This is the second time I've needed a tow service and these guys don't disappoint. They are prompt,…read morefair and very helpful. Edit update: Our driver was so extra helpful. He dropped the car off exactly where I needed and then he even suggested I check with my insurance for any kind of roadside assistance. I didn't even think of that and thanks to him, we will be getting reimbursed!

Completely unprofessional, argumentative, and dismissive of my concerns. Will never utilize this…read moreservice again. Called and requested towing for my dead EV. While on the phone i specifically asked for rollers for the back wheels, as the car was unable to be put in neutral and the parking brake could not be release. I was informed this would incur extra equipment fees, and i agreed to this. When the truck arrived, the driver refused to use the tow hook and insisted on strapping to my rear control arms, then instead of rollers, pulled out plastic slides. When i explained why i requested rollers i was met with "i know how to do my job" and "do you want me to leave" threatening to strand me with my car. While loading my vehicle, one side slid off due to the inappropriate winch angle. When i called dispatch to speak to the manager, i was informed I "never asked for rollers" and was then told about the slides and told they would have never sent the truck if i wanted rollers. I never would have agreed to the tow if they would have informed me of the slides. This seems like a blatant attempt to gaslight me, after they already had money they only then told me about the slides. Even after multiple requests to ensure the wheels would not roll, the driver jerked and bounced my car by the rear wheels when attempting to unload my car. They know best, and the customers concerns aren't valid.

They helped me today when my car quit working in the middle of the highway. Great service.read more

My car broke down and my Ins Company called them up. Steven showed up in less than 10 min and…read morehelped me get out of a shitty situation with great attitude, awesome customer service and fast transport. He even took pictures of my car after he dropped it off and sent me a text letting me know he had delivered my car. Keep it up!

Calling all owners of Volkswagens. Tim is the Volkswagen whisperer. Not only does he know what he…read moreis doing but he takes pride in his work. He is truly a man that has a passion for cars, older cars, and VW. I took my '73 Volkswagen bug to him because another mechanic had done a crappy patch job to fix a HUGE problem. Tim called me and talked to me about what he was planning on doing and what parts he was going to need BEFORE he did anything. He is the only one that I would try my VW with. #SheBug

Very poor customer service, and service as well. Kept my vehicle 3 days...could find no issue…read morealthough issue still present. Took to dealership, they found loose ground connection from battery to frame in 15 min. Tim's charged me for nothing! Last dime they'll get from me!

Please ignore the 1star reviews. The business has been under new management for over a year and is…read moreno longer affiliated with the previous owner. Brandon, Dalton, Noah and the rest of the team are absolutely wonderful! They even give back to the community several times a year with a single parent free oil change event. HIGHLY recommend because they do great service and are just all around good people!

Got an oil change with fast, friendly service. From the time I walked in until the time I left,…read morethey made not only me, but everyone there feel like family. Highly recommend!

Bad service I got ripped off last week.Took my car to them told them a rattling noise came from the…read moreengine so they kept it for day and diagnosed it. Called me the next day told me it was the radiator and its gonna cost $650+ so I assumed well if that what makes the noise sure,so I told them to go ahead and work on it.Same day about 4 or so hours later they called me and said car ready to pick up. I went in and paid the bill,now i was looking at my receip they charged me $254 for the radiator,$40 for coolant fluid, $400 for labor plus tax all together I spent $718 and change. Drove it home and put it on park,the same noise I is still there.so I called them back and them,why the rattling noise still,guess what they told me." oh it's the AC Compressor "!

Great Auto mechanic in Northwest Arkansas. Friendly service and can meet your repair needs.read more

I brought my Range Rover in for repairs after a minor deer incident with the front bumper. They had…read moremy vehicle for 6 months. I went to pick it up the day before yesterday and the paint job was completely destroyed, splotches fully covering the right side of the vehicle. Then there were multiple scratches and large swirl marks where they attempted to remove whatever this substance was and further ruined the finish. They tried to claim it was like this when I brought it in. I produced a picture of my vehicle two weeks before they received it, nothing wrong with the paint job. Their employee Levi told me that my vehicle was dirty and the dirt remaining on my vehicle for six months caused erosion to the finish. So I asked him if they had knowledge that dirt remaining on a vehicle for six months would destroy the finish, why not give it a quick rinse upon receiving it? He told me that wasn't their job. Yesterday I took it to a paint expert and his diagnosis was not that the paint was eroded by dirt remaining on the vehicle for six months. He said it was chemical overspray that got onto my vehicle. I spoke to Kenneth the manager, sent the photo of my vehicle with no issues two weeks prior to them receiving it and they still refused to take responsibility and fix this mess they created. The first picture is my vehicle two weeks prior to them receiving it. A little bit dirty, but no damage to the paint. The next 3 pictures show the damage they caused to my finish. Whatever they got on it cause the clearcoat to erode and ruined my paint job. It's going to cost me thousands to repair this damage. I am heartbroken over this and would not recommend anyone bringing their vehicle to them for repairs!

Step 1...ask for Luke. Step 2..leave your vehicle to get…read morerepaired Step 3.. come pick your vehicle up when it's done. He will make sure everything is done right!

We were driving from Eureka Springs to Rogers and our truck began to act very weird. Barely made…read moreit into Best Brake and met the owner Jesse and his sweet wife Jessica. They immediately took the truck back and ran diagnostics on it. Found that the ignition cable had gone out and Jesse replaced it for us in 30 minutes and had us back on the road. When we asked him how much for the repair, he refused to take any money. What amazingly kind people at Best Brake! We will use their services whenever we have auto issues going forward. Thank you Jessie and Jessica! Doug Greenberg

I brought my truck in for a wiring problem. He was so thorough and checked everything. Fixed my…read moreproblem and was completely honest and up front. The price was a lot less than I expected as well. I will always take my vehicles here.

Jeff. M and Mario were awesome Great service - friendly…read more Wonderful experience Front desk kids are nice too - Esteban Sherrie thank you !

They are not very good communicators. My vehicle took longer then I had originally thought. when I…read morewent to pick up my vehicle no one talked to me and I just paid my deductible. When I got in my car the old parts and pieces of my car were in the way back of my car. I was surprised, I guess I'm to junk my old parts. What has happened to customer service?