I was told I would just have to pay my copay. I got bill for 190.40 when all they did was xrays and…read moregum depth. I got sick from uvula infection (that would not go away) after visit (Ended up in hospital). I called about bill and was told I would get a call back (just finally got one as a vm). I still have not gotten a break down on charges but have gotten emails, mail, and text about bill. Care is fine but I made sure they took my insurance and confirmed I would just owe copay. I will not be going back and am still paying on hospital bill.

Really great staff. I have been coming here for years for everything from cleanings to an implant…read more Just fantastic care and a great office staff, too. Excellent care and dental work. I highly recommend their office. Thank you

If you're looking for a kind, effective and honest dentist, meet Dr. Chang :-)…read more Her and her staff are punctual, efficient, kind, accommodating and honest! I need to make sure you hear me when I say she's honest, She won't be shady about your dental exam, revealing something wild like 11 cavities. Yes, true story, this actually happened to me. However, when I saw Dr. Chang, she could not find these 11 cavities :-) She commended me on my dental hygiene, and sent me on my way. These qualities are so hard to find in one dentist, and I honestly saw a string of not-so-great dentists before seeing her. This makes me appreciate her even more! I am a nurse and a soon-to-be dietitian, so I'm very selective about the healthcare providers I see. And I'm so grateful to have found Dr. Chang!

I still love this practice but the amount of texts and phone calls from them is absolutely absurd…read more Confirmation phone & text, even if you've already confirmed. Reminders day before and two separate texts the day of.

Dr. Harrison and his staff are great! Dr Hardison is very caring. They are also good at working you…read morein if you have an emergency. The best!

From the owner: At West End Implants & Periodontics we offer expert Dental Implants and Periodontal Treatments to…read morehelp you gain the smile of your dreams. Our entire team is dedicated to providing you with the personalized, high quality periodontal care that you deserve. When you visit our office you will experience all that modern dentistry has to offer, including a comprehensive list of therapeutic periodontal surgeries and implant services. Our goal is to assist each patient in achieving and maintaining long term dental health and a beautiful smile. Some of the services we provide include: Dental Implants, Scaling & Root Planing, Periodontal Maintenance, and more. Visit us today!

I have an absolutely paralyzing fear of the dentist. I went there with a loved one for support. Yes…read morethat's right I'm a grown adult and I needed my mom to come hold my hand that's how bad it is.From the moment you walk in they are very nice and welcoming. Tara took me back and was great. Then came time to see the dentist........he was very kind and respectful of my issue and intense fear. He truly put me at ease made it a better experience and took his time with a care plan for me.

Dr. Neibauer went above and beyond in helping me with an emergency dental issue. I can't thank him…read moreenough for his responsiveness and overall care. Highly recommend to anyone who wants a great dentist!

I always receive excellent service the moment I walk in the door and also through appointment…read morereminders via text or by email. Outstanding staff and office! Would highly recommend.

I moved to Silver Spring earlier last year and found this office on Yelp and they live up to their…read morereviews. I've done several cleanings and have gotten teeth whitening products to use at the house and have been very pleased with their services. Florence is friendly and thorough. Likewise with both doctors. The front office staff is also friendly and organized. Highly recommend them.

Dentists of Gainesville is what you get when you cross high-tech loving retail store front…read moredentistry with the personality of a used car salesman. It's a shame, really, because most of the people there are very pleasant and seemingly good at what they do. (I'm ignoring the Periodontist who spoke to me in a patronizing way as if I was a six-year-old. I swear, I thought he was going to offer me a lollipop for being a good boy at the dentist.) Special shout out to Hygienist Jennifer whose professionalism and sincerity transcend the negative elements of this office (I'm looking at you, snarky Office Manager). However, this office is a machine, and their efforts at efficiency leave patients feeling like they're on a conveyor belt moving from provider to provider, all headed toward the cash register. Forget thinking you'll see the dentist you booked with; you'll get whoever is lined up on the assembly line. And don't count on the Dentist Du Jour taking time to read through past notes before treating you. My last encounter here involved the Dentist not bothering to recognize that I have galvanic toxicity (look it up). The first thing she did was poke an implant with a metal instrument, causing lightning to course through the side of my skull and leaving me in pain for the next twelve hours. (It was in the notes from the last visit, doc. Read the patient chart!) I really wanted to make this dental practice work because they have later hours so I can schedule after work. But at some point during every appointment there has been "the sales pitch." Some administrative person takes over the appointment and pulls up a list of expected out-of-pocket charges on a computer screen in front of you while sitting in the exam chair. The Dentist hasn't bothered to talk about recommended procedures, benefits, risks, or any of the other things you'd expect from a medical provider. And when I asked about some of the items on the list (adding up to hundreds of dollars beyond what insurance covers), I was simply told, "Well, she went to Dental School so we just need to trust her recommendation." I fell for this hard sale tactic during my first visit because the doc said it was necessary. Sadly, the doc didn't tell me that there were other options available. And, in subsequent visits, the doc didn't even identify what caused her to make that initial recommendation. Miracle cure? Instead, she added other expensive items to the tally. The Periodontist was even worse, recommending a high-tech procedure that would have cost thousands of dollars out of pocket without even mentioning that there was a low-tech option completely covered by my insurance. And when I tried to check out, the front desk attempted to book a "3-month follow-up" without mentioning that the entire appointment would have been out-of-pocket. I asked the "billing specialist" about this money-grubbing approach to dentistry, and she cheerfully replied, "That's just the way we do things here." The real kicker was when I decided I'd had enough of these mercenary tactics and said that I would not be back. I was told that their system would automatically schedule me for another appointment 6 months + 1 day after my last visit. (Really? I don't get to choose the date or time?) They said I'd get an email reminder, and then I'd have to call the office to cancel the appointment or I would get billed for a no-show. So if you're looking for a dental practice that uses lots of cutting-edge tech, and if you don't mind being on an assembly line, and if you're able to hold your ground and not be swayed by their sales approach, then you might be happy here. For me, there are lots of other great options in the area that offer a more personalized experience with Dentists who get to know you and care about you, and who don't go reaching for your wallet every time you stop by for your biannual cleaning.

I've visited this office three times, and each time got worse until they broke this camel's back…read more At the first visit, of course, we were just getting to know each other. I was quite surprised, though, not to receive any encouraging word when they discovered that, at age 65, I still had no cavities. Instead there was a lot to say about all the procedures they should do and how I'd need to start coming in for quarterly visits, rather than sticking to the bi-annual visits covered by insurance. On a singular positive note: This was the first time a dentist told me, definitively, that I am grinding my teeth and causing damage to enamel and gums. (Past dentists would ask me if I grind. I'm asleep, I don't know.) At the second visit, I was prepared for the negative experience and determined up front that they would not shame me into fluoride treatments, periodontal rejuvenation, etc. When I told Nabila that I couldn't afford to go down the road with all their suggestions, I received pity for supposedly being too poor. I said "no" to all the extras and left with just the exam, xrays, and cleaning, as planned, but miffed that she would talk to me that way. The straw: First off, the shocking blow that I have my first cavities. (Did you know a medication can cause dry mouth and ruin your saliva protection?) That's not their fault, of course, but the treatment plan! Nabila quoted around $1800 was "necessary," including "cerec inlays" for 3 cavities mounting to $1100. She even mentioned the word "crown" a couple of times. Crown? I thought "filling" is the appropriate treatment for a cavity--especially one that hasn't been there long and can't be very large. Additionally, Nabila had charged me nearly $250 for the cleaning (covered by my insurance) and proposed another $100 for cancer screening. Every prior dentist has done a cancer screening included with the exam, but because this office uses high-tech digital equipment... I left with their proposal and determined to seek a second opinion. Thankfully, insurance covers the consultation with another dentist--and thankfully the local dentist I chose (using the same high-tech digital equipment) offered to do a whole new set of xrays with the exam. I made an appointment the same day and received confirmation that I do, indeed, have cavities, but only TWO need to be treated--with composite fillings, not inlays; they are too small to require that much intervention. The third spot on the xray was too small for treatment. This dentist recommended waiting and watching to see if the small amount of damage can be reversed with fluoride and flossing. Bottom line: Addressing only the cavities (and saving the periodontal issues for another day), I'll be spending $80 for two composite fillings compared to $1100 for three cerec inlays at Dentists of Gainesville. Thank God for gut feelings. I knew there was something very wrong about that office! They are not to be trusted.

My experience with LifeTime Smiles has been extraordinary, I went there with the expectation of…read morekind of being told the same thing that every other dentist has told me. That the only way we can help you is with one option and that option is a cosmetic option and you have to pay out of pocket and we're looking at around $12,000. Until I found LifeTime Smiles, I called and set up a consultation. The front desk staff were easy to talk to and kind. Kayla was one of the most enjoyable people I have ever spoken to in a customer service role. She really gets people and is compassionate and supportive. I was set up with Dr. Reangber and she was nothing like the other dentists I've encountered. She saw me for me, and she looked for a solution that would make me feel human again. I had dental fluorosis on my front teeth that left me feeling ashamed and hindered my confidence. Today I went and had my teeth fixed by the teeth magician herself! (Yes I called her that) She really gave me my life back in a way I don't know if I could ever explain. Thank you from the bottom of my heart for helping me and giving me the confidence I needed back.

New patients, be wary. Especially if you have no Dental Insurance…read more Read everything very carefully. If you need a root canal or extraction, don't waste your time on this one. Understand everyone needs to make a profit. But this, worst experience I've had in 10 years time.

Got my tooth pulled and oh boy they did a great job!!Numbed perfectly!!. The quality of the care…read morewas outstanding! So kind and helpful!

I had gum surgery with Dr. Agarwal. After the first failed attempted, I was told by the assistant…read morethat the Dr. "would fit it and take care of it". I was never given an estimate nor was I was ever told it was a possibility to not work at all. After the 2nd surgery, I knew immediately it didn't work. Attempting to get anyone to follow up with me was next to impossible. When I got the first bill, I called and the billing contact I spoke to advise the bill would be cleared. I have since received another bill that I responded to with a letter to the owner and office manager, that has yet to be responded too. I do not recommend this office for any services.