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    Marshall Dental Care

    4.6 (7 reviews)
    Closed 9:00 am - 7:00 pm

    Services - Marshall Dental Care

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    Stone Ridge Family Dentistry

    Stone Ridge Family Dentistry

    4.4(41 reviews)
    16.7 mi

    I had a very disappointing experience with Stone Springs Family Dentistry in Aldie…read more I went in for two crowns, and the dentist, Dr. Grossman, was very rough during the procedures. It made what should have been a routine experience unnecessarily uncomfortable and stressful. On top of that, I was referred out for a root canal to an out-of-network specialist without that being clearly communicated to me. This ended up costing me significantly more than expected. Because of this referral, I quickly exhausted my insurance benefits and was left paying much higher out-of-pocket costs. To make matters worse, when I raised concerns about this, the office was not willing to take responsibility or work toward a resolution. I was still charged an additional $647, which they would not waive despite the circumstances. Overall, this experience was frustrating both from a care standpoint and a financial transparency standpoint. I would strongly encourage others to ask detailed questions about referrals and insurance coverage before proceeding here.

    This review reflects my personal experience only, but I feel it's important to share. I went in for…read morea simple routine cleaning with no pain or symptoms. I expected a normal appointment, but I was told I needed deep cleaning, four fillings, and even molar extractions. At checkout, I was suddenly informed that the practice was out-of-network, even though the person who booked my appointment had checked my insurance. This should have been disclosed upfront. I cancelled future appointments because of this. A couple weeks later I felt food getting stuck in one tooth, so I asked for my exam notes and X-rays so I could see an in-network provider. I only received the X-rays -- no clinical exam notes -- which meant I couldn't take that information to another dentist. This made me feel stuck and forced to return. On November 12, I went back for what I believed were simple fillings that I was quoted around $260 for when making an appointment. After I was already numbed and lying in the dental chair under anesthesia, the dentist told me out of nowhere that I now "needed a crown" instead. The billing staff then told me the cost would be around $1,900. I was shocked and confused, especially because I could barely speak clearly due to the anesthesia. When I questioned it, instead of explaining anything medically, I was repeatedly told about payment plans. I sent the billing staff back THREE separate times asking for clarification, but each time I felt more and more pressured. At one point, I was told that because the holidays were coming, the office would be closed for two weeks -- and if I didn't get the crown right now, I might end up with an emergency. Hearing that while numb, unable to fully process, and already anxious made me feel scared and trapped. I did not feel like I was given a real choice in that moment. I ultimately agreed because I was frightened and overwhelmed, not because I was comfortable with the treatment plan. Only after getting off the chair did I notice more concerning things -- the discount I was told about was not honored, the charges were confusing, and none of the explanations made sense. I left the office feeling taken advantage of during a time when I was vulnerable and unable to advocate for myself fully. No patient should ever feel pressured into a costly procedure while under anesthesia. I hope this office truly reevaluates how they communicate, disclose costs, and treat patients who simply want honest information and options.

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    Stone Ridge Family Dentistry
    Stone Ridge Family Dentistry
    Stone Ridge Family Dentistry - Front receptionist area.

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    Front receptionist area.

    Marshall Dental Care - cosmeticdentists - Updated May 2026

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