Excellent selection with even better prices! Everyone was super polite and made the shopping…read moreexperience a breeze!

pleasant shopping experience here at luggage plus in the heart of downtown, the staff was super…read morefriendly. Was able to find the style of suitcase that would fit my travel needs all at a good price. I would definitely recommend this to a friend and will be coming back for my needs in the future

The guy was really nice. They had exactly what I needed. They also had some other bags that were…read moreaffordable. If I ever need another luggage or handbag I'm going to go there again.

This place is awesome and John is so sweet, knowledgeable and helpful and he told me mom she looks…read morelike Brooke Sheilds so double bonus lol (although she's wayyy hotter) ;) He knew all about TSA regulations and international travel etc. if you're looking for some new stylish luggage on the fly and for a great price, def go here!!!

SCAM ALERT!!! I have…read morepurchased from this store and this man before. Overpriced for a low quality luggage! My previous luggage's broke and tore upon normal and light use. I decided to give him a try again. I was in need for a matching carry on and a checked in luggage. I walked around several stores and got an idea of how much and how low other stores are willing to sell matching luggage. I saw this exact luggage (picture) at a different store for $55 dollars for the pair. At THIS store, the carry on was $45 and the checked luggage is $65! That's $110 for BOTH! I just came from a store where they were willing to sell me both for $55! He kept saying that I saw a different one and that his was better quality. I have a picture and I knew they were the exactly same thing with the exact same tags and logos. He then said $80 for both. I said I'm not taking it since the other store was selling it for $55. So I walked out and continued to search. If I didn't find anything else, I would just go back to the guy who originally offered it for $55! I keeps walking around to keep looking for other options at different stores. And I happened to walk the same street again where I walked in front of his store. He then followed me said he'll give it for $50! When we were back in his store, he then continued to put a carry on inside the bigger luggage to consolidate. But I saw that what he put in there was not the matching one. He kept saying it's the same exact one. So I made him open it and I show it to me. When he opened it, he played dumb and said he didn't see. SO WHY WOULD YOU INSIST THAT IT WAS THE MATCHING ONE WHEN YOU DID NOT SEE IT?! HE IS SUCH A CROOK. Trying to sell me mismatching one. And when I would have not seen it prior to going home, he probably would have not taken it back and exchange it for the correct one. At this point, he just seemed irritated and mad that he got caught. Then he said, I'll give it to you for $55 after he offered it to me for $50! He went back on his offer. I only decided not to walk out cuz it was how much the other guys was offering it for. In hindsight, I should have walked out on him again and spent my money on someone else who didn't try to scam and lie to me! STAY AWAY FROM HERE. IF YOURE LOOKING FOR LUGGAGE, MAKE SURE YOU WALK AROUND AND INQUIRE ANOUT GENERAL PRICES. WHEN GETTING MATCHING LUGGAGES, MAKE SURE THEY ACTUALLY GIVE YOU THE MATCHING ONES.

This guy is a total waste of time. Do yourself a favor and do not shop there. He has an attitude…read moreproblem and his prices are ridiculously high for all the stores in downtown. He came out of the store just to curse me out when I called him out on his attitude. It is very important to maintain good customer service in these shops which he obviously doesn't care about. I bought my suitcases at another shop for only $20 each.

Uresh was awesome. He was so helpful. Gave us beyond attentive service and used his expertise on…read moreall products. We walked out with 2 Samsonite large luggage's that we know will last many years to come. The core of our future memories all commence with excellent luggage and thanks to Uresh we attained that. He's such a valuable human being and employee!

Bad customer service. The person was rude and believe racist! He was condescending and ignored us…read morethe whole time. We could have purchases but with that attitude, we really didn't care to do any business. Want to give -5 stars.

I was on my way to the Broadway Bar and I stumbled on this location. I love all the Hex products…read more(iphone case and backpack) and this small boutique in Downtown LA has items that I couldn't purchase at Nordstrom or other retailers. PARKING: Very limited street parking (I took the DASH to the store) VARIETY/PRICING: Limited variety, but definitely unique to this location. Prices are similar to what you'll find on-line or at other retailers. Count me in as a fan of this location and I'll definitely be back.

Legit costumer service. With great products. Have been using Hex products for a few years now and…read morewill continue to do so!

I recently ordered a Road Runner bag to sling over my head and shoulder. I'm a big guy, and though…read moreit was no fault of Road Runner, it, like all the other bags I tried, fit a bit tighter than I would have liked. I emailed Road Runner the morning I received the bag to see if they might have an extension belt. They answered before noon that they did not, but they were happy to construct one for me. They asked me how long I wanted it, and they said they'd have it done and shipped in a couple of days. The charge was nominal as well. The belt went in the mail this afternoon, and I look forward to its arrival. Now that's outstanding customer service that I doubt you'd get with bags manufactured overseas.

I've been looking around for some good quality and rad bags online and I could not find one until I…read morefound Road Runner Bags. I choose Road Runner Bags not just because of the quality of the bags but also because it's pretty affordable compared to some other companies, and their service was also great. I bought two bags. First, I bought the Burrito Supreme Handlebar Bag, the bag is so light, looks so cool on my bike, stable and strong to be on my road bike and not wobbly at all because of the strap and the lace on this bag and it's easy to install too. The space of this bag is pretty big and enough to put some of your snacks and some other belongings for a long ride even for a short ride is so helpful. Also, you could attach some pins on the webbings of this bag and the bag will absolutely look more stylish and the level of radness will absolutely increase. Second, I bought the saddle roll bag, so light, easy to install, affordable, looks simple and cool. Overall, I really suggest you guys give them a chance to try their stuff because the quality of the bags and other items are so good, the people that work in Road Runner Bags have a great service and nice people too, don't afraid to ask their guidance for what kind of bags you guys need, absolutely they will help you.

Just found my friends of over 20 years back on 7th and Hill. Smaller shop with more parking and…read morestill big savings. I got myself 3 colognes for a deal and coming back to beat the rush for 2 sister's birthdays and mother's day. It's all Chanel . I'll be back with a snap.

They have wonderful products at great prices. Looking forward to visiting soon. Happy that they…read morewere not closed down due to Covid.