Animals in shopping carts are unacceptable and create serious health and sanitation concerns. Grocery carts are intended for food, and placing pets in them exposes customers to allergens, bacteria, and potential contamination. read more

Sam's Club - Wholesale Stores Near Me - Springfield, Missouri

I ask a cashier for her name to report her rude behavior and she refused. Another cashier came over and was dragging his name tag so I went to look at it and he yanked it out of my hand cutting my hand. This was the sunshine location in Springfield MO. Beware of cashier read more

When I pay for a membership to shop at a store I expect there to be shopping carts available, not me having to walk into the parking lot and find one. You have about 500 carts at this store, maybe more, why would you NOT have any available? Then try to get a pizza combo and your soda machine is not putting out Mountain Dew, and I dont know who's bright idea it was to change the WHOLE store around but they are a dumb mt fkr. Took us twice as long to shop there trying to find where u guys moved stuff. May just stick with my Costco account and get rid of Sams. read more

No boxes at the end of checkout?? This is a joke, right? Had to leave all my groceries and hold up the line so I hunt for some boxes. Idk when y'all decided to pull this but this has got to be the most asinine decision yet. read more

Bought cherry croissants from Sam's bakery on El Camino. They looked so delicious, I toasted 2 of them and & kept looking for the cherry filling. They were empty. Surprisingly I found 1 that had apx. 1 teaspoon of cherry colored goo in it. Just another disappointment from Sams. read more

Sam's Club is not the problem, the T-Mobile here is terrible. Highly recommend staying away from it. It's been an on-going 4 month nightmare with the employees of this T-Mobile. They do not know what they are doing. Promised me the moon to switch over and gave a moon pie instead. read more

It's an amazing place but it lacks a lot of essentials for people with food allergies, I have a better chance at Cosco than Sam's Club when it comes to clean products for people with food allergies. read more

I LOVE having things shipped to my house from Sams. I am a plus member so I get free 2-4 day shipping. I was hesitant to order laundry detergent and have it shipped because I could only imagine the mess that could possibly happen. It was on sale though, so I took a chance. When I received the box I was so impressed with the packaging of the liquid items that I had to share. Look at this! Tapped shut PLUS in a large sealed bag. Impressive! read more

Sam's Club - Liquid laundry detergent in a sealed bag - Wholesale Stores Near Me - Springfield, Missouri

This Sams has come a long way with improvements to the meat they carry and remodels in the store. We still notice you have to really check produce and fruit for bad. they are not always consistent with products so if there's something you really like, that doesn't expire for a while you may want to stock up on it. There is always that chance it may not be there the next time you go. Do you still have great prices on certain items that justifies the membership fee so we will always continue our membership for those reasons you just have to be smart about what you're buying not everything is a great deal just because it's Sam's club. Don't forget to check the fuel prices outside they are usually cheaper than area gas stations. Every penny counts for some people. They still offer free hearing test for those in need of that in there optical department is the average I found their glasses to be more expensive than other places in town it may really depend on the insurance that you have. I do like how they have organized the check out. Pretty much put your card on one side and you stand on the other and let them deal with your food. They don't always take everything out of the cart so you unloading everything on the belt is unnecessary. We have found that items like coffee, coffee creamer, canned vegetables, olive oil, Parmesan cheese, Dog food, laundry detergent and seasonings are much cheaper at Sam's just to name a few items. Hope this helps. See you down the road. read more

Sam's Club - Wholesale Stores Near Me - Springfield, Missouri

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Went to Sam's Optical for a simple Eye RX prescription for new glasses. Arrived early for an appt.; was told they were running behind. Had my eye exam, declined addl test & pics. Paid for exam, picked out frames. The teleheath DR. BREI, Refused to sign my prescription without me undergoing further tests. Extremely arrogant & rude. And stated he did not care I had been waiting 1.5 hr plus. Underwent the addl 'tests', & 2+ hrs still waiting for the Rude Dr Brei to 'agree' to sign my prescription. On-site staff was polite & apologetic. Unfortunately will NEVER recommend Sam's Optical. What a Joke.. read more

They have about everything your house would need, food, furniture, electronics, etc. We tried the pizza and ice cream and it was a very good price. The quick snack was actually very satisfying. The lines look long but it's actually a fast check out. read more

At checkout, the cashier threw my chips and my chocolate bark. I told her not to crush my chips as you cannot use dip or salsa with crumbs! She was rude and argued with me. And what happened to the frozen organic chicken & cheddar cheese burritos y'all had a year ago! They were excellent & I dropped a note in the comments box, & of course I was ignored. You come out with a super great product and then pull it! Tyson is disgusting and inedible! You don't carry corn tortilla frozen plain chicken taquitos anymore either. What happened to the frozen French fancy green beans! I've been eating them for years, then Boom, they're gone! What the Hell!!! They were a regular addition to many meals! And you always run out of the human pee pads!So irritating! It's outrageous you cannot keep them stocked! It's nice you have free range organic eggs & organic milk tho! And no I'm not a crazy Leftist! I like good food! Not mass produced GMO processed garbage! Your meats & seafood are good. However, the produce seems to go bad really fast. Especially peaches. They are brown and foamy inside. I stopped buying them. read more

It was quick and painless as it could've been. It was pretty busy. Using the Sam's Club app made all the difference though. Great produce and selections read more

Customer service at this location has gone so far down, they have lost mine and a lot of other peoples business. I pray that Costco would come to this area. I have never been treated with more disrespect at a company than Sams/Walmart. If you have a problem, their outlook to the customer seems like that it doesn't matter because we have so many customers, losing one or 2 doesn't matter. I am tired of companies like this being able to treat customers like crap and have absolutely no accountability. Till the day I die, my hope is that Sams/Walmart will go by the way of Kmart/Sears, Montgomery Wards, Circuit City. A world without Sams/Walmart would be a better world. read more

Amazing Sam's Club...my absolute favorite club to shop at! Wish I was still in Springfield to shop at this store. Associates are very friendly and helpful, not to mention management is very easy-going. It is very clean, expedite the lines and overall great atmosphere. read more

I love Sam's. To be honest, I really don't need to be shopping there since my family consists of my husband, the dog and I. And yet I could go there every single day. They have an excellent bakery, meat department, produce and housewares section. Also, you'll be in hooch heaven because they have a huge selection of wine, along withe steeply discounted hard liquor beer assortment. There are lots of customer services associates always available who are incredibly helpful. Oh, and did I mention they always have samples? You can literally get a free lunch/dinner just walking around and sampling everything they have to offer (which sometimes even includes wine). Apropos lunch and dinner. Sam's Cafe has the best and cheapest pizza combo in town along with some tasty salads and concretes. read more

It is Sam's and they have one a great meat and fresh produce selection. The seafood and Prime meat is incredible. read more

Sam's Club - Wholesale Stores Near Me - Springfield, Missouri

Bought 2 tires a while back and went back to day to buy 2 more. I noticed they put the new tires on the back before I went in so I advised the Counter person of this issue as they should of been on the front, and the new tires should go on the front. He was fine with that. Then while I am shopping he calls and said I moved the tires so my warranty was void. I was very upset and advised I did not touch the tires and I advised him of the issue when I came in and he was fine with it then. He finally agreed to to what I had said and kept the warranty on the tires. I was not happy being accused of that. Also he never smiles or acts like he is happy to have you there as a customer. read more

If you take your car to Sam's Club on South Campbell for any tire work BE CAUTIOUS!!!!. Thursday we had new tires installed. They damaged all of the lug nuts by using the wrong size and depth socket, rounded the corners on every one. But more dangerously, they did not torque them down to spec! They should be at 140ft/lbs. Many of them were only FINGER TIGHT! I found only one per wheel even close to being tight enough! This kind of careless work could easily lead to a wheel failure while driving. If you have had and tire work done by this place, find a COMPETENT mechanic to check their work before you have a catastrophic failure while driving. read more

Fun place to shop, although everything is in quantity. Gest prices, offers vision, pharmacy, tires, and a grill with small eating area. Prices for gas are usually chapter than elsewhere. read more

Sam's Club - Wholesale Stores Near Me - Springfield, Missouri

Great place! Great atmosphere. The associates are wonderful. Very clean, fast, friendly & knowledgeable. read more

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The gas station is filthy. Gas and oil not cleaned up and tracked into my car. Inside store not much better. Fair amount of mediocre products but no great buys.would love some great prices on GOOD larger items such as large lawn mowers, large, well made canopies. read more

If you're starting your transaction at the pump and it is time to close, don't plan on getting gas because the pump will shut off and you'll be left with an empty tank. Casey's was more than willing to accept my money though. read more

I mistakenly grabbed a bag of flavored Dunkin' Donuts coffee, instead of the regular variety. When I brought it back to exchange it, I was given a 10 minute lecture on how Sam's club would now have to throw away the bag I returned. I was made to feel like I owed Sam's club for both bags of coffee. I also was lectured upon entry that my business membership was no longer "recognized" and I needed to obtain a new card, but they would ."do me a favor" and let me enter the store early. I have not been scolded this much since grade school. I pay for the privilege of shopping there. read more

Excellent club. The car wash is always full unfortunately. It best to park on the side where they do the tires. The are also a little inconsistent with checking the Sams card at the door. Outside of that everything is great. Food great. Selection great. Staff great. Environment is clean. New items. Line are decent. Better to go during the week than the weekend since it can be very packed read more

I LOVE SAMs club, and I love this one in particular. They always have a great selection to shop from in the entire store, the staff are very friendly, and the Deli food is very good and adorable! read more

Called to ask a question, but no one answered. So I called again a bit later and let it ring for roughly three minutes. After three minutes someone had the nerve to pick up the phone then slam it down. So when is Costco opening a location here?.... read more

Parking is better than the east side store. Bakery is better, produce is better, people are grumpier.

Usually stop in here about once a week. Some items are a really good value saving you money while others are about the same price you would pay anywhere else. Shop smart and you can save money. I try to avoid the clothing as the material is extremely thin. Most of the time the gas is cheaper and we've saved up to ten cents a gallon before, occasionally it will be about the same price as the other stations in town. The car wash isn't that great it is often broken and when it's working doesn't get your car very clean. read more

I don't know how anyone could give Sam's Club a negative review. They must be really pampered. Great food items, meat department and exemplary staff. We shop them all over the country and haven't found a bad one yet. read more

Matt in electronics gave great customer service on Saturday 6/30/18. When I asked if they carried soundbars he took me to where they were located. He answered all my questions. Gave suggestions to make it work efficiently. He loaded it into my cart. Matt exceeded my expectations. Thank-you! read more

Meat department is filled with a bunch of super chill guys, definatly made working their a hell of a lot better.

This is not the place where I do my primary grocery shopping but there are some things that I will only buy at Sam's because they are an incredible value and extremely handy. The staff is always friendly and helpful. It almost never fails that as I walk around I have not seen there before and although the store is very consistent with staple items I love the fact that they bring in so many seasonal items in so many different items throughout the year that you can always find something new every time you go. read more

New managers are getting the store shaped up.

Who are these people and how long have they been working at Sam's? Seriously, no real reviewer would ever refer to somebody who works at a store as a "helpful customer service associate", much less three people here!!! C'mon now...nobody talks that way. Here's the scoop from a real customer: The produce prices are some of the highest in town. Even worse are the meat prices! Talk about outrageous! And there is so little meat selection I was stunned. It is not possible to do your grocery shopping every week here at Sams because of the small selection of foods, no matter what the prices are. Let's not kid anyone that you can. I have also never seen any "customer service associate" walking around to answer my questions about anything. Not once, not ever. The only people there are either working the registers or selling some product by giving away free samples. I concede that they are friendly, unless they are checking membership cards at the door. If you don't know enough to have your card ready to show as you enter, then beware of being accosted by some very rude people. They do have a big bakery, with lots of different breads. There are people behind the counter there to serve you, usually. They also sell cooked rotisserie chickens at the next counter, and at a good price. Unfortunately, many times I go there hoping to buy something ready-made and the shelves are completely empty. read more