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    Sam's Club

    2.2 (53 reviews)
    Open 9:00 am - 8:00 pm
    Updated 1 month ago

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    Sam W.

    I've been to the big 3 warehouse stores in our area but I always find myself coming back to Sams. I think it's similar to why I keep going back to Walmart. It's comfortable, familiar and I know I'm getting a good price. Big ups to the Matthews location for having a clean restroom. Seems simple but past experience has shown me otherwise. I'll be back!

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    1 month ago

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    3 years ago

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    5 years ago

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    3 years ago

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    2 years ago

    Absolute worse sams I've never been to. Customer service is a joke. They are rude. They don't answer their phones. Going to Costco!

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    2 years ago

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    8 years ago

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    8 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - Sam's Club

    Review Highlights - Sam's Club

    I've been to the big 3 warehouse stores in our area but I always find myself coming back to Sams.

    Mentioned in 2 reviews

    Read more highlights

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    My experience at this Discount Tire location was really great! Needed new tires so I purchased them…read moreonline (they had the best pricing) and made the appointment, same day. I called and was told to come in and there was no wait. I might have been on two wheels to get there! LOL! But upon arrival, I was informed that two of the tires were not available (system issue). BUT, they made it right! They ordered newer tires a step above the ones I purchased and got them there same day. Called me a couple hours later with news they were in and to come back. Got there and I was in and out in about 30 minutes. Best service I've ever had! They even come out to your car to check in, before you can even get out the car! Curbside service baby!! The staff is great! Shoutout to Gian, Ray and the crew! This store is located on Independence/74 in Matthews (Windsor Square). Plenty of parking, free air and amazing service! This will be my new spot for all things tires! Go in and get you a deal, coupled with great service!

    Really disappointed with how my wife was treated here. She went in for a simple tire issue and…read moreended up being pressured at every turn. They charged her with a warranty she had already declined, after already trying to upsell her on warranties for all 4 tires and tried to sell her new wipers. All of which was on a nine‑month‑old car with 10k miles. They even rolled a tire with a small screw in it across the shop floor like it was some dramatic reveal--something they didn't do for anyone else. Meanwhile when a gentlemen sitting next to her had to have a tire plugged due to a similar issue and they didn't roll his tire in to show him. After reading other reviews, this seems to be a pattern, especially toward women. People report being told their car couldn't even be serviced unless they bought new tires, only to find out later it was just a nail that could be plugged for under $30. Some were even offered free tires afterward if they'd change their review. This isn't an honest mistake. It's a consistent upsell routine, and it's not a good look for a company this size.

    Matthew’s Service & Repair - Front of shop

    Matthew’s Service & Repair

    (42 reviews)

    My previous mechanic retired, and I was worried about finding someone who was not only…read moreknowledgeable, but also honest and reasonably priced. I had an estimate for a repair before starting. However, what really stood out for me was the price for the diagnostic service, which was very reasonable given that after half a day's testing I was told that I didn't need any work done at this time. It's hard to find a shop that combines solid troubleshooting with fair pricing, but this one delivered on both. I recommend this repair shop.

    A Rare Find: Honest Advice and Fair Pricing…read more After living in the Charlotte area for three years, I finally needed to find an auto repair shop I could trust. I was looking for a place that was knowledgeable, honest, and fair with pricing. After reading reviews, I decided to try Matthew's Service & Repair and I'm so glad I did. I spoke with one of the owners, Stephen, who actually tried to help me fix the issue myself over the phone before asking me to bring the car in. That kind of honesty and care is rare. When I did bring the car in, it turned out to be a simple repair, and they charged me a very reasonable amount without trying to upsell or take advantage. Stephen was personable, professional, and made me feel confident I had found the right shop. It's clear they value long-term relationships over quick profit. They've definitely earned my future business, and I highly recommend Matthew's Service & Repair to anyone looking for an honest, dependable auto shop in Charlotte.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (46 reviews)

    Overall it's a pretty okay experience. Prices are not the best or worst, but the time you will be…read morehere is crazy. All the times I'm here is about an 1 hour and 30 minutes. Note this is for only an alignment to be done. I'm always told 30 to 45 minutes but it's always longer. Today was "slow" and yet I'm here making this message when I dropped off my car at 5:10. It's now 6:30 and it's now getting worked on from what I overheard. They do amazing work don't get me wrong but the time it takes is kinda crazy. Make sure your phone is charged if you come here is all I can say. So ready to go home...

    They refused to align my car even though I purchased the lifetime alignment. They mentioned that I…read morehad rust on one of the bolts/ bars but after further inspection they refuse to service my car even though I've had it done multiple times. Upon further inspection my regular mechanic laughed and said that they do this often so they don't service your car after a few times. He put my car up and gave me a break down of what they found troubling. Found this to be quite the joke to be honest. Just refund me this lifetime crap if you're going to make up some thing every time and refuse service. They quoted me around $800 to align my car and replace "tie rods" which were absolutely fine Save your money and avoid a major headache with people and business like this. I am not stupid nor appreciate being lied to for a couple dollars. They will not help you, they'll only sell you on things and under deliver.

    Sam's Club - wholesale_stores - Updated May 2026

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