**USE THE SCAN AND GO ON THE APP** It beats the hassle of long lines on weekends... Your typical warehouse shop, BUT good customer service is a hit or miss here. Sometimes I get great customer service, and other times it's bad. Like BAD! The ladies at the customer service last month were of great help-Surprisingly. Usually, I'm discouraged to go to that department because in general, the workers are tired of complaints or what not or returns or whatever, but the ladies were awesome and patient. I forgot their names unfortunately. But I appreciate their help. I was overcharged an item and had to head over there for a refund and since I was already there, I got a new membership card because I lost mine. Now, the bad part(s). Why are there usually sooo many shopping carts in the parking lot?!!! Are there not enough workers to retrieve and return them?Sometimes it gets difficult to actually "park" because the carts are in the way. Also, they don't have enough go carts for the disabled and when they do, they're not fully charged or let out a very loud sound/alarm when you're near the frozen food area warning you that you've gone beyond store shopping area and stops working. Wth?! After shopping, my kiddos and I usually stop by the cafe. I love using the app for this and order ahead because the lines are sometimes long. read more

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This location seems a little bit smaller, but it's not as packed. Usually I work out then head on over for a pizza and hot dog. Everytime and almost anytime it's farless crowded, I can leisurely stroll through with no issues. This one is my preferred location. I use the app for scan and go usually out within minutes. read more

Scan and Go, Curbside Pick up, and Gas-- all easy and quick! I almost always use Scan and Go, many times there are items that have a scan and go discount! It's easy to use. I highly recommend using their Wi-Fi to use the app. You just scan while shopping and show your phone receipt qr at the exit and you are out of there. No having to wait in line to pay. If not, I will use self check out. Super quick and there are always employees there to help if needed. Curbside pick up is great also! read more

Our "quick trip" to Sam's Club in Glendora and somehow my "I just need a couple things" always turns into a full cart (as per usual) The store is always clean, easy to navigate, and checkout is quick. This is why we frequent this one rather than the "other" wholesale bulk shopping store lol because if the self checkout!!!! Staff is usually friendly just not a fan of the on the way out with 15 min before closing that they close the women's restroom...beware of this if u have little ones!.anyway, our membership go to place for everything... cupcakes, books, snacks, you name it....Bulk shopping wins again! So glad this location is local!!! read more

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One of my favorite stores to shop for groceries and non food items alike. This store is always fully stocked as employees can be seen unloading pallets, opening boxes and stocking shelves all day long. All food items sold here are ALWAYS fresh. Employees are helpful and friendly and there is plenty of parking o in their huge parking lot. They also have a gas station adjacent to the store which offers gas for ten to twenty cents less per gallon than any other gas station within the exception of Costco. read more

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Needs more workers/staffing in the cafe area. These people look so overwhelmed with all of the online and in person orders.

I just love the Pharmacist people here. They love their jobs. They go above and beyond for me and I appreciate it so much. This is the only location that carries my dogs ear drop medication. I would spend around $200 at the vet while here I spend $60 or under! My dog has anxiety and the medication was a lil out of my price range and I wasn't sure if Sams club would have it. The lady went through so many lists for me to make sure I would be able to get it shipped to my house. Such an angel. The male pharmacist is amazing too. He got me to upgrade my basic membership to the higher one and I get like 40% off medication. Not only is the medication cheap but to also have a discount on top. Amazing! Thank you so much for the pharamacy team. The only place I come for my medication. read more

I have had nothing but good experiences over the years at Sam's. Year in and year out, Sam's delivers excellent prices and a great shopping experience, so frankly, it's high time I wrote a review! Selection: Even with our eldest having moved away, we are about as far from being empty nesters as one can get, with three hungry young adults living under our roof. As such, when we go shopping, we really go shopping. If you've read my restaurant reviews, you know I am on a really strict version of the Mediterranean diet, but don't let the word "diet" mislead you. I eat as much as I want, and I don't count calories. While I've struggled in the past to find what I want at some restaurants, at Sam's I can get everything I need. Fresh, wild caught salmon, olive oil by the gallon, raw unsalted walnuts, fresh vegetables, and egg whites: they have them and in abundance. Prices: Prices are competitive. Even with my relatively expensive tastes, we don't spend that much of our income on food. Sure, it helps that we don't eat out nearly as much as we once did, but that's not the secret. Our secret is buying high quality food in bulk. We buy big packs of fresh salmon and repackage them into meal-sized freezer bags. We buy the gallon-sized olive oil and save a bunch there, too! Oh, and while we are there, we gas up at the Sam's club pumps, often saving 40 cents a gallon on gas! Atmosphere: It's a big box store. That tells you most of what you need to know, but I'll expand a bit. The place is kept clean, and it's well organized with extra wide aisles. The bathroom isn't hidden in some nook that you need a map to locate, and like the rest of the store, it's kept clean. Honestly, I just like the high ceiling warehouse aesthetic. I'd live in a converted warehouse if I could, but that's a story for another day. Parking: The parking lot is massive. There is always enough parking, and handicapped parking appears to be plentiful. Convenience: There are a few ways to get into the Sam's parking lot, so if one street is jammed, you can always still get in and out. My favorite convenience feature of this store, however, is the app. You can filly our basket, scanning your items while you go. Once you are ready to leave, pay on the app and show your proof of payment to the folks at the exits. They may scan a few random items to ensure everything is above board, but they are lightening fast and will have you out in no time. This alone is a game changer. In short, Sam's is great, and this location in Glendora is wonderful. Whether you need gas, groceries, tires, batteries, or just a slice off pizza, Sam's has you covered. See you there! read more

I have plus, I love being able to come at 8am. You get the mark downs before most people and there are very few early shoppers so there's no crowds. The sushi here is good and for some reason when I come here I buy food and not a bunch of snacks, like at Costco. Bargain prices for so many things and check out is so easy with scan and go. The food court doesn't open until 10am but all other premade food like sushi and rotisserie chicken are ready when they open for plus members. Also free Wi-Fi! That's awesome especially when you use the app because sometimes I can't get reception in the warehouse. read more

I saw a cake online and thought it's cute and I know my daughter would love it! So I ordered it from the Bakery - it looked small and I thought it's only big enough for her so I ordered a quarter sheet also. I went to pick up and to my surprise they were both huge- the small round cake is a regular cake size and the quarter sheet is really a half sheet. At this point we had enough for two parties not just the family -lol ! The cakes are moist and full of flavor I ordered the marble and it was frosted with a butter cream that was perfect not too sweet and overpowering. They both had the cutest Hello Kitty Background and came with cookie cutters in the form of Hello Kitty as well as a Rolling Pin! I am more than satisfied with the cakes and the bakers at Sam's Club. Thank you!!! You made my 39 year old very happy! She's loved kitty since she was a child and I couldn't resist getting it now. read more

Sam's Club - Hello kitty half sheet - Wholesale Stores Near Me - Glendora, California

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Beware of Optical! I literally went to SAMS just to pick up my contacts. Instead I had a horrible experience on Sunday. All I was doing was picking up contacts. Nothing else! No fitting, just a click and pay away. Optician was rude, because they were with another member, told me to come back 20 to 30 minutes later. Which I did 20 minutes later. No acknowledgment, no customer service. I had to say hello, anyone! She said she had to sign out of system and no estimated wait time. I explained, this was a waste of my time! I was not going to wait when the other member was still trying on glasses. All she had to do is sign out, literally spend 1 minute for me to pay for contacts and be on my merry way. Instead I leave empty handed. I guess I'll now be going to Costco for my optical needs. When I call to complain no response back, crickets! I am by far the most patient person but if you helped me a bit, then I would've been more reasonable. read more

Stopped by for new tires! Something, somewhere went wrong and the wrong tires were purchased. We got a call immediately after we left. Luckily they had the right ones in stock! Of course something weird happened with the refund and not just one or two people came To help but four! Sure it can be frustrating for everything to feel like it was going wrong but how can you not feel like you're being taken care of with four employees jumping in to help. We've been members at Sam's for a long time and times like this are why. Shoutout to the tire department employees Ian and I think Troy along with one of the girl from the returns desk(sorry I didn't catch your name). Thank you all! Great customer service when things don't go quite as planned. read more

I really love Sams club. I do curbside pick up usually twice a week. I have a heavy work schedule so I try to pick up my groceries the easiest way possible. I find everything I need and more. I dont visit the other whole sale club as much anymore since Sams has everything I need. The only downfall Is the fact that I never get signal in my mobile when I Park at curbside pick up. I have get out my car and get the attention of staff working to nofy them of my pick up order. read more

Never again, wtf is even this? So horrible and the fact that the girl at the counter just handed this to my mom as if it's ok ?? Even the customer before us had an issue with her cake to and they said they couldn't do anything about it. If I didn't have a time crunch I would have made a bigger deal at the moment. But so unprofessional of whoever was in charge of making cakes on this day 10/26/25 picked it up at 1:30pm. Fire whoever made this, honestly just say u can't make cakes and pick another path. And Sam's hire actual bakers who wouldn't let this pass. read more

Sam's Club - Bad cake - Wholesale Stores Near Me - Glendora, California

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I've been going to Sam's Club for many years Love all the produce, and disposables And prices are reasonable and customer service is excellent ! The fruit is always sweet and fresh! read more

Today I was helped by Nicole from Member Services. She was very kind and patient. I was so impressed with her help that I even told one of the assistant managers about her. Thank you Nicole for being one of the best staff at Sam's Club Glendora. read more

Curbside is a joke. You have people parking there that go into the store so there's no spaces and when you do finally find a space. Good luck having service to log in to tell them you are there. I've had Verizon, t-mobile, spectrum phones and none connect. As if they have a cell phone jammer. Cell companies should look into it. If you do happen to find somebody to check you in make sure they check you in. I waited one time and was told that I was never checked in. read more

It was one of this Christmas shopping day that I went to several places. I spent the whole day shopping until I dropped! I was at Sam's club , suddenly I had hunger pains. I realized that I didn't have breakfast or lunch and it was around 5 PM. So, I went to the food court to order some food. The line was very long and kind of slow. Anyway, I orderd supreme Pizza, Hot dog and plain Pretzel. It took about 45 minutes between the long line and the time I got my order. The food was okay, the pizza wasn't greasy at all. I ate quickly to survive  and continued my shopping for the day. Do I go there again and order some food? I don't think so. It was just circumstantial read more

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I tried liking this branch....my fav cashier wasn't here so the line got superrrr slow. I second what a fellow Black status Yelper, @Robert P wrote, please Hire more cashiers???? Unless self check out rows took over. SMH Waiting more than 20min to make a payment was a bit too long. If there would have been more cashiers or the customer service line would be open again, that would greatly help. Just sayin?!' read more

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I went in specifically for skinless chicken thighs and odds and ends . I get to the meat case and no skinless chicken thighs. Everything else isn't worth waiting in line. I also didn't find a way to get a hot dog no mustard on scan and go. read more

Thank you Sarah. I understand the club pick gets crazy and I'm so grateful for Sarah who went above and beyond to get my order I really needed the milk I ordered for my baby read more

Let's just make sure you understand the rating is for the cafe section. Worst customer service who then uses their power behind the counter to delay your order. It does not matter if you are polite, they do not care. I went to customer service so that I could get my milk replaced since it had been sitting out for 40 min. The supervisor apologized for the delay and assured they would contact the cafe supervisor and notify them. I walked back to tables and co tinted to wait. No one came over to me to let me know the status. Meanwhile they are shutting down the cafe still no pizza I only ordered two. A man came with the replacement milk and apologized for the delay and still no pizza. Then the girl who kept telling me they would call my number and then to get in line, and then to wait again left. But she made sure to look right at me emails and kept walking. That was the rudest thing ever. I waited again and then finally had enough ( keep in mind, we are at the front tables right in front). I walked up there and they said how can we help you as if they had not seen me for the last 50 min. While everyone else was getting pizza and food. I gave them my number again and they said we called you, this is the most maddening display of the worst customer service ever. My sone was there waiting when I went to co plain to customer service, so no.... No one called our number. And I was just there when they said 5 more minutes 15 min ago. Not one of their staff apologized, no one admitted to messing up. All you did was give us the old pizzas not even a fresh one thanks a lot sams club, so rude! Kids get old pizza because you had all the power and pick on who ever you want. read more

Sam's Club - Rude cafe worker who power trips on pizza orders! - Wholesale Stores Near Me - Glendora, California

I usually go for gas. With the recent hikes in the new administration changes, Sam's gas is the cheapest around. With other stations nearly $5, Sam's gas as $3.85 in early March! read more

Since Sam's Club no longer replace the physical card , The new scan and go for gasoline is terrible! Time consuming and hello what if internet is bad ? Not good for my senior parents ! I think I'll make an effort to get gas in Costco! read more

My sons chips wouldn't scan and Steph found a solution amd was super helpful. Thank you.

Sam's Club in Glendora is always busy with so many cars which makes parking kind of troublesome here. Even though the parking lot is huge I think overall a lot of people shop here. The lines are long, checkout takes forever and it just seems like they overall need more staff members at this location. If you haven't been to Sam's Club before you need to have a membership to purchase their products and supposedly it is at a discounted price. When they have a bright yellow sign it means it is discounted and it will give you a breakdown of how much discount is given. I come here usually to just buy snacks and chips. Still have never tried their food court items yet! But maybe I will some day. read more

I placed an online order and it was cancelled by a service member Aaliyah. I had to run in to use the restroom due to an emergency. Now I have to reorder everything on my own behalf, tarnishing the purpose of doing it all online. If you have a weak bladder or a bad day of your internals, I wouldn't recommend using their pickup. read more

Natalie in customer service was great! Very patient, friendly and explained everything we needed to know. I will be sure to tell her thank you next time I'm in. read more

This is a typical Sam's Club, nothing out of the ordinary. I'm disappointed in the bourbon selection, seems like many other locations get top shell bourbon selections while I have never had any luck. read more

I ordered ahead, checked in on line, then waited from 6:55 pm to 8:15 pm. Once I was next to last in the parking lot, I asked a runner about my order. This kid told me, "I checked early, but there was no one parked in spot #2." C'moooooooon man, at least come up with a plausible freaking excuse. Fine. Got my stuff (except for my deli chicken, since it took so long!). Headed over to the gas pump. Tried fueling up by scanning the QR code & paying at the pump. Two separate pumps. Two separate apps (Sans & WalMart). Two separate payments cards.....and NADA! This Sam's location is a J O K E. read more

Glendora sams club for some goodies today Best location and always has our items in stock. Easy parking and good deals as always Prices are good but we're better in the past.. read more

Sam's Club - Wholesale Stores Near Me - Glendora, California

Gino the manager is a complete dummy, acting like a prick and hearing tons of stories of him being unkind to member complaints. every time Im there i hear about him gossiping about how much he dislikes so and so and all his bosses specifically some lady called BRENDA the B as he says and Louie his pain in the A boss who "shows up to often unannounced" , HEY GINO STOP TELLING PEOPLE WHAT YOU THINK IT GETS AROUND DUMB DUMB ESPECIALLY YOUR "TRUSTWORTHY SERVANT MANAGERS BELOW YOU", not to employees but members like myself who know plenty of people there, hes always on the phone when the store looks like complete garbage, can't grab items cause there's too many boxes in the way and gino standing around like he's doing something and acting like he cares about member comments. Crap all over the floor like dirt, not enough staff NEVER ENOUGH STAFF, takes too Damm long to shop, do something instead of standing around gino, gosh, I heard you got a rat problem too do your bosses know about that? Chewing through produce and boxes gross read more

Sam's and costco are both wholesale warehouse. They sell similar products. Sam's have member marks and costco have Kirkland as store brand. Both sells fast food at a discount price. Costco still have the best price for hot dog and drink @ $1.50. Sam's sell pretzels and Icee. Sam's check out line is not as crowded as costco. However, costco still have an edge over most products than Sam's. In my opinion base on having shopped at both warehouse. Costco is a better warehouse. read more

I got in line for the food court well before 7pm. Thanks to the slow service, by the time I get to the front of the line to order, it's now after 7pm. I try to order a whole pizza and am told that they're no longer making whole pizzas as it's after 7pm. On top of which, I was told that the credit card machine is out of order and payments needed to be in cash. Pretty much every time I've gone to the food court, the credit card machine is out of order. This is just ridiculous! Avoid this mismanaged place. read more

Wow! So we bought a chicken for dinner that was raw! Called corporate and was told " let us know if you get sick or go to the hospital" then was hung up on? Please avoid this store. read more

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I honestly don't understand why management hasn't addressed the ongoing issues here. The staff is consistently rude, and it's always understaffed, which leads to painfully slow service. It's frustrating to watch the same problems happen over and over again with no action taken. Management--please step up fix this. read more

They held up the line for 20 minute for less than a $2.00 item. The managers here, inexperienced and BRAINDEAD. Even as a coveted PLUS member here for 5 years. They were wondering if I was trying to steal a hot-dog and a drink from them. I received an email gift card, and the only way I can find it is with a screenshot. They suddenly decided that, even though I was rewarded with a digital gift card, a digit screenshot of the original digital gift card IS NOT ENOUGH. Walmart/Sam's club if you are going to sell digital gift cards DO BETTER!!!!! Because the way I was treated as a plus member for a less than $2.00 hot dog, UNACCEPTABLE !@#@!!!!!!!!!! read more

Pros Cheap Gas Less crowded than Costco Pay with the App Cons Less organized than Costco read more

Sam's Club - Wholesale Stores Near Me - Glendora, California

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I honestly don't know why this place has such a low rating. The scan and go app is AMAZING! I'm in and out all the time no matter how crowded read more

The prices here are better than Costco for the most part, but the atmosphere here is definitely 'wal-mart warehouse' If you buy a lot of snacks, this might be the place for you. They have more snacks here than I've ever seen anywhere. The selection on everything here is varied, as is the quality of the items, but it's like that at lots of places. You should definitely check their website first to see if they carry the items you buy on a regular basis before investing in a membership. *Tip, if you wait until their anniversary, you can usually score a very good deal on an annual membership if you're a new member or haven't had a membership in a couple years. I used "Scan & Go" for the first time recently and absolutely nothing would scan because there's no signal almost anywhere in the warehouse. They do have staff members there to help at the checkout (scan out?), but you might have to sign on to their wi-fi to get it to work. I don't think it actually saves any time, in fact I think it takes longer because I had to wait for help after going all over the darn building trying to get enough of a signal to scan things in the app. That said, I wasn't in a hurry and it was worth it to me to save a few extra bucks. Once get all of your items scanned and you pay in the app, you still have to wait in that line at the door to get out. They scan the receipt QR code on your phone, then scan a couple of things in your cart to make sure it jives with what you paid for, then you're on your way like everybody else. The gas station seems like it takes less time to get through than Costco and that's a big plus. However, the traffic egress once you've filled up and are trying to leave, can be a problem. They really need to rethink the traffic flow there. I think there needs to be a dedicated exit from the gas station. In all honestly, I'm not planning to renew this membership. The warehouse isn't super close to where I live and the deals aren't so good that it's worth the drive. I do like the free shipping on many items if you have the Plus membership, but if you have an Instacart, you can get things delivered without a membership and the prices aren't much different. read more

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