Sam's Club always has lots of parking. A major frustration occurred during this visit when all the carts were jammed and wouldn't pull loose. There was 3 different groups of people trying to unloose carts. At the front of the store there is always seasonal items. Currently, Easter baskets, Easter candy, Spring decor, and even some summer outside activities. One of the major highlights is the Sam's Club cafe where you can get a hot dog and drink combo for $1.50!!! You can't beat it. There is a well stocked deli counter, bakery, as well as tire & service area. read more

See all

Sam's Club had a great promotion going on for only $15 for a year. The pizza there is delicious! The toppings stay on well and don't fall off.:) read more

Sam's Club - Four meat slice of pizza from Sam's Club. - Wholesale Stores Near Me - Canton, Ohio

Although it is much busier than Costco and parking is more difficult, I still love this store. The scan-as-you-go option in the app is amazing and the process of leaving the store is so modern and intuitive. Basically you check out and pay for your order right on the app after scanning everything yourself, and the detectors at the exits are smart enough to recognize whether the items have been paid for or not. Brilliant technology. Plus the same $1.50 hot dog and drink combo as Costco, but maybe even better because Sam's Club offers sauerkraut! (Say WHAT!?) Seriously, I love coming here. I bought some beautiful cupcakes and coffee cakes to take to an event today and got so many compliments. Gas is cheap here too, but there are fewer pumps than Costco, and the lines are pretty long (they move fast though.) Oh, and also- I love their bulk bottles of iced sugar free green tea with citrus. So refreshing. read more

Have had several very good interactions with a very informative and helpful young man at the Club! Thank you Nick T for your consistent approach to putting your customers first! The Club would benefit from hiring someone with your commitment as CEO! read more

I really like the set up at this Sam's. I am used to the ones in California and this one was different. I liked the sushi area the choices were amazing and delicious we bought two platters. They were making the sushi right there. They don't offer that at ours. They also have a butcher block set up for meats. Everything looked amazing. Store was clean and stocked. Check out was a breeze, checker was very nice. They had lots of empty boxes available to pack our stuff in. read more

See all

Tire center is completely incompetent. Inflated tires to wrong pressure - 32psi specified on tires, one was inflated to 40 and others were around 30 (measured cold) after I adjusted to proper pressure, I had a bad vibration.... The tires were not balanced properly and they had to rebalance them. read more

Quite possibly the worst store in the Sam's chain. The food I like is sketchy at times. And from September on, things get skimpy because space is now being gobbled up by Christmas displays, cookie tins, trees, decorations. It's so depressing. All I want is root beer made with cane sugar. It hasn't been available since August. I go every two weeks so, I'm familiar with-the whole store. I hate self check out. I shop alone so it's hard for me. I like having a cashier. They don't want us to interact with their employees. I'm wearing a mask. I comply. I try to get along. I hate seeing this store go cheap and gaudy. Parking lot is finally paved!!! That was a hassle, maneuvering around barricades. I also belong to Costco. If one opens closer to me, I'll leave sams. Vent over. read more

Think twice before you upgrade to a Sam's Plus Membership. The upgrade is easy, getting rid of it once you realize it has little value is a PIA. I tried, but could not find a way to calculate its dollar value. They might keep more customers if any additional savings were listed on the monthly statement. I tried to downgrade over the phone using their toll-free number. The other option is to stand in line and speak to someone in the Club. The first agent I spoke with gathered some information and then told me she had to hand me off to a 'membership specialist'. That put me on hold with a very loud commercial pushing Sam's benefits. Eventually a quite pushy specialist came on. He tried repeatedly to change my mind, even offering to extend my present membership for 6 months (after which I would have to go thru this same PIA process to downgrade again). I stood my ground and eventually got the downgrade. It was obvious neither agent's first language was English. Compounding my frustration with Sam's was their very thick accents which left me guessing at what they were saying. read more

I visited the Canton store on 11/26, purchased a set of Goodyear Wrangler tires sized 265/65r18s, enjoying a $100 manufacturer rebate and paying about $860 for the set with the rebate in place. As they were busy I had to wait about 3 weeks for the installation which was fine as the tires were in stock-I even have a nice photo of them on the floor opposite the checkout counter. I show up this past Saturday for my installation and it turns out the tire guy ordered me a set of 265/70r17's which as it turns out don't fit well on 18" rims. Needless to say I was more than annoyed when presented this information as my tires were already present on purchase and pointed out to the seller. Now Sams wants me to wait til Xmas eve, basically tossing me to the back of the line on their error while they order another set. I witnessed no effort to make this happen sooner or otherwise compensate for the blunder. I reached out to their feedback line where they state "It's very important to me that you are extremely satisfied with your membership" but have yet to that demonstrated despite the debacle in the store, email, and various Facebook interactions. The best reply I have received to date, outside of wanting me to click on a link to talk via messenger, is "When you come in for your installation we be happy to look into the $100.00 discount at that time". So they aren't even committing to anything here for one but I also pointed out that now that my $100 rebate has expired, that the only thing they are tossing into the deal is me waiting almost two more weeks and my own frustration at their incompetence. It would seem that this store could really care less about the situation as their repeated requests to communicate on messenger when they have my info would seem to satisfy their need to respond. Perhaps the right eyes haven't yet seen the issue, but I'll keep trying. So Sams Club, just tossing it out there, when a customer informs you that your staff messed up, you might want to correct it and not just tell the person to wait 10 more days without some sort of compensation. If the guy made the effort to find the tires and make it right upon my visit, this would've been annoying but acceptable, but as is I pretty much got screwed and Sams didn't even buy me dinner first. read more

Hello again my folks of the wild wild west ....,.. Sam's club in Portage Ohio is another 5-star establishment . 1st class style and don't have empty shelves baby ....... they're also very professional and go above and beyond. !!!!!!! read more

Sam's Club has transferred their phones overseas. It's not worth my time or the trouble to schedule rotating my tires anymore. Costco is opening up a warehouse three tenths of a mile away. read more

Sams Club is a monster. Walmart on steriods. It is food, books, glasses, computers, clothes, socks, office furniture and tampons in massive quantities. Be ready to deal with crowds. Be ready to search for someone to help you. Be ready to be run over. We all have Sams Club horror stories, but it is a necessary evil. But at the end of the day if you're careful you can really save some money. But its also easy to be side-tracked by lots of stuff that actually costs more more. So be wise! You can go on Saturday morning and sample a lot of food. We have actually gone hungry and left full just on the samples. But if you are still hungry stop and get a hot dog combo for $2. Or a slice of pizza for $2. Ridiculously cheap. My name is Marti and I am a Sams Club shopper. I will keep going but I also make sure to shop at local stores and support my local economy. read more

Thank you Coach Kim for your donation to our Walk for Freedom! We appreciate doing business with you. Thank you, Kim Richards and the Not For Sale: One Step at a Time team read more

I know it's hard to get employees, but many of the workers don't understand what customer service is and are rude. Curbside is a joke.

I went to this store to do a in-store pickup of an order. The parking for the pickups are by the exit and the pickup is at the exit. No signs or anything saying do not enter, exit only, use other door, nothing. I encountered a very rude not polite women when I entered. She said I had to go back out the exit and walk all the way around and come back to the exact spot I was already standing in. No please nothing. Very rude and nasty. So I walked out and back around to my same spot. She had a mask on but under her chin.bi thought they were supposed to.keep them on? She needs to be in a different department instead of dealing with the public. I like shopping at Sam's but will never use that store again I will order and go to another one. read more

Sam's club and I have a love/hate relationship. I love buying my paper goods, produce, some bakery items and some of my dry goods there. I have 2 problems with Sam's Club: #1 Their order ahead to be picked up outside is not reliable. When they first started curbside pickup and they didn't show up outside when you checked in, they blamed it on the app. They seemed to get that fixed for a short time. Now it's not reliable again. You check in and no one shows up outside with your purchase. You have to go inside and wait for them to find your order on the computer, collect your items and then you get to take your own things outside and find a place to park the flatbed cart. No one offers to take it out for you. Curbside pickup is supposed to make your life easier and make things more convenient. Curbside pickup at Canton Sam's Club is anything but easy or convenient! #2 You could avoid the whole curbside pickup and just order through Instacart, if you have it, which I do. The problem with this is that you are charged extra on every item you order through Instacart. I'm not talking a small charge either. It was almost $2 on just toilet paper. And why am I paying more? If they say its because their shoppers are shopping for you, they are shopping for you for curbside and you don't pay extra. So, I put an order in at 9am for curbside pickup and I can't pick up until the NEXT day, even though the site says order before 3pm and pick up same day. My theory on this: Their shoppers are busy filling the Instacart orders (where they make more money) so they don't have time to get to the orders for people who just carry they regular Sam's membership (or the people, like me, who don't think they should have to pay more to get things in a timely manner). Any way you look at this, it's bad customer service. And, yes, I have talked to Sam's club twice about these issues with no resolution before writing this review. I don't care how much I like what I get at Sam's Club, when my membership comes due I'm gone. read more

I shop Sam's for just a handful of things when I pickup my prescription each month. I am very disappointed that Sams club no longer carries BookBinder cocktail sauce. Why? You sell seafood for goodness sake! And absolutely no sauce. Dumb. read more

I have never been so disrespected in my whole life I went into their store where I spend at least $1000 a month on groceries when I try to use my check because my card had been lost and had not gotten a new one yet they treated me as if I were some sort of thief or lowlife they refuse my check was rude when I spoke to the manager he basically acted as if he could care less whether or not I shopped in his store and I'll tell you this I won't be back you people are unconscionable. Shame on you Sam's Club read more

I love Sams club. They have a good bakery also. And the meat department is outstanding.

Sams Clubs are great for the dry goods, some frozen items and really cheap vitamins and generic supplements. The clothes are hit or miss on price, so watch what you buy in that area. The bakery does have some good fresh bread, rolls and other pastries. Like others have said stay away from the produce especially the lettuce. The deli offerings are poor imitations of better deli offerings from local markets so try to avoid those too. If you know what you need, know your prices and stick to the better priced items you can save money. read more

I love love Sam's club. I go every week. It doesn't replace my local grocer, but its amazing in the dry goods and frozen departments. Also good for cleaning and paper products in bulk. Christmas shopping is fun there as well. read more

I like Sam's Club. The gas is usually cheaper than most and I can buy dry goods in bulk. Although the selections are hit or miss, the cloths are fairly inexpensive. You really need to watch the prices as some things such as soda pop can be purchased cheaper somewhere else. Be careful of the produce as it usually goes bad quickly. Value of purchases varies greatly from product to product. read more

LOVE SAMS! I'm there all the time for food as well as cute clothes! The photo people are super nice and helpful. My only complaint with the store is how often the 1-hr machines are down. The eye guy is super great too! read more

Very poor experience at the North Canton Ohio store and with a customer service phone call to . Deceptive signage, let us to believe that you save $8 on Member Mark products...we purposely bought (all Member Mark) paper towels, laundry detergent, paper plates and laundry softener- all of which had the sign by the products. Did not ring up correctly, cashier had the ad and said "yes" we did qualify....just take it up to Customer Service and they would give us the $8. Not a problem...the older blond lady took the ad and reviewed the cart, said the softener was not shown in the ad (mind you the cashier gave us the ad...we were going off the signs in the store). She left for about ten minutes to find the products and came back and advised the laundry softener did not qualify (during this time the rest of our ice cream, meat, etc is melting...we purchased $200+ worth of items, very typical for us twice a month). OK, really, are you saying we were lying about the signage??? I said fine...I just wanted to be refunded for the rest of my membership, she very tersely gave me a refund and sent me on my way. So much, for my patronage...guess you guys just don't care about your customers. She could have offered to let me return the items, speak with a manager about my displeasure with the deceptive signage or even gave me the $8 (I have spent thousands of dollars in this store...even bought a computer, cell phones-years ago, etc.) I just used the pharmacy for the first time about a month ago and the pharmacists was great to work with. What KIND of CUSTOMER Service is this??? Also, I did call your customer service phone number and spoke with Savannah...she started laughing at me at one point, so I hung up...again, very disappointing. I would never get away with this kind of behavior at my work place. read more