Communicative and excellent work. Restored my one month old car after a hit and run, back to…read moreperfection.

This is great auto shop! Been coming here for years. They are honest and very accomodating.read more

In a time when big business tends to push out small locally owned businesses, it is refreshing to…read morehave such a dedicated team at a mechanic's shop in this town. The team at Bock Auto is always super accommodating, friendly as well as knowledgeable. Not only that, I have seen them give back to this community during this time of a global pandemic in ways I have not seen other businesses doing. They are locally owned and operated and Even offer a complementary ride service in case you are in need of a ride to work when you drop off your vehicle. That does not exist with other mechanic shops in this town. They go above and beyond and it shows that their heart is in this business.

I love these guys for several reasons: 1. I've lived in…read moreseveral towns/cities where going to a mechanic and talking about my car has been difficult and intimidating. (female here) I never feel that way when interacting with the staff here. Never talked down to or patronized, and kind as always. Eric explains everything. 2. They go above and beyond. Ideally, I needed a new fuel tank, but couldn't afford it, and they researched a cheaper alternative for my situation, buying me time. When I was purchasing my current used car, I was able to stop by and let them take a look at it at no charge. This was very helpful! If I have a concern, they're very patient when I bring it to them. 3. They are sensitive to my budget--I bet I don't even know all the ways. They discuss payment options with me and recently included a service at no charge--I believe because I disclosed my budget, but I did that thinking that all the services were covered, so I had no expectation of this generous action. They are just awesome, and you can feel they care about helping you--not just working on machines-- and I tell my family, my friends, and coworkers to go to Bock Auto.

Took my van at a short notice and price was competitive and work was good…read more Conveniently located as well

Took care of me quickly and got the job done well. If you're near sag, this is the place to go.read more

I would definitely recommend! Very honest! Hank was very friendly and knowledgeable and gave me…read moreadvice to prevent wear on the tires! He even recommended another shop for a service they don't provide. I would highly recommend!

Honesty! My brakes were squeaking a bit so I took it in and they told me the brakes were fine and…read morethe noise was just some rust (my car had been sitting for months.) The gentleman said if I can live with it it'll go away on its own. Could have easily sold me a brake job. An honest mechanic is hard to fine. I won't hesitate to go to T&B in the future.

Brought my car in to replace a flat tire - in and out in 1 hour first thing in the am on a busy…read moresummer weekend. They had an extensive selection of tires on hand. If you have the misfortune of a flat tire, they will take care of you quickly and provide peace of mind.

Call and got same day service for 4 new tires for an F150 truck. Dropped off, went to lunch and…read morethen picked it up. Service was fast, friendly and transparent- all questions got answered and they provided some useful information about other work I needed.

Don at Southold Auto Repair fixed our flat tire right away and for a good value so my family…read morecould get back in the road safely. We are grateful for his help. Our family - including our five-year-old - was driving and felt a flat tire. We stopped at the closest gas station to check and they recommended Southold Auto Repair. Don checked all our tires, fixed the flat, checked the oil, and provided us with new valve caps for a reasonable price. We were back in the road in thirty minutes. Glad we found our preferred mechanic on the North Fork.

They know their stuff! Got me on the road in an emergency and I am eternally grateful. Thank you…read morefrom this out of towner.

Extremely helpful and knowledgable staff!…read more Had some car troubles on my way into town and stopped here. Very happy I did as the staff is extremely helpful and kind. They had me in and out in a couple of hours and gave me additional insight about my vehicle. Would definitely recommend!

Great service. I have brought multiple cars for repair and Tom and his team do great work . Their…read moreexpertise and attention to detail is A++. Not only did they efficiently resolve my electrical issue, but the automotive repair team also offered their services at a very reasonable cost. Their commitment to quality work without breaking the bank sets them apart. Exceptional service and affordability--couldn't be happier! Highly recommended!

Went into to figure why my alarm has been going off randomly. They said it might be the auto start…read morethat was put on after buying the car but we told them that wasn't the problem since We had that removed then put back on by another mechanic since the alarm went after during that time. So that wasn't the issue. This mechanic still proceed to say that was the issue then took out the auto start and didn't put it back in after the alarm still went off with the auto start unplugged. We still payed for the first time and the second time since they said they'd put auto start back but didn't. They didn't listen. Didn't fix the problem and it was a waste of time and money for nothing to be done.

I was hoping the other reviews were not a real reflection of this business but my experience has…read morebeen even less than 1 star. I made an appointment to get my battery replaced and was told there was no issue with the battery and that the alternator needed to be replaced. I gave the green light for that and then get a call that they need to replace the battery when that's why I brought it there in the first place?? not only that but whoever is answering the phones here thinks it's appropriate to hang up on customers when they ask for an explanation. DO NOT GO HERE unless you're getting EVERYTHING in writing. They will call you a liar when they're being dishonest.