I had a fantastic experience with Dr. Saleh and his entire team. He has enormous expertise, a kind…read moreheart, and a great demeanor. The staff is attentive, friendly, and do a wonderful job at explaining every step of a process that can get very complicated. Dr Saleh is one of those medical professionals who hits the sweet spot between trying new things and relying on tried and true methods. His approach is neither too conservative or too risky. I can't recommend him highly enough.

Can't recommend Dr Saleh and his wonderful team enough. We struggled with infertility due to PCOS…read morefor many years. Dr Saleh was very hopeful from the get go and was always honest with us every step of the way! We successfully transferred 1 embryo and it lead to the arrival of our beautiful baby girl in December. If your looking for a reproductive endocrinologist I can't stress enough that you are in the most wonderful hands and best of luck to all!

Dr. Thompson was amazing and took such good care of me before and during my second pregnancy. I…read morewanted to specifically write a review about my experience with her during my pregnancy. I've had some mental health issues for as long as I can remember, and during my last pregnancy I struggled with it a lot. Working with Dr. Thompson was completely different. She took my mental health into serious consideration and made sure I knew how important it was for me to take care of that as well as my physical health. She is also the reason why I started seeing a therapist; as she heavily recommended it at the beginning of the pregnancy and that on top of my medicine management made the whole experience so much healthier mentally than my first pregnancy. I absolutely love Dr. Thompson and I'm excited to have her as my OB/GYN for years to come! Also, her nurse was incredible as well! Deliana (not sure how to spell her name, hopefully I got that right! Haha) also got back to me quickly about any questions (even stupid pregnant ones) I had.

Rebecca Hardesty is great! I had been seeing Dr Nokleberg but had trouble getting in unless i…read moreremembered to make an appt several months in advance (they don't send auto reminders to schedule like some doctor's offices). Now I just go to Rebecca.

In the moment, and as a 1st time IVF patient, I thought my experience was "normal" but after I…read morefinally switched clinics, I realized how bad my experience was at DFW Fertility. Over the course of 2.5 yrs, I did 5 retrievals, 1 transfer (ended in MC) and countless tests. Spent about $75K cash out of pocket at this clinic, not including meds. Dr. Thomas is very sweet & knowledgeable, but I only spoke to her a few times. Once at the initial meeting, and only after that when something bad happened. The place runs like a puppy mill. There are too many patients, no personalized care, all paid for in cash. Every time I tried to schedule a call to talk to the Dr. my 15 minute phone call appointment was usually 1-2 weeks out. I had no direct contact with the Dr, only my nurse, which changed a lot. It would've been nice if Dr. would've updated the plan/protocol, but nothing changed after each failed retrieval. After 5, I was told "this is your new norm". I switched clinics & that turned out not to be true. Medication protocol change made all the difference!! & I have new Dr's email for any questions. Better 1-on-1 care. The nursing staff was nice, but no one took the time to read my chart before seeing me. "What are we looking at today?" was usually the 1st question. I shouldn't have to tell the nurses what I am there for each time. The most heartbreaking instance was when I was in for bleeding, actively miscarrying twins, & nurse asked me what I was there for. Take 2 minutes & read the chart!!!! I didn't see Dr. at this visit, even though she was aware I was coming in. I was lucky enough to get a grant for IVF, the check was sent directly to the office. The 1st one for $10K and the office staff/billing dept. lost it. I called for literally weeks looking for it (tracking info said it was delivered). No one knew, & everyone I spoke to was irritated to deal w/me. I was told that it wasn't there & I needed to figure it out. A few days later, I was told it was "sitting on someone's desk" & was never put in system. Fine, mistakes happen. But, same experience w/the second check. Next, I again was lucky enough to have $7K in meds from a VA pharmacy sent for free. All refrigerated. I spoke to my nurse beforehand & was told it was fine to pick them up at the office. I was again calling for days looking for the meds & spoke to at least 5 different people who had no idea where they were. A consistently rude & unhelpful woman named Colleen in billing had the nerve to ask me "Are you sure you're actually a patient here?" on one of the calls. I nearly lost it. Next day, they are "found in a fridge" that no one looked in, out of the original box. My husband went to pick them up, & watched the staff get from a hallway. I'm not convinced the meds were ever in a fridge at all. My retrieval that round came back with nothing... Next, the billing staff repeatedly coded one of my medications incorrectly to insurance for weeks. I told them multiple times (after spending hours talking to insurance) that the meds needed to be billed through my medical, not pharmacy benefit. I was told they didn't know how to do that. The back & forth, lack of effort, & timeline squeeze, resulted in me coming out of pocket $2500 for 1 injection so my transfer could happen on time. 2nd time I had to get it I started the fight with the billing department a month early, and magically they did it correctly = $0, covered by insurance. The girl in billing was incredibly rude to me & told me that I should've had my nurse confirm how it was being coded, & it was my fault I didn't alert more people the 1st time. I was in the office trying to get documentation of the submittal for my reimbursement claim, & I had to argue with her for 30 mins to get my own documents. I went to one of the 5 retrievals and on my way into the office, I stepped on a bag of blood vials outside the building on the ground. I think this is more the runner's fault than the office, but it was just another issue in failed process. Patients' bloodwork results can be time sensitive & it would have enraged me if my cycle was pushed back because of such a careless mistake. Plus, names were on the vials. I turned it into the nurses, I got a "meh" response & didn't feel like it was important to them. Different retrieval, we were using frozen sperm, I had already gone back for the procedure, and my husband was called to give a fresh sperm sample. He explained we were using frozen sperm, & the nurses were unaware. Retrieval was unsuccessful, I wonder if this contributed. Broken process/bad communication. TJ at the front desk should be retrained to work in the service industry, particularly one so expensive & emotionally burdensome on the patient. I might as well have been buying a car w/how unconcerned she was with my questions. Halfway rude. Theres more but out of space. I wasted time, eggs, & $$ here. Spend $$ elsewhere w/individualized care & plan updates.

What can I say, I'm super happy. Dr Lee and her nurse Kim were extremely helpful very informative…read more My husband and I have tried over 4 year to conceive and it has been a process and I'm truly thankful for Dr. Lee and her nurse will definitely help me achieve my goal. A big shout out to Kim who always answered all my questions always stay on top of everything I'm truly thankful.

Discriminatory against overweight women of color. Dr. Noorhasan refused to treat me, watched me cry…read moreand left the room while my husband had to go searching for tissues. Her only solution was to refer me to a weightloss doctor with an unhealthy goal to lose 40lbs in less than two months. She then deceptively had my husband draw blood knowing she would not be treating us any further, then slapped us with a $1300 bill from Labcorp. Worst experience.

Dr. Noorhasan and the nursing staff at CCRM were absolutely incredible. From the moment my husband…read more& I had our first consultation, we knew we were in good hands. Infertility is an incredibly difficult journey for couples, but they treated us with kindness and respect, and it felt like everyone in the office was cheering us on. I'll never forget the moment I heard my child's heartbeat for the first time during an ultrasound check - the nurses cried with me! If that doesn't speak to the care and support of this team, I don't know what does. I can't recommend CCRM enough!!

TL;DR; Dr David Fong is very good. I highly recommend him. He performed a C-section at week 39…read moreafter only having worked with us for 2 weeks and did so perfectly answering all of our concerns about the operation and delivering at Baylor Medical. His Frisco staff is super friendly and efficient. I never waited longer than 5 minutes. And keep in mind he delivers many babies multiple times a day. Also I was informed up front of the cost which was very good and luckily thanks to my insurance too im sure. Anyways delivering here was so much cheaper than in San Francisco, like 5 times cheaper ! Finally the nurse and doctor helped me file my California state disability on time even tho they are very busy. Final comment: Baby and I are doing very well.

I just came for my annual visit. They moved locations this year and this was my first time to this…read morenew location. The maps were confusing on what the location was because they are near a bunch of other offices. I finally found the plaza and was waiting for 5 minutes for the elevator because it wasn't working. I can't take the stairs because I just hurt my knee. Aside from the fact that they aren't shown on the digital display downstairs yet, their office is around a corner and not easily visible. I got a text at 9:56 saying I missed my 9:45 appointment, even though it hasn't gone past the 15 minute grace period they've ALWAYS had in place for years. I walk in not even one minute later apologizing for being late and explain I couldn't find their office. (Which by the way, aside from their address, they provided no explanation or insight as to where the new location was, not even when I scheduled on the phone and I didn't know to ask because I thought it was going to be an external building like it was before.) The receptionist tells me that because I am late, I need to reschedule my appointment. I ask why if it hasn't been even fifteen minutes yet, let alone past the fifteen minutes. She says she knows but they have no wiggle room because they are booked. But the fifteen minutes is the wiggle room? So I dont understand. I live in McKinney and have to take tolls to get here. I just wasted PTO, time, money, and gas. I have been coming here for THIRTEEN years. I have referred plenty friends and family, who are still patients of theirs. I didn't recognize this receptionist because she is not who I usually see, so she must be new since I last came a year ago, or a different staff member that wasn't usually the receptionist. I say this because the usual receptionist was always very kind to me and warm and enthusiastic, which this one was not. I have never been late or missed an appointment or cancelled/no showed in those thirteen years and have always given plenty notice to reschedule, except for maybe once or twice when I started my period the day of and they asked me to reschedule because it would interfere with the pap smear results, and even then I called first thing in the morning to ask what I should do. I'm extremely upset. There was not a single person there or waiting, and no next appointment had arrived, so it makes no sense why I couldn't be taken back if they have my insurance. ID, and pre check in paper work on file. There was absolutely no reason why I couldn't have been taken back, ESPECIALLY since I was within the grace period. It is so upsetting and disappointing that the management is willing to lose a patient over 11 minutes. She had already decided before I even walked in that I had missed my appointment. At the TEN minute mark. She didn't bother asking a nurse or checking with the doctor, or seeing what she could do. Not ONCE. Mind you over the last thirteen years, Dr. Fong has run late because of deliveries, emergency appointments, and other issues and not once have I EVER complained or rushed them. I have been patient. It is such a shame because I love my doctor so much and I hate having to end a relationship of thirteen years with him due to poor, un empathetic staff. I used to rave about this office for years and have left reviews years after years. Well now Doctor Fong, because of your receptionist, not only have you lost one patient, but you will be losing several others as well. I will be informing every single family and friend I have referred to longer come to this office. Please do not come here anymore, they seem to not care about their patients anymore or care about wasted time. I even explained to her I had already taken time off when she asked if I could come in Friday instead, and she still did not care. We will take our business elsewhere. Sorry I could not say goodbye in person Dr. Fong, but as I am sure you read these reviews, please know it was not you nor your nurses, but rather your front staff. It was a pleasure being your patient all these years and I'm sorry I can no longer see you.

I love Dr.Chilvers and her team they helped me conceive my miracle baby! I love that fact that they…read morehave several locations and that she listened to me and we came up with a plan together! She also prayed over me and my baby!

We had an initial consult with Dr Gada. His bed side manors were awesome. He seemed to really care…read more After the consult we decided to move forward with our fertility journey. Just to give you an idea of what all procedures we did with him, here's a list. 1- IUI 2- Egg Retrievals 2- Transfers (one was only an attempt) 1- Polyp removal surgery Once the initial great consult was over..... we almost NEVER saw the Dr. We saw him only for the major procedures. Never for sonograms. Never for appointments leading up to the procedures. Not even for our IUI. We didn't even talk to him at any point during or leading up to our IUI. A nurse performed the IUI, not him. After my first egg retrieval we decided to get our embryos PGT tested. The company that they sent our biopsy's to..... LOST OUR BIOPSIES. It took a month and a half to get the results in on if our embryos were okay or not. Every time we would call the company to ask if they had found them, they didn't even know what I was talking about. I called Dr Gadas office on two different occasions in tears that nobody would help me and they lost our biopsy's. We were informed it was up to me to figure it out. They wouldn't even call the company for me. It was DEVASTATING. A nurse gave me the company's representative number and said "Maybe this will help, there's nothing else I can tell you." Fast forward to our transfer. Again- One of the only times we see the Dr. I ended up having a miscarriage. Never talked to the Dr, not even a phone call once it was confirmed I was having a miscarriage. I finally called the office to see if we could talk to the Dr to see if we would change protocol, or If he had any idea what happened. We were informed he could "maybe call us on a Tuesday when he got off work." I pleaded for them to ask if he could call after 5:30 as I had to work that day (they wouldn't let us pick any other day.) We were told they would leave him a note and that's the best they could do. Sure enough, he called at 4. I couldn't answer the phone so he had to talk to my husband. My husband recorded the conversation so I could hear it later..... he wouldn't even get my chart out to look at it during the conversation. Fast forward to egg retrieval number 2. We again asked if we could talk to the dr to see if our second egg retrieval would follow different protocol..... again.... We were told he would "try to call us on a Tuesday after work"..... and again.... He didn't even have my chart pulled when he talked to us. We were nothing but another cow in his cattle call. Fast forward to my next transfer. They MISSED my ovulation and we had to scrap the ENTIRE cycle. No call from the Dr. No changed protocol. We didn't even request a call from the dr after that. On top of the Dr complaints, many times the nurses missed things. You're never assigned one nurse. You talk to the office through a portal. So many times you talk to multiple people who don't know what you're talking about. Because of this MANY times we had to remind THEM to send in a prescription. On one occasion they didn't even remember they were going to put me on birth control to speed up my transfer date. I had to go over it with them and request it be done. Unbelievable. My husband was FURIOUS. The amount of negligence was so upsetting and truly disturbing. We stayed with him so long because we kept thinking "We're almost done after this procedure." But then we'd have something else go wrong and when all was said and done, we were with him almost exactly a year to the day. We were nothing but a cattle call. The real kicker. Dr Gada was SO HARD to get ahold of and NEVER was there for ANY appointment other than a procedure. But once we decided to leave, he immediately called me and asked if there was anything he could do and if I was okay. A YEAR We waited for him to talk to use and at least act like he cared. Fast forward to now. We switched Dr's and the difference was night and day. We were assigned a nurse and she's the only nurse we talk to. And she answers all our emails and has regular meetings with us to make sure we feel secure in all our decisions. We see the Dr EVERY visit unless it's something super minor like a blood drawl. The level of care is SO UNBELIEVABLY different. Once we got away from Dr Gada I started reaching out to other women. Here's what I figured out. Years ago he cared a lot and was super attentive, but once his numbers got to where they are now, he does as little as possible and relies on his nurses to do everything else. And on top of that, his nurses are vastly over worked. All I can conclude is it's now about the money for him. My husband decided half way through this I would leave this review no matter if he got me pregnant or not because the care was so awful. We finally left, not pregnant. But not becoming pregnant is NOT why this review is being left. It is the level of care, or lack there of should I say.

I would like to say Dr. Raj and his bedside manner are amazing. My cycle was not successful, but…read morehe was fabulous. Everyone else, I was not at all impressed with. Everyone is rushed, they're not polite, and they act put out by your calls and questions. I cash paid for all of my procedures and they subsequently billed my insurance for the labs that were part of the "global package" and when questioned about it asked for proof, when I provided proof, it still was not enough. I am owed money back on services not used and they will not reply with itemized amount I am owed and said it could take up to 90 days. Billing office unorganized and unfriendly. Immoral.

We are extremely grateful to all the staff and also grateful to Dr. Raj who helped us achieve what…read moremy husband and I wanted to have our blessing, thank you for all this time given to us. Att: Wendylis y Luis

Without the help of Dr. Ku at Dallas IVF, we would never have had the opportunity to spend weeks in…read morethe NICU and to rearrange our lives to care for our medically complex daughter. We went in asking to be tested for a balanced translocation and Dr. Ku said he could. After the birth of our daughter, we worked with geneticists to determine that Dr. Ku never sent for the test that would have actually found it and that her issues can be tied directly to his negligence.

I had high hopes for this clinic because I truly appreciate Dr. Ku, but I've decided to avoid the…read morefrustration and seek care elsewhere. Last cycle, I didn't even attempt to schedule an appointment because reaching the front desk is such a challenge. Today, I finally reached out and explained what I needed, and I was transferred to the nurse line, where I left a message. When the nurse returned my call, she seemed confused as to why I had been transferred and attempted to contact the front desk herself. When she couldn't reach them, she assured me they would call me back. When I finally received a callback, I was told I could be scheduled with Dr. Ku on Friday. However, after being placed on hold, my call disconnected. When I called back, I spoke with a different representative who told me I could come in on Monday for the procedure. I agreed, but when she confirmed the appointment, she mentioned a different doctor. I clarified that I wanted to see Dr. Ku, and she informed me that he was unavailable. Instead of automatically scheduling me with another provider, they should have asked first. I then asked when I could see Dr. Ku, and she told me to try again next cycle. At that point, I let her know I would be finding another clinic, to which she simply responded, "Okay, great--have a nice day." It's truly disappointing that some of the best doctors are surrounded by such unprofessional staff.

Dr. Anil Pinto and his staff are absolutely amazing!! In dealing with infertility, the journey can…read morebe a long one and can be a challenge. Dr. Pinto was very communicative from the time we were referred to him from my OBGYN to consult about the challenges we were having. The knowledge that he provides is very helpful in making informed decisions on how to proceed. Along with Dr. Pinto, his staff is warm from the time you enter the building until the time you leave. His Team, Michelle, Sarah Jane, Chandra, Marci are amazing and they continue that fluent patient care that Dr. Pinto provides. They are all very compassionate and are going the extra mile to make sure you ha e the best experience! We appreciate Dr. Pinto and all of the Repromed Staff!! I would HIGHLY recommend the ReproMed Fertility Center for your needs!!

The dr. Was very kind. Very informative. The lady at the front was very nice as well. He made sure…read moreI felt comfortable the whole time. Definitely would recommend

Dr. Anil Pinto and his staff are absolutely amazing!! In dealing with infertility, the journey can…read morebe a long one and can be a challenge. Dr. Pinto was very communicative from the time we were referred to him from my OBGYN to consult about the challenges we were having. The knowledge that he provides is very helpful in making informed decisions on how to proceed. Along with Dr. Pinto, his staff is warm from the time you enter the building until the time you leave. His Team, Michelle, Sarah Jane, Chandra, Marci are amazing and they continue that fluent patient care that Dr. Pinto provides. They are all very compassionate and are going the extra mile to make sure you ha e the best experience! We appreciate Dr. Pinto and all of the Repromed Staff!! I would HIGHLY recommend the ReproMed Fertility Center for your needs!!!

I can't thank Dr. Pinto and his staff enough for helping me through my fertility journey. Each…read morelocation I went to, Rockwall and Dallas, had extremely friendly staff who always treated me with respect and kindness. When you are going through a tough and long journey like infertility, a kind and helpful staff does not go unnoticed. The only reason I am not still currently under Dr. Pinto's care is because he and his team (and the Lord) were successful in my treatments and I am now pregnant! So now I am back to my OBGYN but I will miss my experience with Repromed and can't wait to bring by the new baby in no time at all!