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Crossroads Women's Health

Crossroads Women's Health

2.1(7 reviews)
2.5 mi

If I could give more than 5 stars I definitely would. I enjoy going in for my check ups. They are…read morequick (but not rushed) answer my questions, and treat me respectfully. They help out in any way they can!!! The reception even greets me by name! If you are looking for personal efficient care, then you have found the right place!

I have never felt so dismissed or dehumanized by a medical office…read more After driving over an hour to this appointment, I arrived just 9 minutes late--within what I understood to be the office's grace period. Instead of compassion or even a conversation, the receptionist immediately canceled my appointment. Her demeanor was cold, hostile, and completely lacking empathy. What makes this even more heartbreaking is that my physician had personally assured me I would not be dismissed from the practice. Instead, I was terminated as a patient with no continuity of care, no referral or transition plan, and my requests for my medical records have been refused. For over 20 years, I've lived with severe pelvic pain while searching for answers. A women's health clinic should be a place where women feel heard, supported, and cared for--not discarded over a matter of minutes. Healthcare policies are one thing. The complete absence of compassion is another. This experience has left me feeling abandoned at one of the most vulnerable points in my healthcare journey. Sadly, this has been another deeply disappointing experience with medical care in the DFW area. I sincerely hope no other patient--especially one living with chronic pain--has to experience the same treatment.

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Crossroads Women's Health
Crossroads Women's Health
Crossroads Women's Health

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David Fong MD

David Fong MD

4.5(17 reviews)
26.1 mi

TL;DR; Dr David Fong is very good. I highly recommend him. He performed a C-section at week 39…read moreafter only having worked with us for 2 weeks and did so perfectly answering all of our concerns about the operation and delivering at Baylor Medical. His Frisco staff is super friendly and efficient. I never waited longer than 5 minutes. And keep in mind he delivers many babies multiple times a day. Also I was informed up front of the cost which was very good and luckily thanks to my insurance too im sure. Anyways delivering here was so much cheaper than in San Francisco, like 5 times cheaper ! Finally the nurse and doctor helped me file my California state disability on time even tho they are very busy. Final comment: Baby and I are doing very well.

I just came for my annual visit. They moved locations this year and this was my first time to this…read morenew location. The maps were confusing on what the location was because they are near a bunch of other offices. I finally found the plaza and was waiting for 5 minutes for the elevator because it wasn't working. I can't take the stairs because I just hurt my knee. Aside from the fact that they aren't shown on the digital display downstairs yet, their office is around a corner and not easily visible. I got a text at 9:56 saying I missed my 9:45 appointment, even though it hasn't gone past the 15 minute grace period they've ALWAYS had in place for years. I walk in not even one minute later apologizing for being late and explain I couldn't find their office. (Which by the way, aside from their address, they provided no explanation or insight as to where the new location was, not even when I scheduled on the phone and I didn't know to ask because I thought it was going to be an external building like it was before.) The receptionist tells me that because I am late, I need to reschedule my appointment. I ask why if it hasn't been even fifteen minutes yet, let alone past the fifteen minutes. She says she knows but they have no wiggle room because they are booked. But the fifteen minutes is the wiggle room? So I dont understand. I live in McKinney and have to take tolls to get here. I just wasted PTO, time, money, and gas. I have been coming here for THIRTEEN years. I have referred plenty friends and family, who are still patients of theirs. I didn't recognize this receptionist because she is not who I usually see, so she must be new since I last came a year ago, or a different staff member that wasn't usually the receptionist. I say this because the usual receptionist was always very kind to me and warm and enthusiastic, which this one was not. I have never been late or missed an appointment or cancelled/no showed in those thirteen years and have always given plenty notice to reschedule, except for maybe once or twice when I started my period the day of and they asked me to reschedule because it would interfere with the pap smear results, and even then I called first thing in the morning to ask what I should do. I'm extremely upset. There was not a single person there or waiting, and no next appointment had arrived, so it makes no sense why I couldn't be taken back if they have my insurance. ID, and pre check in paper work on file. There was absolutely no reason why I couldn't have been taken back, ESPECIALLY since I was within the grace period. It is so upsetting and disappointing that the management is willing to lose a patient over 11 minutes. She had already decided before I even walked in that I had missed my appointment. At the TEN minute mark. She didn't bother asking a nurse or checking with the doctor, or seeing what she could do. Not ONCE. Mind you over the last thirteen years, Dr. Fong has run late because of deliveries, emergency appointments, and other issues and not once have I EVER complained or rushed them. I have been patient. It is such a shame because I love my doctor so much and I hate having to end a relationship of thirteen years with him due to poor, un empathetic staff. I used to rave about this office for years and have left reviews years after years. Well now Doctor Fong, because of your receptionist, not only have you lost one patient, but you will be losing several others as well. I will be informing every single family and friend I have referred to longer come to this office. Please do not come here anymore, they seem to not care about their patients anymore or care about wasted time. I even explained to her I had already taken time off when she asked if I could come in Friday instead, and she still did not care. We will take our business elsewhere. Sorry I could not say goodbye in person Dr. Fong, but as I am sure you read these reviews, please know it was not you nor your nurses, but rather your front staff. It was a pleasure being your patient all these years and I'm sorry I can no longer see you.

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David Fong MD

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Dallas IVF - McKinney

Dallas IVF - McKinney

3.9(17 reviews)
25.9 mi

Reason for treatment: When I started seeing Dr Havemann I was 24 and had been under the care of a…read morelocal OBGYN who had been helping me try and get pregnant since I was 23 so luckily I had a years worth of blood work and monitoring under my belt before I ever saw Dr Havemann. I had been trying to get pregnant for a total of 3 years using OPKs, temping, a semen analysis for my husband that showed everything was great on his end, the whole thing. I ended up having two blocked tubes. Testing: like I said, I already had a years worth of bloodwork and monitoring so by the time I went in, we just ordered some additional bloodwork and an HSG test. This test showed the culprit of our issues - blocked tubes. From there, Dr Havemann said we were perfect candidates for IVF. Treatment: I started my IVF cycle in January with stims. February we transferred and a couple weeks later we found out it was successful and we are pregnant! Monitoring: during stims I went in every other day for follicle checks and blood work. Now that we're pregnant, we were seen for a 7 week sonogram and will go in for a 9 week. Staff: the kindest team you could ever deal with when going through such a scary and uncertain time. I called multiple times a day and each time they were so kind, invested and helpful. IVF is hard and you become your own little nurse over night but they are right by your side through it all. They answer lines quickly, respond so quick - they know those little lingering thoughts and worries can consume your mind so on the off chance they miss your call they call right back. I've gotten rush appointments and they take care of you every step of the way. Billing: having a financial consult to go through your options on the most affordable option was perfect. IVF is expensive - but they offer options. Thank goodness as this was the only way we could afford it! Dr Havemann: so kind, invested and attentive. Talking to her is just the be all end all of your worries. She is so well educated, honest and dedicated to helping you get the family you've dreamed of in the best way possible. She greets you in the waiting room every time. You can tell how well she is trusted and respected by her staff and patients and she has truly earned it. Wouldn't go through this process with any other clinic or doctor.

My husband and I were having trouble conceiving. I originally went to a local OBGYN in Melissa who…read morereferred me to Dallas IVF for a HSG. I met Dr. Havemann who was able to review my HSG results and create a game plan for me. It was the first time o felt heard since 21 when I originally started my journey of trying to figure out why my cycles were so irregular and painful. Turns out I had stage 4 endometriosis and damaged tubes by the time I met Dr. Havemann. She referred me to Dr. Valenti to perform the procedure and I feel better now at 36 than I did at 26. We have met several times to discuss next steps and she explains them to me beautifully. I walk away feeling heard and seen and that is huge to me when finding a fertility team. We started my IVF cycle and mid way realized something needed to change. Even if IVF isn't successful for me I finally have my life back after getting my endometriosis removed and my damaged tubes taken care of this past year. The McKinney office is super clean and the staff is friendly. Everyone greets you with a smile from the financial side to the front office employees that check you in. My husband and I feel very taken care of and that we have a team of people who will do the work to figure the root cause and create a solution that we feel comfortable with as a couple. Dr. Havemann gave me my life back and that is something that 10 doctors prior to her weren't able to do! As a women I usually would here from OBGYNs that "I needed to work out more" "lose more weight" or "this could be a form of anxiety" How am I supposed to work out more when I have debilitating menstrual cycles? Thank you Dr. Havemann for knowing that I wasn't exaggerating my pain. Due to you listening to me I am able to exercise, be more active, and take control over my life now. I am currently down 60 lbs since December 2024 and that makes a huge different in living life!

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Dallas IVF - McKinney
Dallas IVF - McKinney
Dallas IVF - McKinney

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Dallas-Fort Worth Fertility Associates - Dr. Karen L. Lee

Dallas-Fort Worth Fertility Associates

4.1(13 reviews)
17.3 mi•Northeast Dallas

What can I say, I'm super happy. Dr Lee and her nurse Kim were extremely helpful very informative…read more My husband and I have tried over 4 year to conceive and it has been a process and I'm truly thankful for Dr. Lee and her nurse will definitely help me achieve my goal. A big shout out to Kim who always answered all my questions always stay on top of everything I'm truly thankful.

In the moment, and as a 1st time IVF patient, I thought my experience was "normal" but after I…read morefinally switched clinics, I realized how bad my experience was at DFW Fertility. Over the course of 2.5 yrs, I did 5 retrievals, 1 transfer (ended in MC) and countless tests. Spent about $75K cash out of pocket at this clinic, not including meds. Dr. Thomas is very sweet & knowledgeable, but I only spoke to her a few times. Once at the initial meeting, and only after that when something bad happened. The place runs like a puppy mill. There are too many patients, no personalized care, all paid for in cash. Every time I tried to schedule a call to talk to the Dr. my 15 minute phone call appointment was usually 1-2 weeks out. I had no direct contact with the Dr, only my nurse, which changed a lot. It would've been nice if Dr. would've updated the plan/protocol, but nothing changed after each failed retrieval. After 5, I was told "this is your new norm". I switched clinics & that turned out not to be true. Medication protocol change made all the difference!! & I have new Dr's email for any questions. Better 1-on-1 care. The nursing staff was nice, but no one took the time to read my chart before seeing me. "What are we looking at today?" was usually the 1st question. I shouldn't have to tell the nurses what I am there for each time. The most heartbreaking instance was when I was in for bleeding, actively miscarrying twins, & nurse asked me what I was there for. Take 2 minutes & read the chart!!!! I didn't see Dr. at this visit, even though she was aware I was coming in. I was lucky enough to get a grant for IVF, the check was sent directly to the office. The 1st one for $10K and the office staff/billing dept. lost it. I called for literally weeks looking for it (tracking info said it was delivered). No one knew, & everyone I spoke to was irritated to deal w/me. I was told that it wasn't there & I needed to figure it out. A few days later, I was told it was "sitting on someone's desk" & was never put in system. Fine, mistakes happen. But, same experience w/the second check. Next, I again was lucky enough to have $7K in meds from a VA pharmacy sent for free. All refrigerated. I spoke to my nurse beforehand & was told it was fine to pick them up at the office. I was again calling for days looking for the meds & spoke to at least 5 different people who had no idea where they were. A consistently rude & unhelpful woman named Colleen in billing had the nerve to ask me "Are you sure you're actually a patient here?" on one of the calls. I nearly lost it. Next day, they are "found in a fridge" that no one looked in, out of the original box. My husband went to pick them up, & watched the staff get from a hallway. I'm not convinced the meds were ever in a fridge at all. My retrieval that round came back with nothing... Next, the billing staff repeatedly coded one of my medications incorrectly to insurance for weeks. I told them multiple times (after spending hours talking to insurance) that the meds needed to be billed through my medical, not pharmacy benefit. I was told they didn't know how to do that. The back & forth, lack of effort, & timeline squeeze, resulted in me coming out of pocket $2500 for 1 injection so my transfer could happen on time. 2nd time I had to get it I started the fight with the billing department a month early, and magically they did it correctly = $0, covered by insurance. The girl in billing was incredibly rude to me & told me that I should've had my nurse confirm how it was being coded, & it was my fault I didn't alert more people the 1st time. I was in the office trying to get documentation of the submittal for my reimbursement claim, & I had to argue with her for 30 mins to get my own documents. I went to one of the 5 retrievals and on my way into the office, I stepped on a bag of blood vials outside the building on the ground. I think this is more the runner's fault than the office, but it was just another issue in failed process. Patients' bloodwork results can be time sensitive & it would have enraged me if my cycle was pushed back because of such a careless mistake. Plus, names were on the vials. I turned it into the nurses, I got a "meh" response & didn't feel like it was important to them. Different retrieval, we were using frozen sperm, I had already gone back for the procedure, and my husband was called to give a fresh sperm sample. He explained we were using frozen sperm, & the nurses were unaware. Retrieval was unsuccessful, I wonder if this contributed. Broken process/bad communication. TJ at the front desk should be retrained to work in the service industry, particularly one so expensive & emotionally burdensome on the patient. I might as well have been buying a car w/how unconcerned she was with my questions. Halfway rude. Theres more but out of space. I wasted time, eggs, & $$ here. Spend $$ elsewhere w/individualized care & plan updates.

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Dallas-Fort Worth Fertility Associates - Dr. Mika R. Thomas

Dr. Mika R. Thomas

Dallas-Fort Worth Fertility Associates - Dr. Samuel J. Chantilis

Dr. Samuel J. Chantilis

Dallas-Fort Worth Fertility Associates

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Walnut Hill Obstetrics and Gynecology Associates

Walnut Hill Obstetrics and Gynecology Associates

4.2(85 reviews)
17.0 mi•Northeast Dallas

Dr. Thompson was amazing and took such good care of me before and during my second pregnancy. I…read morewanted to specifically write a review about my experience with her during my pregnancy. I've had some mental health issues for as long as I can remember, and during my last pregnancy I struggled with it a lot. Working with Dr. Thompson was completely different. She took my mental health into serious consideration and made sure I knew how important it was for me to take care of that as well as my physical health. She is also the reason why I started seeing a therapist; as she heavily recommended it at the beginning of the pregnancy and that on top of my medicine management made the whole experience so much healthier mentally than my first pregnancy. I absolutely love Dr. Thompson and I'm excited to have her as my OB/GYN for years to come! Also, her nurse was incredible as well! Deliana (not sure how to spell her name, hopefully I got that right! Haha) also got back to me quickly about any questions (even stupid pregnant ones) I had.

Rebecca Hardesty is great! I had been seeing Dr Nokleberg but had trouble getting in unless i…read moreremembered to make an appt several months in advance (they don't send auto reminders to schedule like some doctor's offices). Now I just go to Rebecca.

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Walnut Hill Obstetrics and Gynecology Associates
Walnut Hill Obstetrics and Gynecology Associates
Walnut Hill Obstetrics and Gynecology Associates - Jeffrey M. Thurston, M.D., F.A.C.O.G., graduated Magna Cum Laude from Baylor Medical, and has practiced in Dallas since 1986.

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Jeffrey M. Thurston, M.D., F.A.C.O.G., graduated Magna Cum Laude from Baylor Medical, and has practiced in Dallas since 1986.

ReproMed Fertility Center - obgyn - Updated October 2026

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