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    Sames Harlingen Ford

    2.4 (21 reviews)
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    Service is not the same ever since Sames Ford took over. Service lane keeps you waiting even after your schedule appointment. If you ask them to check anything else theyll say yes and when you pick it up they say, 'ohh yes, theres something wrong but do not call you if you wanted repair after it was already there for three days for one screw and you need to set up another appointment. Mind me saying its under warranty. Not satisfied.

    F150 King Ranch

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    2 years ago

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    5 months ago

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    10 months ago

    These are the nicest people on the planet. Highly recommend. We needed some help with our vehicle and they were absolutely wonderful.

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    2 years ago

    Helpful 1
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    11 months ago

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    5 years ago

    Helpful 1
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    17
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    7 years ago

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    6 years ago

    Helpful 3
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    8 years ago

    Helpful 1
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    4 years ago

    Helpful 1
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    4 years ago

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    4 years ago

    Service advisors there are the worst ,, no customer service and poor people skills ...

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    6 years ago

    Helpful 3
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    12 years ago

    Helpful 0
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    10 years ago

    Helpful 2
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    12 years ago

    Helpful 0
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    9 years ago

    Helpful 1
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    11 years ago

    Helpful 0
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    8 years ago

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    7 years ago

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    9 years ago

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    Charlie Clark Nissan Harlingen

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    This was the first time I came to Charlie Clark and it was a great experience!…read more We literally drove in and someone was already waiting at the front. Cesar Flores helped me out with everything I need and made it SO EASY to find a vehicle quick and easy and with the budget I was asking for. I went not thinking I'd be able to trade in my vehicle and I ended up leaving with a brand new one that was washed and fill up with gas! I even had my car parked behind a sign that said my name on it! How awesome! If you want a good deal, this really is the place to go. I used to go to Bert Ogden. Never again!

    You all seriously dropped the ball. I scheduled service for my 2023 Nissan Rogue Platinum for an…read moreoil change, tire rotation, and recall work. Dropped it off at 2 PM and never received a single call, text, email, or portal update about my vehicle status or whether it would need to stay overnight. I had to call around 3:30 PM just to get a status update. Reyes told me the vehicle was in for recall service and that he would call when it was ready, but at no point was I informed that the recall work could require leaving the vehicle overnight. If that had been communicated upfront, I would've only approved the oil change and tire rotation and scheduled the recall for another day. I later spoke with Marlissa Longoria (Owner Loyalty Manager) and Jessica Morales (Customer Service Rep) after I physically stopped by the dealership to ask about my car, since I still had no clear communication. When I arrived, I was told all service advisors had already left for the day and I'd have to return the next morning. That is completely unacceptable. I refused to leave my vehicle overnight for a service visit that was scheduled and expected to be completed the same day. Frank Sanchez (General Sales Manager) was contacted, but I was told he didn't have access to the service key lock box and that the keys were likely secured and unavailable until the next morning. This is a serious breakdown in communication and basic customer service. There's no point in having a service portal, texts, or advisors if customers are left completely in the dark. If I could give zero stars, I would--but one is the lowest I can select to post this.

    Gillman Chevrolet Harlingen - My car

    Gillman Chevrolet Harlingen

    (29 reviews)

    Unfortunately I did not check yelp before my husband took my car in ( 2017 Chevy Camaro convertible…read more). We paid for the so called warranty when purchased! This place had my car 112 days Terrible communication no calls back when promised. The top stopped going up and down and the stitching on drivers seat is coming apart. Place looks run down . We had to pay 1000 warranty only covered 600 and supposedly wouldn't cover the stitching. After 123 days of sitting on their lot and them being in and out of the car they did not even vacume or wash the darn thing. I mean come on at least be professional We will NOT return here and had one of the salesmen looking for a 3/4 ton Chevy truck for us to purchase and trade in the car and truck we have !! NOPE YOU LOST THESE CUSTOMERS The service dept here should be CLOSED !!! If not the whole place Jesus was our original service guy we had wasn't even working there anymore time we got the car back No loaner car , no offer for a rental after having the car over a month But so far the top is working Anna the service mgr let us know the car was ready

    very poor service took my 2024 Equinox for Warranty for my Air conditioner with 28000 miles on it…read morethey said it was contaminated i said i bought it from you guys nobody worked on it they charged me 180 for just to look at it and said i would have to pay $2400.00 for a pump i was so mad i will not ever buy anouther car from there so sad for a chevrolet service

    Sames Harlingen Ford - car_dealers - Updated May 2026

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