Went in for my 20,000 mile warranty check. David the Service writer was perfect! He provided…read moredetailed information about what things were performed on this checkup. He is the role model for Customer service. Thank you David

Great customer service in the service department (Arlette) and very nice staff both at the service…read moredepartment and the nice driver (Bobby). Specifically, Arlette in the service department was very helpful and responsive. She answered all of our questions and was very responsive in returning our calls. In addition, Bobby Was a very helpful, safe and friendly driver that helped to transport us safely home while awaiting the car check. Thank you team. (And thanks to Arlette and Bobby for the kind and helpful service). Also special thanks to Roberto Ortiz from sales who helped us locate an item left behind--super helpful and kind! Well done team!

Always a good experience with the service team here at Bert Ogden CDJR. Clean facilities, happy…read morefaces, and prompt service!

Their fast and eddy oil change took 1 1/2 hours from my scheduled appointment and I arrived 20…read moreminutes early, so 1 hour and 50 minutes. Where I come from that isn't fast or speedy. I also had a free oil change and tire rotation , but had to pay almost $300 for some additive, which only cost $15, but they charged $10 labor. I bought my Jeep there and this is the way they treat you

I was very pleased with the sales department on my purchase of my Equinox. Earnest Gehr is very…read moreknowledgeable about the vehicle. The only small problem I am having, is learning the navigation system. It is very different from my Garmin one. Keep up the good work and I am sure your sales will increase. George Barnum

Unfortunately I did not check yelp before my husband took my car in ( 2017 Chevy Camaro convertible…read more). We paid for the so called warranty when purchased! This place had my car 112 days Terrible communication no calls back when promised. The top stopped going up and down and the stitching on drivers seat is coming apart. Place looks run down . We had to pay 1000 warranty only covered 600 and supposedly wouldn't cover the stitching. After 123 days of sitting on their lot and them being in and out of the car they did not even vacume or wash the darn thing. I mean come on at least be professional We will NOT return here and had one of the salesmen looking for a 3/4 ton Chevy truck for us to purchase and trade in the car and truck we have !! NOPE YOU LOST THESE CUSTOMERS The service dept here should be CLOSED !!! If not the whole place Jesus was our original service guy we had wasn't even working there anymore time we got the car back No loaner car , no offer for a rental after having the car over a month But so far the top is working Anna the service mgr let us know the car was ready

Once again, AWESOME JOB Cardenas Mazda team for making sure my Mazda 3 is ready for a 1700 mile…read moreroad trip! I will be moving to my new home soon. Because of your amazing service, I am a super happy and spoiled Mazda owner. I sure am going to miss you all! Andy Hagan, you are absolutely the best at making sure your entire team's priority is to always be courteous and perform a job well done! And for extra sprinkles, you guys washed my car! She looks great! Thank you!!!!!

We walked in, saw the car we wanted...test drove it and new that was the one we wanted to take…read morehome. Chris Cantu and George Martinez made the car buying process extremely easy, fun and fast! They even had our car detailed too! These guys are the best, thanks fellas! We definitely recommend Ed Payne Pre Owned in Harlingen if you're in the market for a car, truck or SUV.

DO NOT FALL FOR THIS SCAM OF A DEALERSHIP!! I gave a huge downpayment for a truck that broke down…read morenot even a week after i purchased it. Yes I understand it is a used car but that had to have been a prior issue to me buying it. Which means I am entitled to my down payment back. After assuring me they could fix the issue there and picking it up a day later...yes a day later. The issue happened a day later AGAIN!!! Needless to say I am beyond disappointed about this dealership. I do not even think those "mechanics" they have there are even certified or maybe they are certified in being sneaky and breaking things so that you have to go back and back. I would have been better off going to Boggus Ford then this crap of a business.