I ordered a customized sweatshirt from them for my girlfriend birthday tomorrow and when I tell you they worked with me, reply to me fast to make me know that everything will be ok and I'll get it in time and I actually did, they did overnight shipping just what I asked for and I got the hoodie and it's amazing definitely ordering again in the future Thank you guys so much!!! Great team!! read more

Been ordering here for years. Not sure what the deal is but feels like there was a change in management or something. The online chat is dead. This place has really dropped off. Will not be ordering again. read more

Buyer Beware! Ordered 50 pcs first order with them and everything was a breeze. Placed 2nd order for same amount and it was a nightmare. They printed the wrong logo on attempt 1 (didn't use most updated art file)- they did the right thing and replaced the shirts at their expense. Ran the order a second time and did the logo wrong again despite the approved proof being correct. This time I spoke to the owner Pete- worst experience I've had with an owner in the Promotional Products business in over 27 years. He was smug, arrogant, showed no remorse for the situation he put us in and refused to replace the shirts again despite the fact someone in his own art dept altered our logo which led to it not being printed correctly for the 2nd time. So I had to re-purchase the shirts again so I could get the shirts to my customer in time for their event. Again, no apology/remorse, just kept saying as a contract printer he is only responsible for the cost of the print. So he credited that cost but I was still out the cost of having to pay for the shirts twice for something they screwed up. In addition, order was supposed to ship 5/5 and didn't ship until 5/19. No follow up from him after the fact. Surely doesn't value or appreciate his clients. Update to Paul's reply- Paul your facts are still not even accurate on what transpired. The fact you're the owner and still don't know is baffling to me. The second batch didn't follow the approved proof or art and had nothing to do with pms colors. Your art dept altered the logo so parts of it ran through parts that it shouldn't have. Even more baffling this could happen with DTG printing! Get your facts straight before you spew out nonsense in a reply to a bad review. Perhaps you should spend more time really digesting all these negative reviews about your bad service and try to improve them instead of making baseless claims. There seems to be a lot of them! Bottom line is you single handedly ruined 100 shirts on a 50 pc order. We didn't do anything wrong other than trusting you with our orders. If your art dep screwed up and altered the art then you should replace the shirts. I don't care what you state in your price list. Doing right by the client after an internal mistake (especially after you screwed up the first batch) should have been your top priority. Instead you only cared about your costs and didn't care about the fact we had to pay for the same shirts twice and held us hostage since we had a deadline. read more

Same day tees more like next month tees. Worst experience I've had with a Printer up-charges for shipping. Confusing timelines and customer service needs a huge improvement. We paid and they canceled our order left us to have to find a last minute printer elsewhere. Pete didn't even have the courtesy to call or email to cancel I only found out after receiving a cancellation email. read more

I placed an order and spent time creating my design, but it was rejected due to 'political limitations.' Support didn't give a clear explanation or a helpful solution (like a quick fix option or an easy same-day alternative). This wasted my time, and I wouldn't recommend them for urgent/same-day orders. read more

Horrible experience - I lost 2 customers using this company for outsourcing. Quality and customer service are terrible. read more

I can tell you that to do business with this company is difficult. Besides the horrible customer service they nickle and dime you to death. It seems like the philosophy is to make things difficult at every step. It must come from the top because i dealt with different people in my dealings with them..never again go elsewhere. And that same day t thing is bs...buyer beware...its a shame because their work is descent. And no free shipping... read more

I cannot recommend same day tees highly enough. They did a beautiful job and were a pleasure to work with. My order needed to be expedited and they were able to get it done. I worked with Sabrina and she was both professional and nice. read more

Same Day Tee's - Me and my family in our same day tees- ready in time for a Phish concert! - Screen Printing/T-Shirt Printing Near Me - Frankfort, Illinois

Poor customer service and overall bad experience. Not sure why it was such a difficult task to make up some T shirts. On top fot hat handle some of the issues with them (few shirts were way off center and print crooked). Owner is all smiles first communications but then you have to deal with some bad stuff. I'd refer to it as scum (perfectly describes my interactions) read more

I can tell you firsthand that this company has the worst customer service I've ever experienced. They are very unprofessional in the way they talk and deal with people as a whole. The problems come from the top and trickle down. First impressions say a lot about a company, and I will never work with them. I've heard from many small businesses in the area about the same problems I've stated above. The orders are also never on time. You're better off finding a different company to order from. read more

Got a shirt done here, practically fell apart when I washed it (Edit: this was done while I worked there, a few friends had shirts printed under my recommendation to them so they weren't for me. The same way that if I work in a store I'm gonna tell people to shop there when I know there's something they want, its just good for business. Although the shirt they gave me didn't do much better) Now as someone who also worked here for a while, don't apply to work here either. I let it go when the owner lied to me about the job offering one position and sticking me in a different one he could me less for, I played along when he would tell us to do things like use less ink on prints because it's cheaper or blame employeesfor doing what he tells them too, I even looked the other way on his annual round of layoffs to save money, but lying about people performances ruining chances for new jobs is to far. For anyone reading this that applies or already works there, this is so know exactly what to expect. read more

Wonderful to work with. I needed tees for a birthday party and it was a last minute thought. They were able to make them for me same day and worked with me closely to ensure the design was perfect. The customer service was great. read more

Steve was awesome getting our super rushed order with no hassles! We over looked some much need merchandise for an event we were doing for the biz. Steve came through within 12hrs. Thank you Steve! read more

The quality of the shirts were fantastic the customer service was amazing I would use this company again and would recommend them to anyone!

What a pleasure it was to work with the folks at Same Day Tee's. I had an event in less than a week I needed some shirts for. The sales team and designer were extremely helpful from beginning to end. The shirts turned out great both in design and quality. I received a follow up call from the owner making sure everything was done to my satisfaction. I highly recommend using Same Day Tee's, I know I will be sure to use them again! read more

They did a job for me a year ago. Very professional. Totally wholesale. You can trust sending your work to them.

well lets just say if you have only one item to work with the owner wants nothing to do with you. Before i could get a price on at least 150 polo shirts for the summer that i was going to order. The owner was rude, and said the one item jacket i had was not enough for him to work with. I did mention i was going to order other items. His lousy farmer ass attitude was enough for me to walk out and never do business with him. He is rude over priced and i will look forward to the day i drive by and see his doors closed for good. read more

If I could make this NEGATIVE stars, I would! Quite simply the WORST business I've ever dealt with!! Terrible, inconsistent print quality (I have pictures to prove it, just email me) and TERRIBLE business ethics. Not only did they print the wrong the design, but they also LIED and said the wrong design was the one I requested (lawsuit in the works)! Don't waste your time, energy, or money on this company!!! read more

Same day tees printed a dozen polo shirts with my business logo, they turned out great. I also have them print me a case of note pads that I use for promotional items as well as pens. Great service on both orders, will definitely use again. read more

Everyone at Same Day Tee's is courteous & professional. I've known Pete and Sandy for a long time and I have been happy with everything that we ordered from them. Will continue to go to them for any promotional needs!!! read more

If customer service, quality products, and fast service matters to you then this is your kind of company! They are above the rest when it comes to all of those things. Great people to work with! read more

I use Same Day Tee's for all my printing. I have always been very happy with all of the work they have done for me. From working with me on setting up a design to the final proof. The quality of the work is very good and completed in a timely manner. I am a repeat customer and will be for many many years. read more

These guys do great work for a great price. I have purchased from multiple companies for our corporate gear and this is the best experience I have had so far. As usual, I waited until the last minute, so did everything online late night, got the email to review everything next day and received everything flawlessly. Embroidery was top notch and service even better! read more

Great Customer Service. They have been a good company to work with. We do embroidery and screen printing and contract work with Same Day Tee's. They have helped us out and have been very responsive and efficient. read more