I will start out by saying, not sure where they got there name, other than changing their quote the same day you sign the contract. My experience started getting several quotes for my new fence, I asked each contractor to quote a wooden "X" box wooden fence and a 6' Commercial Grade Black chain link. All said and done, Same Day came in second and after reading reviews I was propelled to go with this company for the chain link due to lumber prices being so high due to Covid-19. 30 minutes after I signed the contract which all stated that it was to be commercial grade with 9 gauge wire I received a call from Mike stating that he had miss quoted with residential pricing, I informed him that was not my issue and that he was not chosen because he was the low bidder, but in fact was second and each contractor had bid the same product but his time line met mine. He became a little irate and this should have been my first clue to just go with the next bidder, but I gave them a chance by agreeing to residential post, but keeping the 9 gauge wire, which caused the quote to be revised with an increase of 700 dollars, i felt this was pretty petty on his part, since I made the sacrifice.
They scheduled my install date and I scheduled a day off work so I could be there to oversee the installation. They were scheduled for a Monday, but at 5:00pm on Friday they contacted me that they needed to reschedule, I informed them this was unacceptable since I had scheduled time off for this and they should have given me more notice. The lady I spoke with was very rude and confrontational, second clue I should have cancelled the contract, but I am a slow learner and left it alone. They were able to send 2 guys out on the scheduled date and removed my old fence and we got together on the way it was to be laid out, because Moe had drew the sketch as a square which did not match my yard and expectations. I checked the fence material and discovered that the wire was residential grade 11.5 gauge and I informed the installer not to take it off the truck, because it was the wrong wire. They continued the fence removal and went to start auguring the post holes and the auger would not run so they use post hole diggers, I did not verify the depth, but wish now that I would have. I did notice that they were using a post driver which again, I thought this may have been a way to level the post prior to adding concrete. While one guy was setting the post, the other was pouring in dry concrete around the post, then just poured water on the concrete and the other one started running the top rail and driving in the post to level them and working the post. Needless to say, when they left I checked the post and found that the concrete was not adhering to the post because it set up some while they were working the post, so I sprayed water on the post and found one post they didn't even put concrete around. The guys said they would be back in a couple of days, after a week and no word, my wife called and spoke to a woman that sounded like she was still in bed and got pretty rude with my wife, but said she would have Mike call me. When Mike called me, he acted like he was waiting on me to call him. he sated that I needed to be there when they returned so I could meet with him, I took the next day off to meet with him and the crew. They brought the wire and I had my caliper to measure the wire and it was the correct wire this time, but Mike insisted it was the same wire they brought before and I told hi it wasn't and he basically called me a liar, I should have threw him off my property then and cut my loses, At this point I was over it, I just needed my fence back up so my dogs could run around again.
When it was completed, they did not have enough black post rings and used galvanized and painted with some type of rubber flat paint (Assume Flexseal). they did not have a latch for the double gate, which who ever made the gate I will give them credit, they are the only ones that read the estimate and saw it was to be Commercial Grade. Mike came out the next day with a latch for the gate, but it was for residential and I was not there and my wife did not know to look. One would think that when you see the latch is for 1-3/8" rail and the gate was 1-5/8" rail you wouldn't install, right? not the case. I now noticed that one of the gate post is not adhered to the concrete and is loose and spins in the concrete. I texted Mike and told him and he said he was at the doctor, but would take care of it. At this point, it has been 2 weeks and he still has not shown up, so I had it fixed. This is when we discovered that there is only about 6" inches of concrete semi mixed together at the top and the post is driven in the ground and after looking at the other post, all of them are scratch up from the post driver and the craftsmanship as a whole if ridiculous. With all this being said if you have made it this far in my rant, stay away from this company. read more
