They came as promised. They evaluated the problem. I challenged their conclusion to purchase a…read morecertain part as it did not make sense replacing it for the issues encountered. The part arrived and the technician came a 2nd time and realized that the error code seen and the part purchased would not solve the problem. He charged me full price for the 2nd visit and copped a bit of an attitude which really torqued me Conclusion: Lost $ 300 in poor technician skills and 1.5 weeks for purchasing new appliances. I do not recommend J&R appliance repair.

Joe from J&R came to service a SubZero refrigerator + Maytag Dryer. Joe was knowledgeable,…read morethorough, professional and personable. He cleaned the coils, noted mouse activities :( Frig is working ! Maytag dryer, noted the dryer vent not functioning/not safe. Gave card for dryer vent specialist. A+

This is my go-to appliance service. Personable, professional, prompt, and never gouges on the…read moreprice. You just can't beat the service.

Great service, service tech was able to fix problem same visit and price for service was reasonable.read more

I called Brian to service my Bosch Refrigerator/Freezer when the ice maker stopped working (the…read moreunit is about 8 years old). Brian quickly isolated the issue by running some diagnostics (a bad fill valve) and ordered a new ice machine. He checked several sources to get the best price. When he received the new part he came back and quickly installed it all for a very reasonable price. Everything works great again. I highly recommend Prospect Appliance to anyone who is in need of appliance repair services.

My washing machine had been malfunctioning for months, and I was about to get a new one when I…read moredecided to try getting it fixed instead. I called Brian on a Friday and briefly described the problem. He gave me a quote, and we set an appointment for the next day. Brian ran a few tests and was able to diagnose the issue. He was friendly, personable, and great at communicating. He talked me through what he was doing while he was working and clearly explained the problem. The final price was as quoted and the whole experience was very smooth. He fixed my issue and even tried to help with a plumbing problem affecting the washer that I didn't even know I had. He went above and beyond, and now I have a working washer. I highly recommend giving him a call!

Booked through Yelp but had a bit of a rocky start -- their system had a glitch and my address…read morenever came through on their end. I called thinking it was a no-show, and Christian was at my door within 30 minutes. That kind of responsiveness says a lot. Once he arrived, he was professional and thorough -- took apart what needed to come out, figured out the issue with my LG ice maker, and had everything back in order quickly. Great experience overall, and I'd definitely call them again.

I called them Thurs afternoon, got an appt for the next morning. Freezer not making ice. Analysis…read moredone next AM, parts ordered. Received call Monday AM From Cris to come out with parts for repair in 20 minutes. Determined issue was in the display...replaced display, checked system, cleaned coils and said no need for replacement of ice maker parts. Service was fast, thorough and pricing very reasonable. All my appliance repairs in future will be done by Service King!! Jim T, Shelton

I used Henrys a few times for my refrigerator. Randy is very knowledgeable, courteous and quick…read morewith the repairs. He returns calls right away. I highly recommend Henrys for all your appliance problems. Jim Testa Watertown Ct

I called because my fridge wasn't keeping cold as it should. There was a bad relay that was…read morereplaced and then I waited 25 hours to see if temp would go down. It didn't so Randy came back. Meanwhile while emptying out the spoiled food, I noticed an ice buildup. Randy removed the ice and noticed a plug had come apart. That did it! Within hours I had ice again. No charge for 2nd visit. Fully satisfied that it could be fixed for a fraction of the cost of a new one. The unit was purchased 18 months ago so Amana gets 0 stars from me.

Jabbar was extremely professional. He communicated clearly, arrived when he said he would and was…read moreclear about his recommendations. Although he recommended replacing instead of repairing my washing machine, I appreciate his honesty. He also explained his reason for recommending replacing vs. repair. He even helped me when I asked for suggestions/recommendations on models. I highly recommend JDR Luxuries Appliances!!

Maybe they changed ownership, maybe. I called them again after a previous good experience…read more Dishwasher was not cleaning well. Technician showed up as scheduled, diagnosed a problem and then returned a few days later to do the repair. "You're all set!", he said as he left. There was no difference in my dishwasher's performance. I called back and left a voicemail asking for a repeat visit; no answer. I did this 4-5 times; still no answer. When I call now if doesn't even ring ...just hangs up. Did they actually block my number?! Totally disappointed with this. ...and they were not cheap.

When buying an appliance it's nice to go to an appliance store with knowledgeable staff as opposed…read moreto a big box store where you wander around and end up with a person from hardware or some other section who may or may not know much about appliances. m Marc's has a nice array in the store and can quickly get what you need, which in our case was a gas dryer. They also are willing to match any big box store quote. We had a good sales experience and delivery and set up went smoothly.

Went in one Saturday morning with the intention of buying a dishwasher and a clothes washer--we had…read moreour salesman's full attention, and we came away having purchased exactly what we wanted for about what we expected to spend. Great experience.

So this review is unique. I contacted JPM after reading their profile…read more Let me tell you what great advice I received. I thought my appliance was two years old it was actually 5. On his advice I reached out to the manufacturer and the parts were covered. Although we are using their tech it was his advice that we are grateful for. Others wanted a minimum $130 just to do a diagnostic which I get time is money. His honest advice is why I recommend JPM.

We recently hired Jeremy to diagnose and fix a leaky fridge and he did an excellent job. He was in…read moretouch minutes to set up the appointment. He was very punctual, professional, organized, and fixed the issue for a reasonable price. I highly recommend JPM Elite Appliance Repair. Thank you again, Jeremy!

Dave is great! He has literally repaired almost all of my appliances except the refrigerator, which…read moreI will call him for next. There is a $75 charge to come and take a look, and with parts and labor is still cheaper and more worthwhile to repair than get new appliances. Side note- we have been the only owners for them, so we know where they have been and what they have done. He is quick and also provides tips on how to keep your appliances in good condition. He even brought me dishwasher pod samples a few years ago and I still use that brand to this day.

From the owner: At All Brand Appliance Repair LLC, we provide repair to all major domestic household appliances…read more Brand Appliance Repair LLC specializes in Sub-Zero repair at both residential and commercial locations. Our technicians understand the criticality of client refrigeration storage needs as well as our network part suppliers. In addition to our Refrigerator/Freezer specialists, we also service and repair other appliances such as Garbage Disposals, Ovens, Washers, Dryers, Ice Machines, etc. Call today and discover why we are considered the area's best!