I had such a great experience here! The staff was friendly, professional, and made the whole oil…read morechange process quick and easy. I really appreciate the great service and will definitely be coming back!

DO NOT GET YOUR OIL CHANGE DONE HERE. I would get my oil change done here because it was more…read moreaffordable but it turned out to cost me way more. Julio (the owner) did my oil change one day and he left the cap that needs to be SECURELY CLOSED AND TIGHTENED open. When I moved my car from my parking spot the next day I noticed a large oil spill. I quickly took it back and he noticed what he had done and admitted to what he did. He said that Volkswagens need to be "tightened more than other cars". I asked him if he was going to add more oil and he said no because he had "added a little extra" so it didn't need it. A few weeks later my car started shaking when I would be at a complete stop so I took it to a mechanic. They said the oil level was low and that there was damage due to driving it with low oil. I HAD TO PAY $1,170 at the Volkswagen dealer because a regular mechanic told me to take it there because he could he could not perform this extensive repair. Even though they fixed this issue they said there is possible engine damage due to driving it with low oil. I spoke with Julio (THE OWNER of JC TIRES AND OIL CENTER) and asked if he was going to take accountability for HIS MISTAKE. He said that it was MY RESPONSIBILITY to be checking the oil and that my car probably burnt the oil. The mechanics that checked my car said that Volkswagens do not burn oil and besides that it is just a 2014 it is not that old to be burning oil.

I hesitate to return to VIOC because I had a couple of bad experiences there the last couple times…read moreI went...but everyone deserves a second chance and honestly they are usually quick, reasonable and open late, always a bonus for busy people! From driving up, one of the new Asst Mgrs, Johnathan, was super helpful, knowledgeable and professional. He lpresented me with recommendations and listened to my concerns from the past. And offered accommodations. Then drove in to the stall and was helped by Jacqueline. Jacqueline was a very nice young lady who explained everything to Me with a smile. When the oil change was completed (super quick), she showed me on the dipstick my new oil level, as they do, and ensured all my sensors were reset. Before reaching into my car, she asked permission, Which I thought was very thoughtful. Really great experience with Jacqueline as well. Ulysses, One of the new managers came over to just touch base with me and do a checks and balances and again let me know the recommendations. Very professional. Great experience overall! There is new leadership and you can tell. Thank you VIOC! Job well done!!!

The team here is always efficient and quick. Never a bad attitude and especially on the hottest…read moredays they still do a great job and keep it professional. Shout out to this spot I've been coming here for 3 years now and they make it easy and simple to keep my 05' Sorento running!

One of the greatest repair shops in the area. Highly recommend for all your vehicle service needs.read more

Yelp says you close at six I arrived at five. He said they were closing at five need to your…read morehours!!!

Joseph was extremely friendly and fair with their prices. Service was done quick and I will…read moredefinitely be back. 10/10 service.

First things first, walked in to an empty front office. Sat there for a good 5-10 minutes, before…read morewalking into the service area to locate one of the mechanics to assist me with locating the guy taking payment or front desk guy/owner. Had a coupon for this place 19.99 for smog. 8.95 extra for suv, 8.25 for certificate fee. You guys do the math. We called and they said it'll be 45 dollars total. So I brought it in since it's the closest one to us.I mentioned it to the guy at the front and he said, smog? it's 50. I asked, how's it 50? The person on the phone said 45? He said certificate fee .. I said 19.99, 8.95 for suv, and before i can finish he cut me off and said.. "Let me know if you want to do it before we bring it in." Was already there, so might as well right? When it was finished, the guy rang me up for 60, I told the guy .. phone call was 45? You said 50? Now 60? luckily i checked before tapping my card. He said it was a mistake and changed it back to 50. These prices be going up with each conversation Service was quick, since no one was there. But for the service. I'd go else where. Far from purrrrrfect.

Had a clutch job done here and there were initially problems with the flywheel and it started to…read moremake weird rattling noises. Hye tech auto made it right and helped me redo the entire job at no cost and helped me install a catback exhaust. There are no more issues with the clutch for the past few weeks I've driven my car and it sounds awesome. I would come back for future services.

Very honest Did a great Job quickly…read more They were very transparent I will absolutely return for other service They also use OEM parts unless you request otherwise. John and his crew are very nice and get the job done.

Let's first speak of the frendlyness of each and every employee. Patrick's has very knowable…read moremachanice and the front desk underwrighters also can give you a great idea what the problem could be. Also, the quality of work is fantastic, well used cars things can go wrong, wee Patrick's stands behind all their work. Cost for work is very competitive in this marked, Patrick 's they call you back to see how everything. is holding up. Come on , only company I have come across that follows up how your mechanical problems are doing Not just once but two times. I would want to give 10 Stars

I got a flat right across the street. With an hour till closing, I went to ask for help to buy a…read moretire, or charge me to put my spare on, they said I couldn't buy a tire to do them not having them in stock you need to order, and 2 there was only 2 guys working so he couldn't charge me to help me change the tire. Luckily I have aaa for a reason, they came and changed my tire as I watched the 2 workers talking, I mean working. Just disappointed in lack of empathy. I was literally shaking because of the tire pop, all he said was Walmart and Sam's Club is down the street

This place is Amazing! Great service, super reasonably…read morepriced, pretty quick too! I brought my suburban here and my Camry

Been coming here for years and have always received excellent service! I never feel pressured or…read moreupsold. They tell me what service they recommend next and I know exactly what to prep and look out for. I take both cars here and have recommended friends here. Thank you for all the years of help! Much appreciated.

Came in the other morning around 8 with a leak in my tire, and I'm really glad I chose this…read morelocation. There are plenty of tire shops in the area, but the service here stood out. Carlos helped me right away -- even with someone ahead of me, the wait was short and he handled the issue quickly and professionally. I was in by 8 and out before 9! The whole process was straightforward, efficient, and handled with care. As someone who doesn't know much about cars, it was reassuring to deal with an honest shop that doesn't try to push anything unnecessary. They take customer service seriously and operate with real professionalism. If you need tire work, go to Carlos -- this place delivers solid, reliable service. Highly recommend!

Been coming here for a long time they are very friendly have a clean waiting room and stand by…read morethere work Eric is my guy come looking for him if you can't find Eric Carlos is just as good

I usually have my car maintained at the dealership, but there's always this waiting time a problem…read morefor me. A friend told me to try Zippy, and I am so glad I did. Al and his team were so efficient and effective, the services went so smoothly to make me feel it's easy. Definitely coming back.

I've been going here for the past 3 years and as a college student, sometimes it can be…read moreintimidating to come to a mechanic. However, they truly do a great job and after keeping track of how much they charge (they always give a clear receipt) and how kind they are here, they are honest and reliable. I go here throughout the year for a typical change oil and they are quick and efficient.

Needed my tires replaced ASAP and went to this location. Alex is THE employee to see when visiting…read more He's very communicative and showed different options and deals I didn't even know about! Once I picked an option, Alex went through the process and made it easy to follow. Their lobby is pretty nice, with comfy chairs while waiting for your car to be done. They also have restrooms right next to the lobby. I was in and out within a couple hours, they're pretty quick. Saved money because of Alex! Thank you Firestone and Alex for the great service!

When the bad times roll, they really keep rolling. Second month of the year and I've already faced…read moremy SECOND vehicular malady. I'll never be free. Enough of being a doom pilled, pessismistcel. Went to work in the morning and had a flat tire. Filled it with air but there was a slight bulge in the tire and the "Firestone" logo was sheared off of the NEWLY replaced tire from the collision center back in December... It retained the air throughout the work day, but I definitely needed to get it fixed. I had plans the next day and for the rest of the busy week, and of course work the next day, so it had to be something fixed ASAP. I checked the appointment system for Firestone. Unfortunately, the one closer to my house had no appointments left, but this location had one at 6 PM. I guess, this one is later than the others? No nonsense. Straight to the point and no extra small talk or whatever. I actually like that. There's a waiting area with a TV on, I think some magazines, some seats, and restrooms that are password protected (it's a busy area near the mall so I guess that makes sense). With the mall nearby, I just killed time there. I dropped my car off at around 4:45 PM and then got it back at 6:15 PM-ish. Check out was easy. Tire replaced. Tire pressure light isn't on anymore (had this error ever since I got this car, so this was nice). Not the cheapest experience, but what can you do? Got the job done.