One of the most caring and compassionate facilities -- they truly live up to their name. The staff…read moreare informative and make you feel at ease from the moment you arrive.

I am sorrry to sat that since the practice joined the LA Cancer Center, service has gone way south…read more Service is awful and even trying to get through on the phone is a challenge. Now they are reducing their staff to two doctors. I used to love this place, but now I will be avoiding it. To the old staff who stayed from before the change I will miss you and good luck.

I can't ever get an appointment. Because every time I call their appointment system is "down"…read more So cancer will have to wait until their system goes back on. Ridiculous.

If I could give this place 0 stars I would. I had an incident last week and was told upper…read moremanagement would call back and I have not received a phone call yet. The doctors take a long time to see you due to poor time management on their end. I do not recommend this location.

I change my review as far as a maybe if they change what's going on there I've already put a post…read moreon here so I'm not gonna say anymore, but it has the potential to be a good place to go to specially when people don't feel well they want to be treated nicely and quickly in and out I know things happened are late sometimes because of emergencies or other issues I get that but when it comes to phone calls and receptionist issues and that's not acceptable for any of us and it's not acceptable for a patient to treat any employee incorrectly so with all of this crap being said, I hope that the management or manager that runs this place I don't remember her name. I think it's Susan, but who knows but sincerely, Michael I hope that they clean up their act and make it a pleasant experience for all

How do I make that a NEGATIVE STAR!!! If you enjoy sitting…read morein an old office waiting room for many an hour then this is the place for you. The practice hasn't figured out that people need to be treated with respect and be seen in a timely fashion. We waited two different times for excessive wait times. Once for three hours and then again for four hours and that was just to be taken back to the exam room. Once into the exam room it was only 40 to 45 minutes to wait respectively. What really was disturbing was when a patient that came in after us and yes, had waited two hours by then, stated to the receptionist that they were going to leave if they weren't seen right away, were promptly taken back. Hello?! Then 20 minutes later another scenario with another patient who had an appointment coming up that they did not want to miss, they were taken back right then. Ahead of our appointment. We were apologized to, after I raised an issue in the back room, and told we'd be seen first and without hesitation. The next appointment was scheduled for mid day. Luckily we were able to get a referral to another oncologist. Watch for age limitations specifically on treatments with Dr Gill. Be a strong advocate! It's your life and you have the say. Grab it and growl.

Im so excited to post my post opp photos of my upper eye lift and lower facelift/neck tightening…read morethat was performed October 28, 2020 by the amazingly talented Dr. Gupta!!!! I waited to post them only because it really does take time to settle in and for all of the swelling to fully disappear and I wanted to give credit where credit is due. My total experience at Loma Linda University plastic surgery with Dr. Gupta and staff was nothing less than perfect, I mean every single aspect of it from the initial consultation thru today and I say that because Ive had to delay my second procedure due to illness and also because I wanted to lose some weight before my tummy tuck is performed to achieve the best results possible. September will be here before I know it. Im super excited and nervous only because Im a chicken about being put to sleep Ill be honest lol. Id like to mention that my eyes and face were performed under local and mild sedation, yes I was awake very calm and I felt nothing. My recovery was also painless. The worst part for me was having to wear the neck/head strap for 6 weeks but I did it. Im 58 yrs young and have 6 grown children, so its my time to do me!!! Ill be sure to follow up here after my procedure to share my results. Thanks again to everyone at Dr. Guptas office.

I had been considering a tummy tuck for about a year. I narrowed down my search and ended up going…read morewith Dr. Hahns Kim. The entire experience has exceeded my expectations. My consultation was extremely thorough and Dr. Kim was completely engaged and generous with his time. After surgery, Dr. Kim was, and continues to be invested in my recovery and available to answer all of my questions. My recovery has been pain free, uneventful and way faster than I anticipated! Georgia, the nurse, is phenomenal. Her knowledge, experience and bedside manner is exactly what everyone needs the day of surgery! She did my Botox at my follow up appointment - and no surprise she excelled here also. I could not be happier with choosing Dr. Kim. He is located 90 minutes away from me, so I had a little hesitation, but it was WELL WORTH the extra drive. I can't wait to go back for phase 2 of my mommy makeover!

I've never named names in reviews and I won't start now although I loved my caregivers. Suffice it…read moreto say my treatment was awesome. Knowledgeable, professional caring staff with a personable touch. All disciplines. Top notch facility.

My wife was diagnosed with lymphoma in July and we were referred here to see Dr. Reese. From the…read morebeginning, my wife felt cared for by the doctor and his staff. Since this was during the covid pandemic, I was allowed to go in only for the initial consultation and for her first infusion. They have a great covid protocol in place, so we never felt nervous about her visits. During the initial consult, Dr. Reese spent a long time with us, explaining in detail about the cancer and about what to expect during the treatments. He drew pictures and wrote key words on some sheets of paper we were able to take home and study. We felt he really cared about her outcome. They have a web portal for communication that allowed us to submit questions and usually had Dr. Reese or a staff member get back to us that same day. They were also great at working through insurance issues with us. We never felt overlooked or ignored, and my wife said all of the front office staff and nurses were kind and helpful. Unlike restaurant reviews where you end it by saying "I can't wait to come back!", well, I'll say we do feel comfortable continuing to see Dr. Reese for follow-ups, and should a similar need arise in the future, UCLA Health And Dr. Reese will likely be the first place we ask for!

My appointment was with Dr. Jasmine Correa OB/GYN. She was great! Very kind, caring, knowledgeable…read moreand patient. She took time to answer all my concerns and made me feel very comfortable. Shes awesome!

Well after reading the reviews it makes sense. I was looking for a new Dr and wanted a female. I…read morehappened to find this place online and thought great. Well I sent in a request for an appointment and never heard from them. Probably a blessing

So far the experience has been fairly decent. The office is very clean, spacious and organized. I…read moresaw people who come for an appointment, are quick to be seen instead of waiting 30-45 minutes or more. The PAC made a mistake of not writing orders that I could reschedule an appointment sooner than my follow-up of 3 months, therefore when I requested one at the front they denied it, twice. Couple weeks later, I ended up calling 911 due to shortness of breath, weakness, persistent daily fatigue, and needing about half gallon of blood drawn from my body every 4-6 months to lower my UNSAFE high red blood cell count -Hematocrit, Red Blood Cell, Hemoglobin. To prevent blood clots, heart attack, stroke, or long term blood cancer (Leukemia), etc... Fortunately, my insurance only bills about $4000 for the ER. If it was $800K USD, Medicare could go broke by 2030, then no more Medicare for anyone. =)

I have never left a review for a person. We all have good and bad days. However, my interactions…read morewith this man need be shared. I'm 78 and have dealt with a lot of Drs over my years, but I have NEVER faced a bully before. This man truly has a god complex. He has recently started practicing in San Luis, but in researching him, I see that he has practiced in many locations over the years . Average rating 2. I met with him twice. He was rude and dismissive and actually started yelling at me "it's not my job" when I asked if he had any suggestions on what to do next. Under no circumstances should your physician yell at you. In conclusion, if you have a choice, choose another DR.

The office was clean and organized. Many staff at the front desk worked at the same time…read more I saw many people show up at their appointments and were seen relatively quickly, usually within 10-15 minutes. Other places you might be waiting for 45+ minutes or falling asleep before they have to slap you on the face to wake you up. The PAC was compassionate and attentive towards my needs that I needed to donate plasma for my income. Obviously, it helps that after donating plasma for over 2+ years, it could help save one person's life.

I've been biting my tongue about my experience with the office staff for quite some time just…read morebecause the doctor I was seeing was somewhat helpful with my diagnosis. However, today was my absolute last straw. A large number of the office staff here are unknowledgeable, unprofessional and immature. 1. I've called on several occasions asking questions, and the person on the phone constantly puts me on hold to ask someone else, then returns back to the phone with some regurgitated answer. I've also received answers/responses over the phone from one staff member, and then receive a totally different answer/response in person at the office. 2. At one point, I called and asked about submitting a continuity of care form, and the girl had me slowly enunciate "continuity" over the phone and spell it out for her so she could ask someone else about it (what it is, what to do with it, etc). From that interaction alone, I felt less than confident with the office staff handling my questions, forms, file, etc. 3. I received call that my continuity of care form (that was filled out, signed and submitted by this office and approved with an authorization code by insurance almost 2 months ago) was not being recognized and that my final appointment (mind you I'm in the middle of treatment and do not have another doctor to take over my treatment yet) cannot be fulfilled. I asked the staff member about the continuity of care form, and she said "We're not submitting those for anybody." Completely dumbfounded, I explained that my form was already submitted from the office and I have approval for this last visit before I see a new doctor (because I'm in the middle of blood tests, ultrasounds, and prescriptions). I received zero empathy from the staff members regarding my concerns of why the form is suddenly not being recognized. She was wholly unprofessional with her responses. My overall experience was subpar here, at best. Staff can truly make or break your experience, and in this case, completely broke all of my interactions with this office. The only positive comment I can confidently leave about this office is that the chairs in the waiting room are comfortable.

Dr solaimani is kind and seems genuinely concerned and interested in helping you however , his…read moreoffice staff , computer system and portal are incompetent. There is no follow through . No one takes responsibility for the total care of the patient here . The office staff controlled solve, the portal doesn't contain results or provide easy assess to enter information regarding history ,medications etc At My first visit ,Dr Solaimani ordered labs and other tests unbeknownst to me. The office staff scheduled an appointment for me to follow up with the doctor two months after the first appointment for which I had to pay a $70 co-pay and my insurance was billed several hundred dollars. When I got there, they told me I hadn't done the labs the Dr had ordered. I inquired as to why I wasn't notified of the labs at the first visit , there answer was " well we must've had a student who put you in the room and she didn't enter your specific lab you use into the computer " . When I ask about why there was no follow-through on this why no one called me to inquire about why I hadn't had the labs before my appointment, they said oh we don't do that. We don't have any way to know about that. They kept referring to possibly a student that made mistakes the last time I was there. No one wanted to take accountability and they couldn't explain the process of how these things are normally done. It sounds like computers run this office, not thinking responsible people. The nurse practitioner I saw (when I had scheduled an appointment with the Dr) spent only 6 minutes with me informing me "all the results of my previous colonoscopy was normal) something the Dr told me after the procedure. Then ushered me out to schedule another appointment in two months after I complete the labs they had "previously ordered. When I ask about why I didn't see the doctor at this visit, as previously scheduled I was told "oh you have to tell us when you come in so we can put you in the right room to see the Dr." "We don't know who your appointment is with!" This office needs an overhaul from the top down! I feel they just want to schedule expensive procedures such as colonoscopies and EGD's , bill your insurance then dismiss you after they have completed these .I will not return!

It is not a patient centered care office. They are hard to reach by phone. Most of the time one of…read moregals answers the phone with a generic greeting and mumbles as she puts you on hold without letting you get a word in. Then youre on hold for about 5-10 minutes...

Very nice Dr Accurate info on my wife health. Dr Sushmita Sakruti very kind and gave accurate Heath…read moreinfo , Highly recommended to all our community, Jessica front Receptionest controls the appointment and help all patients, Michael was very helpful organizing all my wife Past History and helpful for Quest Blood report , Thank you so much for all your help. Very clean place. God Bless you all

Terrible front desk experience. When this clinic moved to…read morea new location, they never informed patients. I went to my usual appointment only to find the office completely gone. I tried calling, but no one answered. I ended up asking a nearby pharmacy, and they were the ones who told me where the clinic had moved. When I finally arrived at the new office, they told me I was "late." I explained the situation, but the staff barely reacted, as if they didn't care at all. Then they told me that my doctor wasn't even in the office that day -- even though I had an appointment scheduled. No one notified me about the move, no one notified me about the doctor's schedule change, and no one answered the phone. A medical office should inform patients about important changes like relocation and doctor availability. This level of mismanagement is unacceptable.