I had a great experience working with my State Farm agent, Mary Ann from Yan Tung State Farm. I…read morecalled to find out the total cost of my upcoming policy renewals. Mary Ann was polite, professional, and courteous, and found the information I needed very quickly. I've been using Yan Tung State Farm for several years now, and they are always very responsive, and their prices are the lowest I was able to find.

I have been working with Mary Ann of Yan's team for the past few years and she has been wonderful…read more Always quick to respond to my insurance questions and helped me move all my policies from another provider...saving me thousands of dollars with better coverage. Thanks for the great service.

I am a decades-old State Farm Insurance client and a very long-time client at Kirk Ingels State…read moreFarm Insurance office. There is a delightful gal by the abbreviated name of "V". Truly, "V" is one of the very top agents at this particular State Farm Insurance I've ever spoken to who helped me tremendously and was extraordinarily patient and kind--especially throughout this hour-long conversation yesterday (15 April 2025). I had so many insurance questions and tons of potential future scenarios that I threw at her. She is a lovely and pure professional. "V" deserves a bonus and many many compliments about her representation of State Farm and, one day, a big-time promotion--excellent excellent employeel. I like her very much! Linda R

I just bought a car and traded in my old one (insured by Kirk's office). Unlike some other…read morebusinesses, Vianey Cornejo of Kirk's office took really good, personal care - leaving me to feel comfortable that my new car was insured. Thank you Vianey, thank you Kirk, and thank you State Farm. Jack W (Austin)

I worked with Shaylee @ the Ted Heaton office & she was fantastic. She got my quote for my small…read morebusiness put together within a few hours. She was very responsive to emails & quick to return calls. She was very helpful thru every step of the process. I am very pleased :)

The office staff here are very responsive and personable. Stacy recently helped us so much as we…read moretransitioned to adding a 3rd driver in our household, evaluating our policy options and considerations, selling our car and purchasing a car in the immediate future. Thank you so much for your quick response and willingness to help and answer all our questions!

Bel and the team at Heaton Bennett did an awesome job finding coverage for my niche business. I was…read morein a rush to bind a new policy and needed the usual rush on a COI as well. Bel was super helpful and the COI support staff were proactive and helpful a well. It's been a while since I've received a "concierge" level of service and it's great to know Heaton Bennett is willing/able to be that kind of partner. Highly recommend this team.

I called Progressive for an area agent, because one of the three policies that I was looking to…read moremove over from State Farm required an agent. Ray, and unusual man, picked up the phone. I told him exactly what I was looking for, and in all honesty, he acted like a total scam artist with regards to fees that they charge outside of the actual insurance cost I wanted a quote on from Progressive. He was very rude, and again, oddly dishonest. You should run from these kind of people.

Amazing service all round from Derek and his crew! From car insurance to life insurance to renters…read moreinsurance Derek's got me and family covered!

Gold star here for customer service. It's refreshing to work with a professional who takes…read moreownership of an issue, then follows up until best possible resolution is attained. State Farm has been our P&C insurer for over 40 years, spanning five agents. We've had the good fortune to have only two significant claims & a few lesser ones. State Farm has always delivered, fairly and appropriately. Great agent, great insurer. Great combination!

I didn't work with Steve, I was helped by Angela. We were able to take care of everything over the…read morephone and email. That was mass convenient. She was even able to deal with moving me off my previous auto insurance onto my new coverage. She didn't try to push me to buy anything I didn't want and took time to explain everything to me, even when I had to ask her about some things multiple times. The price I got here was much lower than prices I was quoted at online places like Progressive and Esurance. A good choice!

I have all of my insurance with Steve and have been with this agency for 10+ years. It's nice to…read morehave someone answer your call or email immediately when you need them and have questions. Great service and they just saved my brother 50% from his Allstate premiums; Literally 50%.

A year or so ago I was shopping for insurance and came across Blake Miller insurance agency in…read moreAustin. I had an invite to call later to discuss my insurance needs with him he spent a lot of time with me on the phone discuss my options and gave me recommendations as to what insurance I should carry. Well, Blakes proposal was a few dollars more than the cheapest proposal I had received. I decided to go with him for my insurance needs. The main reason was that he was local and that he took time to work with me to find the best insurance for me possible. He committed to always be there in case I Had any questions or concerns. His office always answers the phone and answers my questions or requests. Even though he was a little higher than the other quotes I received I am a very happy client and certainly glad I decided to go with Blake. I recently received a $125 discount on my renewal quote for safe driving and low mileage.

So, about a year ago, there was a fire in the apartment above mine. While the fire didn't actually…read moremake its way into our unit, a whole lot of nasty water and smoke did. I'm so, so glad that we were insured through State Farm. The folks in this office and those working the 1-800 number were wonderful to work with, and made an incredibly frustrating and stressful time in our lives as easy as they could. Absolutely everything was covered. There was the obvious stuff, like replacing things that were destroyed, our hotel bill, and the reallllly expensive bill to have every.single.thing we own cleaned. And then there things we didn't even realize they would cover, like all our gas and meals until we could find a new apartment. A sidenote: Renters, please make sure you always have renters insurance, even if your community doesn't require it! It's really cheap, and we would have been super screwed without it.

great service and very efficient! I totally recommend State Farm Insurance Agency. They walk you…read morethrough the process and make it effortless.

Josh was an excellent specialist and helped me get the best rate on the market. He was…read moreknowledgeable, kind, and compassionate about getting me into the right policy. Josh went above and beyond to make the process efficient and easy as could be. I'd rate more stars if I could.