I have been in Arizona for 20 years and work with Sam Winter & Melissa for almost all of that time. They have been the best of the best. Great customer service, always a quick response to any questions or needs I have. I would highly recommend this State Farm office to anyone looking for a great insurance company that care as much about you, as the policy that you purchase. How refreshing to have such high quality customer service from such a large company. Sam & Melissa you guys are great! Thank you for everything! Jeff read more

I also appreciated Heather's commitment to ensuring I received the best possible rates without compromising on coverage quality. She diligently searched for discounts and explored all available options to find the most cost-effective insurance plans. Her dedication to saving me money while maintaining comprehensive coverage exemplifies her commitment to her clients' best interests. read more

Competitive price. Bundle and get a better discount. No need to deal with call center. Great personal customer service from Amy.

I have always had great service with this agency, and State Farm in general. I reached out to Amy with a form request and had it in moments. Top Notch. read more

Sam Winter was extremely helpful in explaining all the details of what State Farm can offer. He was also quick to give us options so we can get a better price than Amica. He was professional and friendly. Heather was prompt with addressing our other concerns and finalizing the issuance of a new insurance. Overall, the team was efficient and easy to work with. We are hoping that this kind of service continues after this initial sign-up. read more

Heather was polite, flexible with scheduling and easy to work with. She answered all my questions at sign up. I paid for 6 months in full. After receiving my renewal email, I noticed a slight increase. I reached out to inquire about why and have yet to receive a response (it's been 4 days, whereas she usually responded within hours). I've never had to file a claim so can't speak on that aspect. I won't renew with them based on the lack of response/explanation. read more

Quickly resolved my insurance needs, I'm very greatfull toSam and his staff and highly recommend them!

The facade of "personable" service is quickly washed away when the State Farm Insurance good hands claim shell game begins. Both the agency and the company exhibit the typical lack of communication between the disparate parties in their fractioned industry branches that are designed to be obstreperous and not helpful in to order to take premiums and not effectively handle or pay legitimate claims. Distressing to say the least. read more

I have relied on Sam for all my insurance needs for years. Special thanks to one of his super star agents Katrina Bannon, she is very professional, patient and timely with her work. read more

Your company continues to send me harassing mail every 2 weeks about purchasing your nonsense insurance. I have sent 3 request to the local office about being removed from your mailing list and was guaranteed I would receive no more mail. But yet it still comes. I have now reported you to the federal government for harassment. I am now going to collect every piece of mail I get and send it to you postage paid so you can see the amount of money you are wasting on this ridiculous amount of mail coming to me and to people that lived in this house years before I purchased it. No wonder your insurance cost so much compared to others and has poor customer service. I wouldn't give a penny for anything you offer. If there was a negative rating you would get that. read more

Mr. Winter called today to express concern over my yelp review, I have to admit that called was nice to receive, it does show he's concerned, my review was made in anger but mostly we did not contact him to try and resolved our problem, we are out quite a bit of money and we were scammed by Dry Star and the agent that was sent to us shows up without a report from Dry Star (he was set on denying our claim from the get go so that he'd get a star...Yes, I'm still alittle bitter however I updated my review read more

I got insurance with Sam about a year ago and the process was absolutely seamless. The staff at sams office were welcoming and extremely helpful about answering my questions and making sure I had the proper coverage to protect me. A few months ago I was in a really bad accident and my car was totaled, Sam was sure to check on me and make sure the claim was moving forward. When I was in the process of buying a new car I also needed to check what my rates would be and Melissa in the office was kind enough to check for every car I looked at and got back to me within 10 minutes of what my premiums would be. Sam and his staff have been so welcoming and made buying a new car so easy by getting back to me so quickly. Being an adult on your own can be scary especially with insurance but Sam made sure I knew exactly what I was covered for and explained all of my options. Thank you all so much!! read more

Sam Winter - State Farm Insurance Agent - The poor totaled car that state farm claims took care of. - Auto Insurance Near Me - Phoenix, Arizona

I had State Farm Ins for over 30 years. When I moved to Arizona I continued to have State Farm Ins with Sam Winter in Ahwatukee AZ. After 40 years of safe driving I was hit by an uninsured motorist, who was 100% at fault (my car was stopped). Sam Winter never once initiated a phone call to me, never explained how a claim works, even though I asked him to and he said that would be a good idea, never once called to see how I was doing. Equally impossible to work with are the staff who handle your claim. I had over $35,000 in doctor bills. State Farm would not give me money to pay the bills, claiming that they only write one check. Eventually the hospital put a lien against me. When pressed State Farm made a partial payment, after telling me that they never do that! I dropped State Farm. Does this sound like a good neighbor to you? Took over 2 years to settle. read more

I have been going to Sam since I got my license and I couldn't be happier. My husband and I have auto, home and life insurance through State Farm and I am very pleased with the way I've been treated and what I pay. They are very quick to respond to any of my calls and each person in there is always friendly and accommodating when I go in. I hope to be with them for many more years. read more

Sam is an excellent agent. I just moved to Arizona and he has been nothing but a huge help, he even took time to talk about things unrelated to insurance just to get to know me better as a person which shows his personal interest in his clients. He streamlined everything so that switching to Arizona insurance was quick, easy and painless. I'm happy I found him! read more

Sam Winter State Farm Insurance is the BEST! I have moved to AZ and contacted this agency for my homeowners, liability insurance and auto insurance for 3 cars. Melissa Renda provided Outstanding service and has been prompt and responsive. I would highly recommend them. read more

10/10 for Sam Winter and his staff. I've a customer of Sam's for over 20 years and I have to say they have always been there to help me. The proof is in the pudding when you have to use your insurance. I've had my home flooded, my daughter's car totalled--both Sam and Melissa were with me every step of the way. Excellence in service and dedication to their customers. I would not go with any other agent other than Sam Winter. read more

I have had Sam as an agent for a long time and have had the best service. He is always there for me and my family and always knows exactly who you are and takes an interest in our personal lives. I strongly recommend Sam and know that you will be happy with his service. read more

Been a customer of Sam Winter for over twenty years, had a few claims with cars and my house. Sam is always very professional and I truley enjoy working with the ladies in the front office. He handles my cars, home and life insurance. You couldn't pick a better agent for your insurance. read more

So helpful, couldn't believe how fast I was in and out of there. So helpful wouldn't want to be insured with anyone else.