We had a late night car issue and these guys saved us. They showed up quick and did a great job…read more Thanks again.

These people had my car for four weeks, after water damage to my engine. They claimed they fixed…read morethe problem, including replacing two sensors. They called me and told me that the car was repaired and working fine. After I paid for the repairs, including $300 over my deductible, the insurance paid the balance, they told me to go get my car which was parked on the street. No technician brought the car to me, they had me walk to get my car, and the reason was when I started the car, every warming light came on. They told me it was unfortunate that the car is not working now but it was working when they called me this morning! They knew my car was not working but they had me pay first and then go retrieve my car myself so that I could find out that it was "no longer working." Ladies make sure you do not pay before they drive your car to you! I will revise this complaint, if and when they fix my car!

I must say, this team knows how to put the customer first…read more I should begin by saying that we love Hyundai vehicles. Our last 4 have been Hyundais (2 Sonata and 2 Santa Fe). I say this to explain that we love the company. Now let me explain why we love this dealer. First, and foremost, their service department is the best we have ever dealt with. They actively work to build a rapport and relationship with each owner, and do what they can to make the experience satisfactory. Even if you don't buy a vehicle from them, take it to them to be serviced! Now, their sales team. As I said, we've had 4 Hyundais, but only the last two have been purchased from them. Our first was not purchased due to a less than satisfactory experience with a salesperson that was not customer-centric. The second was because they did not have the specific used vehicle we wanted. Our last two vehicles, however, have been the most painless purchases we have ever made. Not only did they offer several options as far as vehicles, but the negotiation process with both vehicles was without all of the "let me check for one more discount" back-and-forth that happens at some dealers. You can quickly get them to the "This is the payment amount we want per month" and they will do everything in their power to get it there. As long as Hyundai keeps making vehicles that we are happy with, we will continue to use Extreme.

Another update: 5/18/2026 3/16/2026 dropped car to local…read moredealership in Quincy, IL. I have not seen the car since. They have now replaced 2 transmissions, the engine, the axle, spark plugs, and now 2 catalytic converters. Still no help from the dealership. Talked to the GM on 4/22/2026. First thing he made clear was he was not going to help until I removed my social media post. I informed him when I made that post, it was removed within 24 hours so then he was willing to speak with myself and my husband. He ended the conversation with a promised return phone call. He has yet to call us back. I have reached out since via phone and email. All I want is for someone to listen to me and help me. I have been nice. I have been respectful. I have not found one helpful person within this company. I do not know what else to do at this point.

Had a great Experience buying a vehicle the other day. Brought my older parent's to purchase a…read morevehicle and they made the whole experience very straightforward and easy. Very much appreciated that! Thanks so much, Wes H.

Vehicle advertised online they don't have. This should be illegal. Big waste of my time and very…read moredisrespectful to your customers

I've had Rick working on my vehicles for more than 20 years and I'm proud to refer him to my…read morefriends. I cannot think of one time that I have been disappointed in the service or repair work provided. The one time I thought he was wrong he took the time to explain his diagnosis and I have to confess, it appears that he was spot on. I will continue, without a doubt, to take my vehicles to R & R Automotive Repair.

only doing 2 starts cause they're harder to remove, these ppl really deserve NO STARS. i went…read morethere to get my coolant tank fixed on a buick encore (brand new car btw, got it about a month in advance), they had my car for a little over a month and a half, i called multiple times and every time i called the lady who answered had told me "they're working on it now, it should be done by the end of the week" i was told this for 3 weeks straight. so, i went up there to check, AND THEY HADNT EVEN STARTED WORKING ON IT! the guy i spoke with, Rick, was a complete a-hole!! i went with my brother and i feel if he was not there, rick would've been way more disrespectful. i called one more time, about a week after i went up to check on it, and they said they found more problems with my car and it would take longer to fix. i didn't buy it. looking back, i should have asked what they found cause that was probably a lie too. anyways, when my car was FINALLY done 3 weeks later, i was driving back home, and my check engine light popped on, THE SAME DAY I GOT IT BACK!! They also messed with my auto-start, my brakes, and something else, cause for some reason it keeps cutting off. as i said earlier, i got my car abt a month before it was in their shop, it was running perfect, brakes were awesome, auto-start worked every time, and my car stayed on the whole time! honestly, i would NOT recommend anyone to go here. they will rip you off, play in your face for MONTHS, lie to you, and make your car worse than it was before. btw, i was charged $3,500 just for them to do absolutely NOTHING.

Based on a recommendation from my State Farm agent, I scheduled a repair for an older mustang. I…read morewas told it would take several months to obtain the parts. After waiting patiently for three months, without the use of my vehicle, I received call from Mike's Collision indicating the the vehicle can't be fixed. After many hours spent on the phone with State Farm, I was able to go to Kurt's Auto Body for the repairs. They did an excellent job and had my vehicle back on the road within two weeks. Extremely unprofessional to lie to a customer. I wouldn't trust this group!!!

Mike's collision center was the closest Tesla certified repair center near me. And they happened to…read morealready have a business relationship with State Farm. Darrell kept me updated as the vehicle went through the repair process. Vehicle was completed on time, no issues. Car looked great. Would recommend.

Last night, I had a blowout on Interstate 55 near exit 37 on my utility trailer, and unfortunately,…read moreI didn't have a spare with me. I first googled "tow truck near me" and ended up connected to what appeared to be a call center--they quoted me $850, which was more than the value of the trailer! I searched again and found Pro‑Tire, and I'm so glad I did. They came out quickly, brought a new tire, and had me back on the road in no time. The total cost for roadside service and a new tire was only $200. Exceptional service, fast response, and very reasonable pricing. Highly recommend Pro‑Tire for anyone in need of honest and reliable roadside help!

Great service, reasonable price. Steve takes interest in customer service and very knowledgeable…read moreabout mechanical issues.

My BMW broke down with a transmission oil leak and a no-start issue while far from home. Having…read morelived here in the past, Mid-State immediately came to mind. I was pleasantly surprised when the told me they could repair the no-start situation too. They managed to fix this ongoing situation once and for all......so very happy about the quality and fast turn around on repairs! Will definitely recommend to my friends

I'm new to the area and had no idea where to begin my search for some work on our Jeep. I stumbled…read moreinto this place knowing that Midwesterners are both friendly and trustworthy. I hoped for the best and was not disappointed. Brian and his team are absolutely fantastic!! They went above and beyond to ensure we felt like family, the work was done quickly, and ensured the costs were minimized. I could go on and on. They definitely have my business for our vehicles going forward.

Great selection of new and used cars. Our salesman, Matt Chasteen, was very helpful and informative…read morewithout any pushy hard sales. After filling out the paperwork with Matt, we were introduced to the closer, Amy, who handled the final paperwork. Again, without any hard sell, she presented some additional products that we might want to purchase. In all it was a very pleasant experience. I would heartily recommend Sam Levan Ford of Bloomington IL.

I purchased a new Bronco from Sam Leman Ford in Bloomington, IL on May 27, 2026. At the time of…read morepurchase, I was told all of my paperwork would be emailed to me. More than 30 days later, despite two phone calls, leaving messages expecting return calls and two emails requesting the documents, I still have not received them. This level of follow up is unacceptable. Once the sale was complete, customer service seemed to disappear. Providing customers with their purchase paperwork is a basic responsibility, and I shouldn't have to repeatedly chase the dealership to get documents that should have been sent weeks ago. Very disappointing experience to say the least.