I had done some research on options for termite pest control. Green Flash was rated highly, so I…read morerequested an onsite inspection. Eddy Gomez came over and, after the inspection, confirmed that termites were active. I had previously used another company, which concerned me because, for whatever reason, their inspections had missed this activity. I also had another termite company come out and received their pricing. Green Flash was the last company I had inspect the property, and they provided the best option along with a reasonable price for the work. It wasn't cheap, but it was fair and reasonable based on the other bids I received, and there were options. I had read many of the past reviews and can say my dealings with the office managers (Amy & Wendy) went well. In addition, I received emails and text messages as reminders of the scheduled date and instructions required for this appointment. On the scheduled day, my doorbell rang promptly at 7:00 a.m., right at the beginning of the 7:00-9:00 a.m. arrival window. The project manager, Kyler, arrived, and two other gentlemen soon followed to begin the work replacing termite-damaged wood and then fumigating my attic. My neighbor even commented on how Jorge and Dave were just knocking out the work. When my wife came out later to see what had been replaced, she couldn't even tell because of the quality of the work these men provided. Everyone was easy to speak with and answered all of my questions. In addition, there wasn't a piece of wood or a splinter left anywhere around the house after they were finished. By 3:30 p.m., everything was completed, and I was given instructions on what to do if I had any further questions or encountered any additional termite activity. I'm glad I did my research and found Green Flash. I would recommend them to anyone who reads this and is looking for termite inspection and treatment services.

I am giving Green Flash 2 stars based on a severely rushed recent inspection and the poor quality…read moreof their past repair work. Recently, I had them come out because I suspected termites in one of our rafter tails. To their credit, they correctly identified that specific spot as just fungus and didn't try to oversell me on treatments I didn't need. However, their inspection was incredibly brief. They spent only a few minutes scanning the house, didn't check the attic at all, and gave us the all-clear. A couple of days later, I had a second company come out for another look. They spent almost an hour doing a thorough inspection and found a severe termite infestation in a different rafter tail that was almost entirely hollowed out. They spotted the signs right through the paint. Green Flash completely missed this. On top of the missed inspection, the wood rot repairs Green Flash did for us 5 years ago (costing about $1,200) have both failed and need to be redone. They spliced a rafter tail that is now loose, and it turns out they miscut a replacement barge board on the back of the house. To cover up the bad cut, they glued a scrap piece of wood over it, which has since detached and is currently hanging off the board. Bottom line: They failed to do a thorough termite inspection, and their carpentry work doesn't hold up. I highly recommend getting a second opinion on their inspections and hiring a dedicated specialist for any actual wood repairs.

I had rats. I no longer have rats. The team is super friendly and helpful. They went above and…read morebeyond with traps and closing off entry points. They were attentive and the price was worth it. Reasonable for sure. Would use again and would recommend. Shoutout Eduardo and the boys! Not an easy job.

Really easy to set up an inspection, they were very on it with communication, and the inspection…read morewas easy and smooth. For a stressful situation, they made it great. No pushy or slimey sales tactics and honestly just an overall great experience.

It makes me sad to write this review because I had no issues with Homeshield until a few months…read moreago. I have been a customer of Homeshield for years and have had various services - wood rot treatment, monthly pest and rodent service, rodent exclusion treatment. My parents also have Homeshield service their home because of my referral. I want to make it clear that the technicians who service my house continue to be great. My usual technician is Julio and he's always super friendly, on time, and does a great job. My issues in the last few months pertain only to the call center and billing. In April I was charged for my monthly service even though no technician came out to service my house. I called Homeshield to let them know and they indicated I would not be charged for June. When June came, I was still charged for June so I had to call back to ask once again for money back. The call center indicated that I called too late before they processed the payment so the charge would fall off my July billing. At the beginning of July I called Homeshield to schedule my monthly treatment because I was going to be out of town. I informed the call center that I was going to be out of town and that was the reason for me scheduling my monthly service. The call center was able to get my monthly pest service schedule before I left, the call center did not indicate that I had a separate rodent treatment schedule for July 24. I left the country and while on my trip I got a text that my house would be serviced on July 24. I was pretty confused because I thought I had my house serviced and I even told the call center I would be out of town. Due to the 9 hour time difference I had to tell my brother to call Homeshield to cancel the appointment. On July 22, my brother informed me that he canceled my appointment and notified Homeshield that I would call to reschedule. On July 24, I got a text from the technician that he was about 30 minutes from my house to perform the service. I had to respond via text that I had cancelled my appointment and apologize that the call center did not inform him that I had cancelled. I am not too sure what is causing the breakdown in communication but I honestly feel terrible for these technicians not being informed of things. It also doesn't sit right with me that I have to apologize to the technician not for anything I did, but for the breakdown in communication caused directly by the call center. I also am not sure what is happening with the scheduling since before the no show incident in April I had technicians service my house every single month without issue. Update: Bryana from Homeshield called me on August 5 to learn more about the breakdown in billing, communication, and scheduling. She was really friendly, professional, and apologetic. I felt like she was not calling simply for me to fix my review but actually listened and wanted to make sure that as a customer I felt that things were remedied. She thoroughly explained my services and what Homeshield was going to do to help make everything right. She also informed me that she was going to reach out to my dad to make sure his experience as a customer was great. Overall, I am really happy with how Homeshield handled remedying the situation to ensure that I continued to receive better services in regards to billing and scheduling.

Just found out today that I have been continuing to be charged for services that are not rendered…read more We're in the middle of a huge landscape upgrade and didn't need any service for past couple of months. I had mentioned to Darla to skip service because of this, and will resume when ready. But just noticed that I have been continued to be auto charged ($87 each time) good thing I looked as I was getting ripped off. Very surprised of this as I'd mentioned this for multiple months to get ahead of this situation and give HomeShield as much communication as possible. It is crappy feeling to have my money taken like that I called in and spoke with Luca and he was helpful in telling me that I'll get credited back for 2 months, and will have CC on hold so not charged. That made me feel good. He said I'd get confirmation email in a few minutes but it's been nearly 2 hours and no email and my CC still showing no credit/refund. They are happy to auto charge me, but cannot accommodate their current customers with the ability to pause service, causing additional headache for me I'll see if there is anything worth updating if/when it happens. otherwise will go straight to credit card company and dispute charges...I don't have time to keep going back to HomeShield to check if they did their work right Still considering if I will continue with HomeShield once I need service again; but I figure I'll have better choice when that time comes UPDATE: after reading other review of not being able to cancel service, I called right back and spoke with Patricia. I asked to cancel service, but she could not do so and had to transfer me to other department and ask me to hold for "2 minutes". After 2 minutes, she came back on saying no one could talk to me to cancel. Seriously?? I asked if I can get her my verbal authorization to relay my cancel message to someone. No can do, so I have to wait for someone to call me back so I can say "CANCEL" really frustrated now...

Omar is a conscientious employee who is respectful and takes his responsibilities seriously! He…read morealways does a good job.

I've been a customer of simple pest management for several years, but I wanted to take a moment and…read morethank the team for being available and being so professional at helping take care of my home & my business. They have been able to help me with almost every pest problem from insects, fruit flies to rodents. Chris is my favorite tech, and I always appreciate his attention to detail when he's here. He's extremely friendly and personable, but completely professional at the same time.

After using another commercial exterminator for years, their service went up 4x. It was really…read morecostly. I asked my neighbor who they used and they recommended R&D. We decided to try them out and have had them for a year ?? I lost track. Isaiah, our technician, always texts me to let me know when he's coming so we don't let out the dog for a couple of hours or so. He always checks to see if we have any issues that need to be taken care of. If I have any problems, I text him and he asks if I need immediate service or he just makes note so when he makes his call, he knows. I really appreciate his level of service and besides that, he's just a nice guy!! Thanks Isaiah!!

We've been using this pest control service for a few years, and they've been very good. They are…read morenot the cheapest, but our pests are controlled :) - and they come between services if suddenly we get spiders or something. Isaiah is very nice too - he's our regular technician. Thanks, R&D!

Here's a polished Yelp review you can post:…read more I recently discovered I had a rat problem in my backyard and reached out to several pest control companies for estimates. Unfortunately, a couple of them seemed much more interested in upselling me than solving the actual problem. Then I found Countywide Pest Pros, and working with Jeff was a completely different experience. He took the time to assess the situation, recommended an affordable solution that addressed the issue at hand, and never once tried to sell me services I didn't need. I really appreciated his honesty and straightforward approach. Jeff was also incredibly responsive and was able to come out within just a couple of days of my initial call. If you're looking for someone who is knowledgeable, trustworthy, reasonably priced, and focused on helping rather than upselling, I highly recommend Countywide Pest Pros.

We recently moved into our new house by the canyon and was immediately met with a ton of ants in…read moreour primary bedroom. We tried using Terro ourselves for a few days and weren't seeing much improvement. Reached out to Jeff and he was able to drop by immediately the next day to apply treatment. He was extremely knowledgeable and let us know where the ants were coming from, how he plans to treat it and also identified specific preventative measures like replacing some ant attracting plants. The very next day we didn't see a single ant in the house!

Fast, professional, and fine price for fumigating. No problem getting on the schedule and teardown/…read moresetup was quick.

I had 50 termite looking bugs at my house and needed a termite inspection. He took a look at my…read morevideo and gave me a detailed response as to what they really were and how to tend to it. He could've came over and said they were termites and gotten some easy money but instead he gave me a 10 minute run down of how to tend the situation and that there is no termite threat. He gave me loads of information and charged me nothing for it. I didn't spend a dollar but next time I have termite issues I will definitely call this guy up. Super helpful super cool dude too. Least I could do is leave a dope yelp review.

Eddy with Carmel Valley Pest Control was so thorough, helpful, and professional when he treated the…read moretermites in my home. He explained the process and also why the termites are such a problem in homes along the coast. He was also very kind and friendly. I will request Eddy to perform future pest control treatments in my home.

Today we had a termite treatment from Carmel Valley . Eddie Vasquez was the technician! He was a…read morecomplete professional. He was prompt. He was thorough and he was neat and even wore booties in my house. He had a personality as well job well done I would refer them to anyone. if there was a place for a six star, I would give it outstanding job!!!!

I have been a client of Joshua's Pest Control for many years, and employees like Leo are exactly…read morewhat make this company great. Leo did an outstanding job. From the moment he arrived, he was professional, courteous, and very well-mannered. He took the time to thoroughly inspect the property, explain what he was doing, and answer my questions clearly. I really appreciated how careful and detail-oriented he was throughout the service. He did not rush the job, and he made sure everything was handled properly. Leo was respectful, personable, and a true gentleman. It is always refreshing to work with someone who takes pride in their work and represents the company so well. I highly recommend Leo and Joshua's Pest Control to anyone looking for reliable, professional pest control service.

Gave no clear eta or time frame for appointment. Just said at some point on Wednesday. Took time…read moreoff work, got an eta call saying they were on the way and will be there in 30. 2 hours go by and they still didn't arrive. Another hour passes with no word. We called and the rep said theres a new note on our account that we have a locked front gate (it was communicated at the original booking call and during the notice call). Tech left without any attempt to call the 3 numbers on the account. So we would have been waiting even longer with our hands in our pants not knowing when to expect them. Called and complained and best they can do is send someone tomorrow, so we will miss another day of work and still aren't clear on when they feel like showing up! Ps your customer service rep never branded the call.

After researching several pest control companies, I chose Achieve Pest Management because of their…read moreexcellent ratings and reviews, and I'm glad I did. Lance came out to inspect my rental property for possible signs of biting insects and was extremely thorough, far exceeding my expectations. He was friendly, knowledgeable, and honest, and took the time to provide helpful advice on preventing and mitigating potential pest issues. I especially appreciated the lack of pressure or upselling. I highly recommend Achieve Pest Management if you're looking for a thorough, trustworthy, and friendly pest control company.

Lance was great at helping with our rat issue. Very quick response. He took time to inspect the…read morehouse to ensure this won't happen again.