I was called dishonest by the office manager. She assumed that I was infectious with COVID. Mumbled…read moreabout having to have 2 negative tests and not even ASKING if I had negative tests. I didn't insult the repairman and demand he show ME his negative test results! What has happened to human decency?

I have been doing business with Image auto and repair... I love their service and all the Subaru…read morevehicles that I bought from them. Image auto are the masters of Subaru...I will recommend Edie the owner for any auto repairs on your Subaru.

I'm bought my 2007 Subaru Legacy in January 2022. I have never had a better used car. They did the…read moreregistry and got the plates for me. You can get your car insurance right there. It's like one stop shopping for a car. I haven't done anything to the car except for the regular maintenance. I highly recommend buying a used car from Rick Ruberti.

Rick was fantastic. He helped me find the car I wanted, arranged financing with a reputable local…read morecredit union and went above and beyond to get me the vehicle in a timely manner. He was a joy to work with and everyone there was extremely friendly and accommodating.

SCAM SCAM SCAM Do not I repeat, do not purchase a vehicle from these people they are a scam company…read moreI purchased a Infiniti from them and the entire underneath is rusted. They sent me to a mechanic to have the car fixed who put wrong parts on my car. I can't even have, my car wheel alignment done because they put regular Bolts on the car instead of Adjust bolts they swapped out my brand new tires and put tires on that are completely bald my car fishtails and swerves all over the place the girl that sells you the car Nicole is very rude disrespectful she will lie to you. She is a con artist. Do not purchase a vehicle from here. I paid almost $9000 for this vehicle and infinity gave me a bill for $26,000 worth of work that needs to be done, this place will not help you they'll take your money and then curse you out and treat you like shit they only like taking cash because they are scamming people. I do not recommend anybody to buy a vehicle from them Nicole's father, the girl, who sells you the car. Her father owns the company. He has her do all his dirty work I asked to speak to the owner, and she told me for what my father will curse you out to me. That's very unprofessional. She sent me to a place to have my car done called Kevin's place. They're very disrespectful and unprofessional. The man called me, every name under the book all because I was asking about my vehicle. I asked what work was done to it because my car fishtails and swerves all over the place ever since I had the vehicle done the tires on the car were swapped out I had brand new tires on my car when I brought it to the mechanic place they swapped it out for bald tires that have no threatening on them that my cars spun out on the highway. I called Web neck and they don't want to help me the girl on the Nicole cursed me out this place steals your money and sells you a card that you're going to need to repair. They're not safe. Their vehicles are not safe. If I could give no stars, I would but unfortunately I can't submit this without a star they don't deserve any stars. Their business needs to be shut down go to their car dealership. They only have one or two cars on The car lot they buy Cars from the auction and sell them to people not knowing what is wrong with them. I would not trust this place

These guys went above and beyond for me when it came time to buy a car. I stopped in to look at an…read more05 Toyota highland and feel in love with it. Jon and Nicole both were very pleasant to talk to and did not pressure me in anyways. Its the first time i have gone into a dealership and not been asked to fill out a credit app before test driving and even after. I ask questions on the car and Jon answered everything. He worked hard to get me approved and not only got it but also got it right on budget!!! Their mechanic was also very friendly and fast about fixing anything that was wrong with my car. (not that there was much wrong at all) Car passed inspection without a problem and drives like new!!! Not only would i recommend these guys to anyone but i will continue to buy from them. Thank you so much Jon and Nicole for all your hard work and help!!!

Great service I haven't seen in a long time. Being in the automotive business over 30 years, I have…read moreseen the decline in customer care and attention throughout the industry as time moves forward. I was pleased to get an attentive counter person on the phone that asked all the right questions and had my order processed quickly. The used bumper for my 1996 Dodge Dakota arrived in great condition and to my delight it was removed with care which makes my job easier installing a part that wasn't torched off the donor vehicle. Kudos to a company that still operates with values I haven't seen in decades.

Great customer service, good communication, and fair prices!! I'll definitely be back!!read more

Justin and Jason are excellent and have been keeping my car on the road…read more There is no pressure to do anything that I don't or have to delay doing. Upfront pricing, honest to goodness quality of work that last. Inspections are always smooth sailing. One rejection many years ago over bad tires, no sales pitch on buying tires directly from them, in fact did not even know they sold them. Gentlemen, thank you sooo much all the great work you have been doing. It has made my life much less stressful. BS

I recently went to Kemps for an inspection sticker. The gentleman who assisted me was rude upon…read morearrival. I should have followed my instinct and left. Not only was he rude but unaware of mass laws. A clear license cover is ONLY illegal in Mass if it hinders viewing the license plate. He charged me an additional $10 to remove the plate cover and also mentioned he may not have the proper tool to remove it. he is a mechanic. You would think you would have the necessary tools. This man was so rude and I feel he took advantage of me. I also called the Registry and was told I was correct that if you can't read it it is illegal. i will never return to this station as they are unprofessional!

Worst towing ever! They will come repo your car any place including the place your living at…read more(writing review for friend) they seem NOT know mass state law! Mass state law is you can not repossessed car at place of living that either owned or rent you do not need have pitchular park space for them tow car regards! Thanks for pay off my car due illegally repossessed finance company has no choice but wipe out my loan! Don't mess with lawyer/attorney someone knows one! Knows a lot about law! LEARN THE LAW REPO MAN EVEN REFUSED LEAVE AT FIRST WITH POLICE TELL HIM! HAD BE THREATEN BY POLICE! NEVER OUNCE DID ALLOWED THIS GUY GO ON MY PROPERTY YES MY FRIEND HAVE A GATED PLACE GATE WAS BROKEN SO TOOK UPON HIMSELF DROVE DOWN GET CAR!

I goto Ferreira's for all of my inspection stickers, the girls in the office are wonderful. Even…read morewhen there is a wait, they still get us in and out quick and in a jiffy!

A mechanic you can trust…read more I have been going to Welch Auto for everything from oil changes to major vehicle damage for almost 10 years. Mark is direct, honest, and fairly priced. He won't waste your time or money, and has even referred me elsewhere when the job can be done for a cheaper price. For example, Mark suggested I get my torn exhaust repaired by a local welder rather than pay him to install a new one, which saved me hundreds.

5 star service, what an amazing business. Took in a complicated Land Rover LR2 problem. Not only…read moredid they fix it in less time than they quoted, but they also finished the job under the financial quote as well. You honestly can not ask for a better deal than that. Their new location in beautiful, top notch service just as before, I can not rate them any higher unfortunately, it will not let me, they deserve a ten! Thank you so much!

Used their tow service. Excellent Experience with the staff. Fast service great price for the tow…read more You'll be Satisfied

Wow, never have I seen customer service like this. Went here for the first (and last) time just to…read morehave my car inspected. The guy doing the inspection might have had the worst attitude I've seen. He barked at me not to pull it in, that was about all the communication he had with me, didn't say a word, didn't even look at me once. Ok, maybe he was having a bad day, whatever, I went into the office to pay and there was 3 people sitting there and, again, not one acknowledged me or looked at me, finally one guy just blurted out what I owe, I paid him, he gave me my change, and that was it, not even a thanks or anything. Its too bad cause I just moved to Winchendon last year and was looking for a new mechanic for my vehicles and my girlfriends vehicles, but it sure as hell isn't going to be this place, I can't understand how they have any positive reviews with employees like this.