I had a problem my last shopping trip with the mperk coupons. I left some feedback on the survey I…read moregot about my shopping experience. A few days later I got a phone call from the store manager. He offered to reimburse me for the coupons that hadn't worked. I told him it was fine, but I appreciated his call. He ended up putting some reward points on my mperks account! Fantastic customer service!! Also, the door greeter there is one of the best around. Good customer service is rare these days. It's nice to have a local store where it still exists, thank you!

Jeez...just as bad as Walmart. My fiancé gets her meds at their pharmacy and I thought, ok...lets…read moreget a few things before we leave. Who wants to go to more than one grocery store in one evening right? Well, we eventually did. We didn't have much, around 20 items. Where are the cashiers? Why are the staff so unfriendly and inconsiderate? Its like a game to them. I loaded up my items on the conveyor belt. Cashier did NOT like me putting 2 cans of soup on top of each other. I was trying to save time since she was not moving the belt at all. There were a lot of people behind me. When she said in a negative tone, "We don't stack these like this." I then said, "I wouldn't have to if you had the belt going, there are a lot of people behind me." She gave me a dirty look and started to check out my items really...really slow. I did not give her the satisfaction that it bothered me, although it did. And I think it bothered those behind me as well. Convinced my fiancée to find another pharmacy. I am done with that place.

Amazing local business. Everything from spices, produce, decorations and snacks, to hand cut meats…read morelike arrachera, chicharron, and soups. Slightly slow service at checkout if it's busy but well worth it.

if your heading to Bears camp and need some real Mexican supplies (tortillas, beans and bear) this…read moreis the place to stop. family owned, great service. you can also get some Mexican bread if you are looking for some pastries.

My inlays are in their 80's and this little grocery store is very close to where they live. With us…read morebeing 1,100 miles away, I am thrilled that such a warm, kind store and workers are available to help them find what they need since walking up and down aisles is getting to be alot for them. I cannot say enough about the bakery section - wow!!! - whoever is making those pastries every morning deserves a raise! They are amazing!!! Thank you for all you do and I am so happy you are where you are - you make my heart smile!

Rude and lazy cashier! The girl at the register last night, the one transitioning in to a man. Bags…read moremy groceries and with nobody else in line chose to just stand there watching me load the cart with no offer of help and when I mentioned it to her that it would be nice if she/ he did I was met with sarcasm and rudeness and just stood there saying crappy things to me. I will not be back to this store in bourbonnais. My mother worked for jewel for 50 yrs and I go there as a reminder of her since she's passed a few yrs ago. Such a shame a company that was so good to my mother has employees that are so nasty.

This is my favorite store, of any kind, for 1000 miles. The staff clearly likes one another. The…read morestaff & customers are ALWAYS a treat to encounter. Sometimes I don't get there for weeks, but it is really reliably a pleasant experience!!! Jewel-Osco 446 S Washington Ave Kankakee, IL 60901 United States

Extensive selection for all your grocery needs…read more While traveling, I know I will pay a fair price and find what I need for snacks. This location was easy to find, centrally located, with plenty of entrances and exits in the parking lot, and a large open parking lot with a gas station off to the side.

Small Kroger than most I have seen. Not many Kroger's around the Chicagoland area. Very clean…read moreinside. We came down just to get a yummy sheet cake, which was nicely done and made a great Happy Birthday lettering on it.

I have no idea how they can call this a Farmer's Market. There were only two farm vendors. Quite…read morea number of food trucks, homemade products, and baked goods. I went to get some fresh produce, left disappointed.

A lot of fun, good music and nice atmosphere. Was visiting the are and it was nice to walk aroundread more

Ive been shopping here four years now. Theyve made some big changings inside. Its slower in the…read moremornings so you can get in and out fairly quickly... Afternoon and evenings are the busier times. The lines can back up a bit. The workers have always been helpful and kind.....

A Roach came out of a cereal box I purchased. I will not buy no more Boxed stuff from there again.read more

Rude cashier! The girl who is transitioning to a man. Stood there while I put my bags in cart with…read moreno offer to help and when I asked if she/ he is gonna help me it came back with very rude comments! I won't use this store anymore. It seems you have an employee who doesn't like your customers and pushing them to shop elsewhere. Going by the many comments about this store I can see on here.

store conditions poor would get a new bakery dept manager…read moredept is never ready on sunday morning by 8 a.m.. produce dept. always looks great. Keep it up. rest of the store was average conditions until I got to the frozen food aisles and there is a flood of water on the floor with no attention being paid. Once again no bagger and happily begged my own groceries.(8 a.m..) if you want me to go down the street to Krogers or Aldis if conditions are any better I won't be back. still never seen a store manaager on the sales floor in 6 months that I have been shopping here? Does anyone at Jewel Corporate care about this store or is everyone just counting their money? Disappointed

Ordered a customize cake for my kids 5th birthday. Placed the order online and picked it up on the…read moredelivered date. It was exactly what I wanted and it even tasted goodness!

This store isn't old by any means. I helped do the construction for it in 2008. But it almost…read moreappears to be much older and not taken care of. But my main "gripe" about that store is its lack of stocked items and varieties. For crying out loud, they didn't have gallons of distilled water for a month! So many empty shelves. They keep the items that dont sell or just lazy on stocking? I have no idea. The Kankakee Walmart is 100 times better. But even they are lacking of items too. When you go here, just avoid all the idiotic "woke" people and get your bread and milk. Anything in particular, try elsewhere.

A few months ago I moved back to my native town and, like I used to when I lived here before, I…read morestarted to shop at the natural foods store again. I was excited to support a local small business, and even though their prices are a bit higher than other big box stores like Whole Foods who is now owned by amazon, I was willing to budget that in for the sake of keeping my shopping local. Plus when you factor in gas expense to cruise up to Orland, it just made sense. However I'm sad to report that over the last 4 months or so I've had some negative experiences with this store, despite their winning attributes. First, there were 3 separate occasions where I asked about specific items they did not have currently available, and asked if I might place a special order through them as to support their business (instead of going through somewhere like AMAZON, eye roll) Unfortunately, on all 3 occasions they took my contact info and told me they'd be in touch, but only ONCE did they ever actually follow up with me and it was literally months later... so do you think I called them back? NO! They clearly did not want my business. Mind you this was for animal food, an ongoing expense that I'd much rather pay a local merchant for rather than ordering online. Month or so later I have another more significant negative experience with their cloth face masks. These are so cute and it's amazing to be able to purchase one made by a real person local to the region. I was so jazzed. Unfortunately these masks were not labeled by size, had no distinguishing pile or anything, leaving me to logically assume they were one size fits all. Long story short I ended up with 3 out of 5 that I purchased that are kids sized. With no kids I have no use for these. I asked to have an exchange and they said because of the virus they could not accept that. I asked if they could at least credit me the $15 expense since that's how much I was out and the manager said no. Continuing along with what happened, the manager told me she didn't appreciate my "threats" or how I was talking about the business and told me I was being disrespectful. In reality, I never raised my voice, used fowl language, nor distributed a single threat. What I DID say up until that point was that I did not feel like they appreciated or valued my business because of this and the past 3 attempts to order specialty items through them and that if this is the kind of customer service they deliver then I'm going to have no other choice than to take my business elsewhere. And she responded like THAT! How much more disrespectful and non responsive could SHE be? So I found myself being verbally attacked by a member of management for bringing very real, every day customer service concerns to their attention in a respectful way. How dare I?! It's clear this store cannot take constructive criticism nor do they value their customers. I truly do not appreciate the tone I was met with. Moreover, the conversation finally resulted in her saying she'd credit me the $15 but it was only because she was being forced to in order to make me happy and it would be the last $15 I spent with them.... (I'm serious that actually happened.) I NEVER was disrespectful to this woman, I just told it like it was and in a level tone. I don't believe in screaming at customer service representatives... After she said that she quickly back pedaled and said "after that if you choose to continue doing business with us that's up to you" Overall I'm extremely disappointed at the LACK of customer service I've experienced over the last few months at this store, not to mention the judgey, prissy manner some people who work for this business seem to portray to those who might look and talk differently than them. I feel completely undervalued by this business as a whole and I will not even take my $15 credit there. They don't deserve any more money from me. As unfortunate as it is, I'd rather take my money to the box stores at this point... if you know me, that's a pretty intense and out of character statement. I hope for the store's sake that they learn to improve their customer service and build long term loyalty... As I tried explaining to the manager, that's how small businesses survive. With how I've been treated and dismissed on repeated occasions over the last few months, however, I'm not so sure they will... too bad, even though their selection is kind of small and lacking with certain things, they had potential in my book. After this outright disrespect? Not anymore. Never. Again.

Absolutely loved this little health foods store. They had a great variety of items. I will most…read moredefinitely be back!