store conditions poor would get a new bakery dept manager…read moredept is never ready on sunday morning by 8 a.m.. produce dept. always looks great. Keep it up. rest of the store was average conditions until I got to the frozen food aisles and there is a flood of water on the floor with no attention being paid. Once again no bagger and happily begged my own groceries.(8 a.m..) if you want me to go down the street to Krogers or Aldis if conditions are any better I won't be back. still never seen a store manaager on the sales floor in 6 months that I have been shopping here? Does anyone at Jewel Corporate care about this store or is everyone just counting their money? Disappointed

Rude cashier! The girl who is transitioning to a man. Stood there while I put my bags in cart with…read moreno offer to help and when I asked if she/ he is gonna help me it came back with very rude comments! I won't use this store anymore. It seems you have an employee who doesn't like your customers and pushing them to shop elsewhere. Going by the many comments about this store I can see on here.

I like the selection of merchandise, The store is a nice…read moremodern building. Pleasant to shop in. The largest problem is the lack of open cash registers. There are self checkouts convenience if you have a small number of items. The staffed check out lines are slow and long lines due to so few being open.

Great selection, good pricing on fruits and vegetables. Unfortunately employees ruin your…read moreexperience, Bob at the fruit stand is useless, he stands there with stupid look on his face and offers no help and has no knowledge of the offerings! Why is he there??

It's a WalMart..... You can buy all the imported crap you want and deal with Walmartians who will…read morerun you over in the parking lot as they back out dialing their phone. IF you are looking for SPECIFIC items remember to have a back up plan as a recent trip for a SCHEDULED oil change had me running down to Farm and Fleet to pick up an oil filter that Super Walmart staff said.... Supply chain issues..... (Blains had a shelf full of a very popular size so they have it resolved......) Always wonder where my discount is after using self check out which has useless workers covering. The worker had to call "others" to clear a failure of the scanner making my trips there take longer frequently. Hey, it's entertainment at least,

Ordered a customize cake for my kids 5th birthday. Placed the order online and picked it up on the…read moredelivered date. It was exactly what I wanted and it even tasted goodness!

Oh, how I love Kankakee Natural Foods! From the delish smoothies, fresh soup and organic offerings…read morefrom local farmers/bakers to the wide selection of foods/vitamins/supplements, beauty products.... Most of all I love it because it's here, and it's a rarity! It's out in an old farming community and even though it's been growing a lot in the past few years it is SO HARD to find any place that has healthy options. One of the best things about Kankakee Natural Foods is that the staff is mostly friendly but always VERY knowledgeable. If you go in there with a question on a product or an issue that you're having they can answer and lead you in the right direction, but there is no high pressure sales...at all. In fact, if you don't go to ask someone a question all you'll get it a "Hi, let me know if you need any help." and I really really appreciate that as well. I recommend Kankakee Natural Foods to everyone because I love it but also because I do not want to see it close!!! All too often you find these local gems but because of the big boxers they go extinct.

A few months ago I moved back to my native town and, like I used to when I lived here before, I…read morestarted to shop at the natural foods store again. I was excited to support a local small business, and even though their prices are a bit higher than other big box stores like Whole Foods who is now owned by amazon, I was willing to budget that in for the sake of keeping my shopping local. Plus when you factor in gas expense to cruise up to Orland, it just made sense. However I'm sad to report that over the last 4 months or so I've had some negative experiences with this store, despite their winning attributes. First, there were 3 separate occasions where I asked about specific items they did not have currently available, and asked if I might place a special order through them as to support their business (instead of going through somewhere like AMAZON, eye roll) Unfortunately, on all 3 occasions they took my contact info and told me they'd be in touch, but only ONCE did they ever actually follow up with me and it was literally months later... so do you think I called them back? NO! They clearly did not want my business. Mind you this was for animal food, an ongoing expense that I'd much rather pay a local merchant for rather than ordering online. Month or so later I have another more significant negative experience with their cloth face masks. These are so cute and it's amazing to be able to purchase one made by a real person local to the region. I was so jazzed. Unfortunately these masks were not labeled by size, had no distinguishing pile or anything, leaving me to logically assume they were one size fits all. Long story short I ended up with 3 out of 5 that I purchased that are kids sized. With no kids I have no use for these. I asked to have an exchange and they said because of the virus they could not accept that. I asked if they could at least credit me the $15 expense since that's how much I was out and the manager said no. Continuing along with what happened, the manager told me she didn't appreciate my "threats" or how I was talking about the business and told me I was being disrespectful. In reality, I never raised my voice, used fowl language, nor distributed a single threat. What I DID say up until that point was that I did not feel like they appreciated or valued my business because of this and the past 3 attempts to order specialty items through them and that if this is the kind of customer service they deliver then I'm going to have no other choice than to take my business elsewhere. And she responded like THAT! How much more disrespectful and non responsive could SHE be? So I found myself being verbally attacked by a member of management for bringing very real, every day customer service concerns to their attention in a respectful way. How dare I?! It's clear this store cannot take constructive criticism nor do they value their customers. I truly do not appreciate the tone I was met with. Moreover, the conversation finally resulted in her saying she'd credit me the $15 but it was only because she was being forced to in order to make me happy and it would be the last $15 I spent with them.... (I'm serious that actually happened.) I NEVER was disrespectful to this woman, I just told it like it was and in a level tone. I don't believe in screaming at customer service representatives... After she said that she quickly back pedaled and said "after that if you choose to continue doing business with us that's up to you" Overall I'm extremely disappointed at the LACK of customer service I've experienced over the last few months at this store, not to mention the judgey, prissy manner some people who work for this business seem to portray to those who might look and talk differently than them. I feel completely undervalued by this business as a whole and I will not even take my $15 credit there. They don't deserve any more money from me. As unfortunate as it is, I'd rather take my money to the box stores at this point... if you know me, that's a pretty intense and out of character statement. I hope for the store's sake that they learn to improve their customer service and build long term loyalty... As I tried explaining to the manager, that's how small businesses survive. With how I've been treated and dismissed on repeated occasions over the last few months, however, I'm not so sure they will... too bad, even though their selection is kind of small and lacking with certain things, they had potential in my book. After this outright disrespect? Not anymore. Never. Again.

My inlays are in their 80's and this little grocery store is very close to where they live. With us…read morebeing 1,100 miles away, I am thrilled that such a warm, kind store and workers are available to help them find what they need since walking up and down aisles is getting to be alot for them. I cannot say enough about the bakery section - wow!!! - whoever is making those pastries every morning deserves a raise! They are amazing!!! Thank you for all you do and I am so happy you are where you are - you make my heart smile!

Berkots has become one of my favorite grocery stores. It has a cozy old style vibe which I…read moreappreciate. It's always well organized and fully stocked. The people I've dealt with has always been friendly and helpful. I love the meals that are ready to heat and eat. The berkots branded meat and sausage never misses, plus they have interesting flavor combinations.

All prices have increased, but paying the kind of money we are for groceries you expect fresh and…read moreeatable good. I bought a container of Raspberry cookie sandwiche cookies, I paid 9.99 for them get home and there's no Date of sell by: they were so old you couldn't eat them. I was so disappointed will check out product conditions much more thoughly.

As another customer mentioned, too many people in the store not wearing masks during a worldwide…read morepandemic. By law businesses clearly have the right to turn away customers not complying with the mask mandate. Aldi apparently does not care to do this. I suggest shoppers go to Meijer which has wider aisles so you're not on top of customers and a much better variety of food. This is a small store, there are so many off brands that shoppers have no information on which makes it difficult to know product quality. I suggest shopping elsewhere. I am not inclined to go back. Another factor is that the store has only been open a couple of weeks and the cashiers don't even bother to say thank you.

I love Aldi, esp. this Aldi. However my wife and I were there today and many younger clients and…read moreeven their children had no masks on. I ask 2 employees, what's going on. Apparently (and probably for good cause) the employees are not to approach mask-less patrons and ask them to wear a mask. Menards has no problem doing it. But I understand. My wife and I are seniors with health issues and just can't afford to get sick. So, we will be shopping elsewhere.

A random craving for sandwiches landed us here, and it's a total hidden gem!…read more Positioned next to a gas station can totally seem like a red flag but open the door to cases of boars head meats and cheeses, a menu of interesting sandwiches and smiling helpful staff and I knew it would be a win! The place itself is small and has an order at the counter vibe, with about 8-10 chairs. It's not big but you have plenty of room to eat inside, and they had a picnic table outside (when the weather is nice). We ordered a Rueben as well as a build your own and both delivered beyond expectations! The meat and cheese is freshly sliced, veggies are crispy and cool and the bread was fresh! They also had some desserts (black and white cookies and a seasonal "dirt and worms" pudding cup! Plus they had some tortellini pasta salads in the cold case as well! Definitely a hidden gem that's worth the stop!

I had a great experience at New York City Deli. I ordered a turkey sandwich, and it was excellent…read more They make it really easy to fully customize your sandwich, which I appreciate, and they use high-quality Boar's Head meats--you can definitely taste the difference. My wife got the Italian which is her staple lunch selection. She really enjoyed her sandwich and a 1/2 was plenty for her. Portion-wise, it was perfect for me. I'm not someone who needs huge servings, and the sandwich was just the right size--honestly, it worked well as a half sandwich for lunch across two days. For a couple bucks more, you can get extra meat Which we did not do. Great quality, flexible options, and a practical portion size. I'll definitely be back.

Amazing local business. Everything from spices, produce, decorations and snacks, to hand cut meats…read morelike arrachera, chicharron, and soups. Slightly slow service at checkout if it's busy but well worth it.

if your heading to Bears camp and need some real Mexican supplies (tortillas, beans and bear) this…read moreis the place to stop. family owned, great service. you can also get some Mexican bread if you are looking for some pastries.