Security software support is terrible. No support available for technical issues.read more

My company tasked me, an employee with zero expertise in the IT fields, to lead a 20 minute seminar…read moreon IP Routing starting from scratch... in five days. It was mayhem. Going to Deep Core Data was the best decision I made. They showed me informative materials they had released to the public (check out their youtube page) and the head of the company, John Brewer, was approachable and patient as I asked an endless stream of questions. I'm not even elaborating when I say this next part: my company was so impressed by the presentation that they offered me a bonus. 5 out of 5 would recommend to everyone.

From the owner: On-call and Emergency Support…read more Technical Support Ticketing systems, email support, and off-hours staffing to give your clients and employees the assistance they deserve. Data Recovery Emergency response to hacking, ransomware, power outages, and data corruption. On-call services available for your safety. Disaster Prevention Server security, network and power redundancy, disaster and recovery protocols, all available for your proactive peace of mind. Network and Managed Services Email and Software Setups Consolidate and convert your current business technology to enterprise-level suites, such as Office 365. Clouding/Unclouding Backups and secure data transfer, regardless of where you plan to host. Server Migration and Hosting Take advantage of our safe and controlled data center storage, either using your machines or ours. Effective Workflow Scaling Process Automation Data entry, management, and computations, all done in seconds to free up your employees' valuable time. Custom Software Development From web portals to employee management programs and VPN environments, we create the tools you need to reach your goals. Database Development & Administration Get more value from your data with scalable, clean, and intuitive databases that anyone in the organization can use.

Relational Semantics, Inc. (RSI) is a US software company based in Boston, Massachusetts, that…read morespecializes in case management systems for state courts and agencies. Multiple court systems in the New England region, including the Massachusetts Appellate Courts system, use RSI's Forecourt judicial case management system to automate case workflows and to provide web-based public access to case information.

From the owner: Relational Semantics, Inc. develops and delivers modern, affordable information technology systems…read morefor state government bodies across New England. Our Forecourt ® product suite supports the needs of state court systems and our Paragon ® product suite supports a wide range of data-intensive back-office operations for state agencies.

Yea....not so much. If you're an old lady that doesn't know how to connect cables or something,…read moresure maybe he can help. This isn't some IT Department wiz kid moonlighting in his spare time; he's retired probably worked on mainframes back in the 1980s. He showed up to my house when I had a virus he couldn't fix, some Sonos and iTunes questions he didn't know how to answer (he had printed out Help docs from Apple...yes, I could have done that myself) and still couldn't answer, and a couple of other things (systems upgrade issues) that he had no idea how to fix. Fine that he couldn't fix the problems, but what irked me was that these were issues that someone who advertises as a for-hire technician should have been able to fix, and he was fairly smug about looking down at his watch at the end of the session and gladly took my cash as if he was rightly entitled for wasting a half hour of my time with the same troubleshooting I could have done myself. I nearly said "you're really going to charge me?". I would not say that this guy is an expert, nor is he fluent on current issues or a level of expertise that warrants charging $$$ in 15-minute intervals. Nice guy on a personal level but baby boomer mentality that "hey I showed up where's my check". If you call this guy, make sure you list out the problems you have and let him convince you he knows what he's doing before he shows up at your door and slowly tries all the things you already did...as he watched the minutes tick by.

When your tech goes awry, the Cambridge IT Guy is your guy. Patient and knowledgeable, he…read moretrouble-shoots, tests, connects and makes sure your devices work the way that works best for you, with very reasonable rates. It's as if I have an IT department to call on! He has set-up a new laptop, walked me through changing Internet services, synced devices, and helped make backing up routine.