I feel that this establishment committed a violation of Florida's Deceptive and Unfair Trade…read morePractices Act. They in my opinion caused a "Bait and Switch". I went to Massage LUXE, in Stock Plaza Naples Florida because I received a gift coupon for one hour massage to this establishment. On October 23, 2025, the day I had the gifted massage I was offered a discounted price per month if I signed their agreement and the first massage under the agreement was $20.00 which I paid in CASH that day. The lady skimmed over the terms but as it turned out she omitted substantial details of the terms of the agreement to my detriment. The lady said she would send the agreement to me and I trusted her to do so. I told her I will come back in November for my $20.00 massage and she said OKAY. I never received the agreement by email which I had given to her along with my phone number. When I called to schedule the November massage I said to her by phone I will be using my $20.00 prepaid massage. I received no response to my statement. On November 25, 2025 I returned for my $20.00 massage. When I walked in the lady wanted my credit card to charge for the massage. I said I had prepaid $20.00 for the first massage under the monthly agreement. She said no you are late and need to pay now. She said you missed the deadline. I was confused. We went back and forth and then I realized they were verbally quoting a monthly term but they actually put me on a 30-day term and started the term on 10/23 without my knowledge. She said it is in the agreement. I said you never sent it to me and if you had trouble sending it you should have called me which they did not. I then asked for my $20.00 back and they refused to return it. I said you cannot take my money and not provide the agreed upon service, i.e. the massage.

Very dishonest business! Terrible customer service, ownership of business is hidden by staff…read more Massage luxe will sell you vouchers and then deny use of them. This business should be avoided by the public. Unethical and very dishonest. I tried to report them to corporate offices to report the fraudulent business practices of this location.

I have been a long time client of Saadi (9 years & counting. I initially came to her for eye brow…read morethreading, then eyelash extensions, & now the PMU brows. I can't tell you how fortunate I feel to not only be a client but to also know Saadi. She is a MASTER of her craft & is a total perfectionist. From eyebrow threading, to eyelash extensions, perming, henna, PMU, you name it, she perfects it. I am a mom of 2, student, wife & everything in between, so I don't get much time for myself & the PMU has boosted my confidence without needing additional makeup. I get constant compliments on how natural and beautiful they are! She is a true beauty inside & out. She is & has been such a blessing in my life on so many levels. If you are considering any of her services, book ASAP, you will not regret it!!!

The threading itself and final brow shape were good and clean. However, the experience felt…read moreuncomfortable. I was asked to hold my eyelid with my finger and when it wasn't enough, pressure was applied directly without warning. I understand this can be part of threading, but it should be communicated and done gently since the eye area is sensitive. I even mentioned discomfort at the time. I'd just advise being more gentle and checking client preferences, as there wasn't much discussion about my preferred brow shape.

Kaylie is an outstanding hair stylist. She listens to the client and then creates a perfect look…read more Schedule your next salon appointment at Beauty Edition.

I'm new to Florida. I needed some hair help. i knew I needed new highlights. my color was blah. It…read moretook me a while to get an appointment. It was worth the wait. Anji brought my hair back to life. Thank you, Anji! My hair never looked better. It's the perfect blend for me. Definitely go to Anji if you need a great color and stylist.

WOW! Another amazing spa treatment at Wood House Spa. The moment you open the door you are…read moretransported to luxury surroundings. The check in was welcoming and I was treated like royalty being guided to the beautiful locker area then tranquility waiting area. I was given the best facial by Maria who evaluated and recommended the perfect facial to fit my needs. The checkout was very warm insuring I was taken care of and offered to book my next glorious session. Highly recommend especially if you want to treat yourself or someone you truly want to spoil. The lavish indulgence you receive is second to None. The staff is so well trained and truly exceptional at their jobs.

totally disappointed ! 35 minutes for $150 ! Woodhouse spa…read moreNaples I was given gift certificate from a friend for $150 for massage at Woodhouse spa on 41 close to Marshalls , I called talk to them set up appointment and they told it's only for one hour. I was late for 7 minutes and the front desk when they called me to ask me if i am coming or not i told them i was on the corn, was a bad traffic and sge said its ok no worries but did not warn me that these 7 min will be take away olus 10 extra from my massage.. I was unaware of that . so my massage started at 12:15 and finished at 12:50 so you count how many minutes are 35 min for $150 ! So disappointing and taking advantage of people paying for that ! If your massage is one hour that is 60 min not 50 not 40 and definitely not 35 ! And I did asked them why I did not have full hour as I have been told prior massage! front desk girl answered oh it's 50 minutes that is considered one hour well let me tell you all of you yo need go back to school to learn how to count because obviously you don't know to count! I will never go back there just to be ripped off ! The massage was ok . Not the best one but was ok . And she offered to talk to the manager to what they can do for me but i said no because after what they are doing to people i will not feel comfortable to go again. And she asked me if i wanted to leave a gratitude, I said no to that too ..I work for $20 per hour and just pay them $150 for 35 min and she is asking me for tip ?! For real!? Sorry these $150 i am earning them for almost 8 hours of hard working! If they lower the prices to something normal i would be happy to leave some tip .. but these prices are not worth for the service they are offering ! Very frustrating and disappointing.

Gorgeous new salon for permanent make-up! The owner did…read moreeyeliner for me and was funny and helpful every step of the way. I'll be back for all my make-up needs!

My eyelashes came beautiful. They look amazing. Wonderful spa, very clean and staff is very…read morefriendly l.

*****Great service convenient location and people are great. Very affordable and clean!read more

Definitely the head massage/treatment!!! I took advantage of a special and increased my time to 90…read moremin: pure heaven!!!!

Awesome Massage so Wonderful…read more Highly recommend 2 Hours I also recommend all the add on's

BEWARE! This vendor forces you two pay in advance to book a Groupon appointment. For a service you…read morehave already paid for, do NOT buy a Groupon here, they are not honored and you have to go through the hassle of getting a credit I use at a reputable business

Dr. Wong is truly one of the smartest, most talented, and kindest physicians I've ever had. I have…read moreseen her for medical dermatology concerns as well as cosmetic treatments, and in both areas her expertise has been outstanding. Her recommendations are always personalized and spot on. Through her expertise, I've seen a significant improvement in my skin and feel very confident with her recommendations. She takes the time to listen and explain options clearly. Her nurses Blair and Camille were friendly, knowledgeable and made me feel so comfortable. She has also cared for my son, providing exceptional scar management after an injury. It's rare to find a gem of a physician like Dr. Wong, combining excellent knowledge and skill with genuine kindness and attentiveness. I'm truly grateful to be under her care and would recommend her to anyone looking for an outstanding dermatologist.

This time, I am very upset with how you do business. A year ago, without any kind of explanation,…read moreyou scheduled an appointment for this year without informing me that if I didn't confirm, I would have to pay $50. Let me be clear: I never confirmed the appointment. There is a very thin line between health and business -- medicine versus money. Shame on your administration for conducting business in such a way.