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    Salon Rapport

    4.5 (2 reviews)

    Services - Salon Rapport

    Haircut

    Manicure

    Manicure and pedicure

    Salon Rapport Photos

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    11 years ago

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    12 years ago

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    Ambiance Nail Spa - Gel mani chipping after 4 days

    Ambiance Nail Spa

    3.5(117 reviews)
    3.3 mi
    •$$

    I just got out of my appointment with Kian. He just moved to the Harper's Point Ambiance from a…read moredifferent location and thank goodness he did! He was so personable and we had a great conversation during my entire appointment. He also did a fantastic job! I got an SNS manicure and he took his time, made my cuticles look amazing, and really just made the experience great! I live out of town, but every time I come back I will be requesting him! I always have great service here but this visit was that much better because of Kian!

    Absolutely the worst nail experience I've ever had! Was in…read morefrom out of tow for the holidays, broke 2 nails at the airport. Found ambiance and decides to pip in for a dip set with 2 repairs (I told the chick at reception I needed 2 tips) for some reason this was confusing, they got the manager involved to ask how they sign me in for that. Once seated the person doing my nails didn't understand that and started cutting all my natural nails off. Not happy but fine, I asked "can you make the all look like this nail (length and shape- I'd filed a broken one into a square). She said yes, and proceeded to cut them into a rounded shape. My nails were previously almond. I should have left because there was obviously a communication problem. I didn't... she proceeded to do dip and shape every nail differently. Shape was wrong, uneven length hand to hand, and the dip itself was bubbly (un-level). The tech also didn't understand how the chemicals work and brushed too much hardener on and didn't let it cure at all before putting too coat on so she ruined her brushed, then proceeded to ask coworker for new brushes as I and a tech told her they need to dry before the next step. In total, 3 additional techs including a manager had to help "fix" my nails and I had to try and reshape them myself with a file. Upon check out, my bill was $64 for plain dip. I asked for a manager, he "gave me a $10 discount" to make it right. I had been there 1.5 hours and still walked out with the worst set I've ever had. The photos are after 3 techs and myself filed and re-filed. I was asked to sit AGAIN to re-do them but by then I was already late picking someone up. This place charged different amounts for different skill levels, but there's no way this tech was at a level to charge $64 for basic dip, not even a gel top coat. Not even the $50+ with tax. Total scam, I'd never stop foot in here again. Now, a week later, most of the topcoat has chipped off because it was ruined by them filing after the fact and there's gaps under my nails because they weren't bonded properly. If you look at the photos, the purple ones were at ambience and it is hard to tell by the photos how uneven they are. The green ones are what my nails look like before coming in.

    Photos
    Ambiance Nail Spa
    Ambiance Nail Spa
    Ambiance Nail Spa

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    Purelux Nail Spa - mani

    Purelux Nail Spa

    3.1(21 reviews)
    2.7 mi
    •$$

    Lucy is the best! Great service, high quality products and skills. You can't go wrong!read more

    I've had good experiences in the past, but that was a while ago, and my recent experience made me…read moredecide to not go back. I walked in wanting my outgrown gel nail polish removed (from a different salon) and replaced with regular nail polish. I don't know if that made them give me the least experienced man in the salon or what, but I've never had such a poor job done on a manicure. He was very friendly and very nice - but his hygiene was not great including having dirt underneath all of his nails. I know nail technicians don't have great nails because of the work they do, but it made me feel very uncomfortable that he was not very clean. He made one of my cuticles bleed, and it was a sloppy job complete with nail polish all over my fingers when I left. He also completely cut my fingernails down to the point where he barely had to file them. I've NEVER had anyone completely cut my fingernails off. The only reason I'm giving 2 stars instead of 1 is because he was a genuinely nice person, and I don't think he meant any harm. But unfortunately, I can no longer come here, especially since I was told at least 3 times while I was there why it would be so much better for me to get gel nail polish instead of regular. I should be able to get whatever I want at a salon and still have the same level of service. I couldn't wait to get out of there, and I wish now I had asked for a refund.

    Photos
    Purelux Nail Spa
    Purelux Nail Spa
    Purelux Nail Spa - Mani

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    Mani

    Salon Rapport - hair - Updated October 2026

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