Been going for just about a year after switching to this location after being unhappy with the…read moreother EWC I was attending. I regularly see Megan & she is the best! She does a great job distracting me with conversation & I can definitely say that the waxes have become more bearable with consistent appointments. Megan always talks to me about my skin and helps me find products or offers suggestions regarding any issues I may be having. There have been times where I have to reschedule and the other wax specialists do a great job as well! If I arrive early & if I have a quick wax scheduled, the guest associates at the front will always ask me if I want to be serviced by someone else who is available, which I appreciate. There are also several sales throughout the year that the staff will inform you of without pressure. Definitely recommend this location particularly because of their clean location & incredible staff. (Ask for Megan if you go! ) (:

I have been going to AMANDA in the CLIFTON location for 10 years now, and I am beyond loyal to her…read moreand her fabulous service. Not only is she extremely professional, she is a caring and compassionate human. She remembers the smallest things I tell her in our sessions. I returned due to her professionalism and the level of comfortability I have established with her. She has a great eye for detail and continuously ensure satisfaction throughout the session (ie: checking the WAX temperature, my comfortability on the bed and what hairstyle I want this time lol) I highly recommend Amanda to anyone and everyone!

I love the way they apply color and re-shape my eyebrows! The ladies are pleasant And the price is…read morepretty reasonable for the services. I would recommend them to friends and family.

I came yesterday for a clean up and told the lady I am growing them out and just wanted it shaped…read moreup. She almost took all the hair off, all the progress i made gone. I will never be back to this place. My brows haven't been this thin since 2023. I didn't realize the damage until i washed my face and seen how sparse they look which i am not used to. My eyes were still adjusting after she did it in the salon so i realized this later that night. I am so ANGRY!

I have SUPER sensitive, very pale skin. I have tried a million wax places. This is the only place…read morethat works for my skin. No irritation ever, my skin is super soft, no bumps, no redness. And it lasts so long. I see Alta and she is amazing. Also the prices are way better than the competitors but their product and service is 1000x better. If you have sensitive skin and are tired of the chain wax places giving u ingrowns, this is where u need to go.

Customer service is always the best and I love Ada taking care of my waxing needs. I have been…read moregoing there for at least 3 years now. They never disappoint.

Detailed Account of Negligent Service Formal Complaint…read moreRegarding Negligent Eyebrow Waxing Service and Subsequent Skin Damage Service Performed: Eyebrow Shaping and Waxing Time of Service: April 2025, Esthetician: T. Result: Severe skin damage requiring immediate medical attention, resulting in prolonged physical and professional inconvenience. During the service, I experienced clear indications of improper technique and negligent care: Excessive Heat: The applied beeswax felt excessively hot, indicating an improper temperature setting. Aggressive Removal: The removal of the wax sheet by the esthetician was noticeably aggressive and forceful. Immediate Pain & Acknowledgment: Immediately after the wax removal, I informed the esthetician, Treasure, that the areas above and between my eyebrows were extremely painful. Negligent Aftercare: I questioned whether a proper post-wax cleanser (such as rubbing alcohol) had been used. Treasure confirmed that "No" such cleanser was applied. I was only advised to use a generic ointment and Vitamin E oil. Upon returning home, the painful area above and between my eyebrows became severely red and inflamed. I subsequently confirmed that the skin in these blotches-on both sides above the brow and between the brows-had been physically lifted and removed (skin abrasion/burn). Current State of Injury: The damaged area has progressed from red to pink and is now a noticeable brown/hyperpigmented color. Permanent Damage: The injury to the skin, particularly above the left eyebrow, remains visible even after two professional consultations, indicating permanent damage and a high risk of long-term scarring. Personal and Professional Impact: I have been forced to stay indoors and rigorously avoid all sun exposure to prevent further hyperpigmentation. This has caused significant personal and professional inconvenience, including the cancellation of scheduled appointments. Initial In-Person Follow-Up: I returned to the salon to show the extent of the damage. I spoke with an employee named Emily, who confirmed the owner / manager was unavailable. Broken Financial Commitment: The business owner promised in written format to reimburse all current and future dermatology visit fees related to this injury. However, the owner failed to follow through on this commitment, and all subsequent attempts to contact them regarding payment have been ignored. Lack of Response to Third Party: I filed a formal complaint with the Better Business Bureau (BBB), but the business owner did not respond to the inquiry at all, demonstrating a profound lack of professionalism and accountability. This incident reflects a severe lapse in professional standards, commitment, and customer care. I have suffered a painful and lasting physical injury, permanent damage to my left eyebrow, and significant inconvenience due to the negligence of the esthetician and the subsequent failure of the business owner to uphold their financial commitment and basic professional responsibility.

Started to regularly get facials leading up to my wedding and Becca was fantastic! She throughly…read moreexamined my skin and made recommendations for me. Even sent me home with mini samples to test out. Had an amazing facial and looking forward to my next visit. Highly recommend getting a facial here!

The best service. The owner is so sweet and she always takes time to ask me how I like my eyebrows…read moreand if any correction is needed. If a correction is needed she happily does it. I love her vibe and attitude.

You guys are truly amazing. Thank you for Taking…read moretemperatures at the door, sanitizing in between customers, and providing us with sanitizer. Thank you for keeping low prices post-pandemic. Thank you for asking customers what they want and listening to concerns before doing eyebrows. Literally I wish I knew About this place so long ago; I love it.

Absolutely saved my brows, they were so uneven and thin and I've been going for a year and they're…read morecompletely transformed. Also best lash lift ever it looks like I have extensions

I've been coming here since my early teen years, and there's truly no place that perfects my brows…read morelike H Brow. I constantly get compliments on how well-shaped they are it's honestly unmatched. The owner is incredibly friendly and genuinely cares about making sure every client leaves happy. The staff is just as amazing welcoming, kind, and always professional. I've also had lash lifts and brow laminations done here, and I can confidently say they use some of the best-quality products on the market. On top of that, I love coming here for haircuts. Whether it's a trim or a full cut, the stylist always cuts exactly what I ask for--never more, never less, which is so rare to find. They truly have a great touch with hair. I come regularly for touch-ups and absolutely love their blowouts. 10/10 salon. I've been coming here for years, and it will always be one of my favorite places--it genuinely feels like home.

My favorite eyebrows place ever. I've gone to many different ones over the years and have had my…read moreeyebrows messed up so many times. I have never been disappointed at Rupi's. Rupi is my favorite personally, I'm sure the other ladies are great but Rupi is my good to. Rupi always does great.

OMGGG THANK YOU RUPI EYEBROW PLACE!…read more I feel like a brand new person now that I finally got my eyebrows done!! I definitely recommend this place! Ladies are super sweet and mastered the art of threading eyebrows without holding the thread in their mouths like the previous technique! They have holders hanging from their neck! They have policies put in place (see attached pic) and they are very diligent in sanitizing the place! They have you fill out a questionnaire before you get there and take your temperature when you arrive! Whooo hoo! I was so anxious about how this would go but I definitely needed my eyebrows done after 3 months of quarantine lol!

I had a horrible experience while here. For context, I have done Brazilian waxes at EWC many, many…read moretimes. I decided to try sugaring because I heard it hurts less. That was NOT accurate. It hurt worse than any Brazilian wax I have had. Obviously, that depends on pain tolerance. The girl who waxed me was not the owner (probably mid 20s). She told me to do all the normal positions and it seemed like she was doing a good job. I specifically asked if she got a spot (it occasionally gets missed) and before I even finished asking she interrupted and said yes. When I was done, and my knees were still open on the table (exposing me to the lobby), she opened the door yelled "done!" At me and left the room. There was still sugar stuck to me. When I got home I decided to check out the work. She missed MANY spots including the spot I asked about. Very unprofessional and rude. Will not be returning.

My new waxing girl, worth the 30 mins drive for me. After 5 years of EWC, I was recommended…read moresugaring as another alternative. Loved my experience here and she went over after care and products to improve skin and minimize ingrowns. Will be doing additional treatment in my next session and post experience afterwards. If you find her don't hesitate, book and you will not regret it!