I came in asking for a very simple haircut, just a taper on my sideburns with a zero guard. I…read morespecifically said to leave the top and back alone. Despite that, the stylist started cutting the back with a zero guard. When I asked her to fix it and make the back even, she then insisted on cutting the top as well. I do believe the stylist means well, but man the communication is off. At first, I gave the benefit of the doubt and thought maybe I was using the wrong terminology. I even pulled up photos and definitions on my phone to clarify what I wanted. I was asking for a taper, but it seems like we had completely different definitions, and she may have thought I wanted an undercut, despite having a wolf cut. For some reason there was a ton of confusion and was even told "it is hard to understand what you want, because you don't know what you want for your haircut". Simply put, it was a very frustrating experience for something that should have been simple and seamless. I've seen photos of your work online, and it seems like your salon does good work, which makes this even more disappointing. I'm honestly surprised that such a basic taper could not be done correctly. The end result, the side burns aren't even. The upper part on my sides are way worse.

I've been here twice, once for a haircut and once for a full balayage. Both times I worked with…read moreAna. She does beautiful, detail oriented work. She doesn't engage in a lot of small talk, but I think that's because she's so focused on her work, so I really appreciate that. Probably the best haircut/color experience I've ever had. She is meticulous and wants to make sure you walk away with a positive experience. Also, nice location and atmosphere. Will be recommending!

excellent service very experienced!! you will love your hair again very nice ambiance and quality…read moreproducts used on your hair during your visit.

Beautiful salon in centralized and easy to get to area. Plenty of parking available as well. The…read moreowner Shelby, who does my mothers hair as well is friendly, personable and professional. The quality and experience of Plush's stylists rival any big name top salons in the Seattle area but for a fraction of the cost. Child friendly environment that is also upscale and comfortable. Great to see a young, ambitious business owner in the community. Can't recommend this place enough!

I got my hair trimmed recently. It was my first (and now last) time at Envy. I mostly chose this…read moreplace due to the convenience of scheduling an appointment online, but the reviews were also promising. The lady who trimmed my hair did a decent job and was nice. My review, however, is for an atrocious experience I had with the owner, Brandi Wilson. My sister's first time at Envy didn't go as well as mine. Someone there attempted a balayage that... Well, let's just say she's had to spend hundreds of dollars correcting at other salons. Unsure of how the refund process works, she took me with her to speak with the manager about it. Ms. Wilson was with a client when we walked in. Awkwardly, my sister had to explain her situation while Ms. Wilson washed another lady's hair. She barely looked at us and acted like we were an annoying distraction from her work. Nevertheless, my sister kindly explained that the stylist didn't use the freehand painting technique that one uses for a proper balayage. Instead, she used foils from root to tip, all over, which resulted in chunky highlights that didn't naturally blend in. It was not a balayage in any way, shape, or form. (Picture attached.) Ms. Wilson saw that picture and didn't see anything wrong with it. She responded, first, with a lecture on what balayage is in an effort to discredit us - with misinformation, no less. She said balayage "isn't necessarily a technique" - no, it is a technique. That's literally what it is, what makes it special in the first place - the unique application. The more she talked about it, the more ignorant and patronizing she came across. She told us we have to talk to the stylist and that she could give us the stylist's number. All well and good. But then she left us standing there and continued picking apart my sister's complaint. She kept saying unhelpful, inflammatory things like, "Well if you'd talked to [the stylist] first maybe she would've fixed your hair for free." I don't know if she was in a bad mood or what, but she wanted to argue. Understandably I was irritated by this, but I stayed calm. I said we didn't want the original stylist to fix my sister's hair. Ms. Wilson acted like she had been personally attacked. She raised her voice and became visibly angry, demanding, "What do you want me to do?" I tried to say we just wanted the stylist's number but she kept talking over me. It made us very uncomfortable, so I had to tell her to chill. She seriously needed to calm down; there was no need for her to get defensive and escalate the situation. Instead, she lost it. She started yelling. She told us to leave before she called the police. She shouted, and I quote, "Exit my fricken business!" I was beyond done and going to leave, but we still needed the stylist's number for a refund. So I asked her, calmly, "Could you please give us [the stylist's] contact information?" I thought it was a reasonable request. Still enraged, she snapped, "You know what? Find it online." (We have this exchange on video, by the way.) Admittedly I did call her a name right before I left, but it was my only act of aggression in the whole mess and, frankly, she deserved it after the way she treated us. I will be doing what Ms. Wilson said and staying out of her "fricken" business for good. I'm telling everyone I know to avoid Envy as well. There are better salons in the area that are professional, friendly, and highly skilled - Tease and Ross Michaels comes to mind. Ms. Wilson needs to work on basic customer service skills because this does not bode well for any business. As the owner you represent your entire salon, your staff - even if they are independent contractors. You need to treat customers with care and respect. Don't be condescending. Don't make excuses. A little empathy goes a long way. Doing a little research on balayage wouldn't hurt, either.

Dorthy is such a sweet person! She's amazing at what she does! When I get my hair done with her it…read morefeels like Ive known her for years! The salon looks and feels amazing.

Definitely a place that I would go back to over and over again!…read more Nicole was super nice and made sure that she understood what I wanted before cutting. She was really nice and friendly. The shop itself was warm and welcoming. I felt comfortable in there. The products were high quality and made my hair smell really nice.

Mindy is a wonderful hairstylist, who I've used for about a year now. She's professional, honest,…read moreconsistent and always listens to what you want, with options readily available for you to where you aren't pressured into anything you would later regret. My daughter, who just had her hair done for the 1st time with Mindy today, is in love with her new hair do to where she's either constantly looking at herself in the mirror or playing with it non stop. I highly recommend Mindy! The Salon has a homey and cozy decor with friendly staff. Available parking and location is convenient.

I called because I wanted her to fix my hair....she said she couldn't do that! I just asked her…read morewhat can she do? and she hung up on me. Lmao She had good ratings so disappointing how she chose to handle a question, when I'm just searching for a solution. Yikes.

Connie is amazing! I've been going to see her ever since I moved to Issaquah. She is really…read moreexcellent at what she does and so helpful with tips! My hair was seriously damaged thanks to living in black mold for a while, and Connie is really helpful and understanding about sensitivity to products and such. She recently recommended I try argan oil for moisturizing and it's a complete hame changer for the dryness of my hair!! Her prices and very reasonable and she's a joy to work with. If you're looking to get your hair cut/dyed/styled in Issaquah, look no further!!

I recently visited Bristle and Strand for a root touch, trim and balayage. Victoria took care of me…read morereally well and did a fantastic job! She was so patient and made adjustments as and when needed to get the color perfect! She is meticulous and simply does just a fine job that I would love to go back to her again. She's also quite gentle when it comes to shampooing hair, blow drying, brushing hair etc. The ambience is chic and all the other staff members are friendly and polite. So, I highly recommend!

Erin was great! I previously had a bad cut for my curly hair. I immediately noticed the shape was…read morebetter as she started cutting. If you're looking for someone with experience in curls trust Erin. It's hard to find people who understand curls. The hair is cut dry first and then finishing touches after a wash. Thank you Erin. I'll definitely be back.

Best hair experience ever!! Carrie is an expert at this craft…read more My first time in I was doing the Walk of Shame after bleaching the bejeezus out of my hair. Carrie walked me through doing a phone consultation and had me all done up in no time the next day! Life saver! My color came out great! The cut turned out like she was reading my mind and I couldn't have been happier. Today I went in for a trim and bangs and again had an exceptional experience. Loving the consistent high end service and style! My hair looks healthier and I'm loving the cut! Thank you thank you thank you a million times!

Talent on talent!!! I am leery of who I go to with my…read moreplatinum blonde hair- and I always leave Carrie with refreshed blonde that is never dry! 10/10 I refer my friends to her :-)

Cancelled a day before my scheduled appointment. Called me to ask if the appointment was "actually…read morefor me" as I am a man and she explained she might not have experience cutting shorter hair. I explained I have very long hair and had cross referenced her instagram and she had done the exact cut and color I wanted previously. She texted me 20 minutes after the original phone call to tell me she would not feel comfortable doing my hair. If you have a women only policy that is fine, but don't wait a week and half and after a personal phone call to let me know. She did offer to share some salons in the area that might do my hair but I declined. I am a very effeminate man who wanted my long hair cut by someone with experience cutting long hair. Unbelievable.

Ally did a wonderful job with my hair. I easily booked the appointment online, and it started right…read moreon time. Located inside Sola Salons at The Landing, her Studio 26 has a friendly vibe, plus its own sliding door she can close for privacy from hallway passersby. She is very kind and really listened and looked at pictures I brought of previous cuts I did and didn't like before -- all to guide her in my quest for a great long-layered cut that frames my face. Services I booked included a fantastic layered cut on my thick & curly Italian hair (which was way overdue), a deep conditioning treatment, plus a round brush blow out with gentle waves ends. Ally's cut and style turned out every bit as good as I could have hoped! Highly recommend!! I have found my new hair stylist. Will definitely be back.

I've been a customer of Haley's for at least 10 years and have never been disappointed with a…read morehaircut or color. I always walk out of her salon feeling like a million bucks. A few years ago I moved an hour away (plus a ferry ride) and have struggled to find a hair stylist in my new location. Have recently decided it's worth the drive to see Haley. She is always careful to ask exactly what I want but also gives suggestions and feedback about what would work best for my mature hair. And she's a lot of fun to interact with. Highly recommend this awesome stylist!

I've been seeing Haley for just about 5 years and I have nothing but wonderful compliments for her…read more She is extremely knowledgeable and listens to what you want but also gives honest feedback on whether or not what you want will work for your hair type. Highly recommend Haley for cut, color and anything in between!

Nadine is absolutely brilliant with color…read more If you have a challenging blonde situation or just need a quick bleach and tone, Nadine is your person. Everyone at the salon from booking, management and my stylist, Nadine, were incredibly warm and kind while helping me with a really challenging blonde issue that had turned into a color correction. This is my first time trying a Elle Marie salon and I was very impressed with how knowledgeable and confident Nadine is. She brought my hair back to its happy place, the color turned out a perfect rose gold we were going for, which we didn't know if my hair would hold the color as we wanted. Happy to report that not only did she correct a splotchy blonde situation, the final rose gold turned out absolutely perfect. I really appreciate that they carry my two of my favorite hair care and color lines, Pulp Riot and Redken. Since the color I wanted was from the Pulp Riot color line, and with Nadine's color correction skills, my hair came in a dingy mess and I left with gorgeous color, exactly as expected/wanted. I was so happy, that I decided to work with Nadine to start having my tape-in extensions put in regularly by Nadine. They also carry a very respected brand of hair extensions with multiple types of bonds. I'm excited for next weeks extension appointment!

Definitely poorly managed. It's a no win situation for the customers. Your fee is constantly…read moreincreasing as your stylist gets new skills. If you try and change stylists because your current one has become too expensive, you have to start all over again to find someone that you like. Unfortunately, I got a new stylist just as I was about to attend an important event. In spite of me telling her what I wanted, she was too interested in being chatting and completely screwed up my hair. It's 5 weeks later, and I'm still trying to get my hair to grow back. Not recommended.