I was looking for a last-minute, next-day appointment and luckily I found Michelle on tik tok! It was such a great experience and I loved my haircut! Michelle was the absolute sweetest and made sure I was liking the cut every step of the way! She styled it beautifully and I'm excited to be back for another trim! read more

Salon Madrid - Layered Haircut - Hair Salons Near Me - Rancho Cucamonga, California

I truly can't recommend Michelle enough. When I first came to her last February, my hair was damaged from chemical bleach with uneven shades and tones, and she completely saved it. Over time, she restored my hair and helped it feel brand new again. What I appreciate most is how she's guided me through restoring and growing out my dead ends in such a gorgeous, intentional way -- never making me feel stuck or limited, but instead helping me express myself at every stage. Her talent, care, and attention to detail really show. Her energy and the overall vibe make every appointment feel relaxing, creative, and honestly a little magical. read more

Salon Madrid - beautiful color beautiful hair haircut hairstyled - Hair Salons Near Me - Rancho Cucamonga, California

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I really wanted to give this place a try. I had an appointment today at 1pm with Sarah. At 12:30, I get a text asking if we can push the appointment to 1:30pm, sure. Between 12:30-1:30 we were texting to confirm hair length, roots, and color. I get to the salon at 1:27. When I walked in the door, nobody was there to greet me so I just sat and texted Sarah to let her know I was there. She texted back "one sec had to get the hair products, sorry" I sat there and waited an hour. I then walked out to take a phone call in my car. While on the phone, I texted her asking if she wanted to reschedule for tomorrow since I had already been waiting an hour and the salon was open on Sunday's. She replied with "I dont work Sunday's, I can give you the number to another hair stylist or if you want to cancel thats fine." What she didnt know was that while I was in my car, I saw her drive in, get out of her car (no sense of urgency) with the hair products in her hand a whole hour later and said "im here." This whole time she made me think she was just in the back working on another client when she wasn't even there. Had me waiting for a whole hour pretty much just for her to get there. I told her she was unprofessional and she replied with "thats fine." Rude and unprofessional. Dont see you long term in this career if you treat your clients like nothing. Remember were the ones paying your bills. read more

Thinking of coming to salon Madrid? Choose wisely ladies!! Upon my arrival, no one greeted me, including my "stylist" Karina. Until moments after a blonde lady finally said hey. Karina vibe was off and initially I was hoping my stylist was another woman. Welp got her so gave her a shot. She seemed unengaged throughout my haircut and did it all pretty quickly, like not much heart was put into it...I understand people have bad days but as a grown woman (much older than me) and working in a business of this profession.. it's your job and I'd hope, passion, to cut people's hair and radiate positive energy. She seemed envious and nothing about my visit felt like a girls visit to salon. The conversation was meek and vague. Her lack of basic courtesy and professionalism showed a disregard for customer experience! Even at payment, there was no eye contact at ALL . When I asked how much she would charge for a soft black color she said $250 just for that on top of $75 cut. She was a real fool to even give me a business card, got NO tip in return. At the end of the day I had my gorgeous friend help create a few more layers and soft black hair color for a flat $100 , $175 total. Stay away from her chair, she's suspicious. read more

Salon Madrid - Karina ("hair dresser") with purple highlights in dark hair, in far back . All other employees who also, did not greet :) - Hair Salons Near Me - Rancho Cucamonga, California

i got a layered haircut by evelyn and it was perfect! she knew exactly what would flatter me based on my hair type. my hair looked so beautiful and she was so nice. i would come again. thank you evelyn! read more

I first visited this salon back in November, and I was pleasantly surprised. While the space is on the smaller side, it's thoughtfully laid out--you never feel cramped, and it still feels open and comfortable. The atmosphere was incredibly peaceful and relaxing, which made the entire experience even better. Sarah Ayala was the stylist who did my hair and--WOW--she absolutely nailed it. I showed her a few inspiration photos and explained that I hadn't done anything to my hair in years because I was focused on getting it healthy enough to handle lightening again. While I didn't explicitly say I wanted it lighter, Sarah somehow understood exactly what I was going for based on the images I shared. She created the perfect, subtle face-framed ombre, and the color turned out absolutely gorgeous--identical to what I had in mind. It gave me the confidence boost I didn't even know I needed. Even on the days I don't style it, it still looks great worn down and simple. I'm definitely due for a touch-up after being out of town the last few months, and while I could've gone to a salon near where I am now, I'd much rather wait and book with Sarah again. She's earned my trust, and I'm excited to keep working with her on my hair journey. read more

The one star isn't for the salon itself but for the stylist that it hired. Amanda can't do hair for the life of her! Basic hair color and she still manages to mess that up like how?!? Is your license even valid?! So if you are in need of a stylist stay away from Amanda! And she can't even do a balayage like she said she's a good at! All lies! Stay away from her chair! read more

I recently moved to Ontario and have been looking for hair salons. I called and asked if anyone had any opening in there books and Alysa was able to take care of me. She listened to what I wanted and I left 1000% satisfied. Will definitely be coming back because of her! read more

Amanda has brought back my hair and confidence to life! I've had a hair cut, color, and extensions done by her and every time I leave my hair feels healthy and refreshed. Quick turn around with any questions or bookings I inquire about. Overall great experience by an experienced stylist. Salon is beautiful, clean, and her chair has the best view! read more

Salon Madrid - 18' tape in extensions - Hair Salons Near Me - Rancho Cucamonga, California

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My before and after pictures speak for themselves. I LOVE my hair and I get compliments EVERY SINGLE TIME I get it done by Andrew Iopu. Do yourself a favor and get it done by him. You won't regret it. read more

Salon Madrid - This is my before... - Hair Salons Near Me - Rancho Cucamonga, California

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This review isn't for the salon but the stylist Justeen Jordyn. I've been going to her consistently for over a year and had consistent issues trying to schedule with her. She's canceled multiple times same day, and this is a 40 minute commute for me. She says she takes 48 hours to respond, and also holds your "spot" for 48 hours before you send a deposit. I have seen her for cuts and tones; my last appointment was around 8-9 weeks ago where I wanted to assess my hair for a balayage/highlights so she did two test strips. My hair didn't lift and instead came out orange and I have only used gloss so she recommended a tone and cut (no gloss until next appointment). I reached out to her in September requesting to schedule an appointment, and it have been 3 weeks now that she's been inconsistently responses and changed her deposit from 20-50 dollars for an analysis. Sad because I've seen her multiple times but she seems to not take her job very seriously or atleast get a booking app to avoid to inconvenience to her to book her clients. read more

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Elias was supposed to add some color to my hair that was already natural brown. Not only did he not do anything I asked of him, but he completely ruined my hair with bleach. My hair is so damaged beyond repair. I will never go back. read more

Salon Madrid - What he did to my hair - Hair Salons Near Me - Rancho Cucamonga, California

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If you're in search of a new Salon/ Stylist, you will find someone here! The environment the salon brings is fun and comfortable at the same time. You walk in and someone will always greet you and/ or offer you something to drink! I've been going to Aliana for almost 2 years now she's honestly the best!! I always love my hair after leaving her chair and she helps me plan for my future appointments on what service she thinks is best for my hair and the goal we're trying to achieve! @hairbyameztil read more

Salon Madrid - Balayage - Hair Salons Near Me - Rancho Cucamonga, California

i LOVEEE this salon, the only place i trust with my hair! they are so kind and welcoming and have the calmest interior. amanda is the best ever, herself and the rest of them all work magic any time i'm there read more

Salon Madrid - my favorite cut and color so far - Hair Salons Near Me - Rancho Cucamonga, California

Aliana Metzli did my hair. I asked for a specific color White and pink. I showed her a reference photo of what exactly I wanted done. The white she did was more of a grey tone instead of a "white" tone. She told me. After some washes your hair will be white because of all the product that was in my hair ( bleach and toner). The pink came out good the white didn't. The first wash turned completely blonde. Hence me using redken brand; purple shampoo conditioner and shampoo. I texted her telling her my hair turnt blonde and told me she wasn't the right stylist for me. If you're going to scam me and charge me $280 for a service you can't do/ provide then why even take the job if you can't do it? Not once was I ever rude to her, but her saying she can't refund me on a service she messed up is ridiculous. At least I should be able to get is half of what I paid for ($140). But she wants to instead run away with the money with service she can't even due! read more

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Highly Recommended Michelle Lopez & Salon Madrid!!! I have been in search of a talented and good vibe hairstylist/salon. Thank God my Groupon didn't work out and researched the best salons in google search. Salon Madrid was in the top 5 and took a chance. They responded an hr after leaving a msg and my appointment was booked in 2wks. My hair color and haircut were a mess as I have been coloring and cutting my own hair for 2 yrs. I had patches of different hair colors and uneven haircuts. I knew Michelle was going to get challenged and let me tell you... "MICHELLE BROUGHT IT!!!" I went in a caterpillar and left out of there a "Gorgeous BALAYAGE BUTTERFLY" ready to fly around CA beaches! I also want to extend my gratitude to Edgar (owner) who took care of me when my sugar & morale went below my normal level. I left out of there happy and flaunted my hair to my Zumba peeps in LA Fitness. I received many compliments! Thank you Michelle & Edgar! Please keep up the OUTSTANDING CUSTOMER SERVICE! I'll be seeing you both next month! read more

Sooo my stylist is Elías! I showed him a couple of the inspiration pictures that I requested. I was extremely worried because my hair is very thin and didn't know if it would be able to handle bleaching. Well, my hair has never felt so good like this, now I have beautiful blonde hair and it's softer than before. I am extremely grateful that I found him. I asked and he DELIVERED. Book with him! He has angel hands read more

Salon Madrid - ELÍAS DID THIS!!!! Amazing work! - Hair Salons Near Me - Rancho Cucamonga, California

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Aliana did my hair and she did amazing. Balayage looks so good! She made me feel sooo comforting... I just love how she works, it was memorable. I walked out loving my hair! 10/10 would recommend. read more

I'll admit, I'm a transplant from a nearby business. Let me reiterate, my "intel" radar picked up on chatter my Viet sisters Linda and Emma were now established at Salon Madrid and booking appointments. It was a difficult decision being that I'm a very loyal customer, I reached out and Linda took my call to my surprise and we instantly shared a good laugh. Linda is a well known hair stylist with steady clientele, knows her craft and loves to share her positive energy, it naturally rubs off. Emma is a specialist at her craft of 30+ years specializing in Pedicures. She also has plenty of energy and loves to converse with her loyal clientele while she relaxes you with her comfort station as she does her magic. I've know Linda and Emma for 8 years and they have truly define "service" and deliver 1st class treatment with professionalism. Salon Madrid has the warmth and comfort with a really cool décor. They even have a wet bar and are known to serve finger foods such as Tapas and Lettuce wraps or whatever they're feeling on the house. On my first visit, I was comp'd a chilled Mimosa to help polish off the edge. Located at the south/west corner of Foothill and Haven. Look for the Midrise housing complex with retail/boutique stores at ground level. Ample parking stalls and parallel parking, too. I'm glad we reconnected and look forward to supporting the business for many years to come : ) read more

First time visiting this salon since our favorite hair dresser Linda Costello moved here. It's pretty clean place, organized and neat. My hair dresser is truly the best!! She gets the job fine the way you want it. My wife and I definitely recommend this place and of course Linda. 5/5 read more

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I was looking for somewhere close enough to Ontario Ranch that does Brazilian blowouts, and I came across Salon Madrid. Based on the reviews, I decided to give it a shot. The salon is so cute, and I am so surprised I haven't seen it earlier considering how often I am in this shopping center to eat nearby. I had Sarah do a cut and Brazilian blowout and I am IN LOVE with my hair. She was able to bring my desired cut to life with very vague direction from my side due to my lack of being able to describe what I wanted. To top it off, the treatment made my hair so soft and flowy. I think this was the fastest Brazilian Blowout I have ever had, and it was primarily because she used a blow dryer to dry the solution rather than sitting me down at a dryer station like other salons I've been to. I am so happy with my hair and I'm 100% coming back to Salon Madrid and Sarah for my next cut. read more

always a great experience with Michelle, she exceeds expectations and gives you EXACTLY what you ask for!! 1000000000/10 recommend every time !! read more

10/10 , great service & the vibe of the place was very pleasant. Michelle who was an angel, helped me recover my hair. I recently had my hair cut by a different salon (the before photos) & was left in distraught with the choppy cut and uneven bangs. I found this salon on yelp and she did a great job reviving my hair. Ive never had it this short but Michelle made sure everything was okay before doing anything. Pricing was also not too bad considering today's economy. Would definitely recommend coming here :) read more

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thank you sarah for cutting my hair you made my day with your kindness i love it and i will be coming back! read more

Salon Madrid - Sarah cut my hair and she was so kind and i absolutely love my hair! - Hair Salons Near Me - Rancho Cucamonga, California

Alysa Gutierrez is fantastic! Not only did she give my daughter a beautiful, trendy cut and blow out, but she also knew exactly how to color and cut my naturally curly hair. I really appreciate that she contacted me in advance to get a better idea of what I was looking for, and even asked me to text her a picture of my current hair and an inspiration photo. This kind of preparation made me feel very confident in her ability to guarantee a great outcome. read more

Nope! Went here for a color and cut and both came out bad. I was really excited to go to this salon based on the look of the location and reviews even though there are a couple of bad reviews. About my color. I told the stylist that I wanted light brown throughout and blonde highlights. I was definitely not happy with finished product. It was not as blonde as I requested for it to be. I ended up going to another girl at a different salon to fix the color. I didn't know if I was just over reacting about how I felt towards the original color job but the second stylis she told me that the right side of my head was done nicely but the left side definitely needed some more work and that the bottom half of my hair looked like there were hardly any highlights at all. I did pay for a full highlight. Hair cut. Maybe this was a bit of a miscommunication but she cut my hair way too short. This was probably the worst part of it all. I had fairly long hair. I ask for about 3 to 4 inches to be cut off, falling somewhere below my shoulders. I also told her that I prefer long layers. My hair basically sits on my shoulders with the shortest length at just below my chin. Not only was it cut too short, the layers are not nicely blended. It's very choppy looking. And once again, the second stylist confirmed that I was not over reacting. Before I even complained about the cut she asked me if I wanted her to fix the cut too. I told her no because that would likely mean cutting off more length. I'll have to slowly fix it as it grows out. Another issue with my length is that my hair is naturally curly so I now have to straighten it because curls do not look good at its current length. I called the salon after getting my hair fixed to ask for a partial refund for either the color or the cut since both were bad. The manager told me that because I went somewhere else to get it fixed that there was nothing they were willing to do. He said that had I come to them first they would have offered to fix it or refund me. I told him that the option of me letting them fix it was never an option therefore the only option is a refund. He told me that he would talk to the stylist and call me back. THEY NEVER CALLED BACK! I have a feeling that not returning phone calls is a usual thing. While I was getting my hair done someone called asking for the manager. The caller was told that the manager was not in. However, there was a man there that seemed to be the owner so I dont know why the call wasn't forwarded to him. Red flag! read more

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Ask for Sarah! She was amazing. I was looooong overdue for a haircut and rarely pamper myself. She got me a mimosa, and helped me pick out a cute haircut. She cut it perfectly and taught me how to style it. She was so very patient and took her time even though I was at the end of a long day right before Mother's Day. I so appreciate you, Sarah! And I will be back. read more

Aliana has been my balayage stylist for about 6 months now. She is professional, kind, and cares about quality. She has never cancelled an appointment and is very organized in her booking process. Definitely recommend! read more

Salon Madrid - Balayage - Hair Salons Near Me - Rancho Cucamonga, California

I made an appointment with Sarah for a cut and dye. When I showed up she said that she never scheduled for a dye very inconsiderate, wasting peoples time and gas. read more

"IT WAS STRESSFUL AND TO BE HONEST WITH YOU I DON'T THINK I'M THE HAIRDRESSER FOR YOU" was the text I received. I spent the day feeling awful as though I did something wrong....literally spent the ENTIRE day analyzing what I could have done wrong...was I offensive?...was I rude??? Today, I woke up and refused to let it bother me because I did nothing wrong. The ONLY thing I FOUND myself guilty of was HOPING that I'd get a DECENT hair color. I was COMPLETELY POLITE AND NICE when my hair was left an orange brassy color and I asked if she could fix it both the FIRST and SECOND TIME. The first time she did my hair it was left orange. She goes on to question my shampoo after I had ONLY washed it twice...(not to mention I use Alterna shampoo) in less than ten days. The second time, the lighter brassy greenish hue, I asked if she could fix it by just dying my hair dark again to mask the mess of my hair. I couldn't get in to see her right away due to her schedule and my work schedule. So over the waiting period of time, I decided that my hair had been through enough and cancelled on the going dark in hopes of going blonder in the future. When I text her to let her know... I received the text that my future appointment had been cancelled and that it was stressful...that she wasn't the right hair dresser for me... She even had the audacity to refer me to another co-worker, as if that wouldn't have been awkward. Her honesty made me feel bad, but I respect it and appreciated it. It too, however, confirmed my need to share my experience not in hopes of deterring business from this establishment, but just some food for thought. Make sure you do your diligent research before deciding on a hairdresser. *****-------****** Original review: Got my hair chopped off and had some kind of balayage put in. My hair came out orange/brassy. The stylist was nice enough to attempt to correct it with an ash toner. Came out looking a lighter shade of brass/greenish hue. I was going to get it darkened back to my natural color, but decided my hair had had enough change for the moment. ALL FOR THE PRICE OF $200. I walked away disappointed and embarrassed a little too at what my hair was left to look like. In all the place is cute but I didn't receive what I paid for unfortunately. read more

Salon Madrid - Brass - Hair Salons Near Me - Rancho Cucamonga, California

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I've been going to Heather for over a year. She's amazing! I went in because I got a botched haircut from Color Me Beauty (Giti) and Heather fixed it! Been going to her ever since. read more

Salon Madrid - Before and after. Heather fixed my trash haircut! Been going to her ever since... for over a year. She is amazing and talented. - Hair Salons Near Me - Rancho Cucamonga, California

I've been going to Linda since forever!! She's super friendly and honest. I love the way she cuts and colors my hair. read more

Salon Madrid - Cuts and color by Linda! - Hair Salons Near Me - Rancho Cucamonga, California

Consistently gives out some of the best haircuts I have ever received in the continental United States. I was blown away on my first attendance here and have no intention of trying elsewhere if I can attend here. Highly recommend and don't believe you can ever go wrong with SM! read more

First time here and i must say i was super impressed. Saturdays they have mimosas and appetizers for the customers so this place gets busy!! Service was fantastic! All of the hairstylists were really professional and friendly. The salon was decorated so nicely. It felt like i was at a fancy bar at first. My new go to salon! read more

I came in for a quick hair trim. Had a great fast and gorgeous fresh hair cut by Carlos!! Very stunning

Amazing haircut. I don't generally care if myself but I decided to get a haircut and this place gave me a great cut. There was no judgment on the obvious fact that it had been more than a year since my last haircut. I told them I don't have time blow dry my hair. They game their recommendations and I did what they suggested. My hair is so healthy again and has some body. read more

I love love coming here. Hairbymetzli is always the best. So accommodating and kind. Love the vibes in the place. I have been coming since 2020. Best hair stylist read more

Came in to see Esther and I couldn't be happier!! She worked so much magic! I came in being full blonde with so much color correction needed. She added low lights and highlights in to give me a new look. A month later I decided I wanted more blonde to be lighter for summer...and bam she worked magic and left my hair EXACTLY the way I hoped. Definitely recommend her to work magic on you! read more

Salon Madrid - Hair Salons Near Me - Rancho Cucamonga, California

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It's been so long since I have been wanting to try vivid colors, and I'm finally where I want to be. It was worth the wait of letting my hair grow out which took forever! Then doing the blonde back in June which I didn't hate but wasn't me, I now am obsessed with the outcome. I couldn't thank Mahri enough for the time and effort she put into my hair! I only showed her a few photos of inspiration that I really liked since I'm terrible at describing. After I let her decide what would work best for me, and I don't regret it. Also the integrity of my hair is amazing considering all the process it went through! Thank you Mahri read more

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This is my updated review: I was contacted by Madrid as he wanted to make things right. We set up an appointment for this morning at 9:00am and Michele did my hair. She did an AMAZING job! She did my hair exactly how I had envisioned it the first time. Madrid was very apologetic and very understanding. I am so thankful to them both for going above and beyond and making me feel beautiful. Thank you guys so much! I can't wait til my husband sees me and to celebrate my birthday this Friday read more