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    Salon Lumin

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Salon Lumin

    Haircut

    Makeovers

    Makeup application

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    2 years ago

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    Hair By Aysha

    Hair By Aysha

    4.3
    (24 reviews)
    4.1 mi
    $$

    Extremely rude, I'm not dumb enough to spend $700 on hair that will be covered anyways for a few…read morehours.

    Please listen to the negative reviews. There is a very real reason for them!…read more NOTE: I started writing this review in August 2022, but I am posting it in September 2022. I am a bride who started engaging with Aysha for her bridal hair services during January this year. My wedding is in September, it is August now. Just a few days ago, Aysha upped her prices for her bridal services a month before my wedding, telling me that this reason is to honor "inflation." When I refused, telling her she needed to honor the contract I signed at the time of "booking" her, she claimed that contract was not real because she did not countersign it. She also told me explicitly that she could raise the prices as she pleased as it was her business. Lastly, she said if I was not comfortable with the upped charges, that she will find another artist of "lesser cost" to me. The thing is, I paid Aysha a Zelle deposit for 30% of the services at the time I "booked" her and signed the contract from my side. Although money was exchanged, she is somehow claiming this was not a real contract. Right after she did this to me, I took the night to properly evaluate my experiences with her - which were all really awful. She never responded to me on time. She belittled me when we spoke. She took advantage of my stress as a bride. The next morning, I chose to not proceed with her bridal hair services (after she increased the prices for "inflation"). Since she was alleging this contract was not valid, she has no case to keep my money. I called her to tell her this and to return my deposit, but she told me "she does not think she can return it," because "it is only a month away from the wedding date." (Tell me how ironic it is that she even attempted to argue that, considering SHE was the one originally threatening to cancel her services on me if I didn't agree to pay her more! And, imagine how I felt as THE BRIDE when she called to threaten the validity of her contract with me, one month before the wedding!!!) She then tried saying that she would consider honoring the original contract prices to avoid paying the deposit back to me, but I did not want a hair stylist who manipulated me that way... she broke my trust! She said she would call me back, but she did not. I tried calling her - she did not pick up. I emailed her documenting all the horrible things she did to me (she is extremely disorganized; she could not even remember which bride I was whenever she would finally respond), also using that email as a formal written notice to ask for my money back by that Friday, and she did not even respond. Even before she increased her prices to me, Aysha had always been flaky with me and sometimes took months before she responded to my emails and texts (this was true even after I paid her my deposit and thought we were booked). As a bride, every day can feel like a year when you are planning every detail out, so punctuality and accountability with your vendors is critical. I learned I was not the only bride who experienced this, but I learned too late. Some girl who I know personally also experienced an extremely similar case, but she did not speak up because she thought it would not change anything. I only found out by expressing my angst to a friend that many other brides were in the same boat as me. It appears there are others even on Yelp who also went through what I did. I beg of all brides who experienced the same things as us - please do your part and LEAVE AN HONEST REVIEW! So if she is that bad, why all the positive reviews, you ask? In my opinion, I think this is because Aysha knows how to charm people. Even after telling me she was increasing the prices, which is completely unacceptable given the pretense of a contract we had, she somehow played the victim card by saying she shouldn't have booked a bride who couldn't honor her "high prices." I was perfectly willing to pay the amount we agreed to in writing, but somehow she was repainting the narrative. It's very manipulative behavior! When she raises her prices shortly before a bride's wedding, the bride will likely just pay it to make sure the booking still is valid. Unfortunately for Aysha, I am not that kind of a bride, and I am going to take every appropriate, legal action I can to get my money back and spread the truth. If you are a bride, please - don't end up in my shoes. Listen to the reviews, do your research, and pick someone reliable. It's your special day! Please, pick someone deserving to do your hair. Positive vibes only.

    Photos
    Braided updo
    Braided updo
    Reception look! Soft curls
    Reception look! Soft curls
    Hey Miss Retro!!

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    Hey Miss Retro!!
    Gals and Ghouls

    Gals and Ghouls

    3.7
    (6 reviews)
    50.6 mi

    Brides beware!! They are very slow to respond and communicate expectations poorly. Their…read morecancellation policy is 72 hours once the contract is signed and they seemingly intentionally do not respond in a timely manner within the cancellation window. Once outside of the cancellation window they were more responsive, however rude and unwilling to flex on their policy even after citing reasons why I was uncomfortable moving forward with their hair services, and willingness to work with them before deciding to cancel (the result was not what I wanted and I communicated this within 24 hours to them). I was dissatisfied with the hair trial for my wedding, which was voiced during the trial and dismissed, and now I am stuck with a non-refundable deposit because of their poor communication practices. I politely requested the difference of the deposit and trial services refunded to me, and was met with extreme defensiveness. I felt extremely undervalued as a customer, and their apology simply did not feel genuine or with any desire to make it right. Be careful when referencing their "not normal business hours" approach, because they will use this to say that just about any time that you contact them does not fall within that time frame. This is the main concern, I had high hopes and excitement for their services based on previous reviews, and was incredibly disappointed with the way they do business. They are very shady with contracts, and seems they will skew their words to ensure they are not violating their own contract. See the other one star reviews, it was a similar experience. Aside from that, Kaity who did my makeup was absolutely incredible. I started with wanting "natural but amp-ed up" and then realized I liked a lot more glam. She listened and provided advice, gave me exactly like my inspiration, and the makeup lasted all day - even after a gym workout. If you are confident in your services and need no changes, this make-up is worth it.

    Friendly, professional, fun and most importantly - talented ladies! They did make up for me and and…read moremy bridal party. We had a great time getting ready and they were an instrumental part to that. I would definitely hire them again. Actually looking for a Halloween costume that requires make up just to see that side of their business!

    Photos
    Gals and Ghouls
    Gals and Ghouls
    Gals and Ghouls

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    Salon Lumin - hair - Updated July 2026

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