Love the service and staff. They take care and do not rush you through. I do pedis and dips…read moreregularly. Highly recommend.

They messed up my toes and nails horribly and it was hard to speak up that I didnt like them. I…read morepayed $180 just for me to not like them now I'm stuck with these for my birthday. Didn't match my inspiration videos and pictures at all even after they asked to see them multiple times. Don't go there. They were also very rough as if they didn't want to do it horrible work ethic.

Nathan and Phillip always do an amazing job! I love the service and their professionalism. They…read morealways slip in me for my last minute appts. Thanks yall!

Worst mani pedi I've ever had they truly did a bad job and they removed my ingrown toenail when I…read moreasked them not to which is illegal, and my nails were all different shapes and lengths on both hands and feet and they refused a refund or to properly fix it I would give it zero stars if I could and they charged 150$ DOLLARS the guy was mad and rude when I reminded him I didn't want the extra soaks and scrubs that I just wanted the nails on my toes done even tho put it on my sign in online

I always love this place but today was the best. Anna worked with me and I am so in love with my…read morenails!

I have been here two times. The first time was nice, people friendly, the complimentary drink is…read moregreat, but the pedicure didn't last very long. It wasn't well-painted, some of the nails showed, and it chipped easily. I liked the location and how clean it was, so I gave it another try. (Can't say I minded the free glass of wine, either!) The second time, I was greeted by a very smiley, happy, nice greeter (maybe the owner/boss). When I said I wanted a basic spa pedi, she joyfully tried to upsell me to a higher priced pedicure. When I declined, her face went straight from smiling to frowning, and she pointed to the colors, and grumpily said to choose a color, then ditched me. I was not impressed with her fakey fakiness. I am a paying customer, so don't be rude if I don't let you upsell me. UCK! The pedicurist was better that time, but it still didn't last as long as at other places. I felt like there was a lot of stress /anxiety among the workers, too. Poorly managed, didn't feel ethical.

I am writing this portion of my review prematurely - I…read moredon't know if this Cibolo LUXX is affiliated with LUXX in NB but that location is not good. I had them use dirty tools, try to overcharge and haggle with me for prices, and make me wait over 45 min for a pre-booked appointment. I also have specific things I look for in a nail salon that I want to outline here before going in. ***Edit***I typed the questions before I went and then filled the answers in the next day after my appointment. - so first off will this location be clean, maintain sterile standards/ abide by safety regulations? The majority of the service was done very much up to par. The only thing is they do not pour acrylic powder into a separate dish which is not ideal as any soft/absorbing surfaces/products should be discarded after a single use per state regulations. - Will they haggle prices? (They are running specials right now that do not have a "no-combination" disclaimer.) I honestly did not have the courage to ask them to use both but they did not add the "10% off all services" on my bill even though they have a huge banner out front. This makes me think they won't give you a discount if you don't ask even if they should. With the discount my acrylic fill with shellac was 40$ without tip. - Am I going to be sitting around waiting for my appointment that was booked more than 24 hrs in advance? I got there at 11:38 for an 11:45 appointment and they sat me immediately. They did leave me sitting for about 5-7 minutes however they started my service at my appointment time. After prepping my nails a bit the tech got up and left me there for at least 10 minutes before a different tech came and did my service. - Is the actual service pleasant, pain free, and generally enjoyable? The nail tech did a great job. She took her time and was very meticulously about the shape, borders, and symmetry which was really nice. She was also pretty fast which is a bonus. She checked in with me serval times during the appointment as well to make sure I liked my nails. This is really nice for someone who may not be as comfortable voicing their concerns. She also very professionally and graciously fixed a couple little things I voiced. - Is the overall product of my nail visibly appealing and what I wanted? The nails are awesome. They had a huge selection of colors I haven't been able to find at several salons and I'll definitely go back to try some others.

Perfect clear for a military girl! Very clean and very…read morenice!! I got clear overlay with tip!

This place is Great! My daughter and I had an amazing time. Very polite, and everyone made sure to…read moretake care of the customers.

I arrived without a appointment. Got right in and sat down. Girl filled the tub. Water was way…read moretoo hot. She cooled it off. I put my feet in and right away she started on my left foot & no time to soak. The race was on and after 11 minutes she was finished with the basics. Wanted to charge an extra $10 to use the rasp on my heals. My left big toenail was received with little attention. It was gross! It's still gross. She did not appear to enjoy what she was doing, maybe it was because I am old ! Start to finish it was 22 minutes which included legs massaged but no real pampering ! Movin on! $$$

Most massages are 60 minutes minimum. I don't have that kind of time. They have. 30 minutes minimum…read moremassages and they're amazing!

My usual nail salon didn't open till later in the day so I decided to go to bijou nail lounge. When…read morewe walked in, it didn't seem very busy, one of the workers.(owners?) was doing someone's nails and asked us what service we wanted. We chose mani pedi for both of us. It seems that some of the workers don't understand English as I had let the woman assisting us know that my mother had to go to the bathroom. The nail tech kept insisting that we follow her, but everything was fine. The nail tech started working on my mother's nails first. By the time they got to me, the water that my feet were soaking in was cold. Another worker came and helped by starting my pedicure. He was a bit rough with the leg massage and really it was quite annoying as he did one leg twice. The hot towels for my legs cooled off rather quickly. the hot towels for my hands for the manicure stayed warm for a while. They tried to upsell for eyebrow waxing, which is sort of funny because my eyebrows are thinning, and they did not need waxing. The lady assisting us said that she just wanted to offer services that would make people feel good about themselves. After my mother was finished it took an additional 40 minutes until I was through. I guess they didn't have enough people working that day that I have to wait. I do like that The salon does not have any stairs as my mother is 90 years old and stairs are always a safety issue for her. Overall, I was satisfied with the services and I may decide to start coming to this salon. ****UPDATE**** 8 hours later 5 nails have completely chipped polish, can't believe it. And I didn't do any housework, or used cleaning chemicals or anything that nails should have chipped. Sitting watching TV and hanging out with my dogs should not cause polish to chip off. The polish on the toes is still on.

Made an appointment and was seen promptly. I had inspiration pictures from nails off of Pinterest…read moreand ruby was able to recreate them perfectly! Julie did my pedicure and she was extremely kind and did a fantastic job. I went on a Sunday morning and it was very calm and quiet. The inside is huge and very well maintained and clean.

Do not ask for tom at the front desk to do your nails. He's extremely rude for no reason and…read morethinned my Nails out insanely because he refused to soak off my nails when I requested that instead he put the filer machine on high rushing. Do not ask for him unless you want to be mansplaned.

10/10 service from DIU, she's was amazing and very sweet will definitely be returning!!read more

Great nail spa! I always get my pedicures here & leave satisfied! The employees are nice and do a…read moregood job! Complimentary drinks are included!

The man who did my pedicure was amazing, he paid close attention to detail and didn't go short on…read morethe leg massage. The massage chair was REALLY nice to sit in! However, the woman who did my nails skipped out on making sure they're perfect. She didn't get close to my cuticles at all, rushed through it tho my friend and I were the only ones there. She also didn't cover my thumb nail in top coat, so now I have this weird dull patch from the acrylic. Afterwards, when I went to go wash my hands, apparently she was talking rudely, as I walked away to the bathroom, missing the hand washing station (my first time ever getting nails/feet done). I didn't know any better. My friend was getting her feet done by a different, kind woman and she had to tell the other nail tech to be nice, and that woman left to go to the back so I wouldn't have to deal with her again. I'd come back, as long as that woman doesn't come anywhere near my nails. The woman with the close cut hair and the man were fantastic tho, I'd recommend giving them a try!

Unfortunately with all this covid bs going on I had to venture out to a different salon because…read moremine isn't open. I'm kind of disappointed. The staff was extremely friendly which is why they get two stars bu but the lady rushed through my nails so fast I really am unhappy with how they came out. It already looks like I need a fill because she didn't go all the way to the cuticle and my right ring finger came out crooked and they are all really bulky. She did my nails in 20 min because I don't think they realized they made two appointments for 11 with only one nail tech which meant she just hauled ass through mine :( I hate spending $50 on nails when they come out crappy.

Now Mila Nails. I went in for a fill that I previously got…read moredone at Marina Nail Lounge (don't recommend). The man started my nails and the lady finished em off. Customer Service: upon arrival i was greeted and asked if I was the one who called I said yes. The man told me where to sit and got started on my nails. While another lady did my toes. All THREE people who worked on my toes and hands were nice and sweet. They took their time on my nails and toes and I left a very happy customer.

UNDER NEW MANAGEMENT- Tokyo and Holly are so talented and Amazing. AND the name changed It is now…read moreMILA NAILS. Great Customer Service. I've been seeing Tokyo for a year now and since this is her new shop...I am so proud to see a woman own their business. With that being said...Tokyo is AMAZING with Nail Art. Any design I come inside with she can do and does it very well. Highly recommend!!! Come in and sip some wine...and relax to get your nails done. The place is clean, friendly and professional.