Changing my review to one star after the owners snarky response. Some people should simply not own…read morebusinesses. Not ever, in the history of Yelp, has responses like yours HELPED a business. I'm sure it feels great in the moment...but I bet it won't feel too great when you're shutting your doors. If you're THIS reactive to constructive criticism, that's on you babe. If you think I would have come back after THAT reply, you're crazy. Treating myself, as a customer, regardless of my experience in the industry, politely would have garnered a positive change in my review. After that reply...Good luck hon! Edit to owners second response: my initial review was in no way rude, it was honest and I actually left out details to show kindness to the stylist. It's not her fault, I never even said her name and that was on purpose. No one was "put on blast" (how old are we?) It was simply an accurate description of my experience. Blaming me for the HUGE CHUNCK missing from my hair is funny. Yes I had cut my own bangs, no they were not fixed by the stylist...clearly, look at the picture. Since the owner knew who I was. She also could have called me, she chose instead to argue like a teenager over Yelp. For new potential clients to see. I'd. Be. Mortified. If someone left my salon looking like I did, but more mortified to be THIS petty. This will be my last response. Future clients beware. If you're unhappy, this is how you will be treated. FYI. I didn't end up calling because I read your replies to others who had and shocking ...you were rude to them too. Embarrassing. Good luck!

I would like to thank my girl Amy for my wonderful wonderful wonderful blonde…read morePERFECTION of HAIR.... She never fails to amaze me!!! My hair was thin and falling out over a year ago when I first came to her and she's taken me from thin to strong LONG beautiful hair!! Wouldn't trade her service for anything!

Looked a million different reviews & instagrams before deciding on the hair spa. Its close to my…read morehouse & super cute area/inside space. Got my Hair done by Marissa. Its always scary to go somewhere new, but she was easy to chat with & understood what I wanted with a few questions & some inspo pics. Ive gotten so many compliments since & even ~4 months late & growing out still looks gorg.

Thank you to Helen who provided me with last minute highlights for a party. She was so nice and…read morereally knew what she was doing, even at the end of her work day. Small space, but positive vibes.

I have been box dying my hair on and off for the last 14+ years. So I was nervous that Lynn…read morewouldn't be able to get my hair color the way I wanted it. I wanted the ombré bayalage but was worried that the black was on too thick and for too long. Lynn wasn't sure either but we tested my hair and it was strong enough to withhold the chemicals, she didn't want to ruin my hair. I really appreciated that since most hair stylists would fry your hair and take your money and not care. Lynn told me I have thick and beautiful hair, so she didn't want to ruin it with chemicals if my hair wasn't strong enough to manage it. Hours later, my hair came out perfectly the caramel colors I wanted and the ombré was perfect. I'm thrilled with the results and I'll be back for Lynn to help me manage this hair.

In need of a haircut, I stopped in to visit Imagine Hair Design in Encinitas and was impressed by…read morethe level of talent and professionalism of hair designer, John. From the moment I walked in the door, I felt welcomed and at ease. John took the time to listen to my hair concerns and preferences and offered expert recommendations. The haircut I received was top-notch and exactly what I wanted. The salon offers haircuts, styling, expert hair coloring, permanents, shampoo, blow dry and other services. I was also impressed with the cleanliness and safety measures in place at Imagine Hair Design. The salon is clean and the team takes every precaution to ensure the health and safety of their clients. Overall, I highly recommend Imagine Hair Design and their talented team of associates . They truly go above and beyond to deliver exceptional results and a memorable salon experience.

Jenna is honestly a life saver. I made the choice a year and a half ago to dye my hair red (post…read morepartum craziness). Jenna did an amazing job explaining the process and how the application/color would affect my hair and that it would take about 2 years before I could go blonde again. After 8 months I asked to make me dark brown....then light brown....and now blonde again. And SHE DID IT. In one session I'm already feeling like myself again and can't wait for my second session to get my perfect blonde. Thank you Jenna!

omg! i finally found this talented amazing woman called Jenna! I have been looking for someone to…read morecut and style my curly hair and all my curly hair people you know how hard it is to find Someone to cut your curls and style it correctly and this is your girl! I love her place. It's very chic and Instagram photo ready. I am so happy that I found this lady and looking forward to recommending her to all my friends. Just took my mom there the other day and she's obsessed with Jenna and her talented work that she does on your hair.

Bert and his dog make you feel at ease (perfect vibe) while you enjoy a nice haircut. He did a…read morebeautiful haircut for me initially, and then I took my son to him. My son hate haircuts (because of sensory issues) but Bert made him feel at ease and now he looks forward to them. What a turnaround before it was hell for him, now is heaven. Thank you, Bert!

Bert made me pretty For the longest time, I was debating on going from long hair to short. Bert…read moregave me honest feedback after we reviewed pictures and went from there. I'm very happy about our choice and the haircut was exactly what I wanted. Bert is also friendly and converses well. In the ceiling, a statement reads, "Conversation is optional" and that was nice. Studio is clean and is in a nice location of Leucadia. Definitely coming back.

I can't recommend Steven and his team enough! From the consultation to my appointment, everyone was…read moreso kind, welcoming, and attentive. Steven worked absolute magic on my hair--color correction I know is not an easy task but it turned out even better than I imagined, and I couldn't be happier with the results! My hair stayed healthy throughout the process. It looks and feels amazing! As a stay-at-home mom, I don't get much time to myself, so this appointment was exactly the pampering I had been dreaming of. Thank you, Steven and all the sweet ladies who also worked on my hair!! Already booked my next appointment and can't wait to be back.

I booked an appointment at Sax Hair Salon specifically because Steve claims to specialize in grey…read moreblending. What I experienced at the hands of Steve and his staff was an absolute nightmare that resulted in severe chemical burns, leaving my hair completely fried and feeling like wire. Looking back, I deeply regret ignoring the initial red flags. Steve spent most of the appointment on his phone while he worked. Because I always try to see the good in people and give them the benefit of the doubt, I stayed in the chair. It completely backfired, and I am deeply disappointed. The lack of professionalism and basic competence from the entire team was shocking. After the first round of bleaching, his assistant rinsed my hair and brought me back to the station. Steve proceeded to aggressively brush my hair. As entire clumps of my hair were actively falling out, he looked at me and falsely claimed, "it's totally normal." He then stated he was going to bleach a remaining dark band of color, but instead, I watched him and his assistant blindly redo the entire strand. I trusted his judgment simply because he is supposed to be the "professional." The mistakes only escalated during the toner application, which was handled by his two assistants. They acted like silent, unengaging robots, completely ignoring me throughout the process. They entirely missed the bottom section of my neck, leaving terrible, uneven splotches throughout my hair. Furthermore, I explicitly instructed them not to put toner on my natural greys. They completely ignored my request, leaving an extremely noticeable, botched patch on the side of my head. When I pointed it out, they casually brushed it off and told me it would "eventually fade." The absolute breaking point was the blowout. Steve and two of his assistants began blow-drying my hair. As the assistants yanked aggressively on my severely compromised strands, smoke literally began rising from my head. Seeing the smoke, the botched toner, the splotches, and the sheer extent of the chemical destruction, I told them to STOP and burst into tears right there in the chair. This is not a professional crew. If Steve could not handle the technical challenge of working on my hair, it would have been perfectly acceptable for him to just say no. why would a team of "professionals "would treat my hair with such complete disregard. Steve fully acknowledged the severity of the damage by refunding my deposit, waiving the service fee, and even offering to pay for hair extensions. But why would I even accept him paying for extensions? My hair was long, healthy when I walked into his salon; I didn't need extensions before he ruined it. Furthermore, I wouldn't trust anyone he knows to touch my hair. While I recognize he knew he was in the wrong, a refund and an offer for extensions do not change the fact that my hair is destroyed. He asked for an opportunity to "fix it," but the trust is entirely gone; there will absolutely not be a second chance. This entire experience was easily one of the worst days of my life. I am an emotional wreck every single time I look in the mirror. My friends and family have looked at his Instagram page and are completely disgusted by what he did to me. Because of their incompetence, I have already been forced to chop my hair off and spend $875.00 out of pocket on specialized repair products just to salvage what is left. I wouldn't even send my worst enemy there. Buyer beware. Avoid this establishment at all costs.

Elena is the absolute best! My hair had Aton of red tones and was very dark because of an accident…read morefrom another stylist and Elena was able to make it into an amazing warm honey color and I love it! Would definitely recommend! She is so personable and professional!

The best and coolest hair girl. I met her in 2020! She has so much knowledge on hair and you can…read moretell she's passionate about her craft. I've also had her cut my daughters hair as well. She loved her hair and her nice vibes :) I very much recommend you book an appointment with her.

I had been trying to fix uneven color and harsh grow-out lines for a long time, but this was the…read morefirst experience where everything finally looked effortless and natural. The attention to detail, patience, and understanding of what I wanted made such a difference. Instead of pushing a one-size-fits-all result, the stylist created a soft, seamless blend that feels polished while still looking completely natural. The overall experience was relaxing, professional, and exceeded every expectation I had walking in. My hair looks healthier, brighter, and so much more balanced now. I've never felt this confident about my color before and I'm genuinely excited to come back again.

The good news is once you know where it is, it is easily found. Tyler is a very capable…read morehairstylist. He did an amazing job with very long curly hair that has not been highlighted since before Covid. He gave a good trim exactly as instructed. All in all it was a very interesting afternoon for money well spent. I will be back. With garlic gusto and gratitude, Chef Marian