This is hands down my go-to salon for reviving my natural hair! From the moment I sit in the chair, I know I'm in good hands. They do an incredible job--my hair leaves feeling deeply moisturized, healthy, and thriving every single time. What really sets them apart is their professionalism and efficiency. They respect your appointment time, move with purpose, and still take the time to educate you about your hair type and proper care. It's rare to find a salon that combines speed, skill, and genuine care so seamlessly. If you're serious about your natural hair journey, Salon Hairapy is the place to be. Highly, highly recommend! read more

Let's start with the long wait time I came in for a trim, wash, and silk press, and I ended up waiting for hours. The shop owner doesn't seem to know when to turn people away. She keeps taking in new clients, leaving them sitting for hours, spending their entire day at the salon just to get their hair done. I came to Hair Therapy as someone who has struggled to maintain my 4B/4C hair. I arrived with my hair in its natural state under a bonnet. When it was time for the stylist to wash my hair, I removed my bonnet, and as soon as she saw my dry natural hair, she began showing visible signs of dissatisfaction as if she didn't want to do my hair or had never worked with Black hair before. This was shocking, especially since she is a Black woman herself, working in a Black-owned salon. She looked at my hair in disgust and immediately grabbed some detangler, saying she would work through it dry. I told her, "All you need to do is run some water through it and it will loosen up," but she continued huffing and puffing, clearly annoyed. Her body language made it obvious she didn't want to deal with my hair. When I asked if she was okay, she said she was fine but moments later, without any explanation, she walked out of the room and went to the front of the salon like she was about to pass out or cause a scene just to avoid finishing my hair. The situation felt disgusting and discriminatory. I was left sitting there with my neck tilted back in the wash bowl, starting to cramp, until another stylist came over to finish washing my hair. When I asked what was wrong with the first stylist, she brushed it off like it was nothing. I've never felt so uncomfortable in a place that was supposed to be welcoming to someone like me, as a Haitian-American woman. It was absolutely the worst salon experience I've ever had, and no woman should ever have to go through that level of unprofessionalism. The owner claims her salon is "inclusive" and "different from others," yet even during my negative experience, she bragged about how she could move to newbury street and raise her prices because people "keep complaining" about them when, honestly, for the quality of service provided, the prices are not worth it. In the end, my silk press only lasted two days. Overall, it was a terrible experience that has haunted me since. read more

Still a five. I added new pics too. I get everything done here. Partial weave, braids, balayage and now my son, who is on the Autism Spectrum, gets his hair done here. He is half Mexican so he has REALLY CURLY hair and is tender headed and being on the spectrum means he feels pain 10 times more different than neurotypical kids. He smiles the entire time he is getting his hair done. The last time Melissa did braids in his hair and played math games the whole time to help him through the process. Lauren, Kathy, and Melissa get curly hair and my son's special needs. read more

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Words truly cannot describe how much I love Salon Hairapy. It is always challenging finding a new salon, but man did I hit the jackpot with this salon! I went for the first time a year ago & will forever be loyal to them! Kathy & every stylist in there is wonderful and works magic every time! If you're looking for a new place, this is the one. My hair has only gotten more & more healthy since coming here. I appreciate y'all for your amazing work & skill! read more

Salon Hairapy - Hair Salons Near Me - Malden, Massachusetts

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This is an incredibly inclusive salon that caters to all hair types - literally. I transitioned from a perm to natural some years back. I only did because I trusted the owner's actual knowledge of hair - not just regarding style, but hair management and growth. wonderful staff, nice ambiance, super friendly. Hair is so personally important to each of us, so finding and trusting the tight people to help manage my hair was the determining factor for me. Try them. L. Maxwell read more

Literally called 20 minutes before closing on a Saturday and they took me! Missed my appointment at my regular spot and called soooo many places that said no, mostly because I have a sew-in so they refused to refresh my style since they didn't install. Stumbled on Salon Hairapy on google. I called and got the okay to come from Troy the manager. Even if I still had to wait due to the fact that they are obviously amazing and busy!!! But when I tell you they saved my whole life - ha! I'm due for travel and needed my hair done. Thank you doesn't begin to highlight how thankful I am for this gesture. Cassandra laid and slayed my hair after what I know was a long day. She shared tips on styles I can consider in the future and where I can buy hair for these styles. Troy letting me come get my hair done today is beyond a simple thank you! Sooo had to drop this review read more

I live on the South Shore and I go to Salon Hairapy. They are very accommodating with my schedule. I have issues with dry flaky scalp and Kathy the owner helped direct me to go to a dermatologist to get my dry scalp treated. I have being going to different salons and no one ever told me I need to see a dermatologist for my scalp. Now I can go out and not feeling embarrassed about flakes falling on my dark clothing. I used to have my hair perm and Kathy told me, with the texture of my hair she recommend me to go natural and that was one of the best thing ever, now I do not perm my hair anymore. I will continue to travel to Salon Hairapy to get my hair done. Everyone there is so nice. read more

If I could move in to this salon I would - if you are contemplating whether or not to go to this salon - stop thinking about it and just make the appointment - EVERYONE is so kind and helpful and does beautiful work - Kathy is amazing and SO talented. They are fast, professional and the salon is fun and clean + the pricing is reasonable. Both me and my daughter love it here. This will be my new home until they kick me out ;) read more

Salon Hairapy - Who doesn't like sitting under the the dryer for a little bit - Hair Salons Near Me - Malden, Massachusetts

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I've been getting my hair done by Kathy and Salon Hairapy for years - no chemicals anymore, natural hair and in great condition thanks to these ladies. Booking an appointment via email is pretty easy, bottled waters offered for each appointment, everyone is required to wear masks. Glad to have found a salon that finally embraces my natural hair texture and supports protective styling! read more

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I've been to Salon Hairapy several times over the past few months, bringing my 3 year old daughter for services as well. While the owner Kathy seems to be the most experienced, everyone who has touched my head has been thoughtful and pleasant. I certainly appreciate how sweet and accommodating the staff is with my little one. Both of us always walk out feeling and looking like a million bucks without spending it! Pro tips: Parking can be tricky Kathy also does amazing makeup read more

I came in months ago just to attempt to get my 3 year old's (at the time) hair braided for his upcoming birthday. I was already turned away from one salon due to his age so I was prepared for him to cry throw a fit and them to say "BYE!". He cried. He yelled and squirmed his body but they did not turn us away they gave him a chance. Tried to calm him. Hugged him, reassured him he is ok. For that I appreciate them wholeheartedly. This would then shape his attitude and his feelings about getting his hair done going forward. From them on, each visit they grew on him and vise versa. My 4 year old literally sheds NO tears getting his hair washed, detangled and BRAIDED, conrows. We go every 2 weeks or so and I trust no one else to braid my kids hair. Prices are reasonable and they accept AMEX. Thank God! The braids are done very clean and neat, see photos. read more

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I used this salon for the first time months ago (fall 2019?), and I was not disappointed. I have since returned and felt, again, that I got good value for my money. I'm hoping to go back after all the COVID craziness dies down. Update from June 26: Mask use wasn't constant, however, in the stylist's conversation her attitude seemed to indicate she was taking precautions and understood the seriousness of the virus. She stated she'd heard of another salon in the news from which people had contracted covid. They did frequently sanitize. My hair--after using a new product--turned out great! The stylist had the opportunity to up-charge me with a deep conditioner or a full relaxer because of the length of my new growth, but she was honest about her process and saved me money, in addition to recommending products I liked that she used. I'm glad to have found a place I can get my hair care needs taken care of when my regular stylist (a nurse) is unavailable. read more

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Can't say enough about Salon Hairapy. Melissa and Kathy are both phenomenal--great personalities, and feel like family. My husband has locks and my daughter is 3.5 and has been going there since she was 2. As a white parent of a biracial child, hair has been a sharp learning curve for me and they have been so helpful and styling my daughters hair but also educating me in the process. So grateful for this salon!!! read more

I brought my autistic son here several months ago and they were awesome with him so I decided to take myself there and get makeup and lashes done, Let me tell you the time, patience, and knowledge of the woman who did my makeup and lashes far passes any of these high-end salons and the price was so affordable. So if you have anxiety like I do don't worry these ladies will make you feel like you are sitting around your girls. This salon has everything so go treat yourself and stop in you won't be disappointed read more

These ladies are on it. Their consistent in their quality and product every single time. 10/10 would recommend. read more

Salon Hairapy - Box braid aka singles - Hair Salons Near Me - Malden, Massachusetts

I love this hair salon!!! Not only do they friendly, outgoing and professional, the atmosphere is vibrant! Melissa did an amazing job on my braids and she had a great personality!!! This is my second visit and I am not going to another salon again! read more

I literally don't know where to start! Walking in the door for my first appointment and was greeted right away as if I was a regular customer. There was no wait, I set my things down and went right to the wash basin. I had a lovely deep conditioning followed by a gentle detangling and then to the dryer. I got a full sew-in with lace front. The braid down was immaculate, the sew-In FLAWLESS! I literally cannot say enough about the service. Everyone in the shop works together, they all seem very happy to be there, and they all take great pride in their work. The shop was extremely clean, the music was a nice volume where you could still have a conversation. Can't wait to go back! read more

I loved this salon atmosphere was so nice and right vibe ! Kathy really made me feel comfortable and her staff is friendly . I love my hair weave it looks so natural. I left salon feeling very happy about my hair and feeling so confident in myself ! read more

Salon Hairapy - Hairstyle weave done by Kathy - Hair Salons Near Me - Malden, Massachusetts

I had my first appointment today for crochet braids. All of the stylists here are super friendly. My stylist, Kendra, did a wonderful job with my hair. I always get the same style, but I leave most salon's feeling like I need to go home and fix it. But Kendra hooked me up the first time around. The music is also dope, which helps :) I'll definitely be back. read more

Salon Hairapy - Crochet braids. - Hair Salons Near Me - Malden, Massachusetts

My hair cut was great I went to Kathy and she lined me up and gave me a fresh cut. Please support black owned business . As a customer the prices didn't kill my pockets . The services that are provided are done by professionals . Look for Kathy she will hook you up read more

I absolutely love this shop, the ladies are always warm welcoming and prompt, The place is a vibe! Happy to have found my hair home

I was really impressed by this salon. I've been growing my natural hair for six years now and it's been so hard to find a hair salon that really caters to natural hair. This salon is the real deal. I went here yesterday to get my hair pressed and trimmed after work. As expected since Sunday is Easter and also my birthday the salon was packed. I didn't mind the wait because I know the afternoons can be hectic. The staff was so friendly and personable. The atmosphere was lively and spacious. Everyone who worked on my hair was so nice. Unfortunately, I only remember Kendra's name. She was so bubbly and lively. The prices are reasonable but I'm sad to say my hair sweated out overnight. I was in dire need of a trim though so I'm glad I got that done. I would definitely go back in the near future though. Only four minutes away from where I live. read more

5 star experience with 5 star ladies that I am blessed to have met. The atmosphere here is warm, welcoming, full of laugher and fun and the salon is filled with exquisitely talented ladies who go the extra mile to leave you walking out of the door feeling fabulous and smiling!! One of my all time favorite salon experiences! I got a smoothing treatment, trim and silk press and wrap and it was a great experience. Thanks salon Hairapy. Looking forwards to my next appointment!! read more

This was such a great experience. Painless braids! Fun and friendly staff. Great balance between professional and chill vibe with customer experience and hair care at heart of the salon. read more

I went here on a recommendation of a friend, when I found out my regular salon had closed and I was extremely happy with the results. I got a partial sew-in, styled in a layered bob with Patricia. The two main things that will keep me coming back are 1) I showed her a picture and she did exactly what I wanted, and 2) I could tell from the way she did my hair that she cared about hair care (and not about just throwing the weave in my head as fast as possible, which I have found to be way too common when get weaves/braids). The salon itself was very nice and easy enough to get to on public transpo. Overall, it was a great atmosphere to get my hair done in and I enjoyed meeting the staff, who are very professional, nice, and most importantly talented hair stylists. read more

This was the first time I had a touch up with no burning, just wish I didn't have to spend the entire day in the salon to get my hair done. They were down two stylists on a Saturday which meant a lot of time waiting. I also wish they had the new, high-tech, fast drying hair dryers, that would have cut down on the wait time too. I will definitely go back to get my touch up in a few months but will make sure I go during the week. read more

Salon Hairapy accommodates all hair types and styling preferences. The stylists ate extremely professional and service is on par with most salons. More importantly, clients are always made to feel welcome. I've gotten various styles over the years ranging from full weaves to natural styles and only needed one redo (crochet braids) bcz the hair began to loosen from the braids. read more

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I have Loved Kathy work ethic for over 10yrs, as a master stylist. I am so happy to have her as my cosmetologist and I will follow her near/far! Also, Patricia too, you will not be disappointed #maldenstylist read more

Salon Hairapy - Microbead weave - Hair Salons Near Me - Malden, Massachusetts

TOP 4 THINGS TO KNOW ABOUT SALON HAIRAPY: 1. The staff is professional and kind: you will always be greeted with a smile by their wonderful receptionist Michelle 2. This is the one place of business where they cater to you and your specific hair needs: They are NOT fans of the what's good for one persons hair is good for all 3. The staff listens to the client, but also makes sure to educate you on how to take care of your hair when you are not scheduled for an appointment 4. The prices are fair and reasonable If you have a little girl or you yourself are struggling with your hair schedule an appointment. You will thank yourself later! read more

Absolutely Amazing!!! My hair came out perfect!! I have received an abundance of compliments about how I look younger, and how beautiful my hair is! Thank you Salon Hairapy for making me feel beautiful again!! read more

I was scheduled for a crochet braids at 10 AM on a Friday - I arrived on time for my appointment and noticed only 2 stylists working, and several customers ahead of me; one customer was just getting started on locs by the stylist that was scheduled to do my crochet. Long story short; at 1:30 PM my hair had only been washed and blow dried, I hadn't even been braided. I told the woman at the front desk that I had to leave the salon no later than 3:30 PM; I walked out of the salon that afternoon with 4 quickly installed and extremely messy goddess braids. I looked horrible and I was furious. I took the day off of work; I had tickets to a show in Boston. My entire day was ruined because Salon Hairapy double books and mismanages their appointments. I will NEVER go back and neither should you. read more

5 stars! Super professional and fun. Felt like I was with my friends! It was my first crochet hair style and not only did it come out AMAZING but it was quick. They answered all the crazy questions I had about maintenance and were super gentle with my hair. This will def become my go to spot! Thanks girls!!! read more

Amazing! I had a sudden, powerful impulse to change my look, so I checked out Yelp reviews looking for a fix. I called Salon Hairapy on a Wednesday afternoon, and was able to book an appointment for first thing the next morning. Called back a few times that night to ask followup questions, and the woman on the phone was pleasant and helpful. I arrived Thursday morning to get my first full sew-in weave, and the whole process was wonderful! The shampoo was the most comfortable I have had. Perfect temperature water, no pain in my neck, the woman who did my shampoo was so nice, but sadly I can't remember her name =( There is a receptionist, Michelle, who was lovely as well. And Kathy, the owner, unbelievable! She's super friendly, and does a fantastic job, not to mention she's gorgeous! I got a full sew-in weave with 18" hair and a fresh cut. She talked me through the process, discussed my style options, and worked with me at the end to perfect the bangs. Oh, and did I mention I hadn't bought enough hair, and she threw in one of her own bundles for a very reasonable price (the blended colors turned out to be perfect). All this, in under two and half hours. Full sew-in service for only $200. And now I'm so glamorous, people don't even recognize me =D I will be back for follow-up appointments for my weave, and for the removal. But I will also be back for everything else, natural styling, blowouts, you name it. After one visit, I am hooked, this is my salon!!! Where else can you get incredibly competent service with a smile, a welcoming atmosphere, perfectly reasonable prices, and women who can handle your curls and leave you feeling confident and beautiful??? read more

I have been going to Salon Hairapy for quite some time since it opened. Kathy the owner is amazing and actually does hair in the salon. She is extremely talented, professional and very informative about all different types of hair. I recently went natural and Kathy has helped me throughout the process w/ all the do's and don'ts. All the staff are very professional. The receptionist is great and very professional as well. I strongly recommend this salon for all your hair needs! read more

Great first time visit. Staff and stylists are very professional and friendly. These ladies know what they're doing! Will be back, and highly recommend. read more