I've been going to Sera for just about a year now, and she never fails! Today I went from red to…read morebrunette, and she executed flawlessly. I absolutely recommend her

This review is for Sera…read more I completely understand that a stylist's time is valuable, and I know it's frustrating when clients are late. I also understand why my appointment needed to be rescheduled. My issue is not with the policy, it's with how I was treated. I was made to feel like an inconvenience from the moment I walked into the salon. I had a 12:45 p.m. appointment and called before leaving home to let the salon know I was running about 10 minutes late, which is their stated grace period. The receptionist told me she would let Sera know. At 12:56 p.m., when I was literally one minute away from the salon, I received a call saying Sera could no longer see me because I was late, and she had back-to-back clients. While I was disappointed, I understood. I asked if I could still come in briefly to speak with Sera because I wasn't even sure I needed a full highlight service, and the receptionist agreed. When I arrived, Sera immediately told me I needed to reschedule and seemed unwilling to discuss my hair beyond commenting that the back was "really dark" and explaining that she had returning clients scheduled after me. She didn't seem to know or care that I was a returning client. Sera had done my hair in February, and I came back because I had really liked her work. Not recognizing me in and of itself is not a big problem--I know a lot of people sit in her chair--but it made the interaction feel impersonal and left me wondering if she'd even prepared for my appointment. I was fully prepared to work with Sera and the receptionist to find another date and time that fit both of our schedules. Instead, both were unhelpful, dismissive, and rude. This experience was especially difficult because I have pretty severe alopecia areata that, thankfully, is now well controlled with medication, allowing me to grow most of my hair back. That said, I wore a wig for five years after losing most of my hair, so finding a stylist I trust is still an incredibly vulnerable and anxiety-producing experience. Every time I see someone new, I have to explain my hair loss and why I prefer a lived-in color that doesn't require overly frequent trips to the salon. I chose to return to Sera because I thought I had found someone I could continue seeing. Instead, I left feeling embarrassed, dismissed, and genuinely upset. I walked out of the salon, called my husband, and cried like a reprimanded little girl. I am a 35-year-old grown-ass woman. Policies are important, and I respect them. Kindness and professionalism are just as important. Had the situation been handled with empathy and respect, I would have happily rescheduled. Instead, I left feeling less like a person and more like a time slot or a dollar sign. It seems like Sera may have enough clients that turning one away isn't a big deal, but I was respectful, cooperative, and ready to work with her to find another appointment. I deserved that same courtesy and respect in return.

I got a great haircut and styled to perfection. Camille is just fantastic. Love the atmosphere,…read moreeveryone is super friendly

Great friendly salon! Yelp find and was perfect for me and my sister: affordable, highly rated, on…read moretrend, excellent stylists. I've worn my hair long for about 15 years and have gone through lots of changes in the nature of my hair. Needed to start fresh, heal my hair a bit and find my way to a new look. Natalie was totally game and suggested a bob, and her warm encouragement had me jump for it! Glad I did. On my way to better health in my hair, and a look that can work for the next few years. Crossing fingers! Thanks, Natalie!

Short review: Shigumi cut my hair. It looks awesome. I'm going back when I need my hair cut again…read more Long review: So hard to find a salon in DC. There are a lot of salons but if you look at the hair photos everything just seems weird and has an early 2000s vibe. Idk why. I chose this place because the reviews were decent and it's close to my apartment. I submitted the appointment request and got matched with Shigumi. Then I looked at her reviews in yelp and it was mixed. I kept the appt because I really needed a haircut and wanted to see what the Japanese salon thing was about. Unlike other reviews I was not given tea and didn't feel the overall Japanese vibe. There are cherry blossom colored lanterns hanging from the ceiling. Was anything else Japanese? Honestly I couldn't tell. It just seemed like a salon. Everything was very organized. I saw one person get turned away because they were late for there appt. Don't be late! For reference, I once had my hair cut at the now closed immortal beloved. I did a ton of research before going for my haircut. The place looked and smelled amazing but I got the worst haircut ever. Thanks again Shigumi!

The haircut here was very disappointing and did not meet the standards I have come to expect from a…read moreJapanese salon. 2022 I am new to DC. Over the past five years, I have regularly visited Japanese hair salons in Los Angeles, New York City, and Boston while traveling frequently. In those experiences, even when a haircut did not fully match my preferred style or length, the technical quality was consistently strong, and any adjustments were handled professionally. Unfortunately, this experience was very different. One of the defining characteristics of a Japanese haircut is the smoothness, softness, precision, and careful organization of the layers. In my case, the cut lacked those qualities and appeared uneven and poorly structured (the photo from the back). I was also disappointed by the salon's management. Based on my experience, the overall operation and quality control did not reflect the standards typically associated with Japanese salons. Update (May 2026): Over the past 4 years, I have been with my Japanese hair stylist in New York. I returned to the salon to see Keiko because I was hoping to find a long-term stylist in Washington, DC. I had not had my haircut for 7 months prior to that because I delivered a baby in December 2025. Ozuki appeared to be one of the few salons in the area offering Japanese hairstylists. Immediately after the appointment, the haircut looked good due to the styling and blow-dry. However, within a few days, the shape became difficult to manage and appeared increasingly unstructured. The photo on my ID, taken approximately three weeks after the haircut, reflects how the cut settled over time. In contrast, the Japanese haircuts I have received elsewhere typically maintain their shape and balance for several months. Despite my concerns, I scheduled another appointment six weeks after the first haircut with Keiko because I genuinely hoped the issues could be corrected and that I could establish a relationship with a local stylist. At the same time, I let the management know that my haircut had bad form and hope that it can be resolved at the second appointment. Unfortunately, my interactions with management, Liz, were once again disappointing. Rather than addressing the concerns constructively, the response left me with little confidence that the salon could deliver the level of quality I was seeking. This is the first Japanese salon where I have repeatedly had unsatisfactory experiences. Based on the consistency of those experiences, I am not convinced that the salon operates at the standard typically associated with Japanese hairstyling.

Visiting DC and was in need of a cut badly. I had some extra time and was staying close to this…read moresalon. Booked an appt an hour out and Engin was my stylist. He did a phenomenal job cutting and styling my hair. He gave me long layers and some facial framing as well as cut my side bangs without cutting them too short which is tough for some stylists to do! 10/10 recommend Engin - so much so I got his name just to be able to review. Will go back when I'm in town for sure!

Not good at men's haircuts. Crooked cut and obvious layer lines. $70 for a 20 minute clipper cut to…read morewalk out chopped. Avoid at all costs.

I see Ji for cut, color and stying. She always does an excellent job and I look forward to my…read moreappoints. She is a pleasure to spend time with and a consummate professional. I highly recommend Karma by Edwin Gomez!

Do not come for haircut. This is simply a place to beautify your face and hairdo for your special…read moreday or to color your hair but don't come here for a haircut. Except for French woman named Sophie who can do decent cuts, there is no any other stylists skilled in precision haircuts. Came here and one of their top stylists gave me the worse cut I've ever had in my life. I've had to wait more than 6 months to grow my hair out from the horrible layers he did on me. He literally just chopped my hair up. The bottom of my hair in the back was an upside down triangle! Every stylist knows it should be straight across and maybe just a bit rounded on the sides! Any salon would have easily provided a (normal) soft, feminine, sexy, natural cut that is subtle perhaps at different skill levels. This guy clearly had no concept of how to cut (straight) hair because his clueless messes get disguised easily in wavy or curly hair or in a blow dry with curling brush.

I have been going to Essam for my last couple cuts and have been SO happy with the results! All…read morehave been great haircuts at an affordable price (seriously, I haven't been able to find prices like this even outside the city). He is always responsive to the changes I want to make with my hair, and is honest with me about what styles will work with my hair texture. This is the longest I've ever gone to a single salon and I have no plans to switch now! I don't have any experience with coloring services or other stylists, so I can't comment on those.

Thanks so much to Essam for a great haircut today -- exactly what I was looking for -- and a very…read moreinteresting conversation, too!

been going here for 4 years. great everytime! I usually just walk in and get seen ASAP. each…read moreemployee goes out of there way to make sure your style looks great. good prices and excellent location

Mauro gives the absolute worst men's haircuts. I showed him a picture of exactly what I wanted, and…read morehe completely botched it. He cut the sides unevenly, went way too short, and left a noticeable diagonal angle on one side instead of blending the hair properly. The haircut looks nothing like the reference photo I showed him. What makes it even more frustrating is that I specifically provided a picture to avoid this exact situation. The lack of attention to detail and poor blending are unacceptable, especially when you're paying for a professional haircut. Now I'm stuck waiting weeks for my hair to grow back because of how badly it was cut. Extremely disappointed with the result. I would not recommend Mauro for men's haircuts.

I have gotten my hair cut here by multiple people, most recently Josh Le! And he really gave me…read moreexactly what I wanted, they also do tinsel here! So that was a great add on. It was also like great timing, I never like to rush a service but I never have to here they're always really timely and quick which is probably bc they're just very well skilled. Wanted to shout out Lily their social media manager and also just the customer service all around they're wonderful kind and welcoming. Georgetown can have a reputation of being snobby or out of reach for people but you do not feel that here, they are so inviting and complementary! I would highly recommend, my little sister even comes here and she was extremely anxious and shy, this place is so warm she has come here by herself and booked by herself. So I really appreciate them bc she really suffers from panic attacks and it says a lot that she feels comfortable and safe coming alone!

A had the pleasure of having my hair done for the first time with Amanda. She did a pristine job…read moreon my keratin and did a fantastic job with my color and highlights. She even did a quick trim to give my ends some shape. Everyone is very kind at the salon and there is very convenient and free parking in the back. I highly recommend Amanda and Illusions!

They did a great job as always. Been coming here for over 10 years. Very friendly staff!read more

Lona and Odelia are phenomenal professionals in the services they provide! This salon is one of the…read morebest in the DMV and the quality of work for the price point can't be beat. I'm glad I found them and so are my girlfriends I recommended this place to. If you're thinking of booking, don't hesitate and just do it I love to get hair cut + glosses + blowouts here

I cannot say enough great things about Allure. I've been going to Sammy for many years. First out…read moreof convenience because my work was located in the same building. Now my work is no longer in the same building, I still go to Allure. Sammy and Gregg, the two owners are always pleasant, friendly and professional. Over the years, I have had many different hair styles with Sammy and he has always done a superb job. Now, I just pretty much let him decide what to do with my hair, and if I may say so, it always looks good. Thanks Allure for the great hair cuts, and an enjoyable visit each time.

Happy ... was able to get a last mile minute appointment... not a lot of fussing, just a nice…read morestylish cut and plan on going back !