All the staff seem caring and kind, and Piper had great intuition as to wh I was looking for. She…read moreseemed to invent a plan for the Colour that I had never heard of and couldn't imagine. She is worth every penny.

I'm just a guy that used to need a good clean, hair cut and Doug at Olde Hat Hair shoppe is the one…read moreto help me out! Now I no longer have much hair but he's always willing to help me get my beast of a beard under control and if he can do that, he can give you the coiffure of your dreams! Seriously, Doug, is a great human and great stylist and has been my go to for over a decade! The shop has a super fun atmosphere and it seems like everyone loves being there. My cousin and sister in law also get their styling at the Old Hat so don't miss out!

when people stop you on the street to ask: "who colors your hair?" or the guy behind the fish shop…read moremarvels and says: "whoa... your hair is amazing" I think the praise must go to the maaa-volous TARA for picking the most beautiful shade of red/auburn for me! She is a genius. thank you thank you for making my hair shine with copper and gold. PS: their prices are totally in line with any other excellent salon in the city. If price is an issue, go to supercuts...

Talented hair stylists with an eye for blondes - unfortunately Mandy who is in charge of…read moreappointments has been consistently unreliable in communication, taking several days to respond (emailed Oct 1st, was promised a reply the 5th which never came) and did not review my email specifying appointment details before attempting to book for my husband. This is unprofessional in the extreme and has sadly lost the salon our business. An apology was made with the caveat that emails are not responded to on weekends (I was promised a response on Tuesday ‍). This is an amazing salon, not worth this hassle though.

This is my fav salon in Victoria. My stylist is awesome (she's the owner and only hires excellent…read morepeople so I'm sure the other stylists are great too...she's a former Aveda instructor). I always feel like I get great value compared to other salons. I also love it because they don't have extremely loud annoying music playing in the background. I can actually have a conversation with my stylist (who does the best up-do ever!). It's clean with a nice feminine French modern ambience. But it's not pretentious or overly trendy or intimidating. They don't up-sell their products or push the sales but they have nice organic products. It's a very comfortable caring experience and my hair has never looked better! I really have no complaints. It's right beside Jam cafe snd close to Chinatown so you can go for a bite too!

I feel slightly bad for writing this review because I feel that lavish is a very nice salon but…read morethat my hair experience there could have been better. I went there yesterday morning on the hunt for a professional to fix my disastrous highlights that were Orange yellow and Brown. I decided to not damage my hair any more than I had to but to let someone fix it so I could repair it from then on. I was greeted by a really nice receptionist who said there was a stylist availible right then. I met Angela who was very bubbly and pleasant. I discussed how I got into the hair predicament I was in and what I wanted to be done. She seemed to be on the same page of what I wanted, lighter ends darker base. I expressed that I didn't want really dark hair because my boyfriend doesn't find dark hair attractive and I want to be comfortable going from brassy strawberry blonde to a brown colour. She said what I needed was a Victoria Secret look and I was sold. She proceeded to apply a dark brown colour on my roots , but then surprised me when she began to apply it all over my hair. I thought she might leave my already light ends and focal highlights alone instead of dying and then bleaching them again. I felt that this would damage my hair considerably more, but she promised it wouldn't. As she applied the bleach she would pull apart my colour coated strands of hair and I knew then my hair was ripping. After waiting another hour or so , she rinsed me out and began to cut and style. The hair cut went well, she only cut my severely damaged ends and gave me more layers for volume. Then came the part that I felt was completely unnecessary. When styling someone, most hairdressers might consider that if your clients hair is clearly over processed and ripping because of excessive damage that they may have to be very gentle and light handed when brushing. I found Angela to be aggressive in her techniques and she seemed to be rushing because of an appointment she had arriving soon. I felt awkward and uncomfortable as she was yanking my hair so hard that my head was literally being pulled toward her. oddly enough as she was ripping my hair she mentioned that I may need to "baby" my hair which made me think why isn't she taking this into consideration? She dropped her brushes multiple times and even hit me in the head with the blowdryer. Needless to say my hair looked frizzy, dry and off. She tried to make my hair look less damaged by curling it half handedly, but it came out as a slight wave. The apron came off and I felt my hair. it felt almost worse than when I came in , and when I was shown the back of my head I noticed the bad placement of a lone light brown highlight. I paid the 168$ and did not tip as a way of saying I did not enjoy more than half of my experience, and when I got home I made sure to deep condition and promised from then on to always fix my hair disasters at home .

I went to LUV after Xmas for changing my hair color. It is February and I still get compliments on…read moremy hair color. Here are a few things I loved about this place: - Very friendly people. It was such a nice experience to talk to people in this place. They were very friendly, helpful and respectful while helping me pick a new color - Quality of service: I was in a hurry. Knowing this, they updated me occasionally on when I would be leaving the salon. It has been almost 2 months since I left this place and my hair color is still fresh and shiny.

I moved to Victoria from Los Angeles and could not find anyone who does blonde hair well. I went to…read moreChapin and I don't ever remember getting a more beautiful color. She is beyond phenomenal and so easy to work with . Thank you Chapin for being so incredible.

Brea was wonderful! She took care of me so well & I was very l happy with my trim for my curly-wavy…read morehair. She cuts with hair dry but washes, brushes out & blow dries before cutting. That's a bit different routine than some other hairdressers/barbers done for dry cutting with my hair in Edmonton but I'm happy with the results. Plus as my hair feels so healthy now, I'll be able to wait until I return to AB for my next hair appointment. This is a huge benefit for me being that it cost me more than I would pay in Edmonton (but that's the case for most things in BC). As for the actual location, it is in a converted house. Therefore the wash stations & actual cutting area is uniquely spread out & you get this cozy vibe. Also, no worries going cold in there. Not once did I feel like I wanted to ask for my scarf back. I do need to mention for those that require accessible entrance, this location has 4 steeps to reach inside. Thankfully it was a better day for mobility & that didn't set off a flare like stairs can for me. Also, when it's already dark outside (at this time of year that's before 5 pm), it's hard to see their sign or house number. If they had even a little solar light or some reflective strips on the sign, I would of noticed it the first two times I passed. I struck lucky when I parked (ahead of the bus stop) & was right outside the salon. There's decent amount of street parking options but under a time limit if you're right in front of the salon. So for these reasons, the review is only a 4 star. If it was purely on the trim & how much care Brea took for my situation, that would be well worth 6 stars. Note on the extra care: I appreciated that Brea keep checking throughout my appointment if I was doing ok. For me it's the little things like that which truly make it a god experience. Be it with the amount of pressure on the scalp for the wash, if brushing & blow drying was going ok & even how much I was able to bend/move my neck for washing/cutting. For those that have chronic pain, you'll get the challenge one has finding someone for a haircut or even a simple trim. Those that even do a decent job you hang onto in fear that chronic pain flares &/or migraine sensitivities would be triggered by someone unexpectedly trying to handle you thinking like anyone else that can enjoy a hair cut & that surely you want a "good scrub" even if you stress go lightly due to migraine pain & neck issues. So a lot of trust is given when finding someone new, including when trying a new salon that is also in a new city. Finding someone like Brea that tries to understand what one needs to be adjusted/prepared & asking questions frequently to reduce risk of a flare up or onset of symptoms, really is a game changer. I can confirm you get so much more out of the appointment for feeling well taken care of. It was more than being happy with a trim. That being said, Brea is only around for a short time before she's relocating to Calgary. So if you're a spoonie in AB, you've just gained a good one.

A very disappointing salon. The place is always freezing…read morecold with windows open in all rooms even in winter. Masks are still required. No food or drinks allowed. Outdated salon that is charging as much as a modern salon with all the perks, modern equipment, training and excellent service. I am never returning to this place.

I saw one of their senior stylists to fix a previous colour job I wasn't too happy with…read more The stylist at Shampoo Hair Bar was knowledgeable and helpful. She listened to my concerns, peppered me with questions about what I wanted, and then told me her suggestions/opinions. 2 hours later I emerged from the salon with incredibly natural-looking and gorgeous hair that I am very happy with. The positive results are honestly a restatement to her knowledge, experience and good rapport with her customers. But the positive experience extended beyond the senior stylist's work. For part of the process I was temporarily handed to a more junior stylist (my hair was taking longer than the appointment time - so the senior stylist had to take care of her next client). The junior stylist was able to take over after just a few short instructions, was incredibly pleasant to chat with, and helped make this colour job a success. I can't emphasize enough that you will be in good hands if you go to the shampoo hair bar. All the people in the salon seemed happy and -in my opinion - were getting their hair done in ways which really suited them.

Simply Great Service and Experience all around! Easy online booking and nice recommendations for…read morecolored hi-lights.

I came in hoping to find my person after two attempts at another salon had left me feeling blue…read morebecause the haircut and colour were botched so badly. When I was assigned Elsie, she swans in looking like Cinderella and I am stunned, she is kind and very understanding of the pain I felt looking a hot mess (post partum too). The conversation totally flowed well, the staff were just amazing and friendly. come to the unveil and I cried tears of joy. She corrected the mess and we have a plan for my hair journey going forward. To provide additional information, I braided my hair this morning and my husband told me that with the highlights, it looks so gorgeous. read that again, husband noticed hair and complimented it. Elsie, you are a magic genius and I'm so happy that I found you!!

Today I had the pleasure of April's company at Arq Salon as she helped me transition into a new…read morecolour! The entire experience was a real treat and I highly recommend you visit because their products (Dermosthetique) are high end from Paris and our hair is worth it! Thanks for knowing exactly what to do, April! Louise

I walked in with a photograph of what I wanted... An AI version so it wasn't difficult to see…read moreexactly what I was after. I have had long hair for most of my life, but at 65 --and as a "fresh" widow :*( I felt I needed a change. So I went for a page--boy... Stylish, short at the back; long at the front & shaggyedy bangs... I was introduced to a lovely Korean woman who spoke no English, however she gave me one of the best haircuts of my life. She was a perfectionist. She spent an hour and a half on my cut and beforehand massaged my scalp & neck so intensely & expertly that I was in ecstasy before the shampooing began (!) The cut was perfect... now I need to get back and I hope that my lovely nameless Korean stylist is still there....

Very professional salon friendly and there is even a sexy latina lady working there .I highly…read morerecommend this salon