I made appointment by text message about 3 weeks in advance based on reviews of Charlie. Charlie asked me to text pics in advance which I did. I arrived 5 min late (I took wrong exit and had to drive extra 4 miles!). I texted my ETA en route. Charlie's response: you have 10 am appointment? I think he forgot. When I arrived he had someone in the chair. I waited 30 minutes exactly. While waiting another person with an appointment for Charlie walked in. Then Charlie took 4 breaks to text very extended messages and took a call. I asked him how long the service would take, and he said 2.5 hours - he was done in under 2 hours. So I then had to sit and wait since my husband was picking me up. The color, toner, and hair wash were great, but the haircut was a little different. First he used a fine toothed comb and yanked my hair from root to end ripping out knots caused by his hair dryer technique. When I asked him to be more gentle and not rip my hair, he said it was due to hair damage and that I should use a mask (I've used a keratin treatment for softening hair 3x this week). He used a men's hair trimmer to cut my hair all the way around! Pretty different. I'm used to scissors. It does look pretty good, so I may try again. Just very different from what I'm used to. read more

I got a groupon deal for a cut- partial highlight and style with Quennyne. It was hard to slightly nod when she said she'll see me again because she wont. I don't love my hair or my experience and felt like I didn't do myself a favor going groupon. I usually am pretty conservative with my hair. I do pretty subtle highlights and also hair coloring to just add dimension. i was more concerned with a hair cut this time because i wanted it shorter to start the new year and wanted to grow my bangs out. i'll do a recap of the situation: - I showed up a little early and she told me she was running late. that was 15 minutes late to be exact. - i felt uncomfortable filling out the inital form because it asks alot of info about you i.e where you work and where you live. -when i first met her i disclosed to her how i usually liked my hair and asked for her opinion on what kind of hair cut i should get. she told me she doesnt do that and that i should look online for some haircuts i want first and she'll cut it for me. she concentrated more on the highlights than i did and when she showed me a highlight color i was kind of ok with it. -actual highlighting- she was really agressive on applying my foils. she'd push my head down and slather the mix on my foil. there was a point where the foil almost cut my eye but she didn't notice. when she got near the top of my head I asked her if i left my hair down if the roots would show. she said it would i told her i didn't want that. and she said "well if you didnt want that why did you want highlihgts. do you know what highlights is" she could have easily just stopped. but she told me that she could correct it by addign ANOTHER color for and ADDITIONAL $30. i was already irritated by this and said sure whatever then she says to me "Why id your face so serious you look better if you smile" well it was serious because of you. It all went downhill after that. she went into the more "careful": mode and tried to talk to me to lighten the mood up but i was already too upset. she got too probing and made really cheeky comments that put me off more. including stating that i'm really spoiled becuase i was the youngest in my family and that i must be super super smart. she also kept on reitterating how lucky i was to get an appt with her becuase shes so busy. she missed 30 calls and her phone was blowing up with texts for appts but she was ignoring them to spend time with me... but i was on her appt so wouldnt it make sense to get her undivided attention? i didn't get it. then she kept on sayign its the holidays and she didnt want to stress me out. she ended up butchering my bangs. my hair is ok length. i have to curl it every day if i want to put it down. since i've had my hair cut my hair has been up 90% of the time to let it grow out more. my friends were surprised i tipped her. i'm slightly surprised given how unhappy i was. i wasted 3 hours nearly to have shorter hair, messed up bangs, and hair that was slightly copper brown compared to what it was before. i will have to dye it again once it grows out so that the roots dont show terribly. it wasn't an amazing trip by any means. i'll go back to my place in seattle and never cheat on my hairdresser again. read more

Charlie is TERRIBLE!! He doesn't know what he is doing at all and completely ruined my friend's hair. Do not go to him. He bleached her whole head when all she wanted was subtle brown highlights. He was extremely rude and kept jerking her head around violently. He insisted she pay because he still gave service. A terrible hair stylist and person in general. read more

Queenie was very professional and helpful with assembling my abstract idea of how I wanted to go about coloring my hair. She worked quickly but efficiently, and gave me a beautiful honey chestnut partial foil that I am absolutely in love with. (I have naturally dull light brown hair). She also styled my hair gorgeously; I can't stop looking at myself in the mirror. I have gotten many partial foils but none of them captured what I wanted quite like Queenie's did. I think the negative reviews about Queenie's attitude are just misinterpretations of her concise mannerisms. She is very short, sure, but it's not out of malice. She just wants to get the job done asap, and I frankly have no problem with that. I do feel the job was a bit pricey, but I think it's worth it, and I will be going back for a second color very soon. read more

I do business. I know the definition of good customer service. They said walk ins are welcome, so I came in hoping to get good haircut. They all said they are busy, so I was on my way to leave. Then one of them offered a quick haircut for me. I agreed but didnt expect it to be 10 min trashy haircut and shampoo. She was sooo rushy and disrespectful. No thank you. I paid $20 plus $10 tip because You Needs it people. Good luck to your business. read more

Terrible customer service, Charlie completely ruined and bleached my hair. It was not the color I asked for and he burned my hair. When we asked for our money back, he refused and argued with us many times and refused to give us our money back. He is inexperienced and doesn't know what he's doing. DO NOT COME HERE. read more

Salon Domani - Hair Salons Near Me - Bellevue, Washington

Great haircut but very uncomfortable experience. Charlie cut my hair. First thing he asked is if I'm married, then if I'm looking for a boyfriend and if I've ever dated asians. This charade went on for a few minutes and made me want to leave. Sat in silence most of the appointment. The last thing he said was he was gonna take a picture of me for his contacts (said he does that with all clients) but wouldn't post it online as that's illegal and said "ok either smile sexy or cute." Definitely went with cute. read more

I have been going to Quyenne for waxing for 4 years now and today I got my hair cut by her. It is by far the best haircut I've ever gotten. She gave the best head & neck massage and was reasonably priced. She took her time to ask during each step to make sure I liked everything she was doing. I will never go anywhere else! read more

While I was here I had experienced the worst customer service as well as treatment by Charlie. As I was getting my hair down not only was he deliberately hurt me he had also been extremely rude to me and my father. This man had refused to reimbursed me for my money. When coming in to complain he had mocked us for him messing up my hair. If there was an option for zero stars I would give him that. read more

I had a haircut appointment with Charlie this afternoon today. I had a request as to how I would like my hair to be cut (since I know what worked for me in the past) and as I was describing it to him, he cuts me off and says "he will do the stylizing" OK i thought, I'll give him a try. After sitting down and starting the cut, he asks who I had my haircut done in the past by, to which I said that it was by a Japanese lady. He then says "she is pretty bad at cutting hair.", and comments about how she messed up my hair. He then says that if you don't come back to my salon, the same bad haircut will happen again like before. He then proceeds to cut my hair, and was very forceful and rough in adjusting my head position to the position he wanted me to be in for the haircut. Also, I have to say I was not impressed by his cut. It wasn't bad, but I wasn't overwhelmed by it as well. I feel like if you want to bad mouth other people, you should back it up with your skills. At the same time, if you are in a field in which customer service matters, it might be a good idea to respect to your customers and not give them attitudes. Overall, I don't think I will return to this person for haircut because of poor attitude and disrespect to other people in the same field. read more

I've been seeing Quyenne for about a year now and out of all my waxing ladies I've worked with, she's been the most consistent when it comes to getting the job done. What I love most about her is how quickly and efficiently she works. I'm in and out of there in 30 min tops. Another reason I keep coming back is because she uses a numbing spray which I thought was odd at first but it really, really helps!! Also, what keeps me a regular customer is that she offers a gift certificate for the next time you come in for a maintenance wax for only $25 which is deals! I like that I can schedule my appointments with her online and just 2-3 days in advance- super convenient! Sometimes I'll even call in to see if she can squeeze me in the same day which she has before. read more

This was my fist time at this salon and it was more good than bad. The only bad part was Queenie had me wait about 15 mins while, I am assuming, she was answering texts and such because she was not with a customer. But when she got to me, she was very, very good. I know she spent extra time with me because I was new there, and I was/am super pleased with the results. I usually give places two tries, so I am very interested in going there a second time. She was very nice. I appreciated her actually listening to what I was looking for and she was honest with me. So far, two thumbs up! read more

Being new to the grey scene, I was sceptical about where I could go for my grooming. At last i stumbled across this place through a Groupon. I called and spoke to Queenyne - who is definitely the queen here to take care of all your waxing and hair color and cut needs! My first time and Queenyne made sure i was comfortable. The place is clean and she never uses the same stick twice to put wax on you. I got my full legs, brazilian and underarms done and trust me she did it with complete precision! I loved the smooth and flawless feeling afterwards!! She didn't leave a single strand on my body. That's wat i call a JOB WELL DONE!!! Her pricing is great too and that's a Score for me! She's very polite and will never rush you through your appointment. You won't regret coming to Queenyne!! read more

I have been seeing Queenie for two years now and she is fantastic and knowledgeable. she doesn't try to force people to buy more products and I appreciate that. I have my hair foiled and deep-conditioned every other month and I won't go anywhere else read more

Unfortunately I had a very unprofessional experience with Quyenne. I decided to try out Quyenne and bought the groupon for waxing. At one of my appointments in the middle of waxing, she whipped out her phone and proceeded to google and show me pictures of a vacation she recently took. She advertises cleanliness but I don't think that this conduct supported that fact. In addition, her website does not allow you to cancel appointments so I missed one. When I went in early the next time for that appointment I could make, she was rude and started bad mouthing about me with the customer she was helping RIGHT IN FRONT OF ME. Needless to say, I cancelled my appointment and told her I would no longer be making my appointments with her. read more

I purchased two of their groupons for brazilian waxing and was expecting it to be great since their reviews were so high. I should have known something was wrong when the woman began applying the wax in the opposite direction of the hair growth and was going over the same areas again and again. I am now left with what look like burns on my private area. I've never had this type of reaction before from waxing and am seriously regretting buying that groupon! If you are looking for waxing services, stay far away from this salon! I would give them zero stars if that were an option. read more

I got a groupon deal for a cut- partial highlight and style with Quennyne. I did not have the haircut finally, but her attitude is very bad. She said it's around 2.5 hours total time and we schedule for 1:30PM. Due to traffic, I'm a little bit late and call and text her on my way said that I will be 8 minutes late. I actually showed up in salon at 1:37PM. The lady wear yellow shirt told me that Quennyne was with customer and let me wait. I waited till 1:50PM, Quennyne still not showed up, I text to her said that I'm at waiting area. She replied "Can I reschedule for you I get so behind". I'm so supprised that she even did not want to meet me to reschedule. I replied again "I'm at salon now" . She finally showed up and said that I'm late for half an hour that she has a picky customer will come later, she must reschedule for me. As my schedule is very tight as well, I prefer just have hair cut instead of reschedule. Quennyne replied that I'm in bad mood now, and it will be hard to give me a good cut if I'm at this mood and she insist to reschedule, and repeat that I'm late for 30 minutes. Wow, " I'm only late for 7 minutes", I said. . She answered that she just had a cup of milk at back room and know that I'm late for 30 minutes. I feel so sad for her attitude.... 1. Not show up at the waiting area for over 13 minutes 2. Text customer at back room, even doesn't want to meet and explain. 3. If her rule is to reschedule if customer is late for 7 minutes, she shall tell customer at the beginning. read more

Quyenne was amazing! I let her know that I was leaving for vacation in a short period of time and she had me come in on MONDAY, HER DAY OFF! She set expectations properly, listening intently about what I needed and completely over delivered on the service. I had her do highlights, a deep conditioning, a haircut, and a style. I will definitely be a customer for life! Penny read more

Quyenne is absolutely awesome and professional. I first found her on Groupon and have gotten a Brazilian with her for years. No bleed, no rash and much less painful than other places I tried before. Highly recommended Quyenne. read more

Quyene is the best. Quyene makes me feel like a queen. Like im in a spa. the aroma, the music, the dim lights make you forget the pain. I love the wax she uses as it is very gentle and with no pain. She is very professional, clean, n#1 in hygiene, very thorough and fast at the same time. I would never change her read more

I went to this salon and showed the lady a picture. I specifically asked to not have short sides, and the first thing they do is take out a razor with the lowest setting and shave the sides of my head. They then left my hair long in the middle. The picture and my actual haircut had no resemblance. The haircut looks like a pineapple(hence the long hair in the middle) and a baby bird, because of how little hair is left. read more

Great hair instinct and great listening: Got my second haircut from Queyenne (Queenie) a week ago, and I love it more every time I wake up and look in the mirror. My hair is thinning for medical reasons, and the long blunt cut I had wasn't flattering. She understood and advised on cut strategies, then gave me an easy to wear style that gave back the natural texture and fullness I was missing. She has done my waxing for a few years, but I didn't have my hair cut there because the salon isnt great looking. She has 2 for 2 great haircuts now at half the price I was paying before. Highly recommended! read more

I received a perm from Charlie and was happy with the results. His method is definitely unique and it includes many idle moments where you just wait for whatever product he applied/washed your hair with to dry. To be honest, it was quite uncomfortable hanging my neck back in the sink for long durations without knowing when he'd return.. I mentioned that I wanted my hair very curly and he did just that. The hair loosens up quickly after 2 weeks, but after that the curls relatively remain the same. On the pricey side of perms considering that the price is set whether you have short or long hair, but its a good perm and lasted me a solid 2-2.5 months with good care. read more

I've been seeing Queenie for Brazilian waxes for about 2 years. Like others have said, she's personable, efficient, and makes keeping a waxing routine affordable. By prepaying for future appointments, you receive a significant discount and pay about $25 for a wax - unheard of in other salons. read more

Okay. This is an update and I'm reluctant to say it because I want her all to myself... but Queenie is literally the best hairstylist I have EVER had. She anticipates my needs before I utter a word and LISTENS to all of my input, when I have it. I am mixed race and if you don't already know, that means my hair is VERY hard to manage. I adore her and the way she makes my hair look and feel. This woman is quality, personified. read more

I have been seeing Quyenne for the last few years. She always is very kind and professional. I absolutely love my hair every time I leave. I get a partial foil each visit and she is incredible when it comes to the color used and blending the new color with the old. The haircuts are always exactly what I want and I recommend people to see her all the time. You will not be disappointed! read more

Ok so I never write reviews...mostly just forget and partly being lazy. However, I was so impressed by Charlie at this salon that I had to write it. I came in with a horrendous cut that I got just a few weeks back. It was choppy, the layers looked like steps, and there was NO style. I couldn't just wait for it to grow out. I figured I had nothing to lose and came into see Charlie. He was amazing! The cut looks so much better and he had the difficult job of not just cutting it but also redesigning the messed up haircut. If you have any hesitations about trying this place - don't! Just go in! He's that good. read more

Queyenne is absolutely amazing, considerate, understanding and very professional. I used to go from one place to another for bikini wax depending on groupon. Since I found Queyenne I no longer look for other places. All places are the same, but the way she works is with blue wax( not a lot of places have it) it's less pain. She is very clean and professional. I usually don't write reviews, but this one is totally worth it. I wanted to make the time to acknowledge her especially when she took me after hours when the place is shutting and everyone is leaving. She was happy doing it from her heart. I mean come on! No one does that. In addition to that she is not materialistic !! She advises you what good for you and not what's good for her money. For all the combination: professional, clean, considerate, understanding, always in a good mood, gives the best advice... I will never change her.. You should give Queyenne a try!! She is absolutely worth it! read more

I've been taking my teenage daughters to see Quyenne for the last couple of years and we have always been very happy with the results. My 16 year old recently decided she wanted her hair darker so we made an appointment and Quyenne was her usual friendly self. A few days later my daughter decided it really wasn't the color she wanted so I made another appointment. Quyenne basically had to start over and my daughter is now very happy with the result. I really appreciate that Quyenne is always very concerned that we are completely satisfied and we will definitely be returning. read more

Queenie got me in within 48 hours. Got a fantastic cut and foil and she even took extra time styling my hair afterwards. Love it and will be back! read more

I'm new to the area and met Quyenne through her Groupon ad. I called her on Wednesday and she was willing to stay late on Friday to get me in before I went on vacation. Not only was she very accommodating, she was fast, listened and made sure I was completely satisfied. I will definitely be a return customer and highly recommend Quyenne for your salon needs. By the way her Groupon prices are amazing! read more

I've been seeing Quyenne for brazilian waxes since last fall and I can't imagine going anywhere else. She is super quick and you can't beat her prices in any other salon/spa. She uses a mixture of the regular wax and the blue wax (super effective) and it makes everything so much less painful. She's the best! read more

I usually dont write reviews but my experience with Quyenne was really bad. I bought a groupon for brazillian wax and getting an appointment for it was next to impossible. The first appointment went well, then for the second appointment i was going out of town and realised i wont be able to make it, itried to cancel it but nobody answered my phone or call me back, then Quyenne called me and started making comments that you didnt show up and you wasted my time because i came on saturday just for you ( like come on).Anyways i said sorry for the inconvenience. Then recently i called to reschedule my appointment because it was booked 3 weeks ago and ihad no plans on that day at that time, so she refused to reschedule me saying that this has happened couple of times and she looses money. She said i should call when i can come. Well that was enough for me so i called groupon and cancelled my purchase because of this bad behavior. Wont go back to her again. read more