Asked for a receipt so I could see itemized charges. Was told, I can't print it out but it's in…read moreyour email receipt." The emailed receipt was for total with tap here for details-still no itemized detail. Then no response to my email request for same. To make matters worse, stylist walked out 1 week before my scheduled appt.

This was my first time at this salon. Bailee did a great job with my haircut, exactly what I asked…read morefor. Something I don't usually enjoy - the blow-out after the cut - was very comfortable, dare I say relaxing. No pain from the heat at all, no neck strain. The end result was silky healthy hair! Great atmosphere as well, clean and welcoming.

Going into my appointment with Ashley, I hadn't had a haircut in a WHILE. There was buildup on my…read morehair to the point that I was fighting my hair just to brush it every morning. Ashley listened, looked at my inspo pic, and created a game plan. She's been doing hair for 18 years and it shows. I am beyond happy with the result. After the appointment, She didn't try to upsell me on hair products, which honestly I would've bought anything she told me to lol. I'm grateful Ashley was available and will likely schedule with her in the future!

If TLDR: I paid $227 for the service pictured below and was refused a refund…read more Let me start off this review by saying that the only purpose of this review is to inform future possible customers of the service and experience I personally received and I plan to only state pure facts. I would also like to issue a genuine apology to the assistant manager for my language, as you can imagine, being a 17 yr old girl my appearance is very important to me and this being my first conflict with a "professional" place of business I did not at the time know how best to handle it. I booked on Wednesday the 17th a microfoil and cut with Kathrine (who I will say was very polite) the microfoil is described on their website as being "a technique for ultra-fine precision foiling which creates a seamless shimmer of color" I'll let you decide if the service I received in the pictures below matches that description. When I saw a few days later what had been done to my hair I went back in to the store and asked what could be done, they offered to tone it or re do the service which I appreciated but later called to decline and simply asked for a refund. Because the owner of the store was not in I could not get a refund at that time which is totally fine I understand that however it would be nice for you to include that more obviously on your website. I also would have liked to be informed before starting my service that you would not be able to match my hair color on my roots. And please do not blame me for the way you made my hair look I have another hairstylist who can confirm that your claims of how it's my fault are incorrect. I also feel I was quite overcharged because on your website price estimate it says I will be paying $190.00 however you charged me $215.00 maybe that's because of the other half a bowl of bleach? I'm not sure. I would also like to request that you stop trying to associate me with every poor comment you get on your page, any reviews that I had anything to do with were taken down. I would also like to add that having your sister message my mother about this situation when I guarantee you she hasn't seen what was done is quite immature and shocking. To quote her "do better"

everything, retouch was excellent and hair cut was the BEST ever. Rylee is vert talented,…read morepersonable and Know what to do. Highly recommend her.

I had my hair done here for the first time and the final product was far different than intended. I…read morewent back for re-toning (which they covered for free) and again it was not anywhere near intended outcome. So then when I went to my normal stylist in Minneapolis (we moved and B&S was much closer to new home) she agreed that the process completed on my hair was incorrect for my request via photos that I showed. When I spoke with the hair manager Allie she informed me that I "voided the warranty" by not coming back for a THIRD time to have them fix it, even though I no longer trusted their services. Very very disappointed and would not recommend hair services here to anyone. Very sad as my family has always had great interactions for the last 15 years. Poor customer service and accountability. (edit to add: my hair started with no color, dark brown all around so it should have been a blank canvas)

I like have been a client over 18yrs. The shop is near Minnehha and Snelling. They have excellent…read morecustomer care. They provide all the products from vendors they recommend. The customers are men/young to seniors. The shop has two areas. There is some parking in the back lot or street parking. My stylist

We love Fusion! Diane used to cut my mom's hair, and Emily cuts my 15-y-o dtr's hair....they are…read moregreat stylists and sweet people!

I have been coming to Coles for over 10 years. I first found them after a terrible hair appointment…read moreat a different place and luckily this place was able to fix it! I've been a fan ever since! There is plenty of free parking and it's easy to book services over the phone. I normally switch up who I see, but I have had great experiences with everyone I have come into contact with! This place is clean and has an upscale feel to it! I normally get highlights and a cut. Typically it takes about 2 hours and I never feel rushed. Everyone is very friendly! I would recommend this location to anyone!

I typically get to this Coke's Salon during the October but one, get one 50% off sale. Since I buy…read morea ton of products, I called this time and asked if they could gather my order prior to me stopping in. They were happy to do that and it saved me a ton of time. I wish I didn't have to buy two of exactly the same product to get the sale, but it's better than no percent off. I really like the products I have purchased for myself and family members. Always get great service here.

Tina is THE best. If you value an experienced stylist she will help you look and feel beautiful. My…read morehair is wavy and hard to style. She helps bring out the curl and waves. Highlights are gorgeous and hide my "hard to hide" grays. This mama needed a hair makeover and she delivered. I also brought her my 4 year old daughter and she did so great with her! So patient. And she actually got to put in layers!!

This place used to be good had better workers who were more picky and wanted you happy with what…read morethey did to your hair now they made there prices waaaaay too high for nothing they added another 200 almost I'll never go here again!!!! Horrible place.

I cannot say enough incredible things about Silvie Salon. From the moment you walk in, the entire…read moreexperience feels elevated, intentional, and truly luxurious. If you have high standards and truly appreciate being pampered and cared for, this is absolutely the place to go. I had 22-inch extensions done by Laura, and I am honestly still blown away. I've been to many salons over the years, and nothing has come close to the level of care, precision, and artistry she brings to her work. Laura goes above and beyond in a way that you don't often see--every detail is thoughtfully executed. I'm currently on a hair growth journey, and what impressed me most was how she prioritized the integrity of my natural hair while still giving me a stunning transformation. The blend is absolutely seamless--so natural and undetectable that I genuinely couldn't believe it was possible. I've never felt more confident or beautiful leaving a salon. Beyond the results, the experience itself is unmatched. You truly feel valued, catered to, and taken care of in all the right ways every single time. It's rare to find a place that delivers both exceptional results and such a warm, welcoming, high-end atmosphere. I've even brought my daughter here to get her hair done as well, and they were incredibly kind, patient, and kid-friendly--while still maintaining that polished, luxury environment. The space itself is gorgeous and adds to the entire experience. I'm honestly just blown away every time I leave. This is one of those rare places that doesn't just meet expectations--it exceeds them in every way. If you're looking for someone you can trust with your hair, especially if you care about both transformation and long-term hair health, Laura is truly unmatched. I cannot recommend Silvie Salon enough.

Very mediocre for what I expected/paid for. The owner & assistant did my hair. It was done very…read morequickly. I showed a picture of highlight/lowlight But my hair turned out very bright blonde. I ended up coming back and having it redone. When she was blow drying it, I'm assuming there was a patch that had uneven Darkness to it, instead of correcting it, she turned the chair around, didn't say anything to me, and just cut out the hair. I have very long hair, so I'm not sure if she didn't think I'd notice or what. I was so appalled I didn't know what to say or how to react to the 5" chunk of hair sitting on the ground. needless to say, I have not and will not go back.

Everything went well . I love Chrystal. I always love the haircuts she gives me!! She is very nice!!read more

She was very rough and kept slapping my face when she waxed my eyebrows. I asked her to do an ash…read morecolor in my hair. Tell me transition to gray. She said she couldn't do. It didn't even try. I still don't know why she said she couldn't do it.