This is my favorite hair salon. Amanda makes everything she touches beautiful. She listens to my…read moreHair goals and magically makes me beautiful! I would also like to compliment Morgan, who is such a wonderful receptionist. She is friendly, professional, and attentive to the needs around her. This truly is my happy place! Plus, I love Kevin Murphy hair products.

The level of professionalism, customer service & the needed skills are top notch here. You are…read morewelcomed, and taken care of. Tiffany Quinn was my stylist. She is a Master Stylist, and does an amazing job.

Going into my appointment with Ashley, I hadn't had a haircut in a WHILE. There was buildup on my…read morehair to the point that I was fighting my hair just to brush it every morning. Ashley listened, looked at my inspo pic, and created a game plan. She's been doing hair for 18 years and it shows. I am beyond happy with the result. After the appointment, She didn't try to upsell me on hair products, which honestly I would've bought anything she told me to lol. I'm grateful Ashley was available and will likely schedule with her in the future!

If TLDR: I paid $227 for the service pictured below and was refused a refund…read more Let me start off this review by saying that the only purpose of this review is to inform future possible customers of the service and experience I personally received and I plan to only state pure facts. I would also like to issue a genuine apology to the assistant manager for my language, as you can imagine, being a 17 yr old girl my appearance is very important to me and this being my first conflict with a "professional" place of business I did not at the time know how best to handle it. I booked on Wednesday the 17th a microfoil and cut with Kathrine (who I will say was very polite) the microfoil is described on their website as being "a technique for ultra-fine precision foiling which creates a seamless shimmer of color" I'll let you decide if the service I received in the pictures below matches that description. When I saw a few days later what had been done to my hair I went back in to the store and asked what could be done, they offered to tone it or re do the service which I appreciated but later called to decline and simply asked for a refund. Because the owner of the store was not in I could not get a refund at that time which is totally fine I understand that however it would be nice for you to include that more obviously on your website. I also would have liked to be informed before starting my service that you would not be able to match my hair color on my roots. And please do not blame me for the way you made my hair look I have another hairstylist who can confirm that your claims of how it's my fault are incorrect. I also feel I was quite overcharged because on your website price estimate it says I will be paying $190.00 however you charged me $215.00 maybe that's because of the other half a bowl of bleach? I'm not sure. I would also like to request that you stop trying to associate me with every poor comment you get on your page, any reviews that I had anything to do with were taken down. I would also like to add that having your sister message my mother about this situation when I guarantee you she hasn't seen what was done is quite immature and shocking. To quote her "do better"

a day ago Was going to a wedding and got my nails done to…read morematch my dress. Went to Max Very unhappy and frustrated. First time done on Monday eve chipped by Friday had no time to fix before wedding. Monday I called and asked for them to be corrected -no problem. Wednesday done again and chipped by Friday. This was my first and last experiences with Max. I have been getting gel manicures for years and this is the first time this has EVER happened. They are more expensive and not worth it. Nail tech said to me when I was getting my redo that it has happened before and didn't know why. I'd say figure it out before you take peoples service money and nice tips. I get a one time error but two is unacceptable for this lady.

I personally wouldn't recommend someone who hold an ethnic background to come to Max Salon & Spa…read more Booked a same day appointment with Alexus and she was 20 minutes late. I asked for a wolf cut and to cut my bangs. She totally messed up my bangs and she knew they were uneven because she had cut one side of my bangs shorter and she invited me to come back so she can fix my bangs for free. I paid $55 bucks for the hair cut when really it was just a trim. She seemed like she didn't know how to touch my hair as I have shiny straight Asian black hair. So it feels that their ideal that they can do any type of hair is really false. Also she was super rough when she was washing my hair. I don't know if that's just how she does it or she intentionally was being rough. It was also super rough when she dried my ears because it felt like she really didn't care and it hurt. It was really uncomfortable when she would stand in front of me, and her body was touching my knees. I never had a hair dresser touch any part of my body, so it was quite a shock to me. What also threw me off is when I asked for a wolf cut and she had question of, "Do you style your hair like that?". I think it was a sign that she knew she couldn't do what I wanted. Lastly, if they know you aren't a good client. You really just default to whoever can take you. Because there was another hair dresser that came to Alexus and was asking her if she wanted this client, and she openly said, "No, I don't want to take her." Which I found really unprofessional. If I had tipped, I would've gave this rating a 1 star, but the cash tip I didn't give to Alexus is the extra star.

Asked for a receipt so I could see itemized charges. Was told, I can't print it out but it's in…read moreyour email receipt." The emailed receipt was for total with tap here for details-still no itemized detail. Then no response to my email request for same. To make matters worse, stylist walked out 1 week before my scheduled appt.

This was my first time at this salon. Bailee did a great job with my haircut, exactly what I asked…read morefor. Something I don't usually enjoy - the blow-out after the cut - was very comfortable, dare I say relaxing. No pain from the heat at all, no neck strain. The end result was silky healthy hair! Great atmosphere as well, clean and welcoming.

Tina is THE best. If you value an experienced stylist she will help you look and feel beautiful. My…read morehair is wavy and hard to style. She helps bring out the curl and waves. Highlights are gorgeous and hide my "hard to hide" grays. This mama needed a hair makeover and she delivered. I also brought her my 4 year old daughter and she did so great with her! So patient. And she actually got to put in layers!!

This place used to be good had better workers who were more picky and wanted you happy with what…read morethey did to your hair now they made there prices waaaaay too high for nothing they added another 200 almost I'll never go here again!!!! Horrible place.

Been going to Nichole for years. Never disappointed w her cut and color. She's given me some great…read moreadvice over the years re products and routine. Won't go anywhere else.

My first ever experience at this salon was for a haircut. I came in as a walk in and had Chelsea…read morecut my hair. For once, I felt like they weren't plying "beat the clock" with me and she did an amazing job. I didn't have to trim a single hair when I got home-which has never happened before anywhere. I'll definitely be having her cut my hair again.

LISA you are an ANGEL! You've fit me in when you barely had any time at all! Your salon is filled…read morewith wonderful ladies and coming there is such a heavenly treat! Thank you from the bottom of my heart! I LOVE, LOVE, LOVE all that you do to my hair!!

My go to salon since my favorite hair stylist is there - Kayley! Can't speak to the salon as a…read morewhole but know that I have loved and trusted Kayley for at least a handful of years now. She takes her time but not too long, knows what she is doing, is professional and good at what she does. She is great at recommending treatments based on what I am looking for and helpful in determining what length for hair cuts. She is a joy to talk to and always welcoming. Highly recommend scheduling with Kayley at this location. Salon is clean and has complimentary beverages, lots of parking, and no complaints.

My face looks and feels amazing. Susan is always such a pleasure. I love that she explained the…read moredetails of the facial thoroughly so I would know what to expect. She's also great about following my lead on talking vs quiet and I was grateful for the opportunity to chat today.

Great salon w talented hair people. I recently participated…read morein a practice hair cut in their well hidden teaching salon to the right as you enter the salon. Was so impressed w the way they nurtured and taught these new hair stylists. You can get on a list for hair cuts or color if you contact them. My regular salon visit was great but I noticed the prices kept rising and it was tough to keep going on a regular basis. Salon is bright and clean and welcoming.