I've been here a few times and I've had nothing but great experiences. I feel like the reviews don't reflect the business. I'm glad i stumbled upon Rochelle, she is professional, she works quick and diligently Sometimes you have to see things for yourself .. Yelp can be very subjective This is the best my hair has looked in years .... I love the salon environment I'm in and out without all of the stereotypical salon "fluff" Go see for yourself read more

I love my hair. I feel confident, beautiful and free. Rochelle is amazing. I showed her what I liked and she brought it to life for me. read more

Salon 804 - Hair Salons Near Me - New York, New York

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Recommend this business Rochelle is a genius and generous giving human being. I used her for years and moved to Pennsylvania and regret my move because I can't see her as often. But going this week. Yahoo read more

Im happy to be the first to write an official review on Salon 804. If you are looking for all of the comfort of having your black hair done by people who have been doing it for years, and doing so in a healthy alternative way, then you've come to the perfect place. This is my first visit here and I knew from the minute I met my stylist, everything was going to be alright. In the heart of the new cleaner Harlem, 1 Ave and 2 blocks (4 minutes) from the 2/3 (125th street), the place is bright, airy, clean, and most of all, still a little bit of soul. (No ghetto loudness, no craziness, just great hardworking stylists) The co-owners are from VA, but are NYC vets with their speed and style. My hair: I have relaxed hair (which I relax about every 2-3 months), I traditionally go to a dominican salon, but today is my birthday and I really wanted finger waves... AND I want to go to a black hair salon who knew what they were doing. (I'm from the midwest so I'm picky). By the grace of the good Lord, I happened to find this Salon 804 on google. I called and spoke to a little girl (I knew I was calling the right place, haha, it's a black thing), then receptionist, who made the recommendation that I see Rob. There was no book reservation. A little unsettling at first, but went with it. Found out later that each stylist takes care of their own client. There was a little morning snaffu, and a little bit of a wait, but I could tell if that had not been the case, he would have been their before me. He is all about his work. I was warmly greeted by one, washed by another, and once Rob arrived, consulted and styled, and under the dryer in under 10 minutes! (Finger waves.... Yes, He's that good!). He used an alternative method that I'd done before, that I was thankful for because it's healthier for your hair and scalp... and I didn't have to ask. He just did it. (Huge thumbs up) While here, I've seen a relaxer, set, style, and walk in. All looked stylish, clean, and fast. VA in NYC. I love you for it, and I will surely be back. Big Hug, STL in NYC. read more

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My friend recommended I see Rob (a few people I know have gone to him) but he no longer works here. However, my friend let me know that Derek was also very good so I made an appointment with him. Sigh, so I haven't had my hair straightened or trimmed in a year (blasphemous?) maybe lol. But I've been rocking out with doing my own hair (or my roommate) in natural and protective styles. I had a less tHan desirable experience at carols daughter so I've been avoiding letting anyone in my hair. So I called salon804 on Friday and was able to get an appointment with Derek for Saturday afternoon. I got there at 12pm on the dot (when I thought my appointment was scheduled). A stylist at the door greeted me with a warm smile and asked who I was there to see (this was nice-definitely doesn't always happen at salons). I went over to introduce myself to Derek and he let me know that the appt was actually for 11! I definitely heard 12. Sigh. But that's neither here nor there because neither of us dwelled on it and we got to work. I'm always expecting the worst with salons but he kept proving me wrong. He didn't do much talking and I was grateful. He started off by combing out my hair (had a Bantu knot twist out). He was gentle but thorough. He washed my hair thoroughly (it definitely needed it) and conditioned it. He was a little rough- but I liked it?! lol. I turned down a deep condition because I did one myself a week before. He then combed my hair and twisted it in sections. Then he sat me under the dryer. Ahhhhh. I had flashbacks of Dominican salons. I thought he would leave me there for hours. But just as I started to get impatient he told me to come to the chair. My hair was slightly damp and he blow dried it out. He then went through with a flat iron. Time for the trim!!!!! Ahh another point where I was sure this was going to be a mistake. But I asked him to do a minimal trim and that's what he did! Thank you lord! He put some moisturizer, bumped it under and sent me on my way. I was done in about an hour and 40 minutes. Efficiency! Yes! I will continue with no heat after this for awhile but I'll definitely go back to Derek! read more

I travel from NJ to get my hair done. Lucy has been doing my hair for 10+ years as well as my daughters. From perms to natural. Long hair to short! They can color and cut . There style and service is amazing! read more

Salon 804 - Cut and color by Lucy - Hair Salons Near Me - New York, New York

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Painful experience. Please save your money and your time. When I told stylist the style she gave me wasn't what I asked for the Stylist literally told me "price" and stared at me! I paid $250 to be disrespected, injured and soned!!! P.s the store is a buzz in and out place... so even if you as a customer have a valid point regarding the end result... YOU CANT GET OUT UNTIL THEY LETTTTTT YOU OUT read more

Salon 804 - Don't go to this place. They will injure you and then DMNyou a how can I fix it! Worst experience of my life. Painful!!! - Hair Salons Near Me - New York, New York

I took my daughter there about a year ago for a touch up, deep conditioner and to get her ends trimmed. The lady that put the perm in my daughter's hair left it in too long. Within the coming weeks, all the back of my daughter's hair broke off!!!! My daughter does not have course hair but apparently, this inexperienced worker did not know what she was doing and Lucy should've notified her not to leave it in too long. I did not spend damn near $200 for my daughter's hair to incur all that damage!!!! The lady we go to now, is soooo much better AND, I don't pay no highway robbery that Salon 804 charges. I would not recommend this place to anyone. read more

SALON 804 is too ghetto they blast the radio all day they gossip like crazy the guy who did my hair stopped to hit the blunt while he was doing my hair the guy who did my hair also asked to be paid so he could go send for a bag of marijuana they curse a lot I was told to run an errand for the stylist (could you get me two stocking caps right quick, pls) I overheard another stylist say, "oh no, she is just too much" while im playing in my hair...(a style which id never had done) this salon has wonderful stylists that are good at what they do..the service just sucks. It is not a professional atmosphere. I feel bad cause the owner has a book out and gets good publicity. But if you are a professional and you go there..you will hate it... its not relaxing at all.. and they will keep you in there all day..went in at 1 came out at 6 ill say this if you ever go in there go to the first stylist chair, she works and gets out of there...maybe shes been there so long it doesnt phase her....she doesnt talk much to anyone she just does her thing. If I ever went back, id go to her. read more

I wish I had seen the yelp reviews before making an appointment with one of the stylists. There is a long wait regardless of making an appointment & as others have stated, the salon is filthy & staff is unprofessional. I too witnessed the staff arguing with each other (though not over food) but "borrowed" styling tools) & my stylist's assistant seemed more interested in taking random breaks between washing and conditioning my hair. I made the mistake of going twice because I was desperate. While my stylist's assistant gave an amazing scalp massage during the 1st visit, he left me reclined at the shampoo bowl for 17 min!!! Yes, I pulled out my phone & time checked because I was NOT getting a treatment or deep conditioning - just a basic wash & style. 5 min feels like a lifetime, let alone 17, when you are just staring at a dirty ceiling for no reason other than someone disappeared or had something better to do than rinse out your hair. On my 2nd visit, I made the even bigger mistake of getting a touch up. While applying my relaxer, the assistant also applied it to sections that were already relaxed & not just to the new growth (Strike 1), then proceeded to use the SHARP teeth of a rat-tail comb to "really work it in" (Strikes 2&3). I stopped him the minute I felt the comb teeth. Rule #1 in doing a chemical hair service is NO SCALP FRICTION OR ABRASIONS!!!! If you can't scratch and get touched up, why is it ok to run the teeth of a comb through hair with relaxer on it?!?! Excited to get the application over with and rinsed out, I was beyond shocked & heated when he inexplicably left after applying the neutralizer shampoo and 1/2 rinsing it out. After 8 min (yes, I time checked again for fear my hair would fall out), I asked if someone could finish rinsing me or find him. He returned and acted as if nothing happend or was wrong. The "cherry" on top of this amazing visit was then having to wait 32 min while I watched my stylist type away on her cell & chat with other stylists. She then said "Oh, I didn't know you were just sitting there!?!" Ummmm you looked at me twice! Needless to say, that was my very last time @ Salon 804 and will NEVER go back. read more

Absolutely HORRIFIC. I saw the so-called stylist Jawarra and he is absolutely TERRIBLE at cutting real hair. My hair was bob length when I got to the salon and left with choppy, butchered, 3" shorter hair. I had been growing out my short tapered hair cut for a little over a year. I asked Jawarra to add subtle layers for a little movement while leaving the length. My hair is now choppy and at least 2-3" shorter than what I asked. My hair is completely butchered. For the love of god, if you have real hair do not see this stylist. I was largely pissed off because as many stylist do, he tried to tell me I wasn't clear about what I wanted. Then his argument changed each time I addressed him with my concerns. 1st argument - I asked, why is my haircut now unbalanced. The longer side is completely shorter than the side that was once shaved. 2nd argument - He claimed I told him to cut the back shorter. Why would I ask to cut the back shorter if I'm growing out my hair? 3rd argument - He tried to convince me that my hair was damaged. If it was damaged, why is my hair cut unbalanced? 4th argument - I sent him a picture of what my hair looked like 2 months prior to his hair cut. Jawarra tries to convince me that I "styled" my hair incorrectly? So you mean to tell me, you decided to cut my hair the way YOU wanted after I asked for subtle layers. Ladies steer far and clear from this stylist. I've never been soo adamant in my life to stay away from a stylist as Jawarra. How do you go in with healthy, full hair, to short choppy layers which now looks damaged. Seeing is believing, I have pictures for the proof. I'm pissed off that I even have to put a rating up for this stylist. My recommendation, go with Shelly or Derek. Go to Jawarra if you want an unintentional Emo haircut. read more

I thought Salon 804 was great. I went here after a recommendation from a friend. And I must say, they do bangin hair! My stylist was nice & talkative even tho it was my first time there. She walked me through my cut to make sure I was comfortable. As far as the salon being ghetto, I didn't think it was. It's your typical salon: music playin, tv on, people eating lunch & talkin bout celebrities. I'm defintely going back! read more

Salon 804 is one of Harlem's hidden gems. I've been a client for the past few years and I highly recommend this salon. Rochelle (the owner) is not only a great business woman, author, stylist and public speaker/educator but she is also a giver--she has organized clothing drives, prom makeovers, food drives, readiness seminars, mentor programs and the list goes on and on. Every year she comes up with new innovative ideas to help better our community. Rochelle has dedicated her time and skills to assist others in their quest for greatness. She doesn't just talk about it, she gets it done. Check out her organization 'Project Gyrlz'. The staff at Salon 804 are a talented group; funny. They know how to turn a frown upside down lol. In addition to Rochelle, the other stylist whose work I've admired is Lucy. She is truly a gifted stylist. Quality hair care, weave, precision cuts, hair coloring, perms, trims, etc..... ..........Salon 804 is the place to be! read more

A black owned business! Amazing Stylists! Excellent customer service! I've been coming to this amazing establishment for almost 10 years! My hair is always taken care of and my looks are always fierce! I'm so happy I found a place that not only take care of hair but treats you like family! read more

Now I usually don't write reviews but the disrespect that I endured today for canceling an appointment due to weather conditions and the fact that I live in another state was absurd. I called and hour and a half before my scheduled appointment to cancel my appointment with Rochelle. Her assistant answered the phone and I explained to the assistant that I wouldn't be able to make it today due to weather conditions she said ok and placed me on hold. Now keep in mind this is not my first time at this salon, I've been here numerous times and never had to cancel an appointment.. Rochelle comes to the phone and I proceeded to explain to Rochelle that I will not be able to make it due to weather conditions and that I lived in another state I do not live in New York Rochelle says too me well it's only raining I told her I understand but it will get worse later (snow mixed with rain) and I'm not comfortable driving in these weather conditions just to get my hair done it's not worth it Rochelle explains that because I didn't cancel my appointment in 24 hours that she will still have to charge my card the price of the hairstyle i was getting done because someone else can have booked in my spot i said excuse me and Rochelle laughed a little and repeated herself I told her that will not be happening said thank you and hung up Now if I get a charge on my card for services I didn't receive Rochelle will have a big problem because i will report her for charging my card without my permission I believe the owner Rochelle is Money hungry and will do anything for the next dollar She don't care why you have to cancel as long as she receive the money I use to love this place and the way Rochelle did my hair but sadly I will not be returning read more

If you care about your hair DO NOT allow Rochelle to color it. Today as I checked my spam folder, I found an email in there from this salon. I went here about 4 years ago to get my bra-strap length hair lifted to blonde. 2 hours later I left with dry, brittle, ear length hair because so much of it had fallen out due to her OVER PROCESSING my natural, VIRGIN hair. As a stylist, it is your job to protect the integrity of your client's hair or simply say "NO, we can't achieve that today". She realized that she ruined my hair and gave me a slight discount (no apology though). She didn't even give me tips on how to care for my new, damaged tresses. 4 years later I've grown my hair back out AND found a stylist that has been able to color it platinum blonde AND help me retain length and health. It seems Rochelle is only capable of bleaching your hair blonde if you don't intend to keep any length (i.e all her platinum client's have pixie cuts) read more

I walked into this situation with high expectations and just knew my hair was going to be on point! I've been wearing weaves for about 11 years now so i am pretty knowledgable when it comes to weaving and how its suppose to look. I was tired of traveling all the way to Brooklyn from the Bronx so I deciced to try Salon 804. I made an appointment with Robb on a sunday, told him I was going on vacation that friday and needed a weave. I ordered a malaysian closure (which costed me $140) and asked Robb before even coming in if he knew how to apply it. Robb answered yes. My appointment was for 4, he did not start weaving until 5:15. I told him even showed him pictures of how I normally wear my weaves. Robb did a terrible job at the closure, first of all did not have glue to apply the closure so he sewed it down and it looked wiggy and tracks were showing. Once he was done it was about 11pm he chopped my 22 inch malayian hair to about 14 inches after i told him just layer the top. What is with these stylist chopping ppls hair ? (real or fake) I decided to just go home and see if I could salvage the hair, paid him $300 (which i think is ridiculous for a weave, especially when I've paid half the price and the outcome was way better).Got up monday morning sooooo unhappy with my hair I called Salon 804, told them my delimma they advised me to call Robb as mondays are days he takes appointments only. I told Robb I was very unhappy with the hair and it needed to be fixed. He "squeezed" me in that day, I had to buy new hair which costed me another $109 so i could add the length back he had cut. He advised he did not want to use the closure I had purchased, he c losed the weave himself. It came out ok...nothing more than that not $300 worth!!!! I could have went to any salon in Brooklyn and got this same weave for half the price and they would have known how to apply the closure I purchased. When it comes to my hair i do not have a problem with spending money as long as I am happy with the outcome. I am back from vacation after 9 days of having this weave in and tracks or loose and it just looks horrible I will be taking this out at the end of the week going to Brooklyn to get it redone....If you have a short cut or natural hair Salon 804 is great...for weaving.....I suggest keep looking its a waste of time and money!!!!!! read more

The services are OK, but there is too much gossiping and food eating for my taste... I like to go to the Salon as a treat and Zone out : )

I was pleased with my hairstyle, but not impressed. The stylists are loud, started arguing with each other about food. They treated the assistant like crap, and she was the nicest one. The place was dirty, hair everywhere as if the day hadn't just started. Service was slow. My stylist, Rochelle, was an hour late and I was her first client. She didn't even apologize. This was my 1st time coming to her, she didn't ask me any questions about my hair, what i wanted, nothing. Just handed me some magazines and said find a picture. Her work was nice, but I can take my money elsewhere and get much better service. I spend $15 getting a wash and set, and the Dominican lovelies are more polite, friendly, and classy that anyone in this salon could ever be. read more

I visited this salon on 5/15/16 for wash, deep condition, and trim. A hairstylist by the name of Derrick was assigned to me and honestly, I am extremely dissatisfied with his service and the salon etiquette as a whole! I am a hairstylist, but wanted to be pampered so I chose to go to Salon 804. Being a first time customer, I had certain realistic expectations especially with the reviews I read about this salon. I was asked what service I wanted but there was no consultation. I feel, especially with natural hair, one was needed to get the stylist up to speed on my hair growth history. Derrick took me to the shampoo bowl and proceeds to detangle my hair with a wide tooth comb from root to ends. I had to explain to him that my hair is really course, tightly coiled, and should be comb from ends to roots just to ensure there would be no tension on my scalp. This should have been a sign from me to stop him and leave, though I didn't. After I explained to him the proper way to comb my type of hair, he wash, deep conditioned, detangled and rinsed my hair. When you blow dry anyone hair, the proper way would be to section the hair, add in-leave products (which should include a heat protector), detangle and blow dry. That was not done to me or anyone else who had their hair blown and dried! Yet again, another sign for me to get the hell out of there, but I allowed him continued. I explain to him that I did not want a hair cut; I just wanted him to trim my split ends. When he starts to cut my hair I realized that he had not section off my hair to ensures that each section is being cut evenly - something that I learned in cosmetology school and as a hairstylist assistant. With my back facing the mirror, I was unable to see exactly what he was doing. After it was all done there was not cross reference to ensure that everything was even. As soon as I looked in the mirror I knew my hair was not cut even. When I explained my concerns, he assured me that the trim was done properly. I paid him because I was provided a service, but I did not included a tip. ***I would also like to add that the owner was present and did not stop and guide her employee on the proper steps when caring for natural hair.*** I live in the area so I was able to run home and flat iron my hair, to see the lengths for myself. After I finished pressing my hair, I was horrified. It was clear that my hair was cut, uneven. The right side of my hair was completely chopping up, the back of my hair was the longest and the left side was short and long. My hair should've been cut in a 45 degree angle which would have left some length at the top but instead the length was in the back resulting in short pieces in the front. I ran back to salon and ask to speak with the manager, Rochelle. I showed her my cut and explained the situation in hopes that she would at least attempt to fix it. Instead, she looked at me and said, "I don't know why you came to me because I didn't cut your hair." I was horrified; is this how one conducts business? Derrick called me over and I explained to him that my hair is not even while showing him the disconnection. He explained that he cut off what was needed, but ignored the fact that the cut itself was not even. He "attempted" to fix it by cutting more of my hair. This time, the right side was shorter, but he was insisted that it was even. I am really big on supporting black own business but I would not recommend this salon to individuals with natural hair for few a reasons: lack of salon etiquette, hair care education and customer service accommodation/satisfaction. I was extremely disappointed with how management handled the situation. I have worked in two salons and whenever there was a client with a complain, management stepped in to fix the issue and assure the customer was satisfied in hopes of a referral and return. I shouldn't of ignored all of the red flags, but I have definitely learned my lesson! I have returned to my original stylist to correct the cut but now I have to install a weave because my hair is just too short. read more

I was tired of traveling all the way to Brooklyn to get my hair so a friend recommended Salon 804. I got an appt easily enough and when I arrived my stylist was already there. But that's where the good part ends. The salon itself was in disarray and appeared to be dirty. The dress code of one of the stylists was appalling. He was wearing nothing but a vest and although he was in great physical shape, I found it disturbing to have a half naked man wash my hair. Now, I heard they do an amazing job styling short hair but I was so uncomfortable in that setting I did not stick around to find out. I am so disappointed that I can't find a good salon in Harlem that can style short relaxed hair! Any recommendation will be appreciated. read more

I have been going to salon 804 since high school and I absolutely recommend it to anyone looking for a great short hair cut! My hair stylist is shelly and she is amazing!!! She always does what's best for my hair and takes it personally when I don't take care of it there are others who does great hair but none like her I have recommended many and they have become serious fans of her work..... read more

I've been going to this salon every 2 to 3 months (for a touch up) for the last two years. My last several experiences here were bad enough that I'm never going back. Problem #1: An experience that shouldn't take more than 2 hours (touch up, wash, blow dry, hot iron) regularly takes at least FOUR HOURS. That's because Rochelle makes me wait an hour and a half before she'll even touch my head - even though I make an appointment every time! Then, when waiting for her to blow dry my hair, I have to wait another hour. It's insane. And it happens even for non-weekend appointments. Problem #2: Tenderheaded folks, beware! Rochelle has no idea how rough she is on your hair, and is more likely to rip it out than to comb / brush it properly. Problem #3: Rochelle's idea of styling is inappropriate. I told her I needed a professional look for work, and she gave me curls that made me look like Shirley Temple. To boot, she puts too much crap in my hair, so the next day it looks greasy and disgusting. DON'T GO HERE. It's a miserable experience, is painful for those of us who still have any sensation left in our scalps, and is the biggest waste of time and money this side of the Mississippi. read more

I've been a Salon 804 customer for the past 5 years. Rochelle is my stylist and is everything that I could ask for. Professional, on time(unlike alot of stylists) and gives me the diversity of styles that I love(I get bored quickly). The salon does give you that black salon feeling, but I would never consider it ghetto. read more

Rochelle is the best. After reading the reviews I decided to take a chance and made my first appointment. First let me say I was 10 min late within two mins i was getting a wash by Rochelle's assistant , or should I call it a wash and head message. Then off to the the dryer for 30min. Everything was on point and moved along nicely. Yes the music was playing, yes the girls where chatting and having fun, after all its a beauty shop and HARLEM beauty shop at that, not a library. I found it lively and generally I'm somewhat conservative. By the time I got to Rochelle's chair she was able to tell me the issues with my hair cut from a previous stylist I was not happy with. I didn't have to say much. When it was all said and done I was feeling myself. I looked great with a tight, sleek cut. It was a bit pricey than what I was use to paying, put you really do get what you pay for and it was worth every dime. Rochelle also gave me really great advise on how to maintain my look longer. Great Job read more

The male stylist that did my hair can style hair but he lacks professionalism. He would show up late and would completely forget about appointments. He clearly did not have an appointment system and could not remember when to show up to do my hair. This happened on two occasions and I will not be back. read more

I just got a sew-in from a lady in Harlem and it was horrible. She didn't style or cut it like I wanted her to. I was eating at Dougie's on a Sunday afternoon and saw Salon 804 across the street. I never heard of this place but I decided to try it out. I walked in and asked for my sew in to be shaped, styled, layered...whatever and Derek knew exactly what I wanted. My hair looked fabulous when I walked out. He had a great personality and did an excellent job, but I give it 4 stars becuase it's a bit pricey. read more

Correction: Melissa is not the owner, Rochelle is the owner of Salon804! Sorry about the confusion.

This is a pretty good salon that I'd definitely recommend. This was actually my first time going to a black salon and it was a worthwhile experience. Definitely a different feel from the Dominican salons I'd go to. They carry the Phytospecific Relaxers which is how I found out about this place and they're a bit far from where I am in the Bronx, but not too far off which is fine by me because I came here mainly for a touchup. They did a good job turning my annoyingly dense, frizzy, tangled at the roots hair (I had been stretching for 6 months), to a smooth, silky feathered straight style. I'm extra happy that the relaxer used helps to strengthen the hair and doesn't contain harsh chemicals. The only thing that kept me from rating this 5 stars was that considering how delicate my hair is (very prone to breakage with excess manipulation!), I did not like when my hair was detangled with a wide brush because of the extra breakage my hair would have to go through. Maybe it was my fault too for not expressing that particular concern. Otherwise, good service! Was offered water when I needed it, I left the salon with friendly compliments, the stylist was friendly and helpful, did not have a long waiting time for my appointment, and the style left me feelin fab! read more

I have been coming here for a little while now. I am always happy when I walk out. Rochelle is pretty fast with the hands and my hair is always looking healthy when she is done. read more

After 15 years of using a single colorists styling... I decided to have Rochelle, the owner of Salon 804 dye my hair at their new location. Apprehensively, i allowed my stylist Rochelle to dye my hair...and I was blown away. The color, style and cut of my hair went beyond my expectation and I will definelty go back within 7weeks! read more

Lucy and Ivy at Salon 804 did a beautiful job of creating the old Hollywood look I went to them for. I walked out of the salon looking like I just stepped out of the 1920's. Harlem is a wonderful place to get that nostalgic feeling...and look. read more

As a woman of color, my hair is my crown and glory. I use my hair in my professional career. I have natural hair which now has massive heat damage due to Rochelle Mosley, the owner of Salon 804, pressing my hair. When I arrived at the salon, Rochelle rudely and in front of other customers stated to me, " is your hair even long enough to press"? Any woman with natural hair knows about shrinkage. Mosley has straightened, relaxed hair. Ms. Mosley's assistant, a very nice young lady colored my hair. While I was seated under the dryer, Mosley called her employees into a circle and whispered something to them. All of the employees looked in my direction immediately. When she pressed my hair, the flatiron touched and burned my scalp. When I complained, she stated, " I asked if you had enough hair to press". She was not at all apologetic. Her behavior was downright nasty. I was rushed in her chair and rushed out of her chair. She did not coat my hair with any heat protective spray. I washed my hair, several days later and found massive heat damage in the front, crown and sides of my hair. I immediately contacted Mosley who offered no solution. I contacted my bank for a chargeback. I am currently in the process of fighting for the $130, I spent. My hair is permanently damaged. I tried to mask the heat damage and have been unsuccessful. I love my hair. I have no choice but do cut my hair bald. Please don't support this business. read more

Not sure how many stars to give because the hair do's are above average most of the time, however the staff can use some work.....They gossip about the clients and each other openly. They give off a funk at any given time with the clients which makes me run for the hills for the prices they charge. I know for the most part with certainty my hair will come out great even though there are times I didnt like the do nowhere in harlem that I found can touch them and they use quality products even though hair care is not something I think they care about just styling. So on that note keep the chatter and the aggression down and client satisfaction the priority and you can go places read more

In the Spring, I was encouraged by a girlfriend to see Rochelle at her previous location on 139th & Adam Clayton. On my first visit, I feared that I would be waiting for hours before I saw her, as the place was small and there were a lot of clients waiting to be washed. But it was a welcomed surprise to experience how quick, warm, and thorough Rochelle and her staff were. Months later, the salon has opened it's new doors down the street between 123/124, my hair has grown and has not been healthier. Rochelle may have a lot of clients, but she has a system that works! I am in and out! I am so happy to have "found" her! She is also an inspiration: she is not only gorgeous, but is a hard-worker and I can tell she is passionate about what she does. She is a go-getter and finds time to give back. So if you're looking for a salon where your needs will be taken seriously, your business will be valued, and you want to be surrounded by positive vibes, Salon 804 is definitely a salon for you to try. You will NOT be disappointed. read more

I went to get my hair color retouched after already going for the first time in Feb of this year. The first time was ok the lady who shampoos your hair is very rough, and could cut your scalp which is not what you do when you wash hair your suppose to stimulate the scalp. It was unpleasant, but I heard they was the best so I tried to deal with it. Rochelle number one does not know how to wrap hair, and if your certified to do hair from the state I don't know how you don't know how to do this. She doesn't moisturizer your scalp after using the hot iron, and doesn't do roller set she told me this "this isn't the Spanish salon" referring to my race which I'm half Spanish but identify with African American you ignorant fool. That was out of line and unprofessional but what do you expect when your in Harlem in the ghetto. I went 6/9/12 for a 10am appt which I was waiting there for an hour before I had enough. There is a sign that states "Do not bring your kids unless they are being seen by the stylist no exceptions." All the times I've went Rochelle daughter is there and I'm not sure why this time her daughter was in the wash bowl getting her hair wash by the shampooist when I'm a paying customer and should be seen first. Its not like this place is cheap and I want to get my money worth. I will never go there again they are ghetto and don't know how to properly do hair. Black hair at that I went to my lady that I usually go to that has been doing hair longer than Rochelle which I should of just continued but wanted to experiment. DO NOT EVEN TRY TO GO HERE ITS NOT WORTH IT THEY HAVE SO MANY OTHER PLACES THAT ARE JUST AS GOOD AND BETTER. read more

Good for those that want a weave but not for those that have real hair. Lots of heat and brushing- there is no sense of hair care or hair health. I thought I would leave bald. However, the weave's and hair cuts are on point. I will not go back because I dont wear weaves. read more

Pioneering, Innovative, and a cut above the rest!!! The wait+ The price= PERFECT HAIR. Spare nothing when it comes to beauty.

I have been going to Salon 804 to Jawara for about three years and i absolutely love it! Jawara takes the time out to let you know as the stylist what will work best for you and what may not. His cuts are accurate and always never questionable. When it comes to the service he makes you feel so comfortable it not like any other stylist client relationship. About two years ago he made me a wig. When people see me with my wig on they assume it my hair. I have to say my wig to this day is in a GREAT condition and I still get compliments on my wig as if i just got it done. Jawara is by far a wonder stylist! read more

Salon 804 is not familiar with customer service. You make an appt with a stylilst and next thing you know, their assistant is doing your hair. Would you not think the most important part of being a stylist is making sure your client come back because of the great service you offer. Well, that's not the case at Salon 804. They throw you straight to their assistant who does not even have a Certified State Board License to do hair and then they want to be paid for curling my hair. Really?? I went for a relaxer and the Assistant burn my ears so bad that I have 3rd degree burn all over my ear and head. Chemical went into my lymph nodes and I have been peeling for months. If you care about your hair don't go to Salon 804. You will go in with hair and come out ball. read more