I received a facial by Taryn. She's truly amazing. Super gentle with skin, such a sweet girl, you…read morecan either have a talking or quiet appointment with her and she makes you feel super comfortable. Highly recommend booking anything skin with her. She will let you know what your skin needs and check up on you in a couple days after your appointment to see how your skin is feeling. Thank you Taryn

I've been a client here for a long time. Lainey is my stylist but I've seen other people before she…read morecame to work here. Lainey is super kind and thoughtful. She always listens to what I want and answers all my questions. Amelia has also trimmed my bangs before on short notice because I was dangerously close to cutting them myself once. And that would've been a disaster. I've never had an issue here but if I did, I know they would fix it. They always put their clients first. They always have cut clothes and accessories here too!

I have been looking for a salon in the Sumner area that had great stylists & good vibes in general…read more Main Street Salon did not let me down! I came in for a simple hair cut and gloss to add some shine and darken my hair slightly. Hanna gave me exactly what I was looking for and walked me through the options of getting permanent color (my first choice) vs a gloss. I chose the gloss and am so thankful she went over my options as i'm hoping to lighten my hair soon and I wouldn't have been able to do that easily with permanent color. If you're looking for a stylist who can cater to your specific wants, Hanna is your girl!

I am very UNHAPPY with a recent hair service where I received unexpected highlights from a new…read moreemployee, McKenna, even though I clearly asked for a solid, all-over hair color. I booked for all over color and later was told it would be a bleaching service instead if I wanted to go lighter. I agreed to all over color and going lighter. So this was fine. I originally had all over hair color that was dark brown with naturally grown out roots (2-3 inches). Then McKenna mentioned she was doing something similar to "balayage" when the other stylist and their client asked what she was doing to my hair. I clearly communicated my preference against highlights multiple times, even questioning the stylist during the process when her technique appeared inconsistent with a solid application. Despite assurances of an all-over color, my hair developed "dimensions" and it was BLONDE with noticeable damage to my hair. I thought she was coloring my roots but she was creating "dimensions". Dimensions is not all over color. Dimensions is "highlights", streaks, and lines that's not all over color. I wanted one solid color and for my black roots to be matching the brown all over color. Does that make sense? Does that mean I want highlights? When I contacted the business via email, the owner responded. We went back and forth few times. She only offered to have McKenna fix it, which I didn't want, and suggested just toning it darker, which I knew wouldn't stop the highlights from reappearing. The salon owner's subsequent offer to explain why "highlights" were necessary, rather than acknowledging the deviation from my original request, further illustrates a misunderstanding of my concerns. This experience represents a critical breakdown in communication and trust, as I was misled about the service being performed and would have sought a different salon. I don't think this salon does lift and color method. Or the owner is protecting the new stylist's mistakes. Regardless, McKenna is busy posting on Instagram. There is a photo of my hair and titles it "Behind the scenes" like it is a proud moment for her to lie to a client rather than reaching out to apologize. She should have been saving my hair from being burnt off other than taking photos at the sink. My hair is burnt off and I'm pretty she noticed it when she was blow drying my hair. She failed to mentioned the blotches and missing hair. I did not even get the deep conditioning treatment that I requested. I did get anything that I requested or wanted! In the end, I have unwanted highlights and less hair than before. My hair color is further away from my intended goal because she ignored everything that I said and gave me brassy highlights. I requested for refund or another stylist at the same location to correct my hair. That's when communication stopped and the owner never responded again. This service totaled $270. Here's the thing. New stylist and seasoned stylists can make mistakes! But the stylist is posting on social media other than apologizing. The business owner doesn't understand why you don't want to be getting your done by the same stylists that did everything other than what you have requested... this is not a good business to support.

My hair cut was horrible, I showed the barista a cute shaggy long bob and left with a blunt short…read morebob. I'm getting married in two months so I emailed the owners asking for a refund and got no response. The hairstylist wasn't super nice either.

Sheena was able to squeeze me in and highlight my hair. She did a fantastic job---it's never looked…read morebetter! This salon is friendly, clean, centrally located, and reasonably priced. I love my new haircut and my hair feels so silky. Highest recommendation A+! Thank you, Sheena!

Another great appointment with Fab! I love the colour and as always a great service!read more

I seriously can't say enough good things about Kylee! She is amazing at what she does. I've gone to…read morea lot of stylists over the years, and no one has ever blonded my hair as beautifully or as naturally as she does. She somehow gets the perfect shade I ask for every single time. I drive 3+ hours to get my hair done by Kylee as I don't trust anyone else to maintain my hair as well as her. Her hand-tied extensions are absolute magic too. They blend seamlessly and feel so natural that even I forget they're there half the time. She takes the time to customize everything to my hair type, and the end result always looks and feels like real, healthy hair. Beyond the technical skill, she's just such a genuinely kind, down-to-earth person. You can tell she truly cares about her clients and wants them to leave feeling confident and beautiful. Every appointment feels like catching up with a friend, and I always leave her chair feeling like my best self. If you're looking for someone who truly knows blondes, extensions, and making you feel amazing - she's the one. I can't recommend her enough!

I had the most amazing experience at Mogano this morning and am in love with how my style turned…read moreout! I saw Kaycee for a haircut and even though my timing was bad and I was a few minutes late, she was incredibly understanding and gracious in starting our appointment. By communicating to her what my hair goals were, she took what I had said and discussed what would work best for my hair, I felt heard and trusted that her styling would prove great results. All throughout the treatment she provided tips for styling, recommendations for hair care, and was incredibly kind to speak to. Not only was my cut amazing, but the amenities and atmosphere at Mogano is incredible. Being offered coffee before my appointment and the new client bag I received after made me so grateful for this experience! Thank you Mogano!

Today I did a walk in to get a hair cut that is the first experience within this style. Customer…read moreservice was amazing, stylist was so friendly and the setting was comfortable. Thankful for this place and looking forward to returning!

The previous owner Kamy Jo Klemann (now Kamy Jo Riggs) did a full foil. Lightened my hair to a…read morelevel 9 or 10. Applied a toner to my hair that was far too ashy. Which resulted is in blue green roots. This happened because my hair was simply too porous and it's sucked all pigment up asap. Instead of telling me to wait, she told me to come back to the salon the next day and applied a bleach bath and color remover but called it "her little concoction ". My scalp was actually on fire within minutes. She panicked rinsed it out and started to rip a done brush through my hair. Kid shaft down no product causing more breakage. It literally was snowing on the salon from my hair snapping. She stopped at 20% dry. Offered a complimentary deep conditioning treatment and said " oh girl your hair will just suck up all the moisture why don't you leave it in, and rinse when you get home?" All while stating she had another appointment and had double booked herself. I asked multiple times if it was OK and she said yes I lived in Auburn at the time so in the time it took 30 minutes to drive home my hair was just so itchy. I was texting her the entire time panicking. I had to run up my fifth floor apartment and take the plastic cap off my head to notice that over 7 inches of my hair instantly fell to the floor, not to mention my hair was highlighter, yellow, and orange color. At first, she apologized and offered a full refund, I told her that I wanted to know how I could fix my hair and she said she could not get me back in, then she switched and told me that she would rather just do a full refund. But she could not do it right then cause she had a client in her chair, she said that as soon as she was finished with that client, she will refund me discontinued for several hours. She never once refunded my card. Finally, at the end of the afternoon, I told her I was coming into the salon to get a refund. She told me that she would lock the door and not let me in and that if I were to come, the police would be called. I quickly screenshot it all of our conversation While telling her that I had a special event and now had to go rush and double pay to get my hair done again and fixed. She then began ignoring all of my calls and messages until two days later and told me that she would not be giving me a refund at all. She felt she had done nothing wrong. Fast-forward to me, going to get my hair fixed at a very professional salon, and all of a sudden a lawyer calls me out of the blue tells me that I am a scam artist, I am a single mother, and how could I possibly afford to get my hair done??!! He said that he did not believe for one second that I could afford to pay for it again, while calling me all kinds of names and just straight bullying me. I provided Kamy and also this so-called lawyer the receipt from my service pictures of my hair after the service where we had to do a major chemical cut to even cut off more of the damage that she caused. They even went so far to call the owner of the Salon directly and demand to know what I had done and how much I had paid when the Salon told them he accuse them of lying and he did not believe that I actually paid for my service. The owner of the salon and two other staff members recorded the phone call and also typed out a very lengthy letter on the harassment from the so-called lawyer. Luckily, for me, the statute of limitations has not ran out, and I am now taking her to court. She still says that she has done nothing wrong. It's pretty sad. Several hairstylist have had horrible experiences with her, I know of four clients directly, the reviews are also bad about her and her Salon didn't even last a year.

I saw KamyJo at The Loft for highlights and a cut. I love the final results! The salon is…read morebeautiful, clean, and everyone is friendly. The products offered are top quality at reasonable prices, too. Highly recommend and will return!

Angie greeted me with a smile and directed me where to relax while she finished working with her…read moreprevious client. I was sitting in her chair right on time. Angie was polite and thorough as we chatted about my expectations. She got started right away and our conversations were light and easy. I could tell she took the time before my appointment to plan and prep accordingly, what I wanted done was a big ask. Angie is warm and inviting, I have already booked my next appointment to finish the look I'm going for. I was in the salon for 4 hours. During my visit several clients came and went, all were excited to be there and left happy.

I called to make an appointment with Amy and I was told there was availability but to text her my…read morename & the service I wanted even though I just shared it over the phone. Then when I texted I didn't get a response for a while and then was told that she doesn't have any availability. I asked if I could come at a different time same day and didn't get a response until the next day. This was a bummer because I was going to make this place my go to spot for threading but will have to continue driving far because I feel I didn't get the proper service, faster communication would be nice or maybe don't say you have availability then take it back.

The stylists in this salon are some of the few persons in our state who are American Board…read moreCertified Hair Colorist; an advanced certification to see in a small town like Bonney Lake! Their prices are good for having the kind of experience and knowledge about hair and skin you will get when you come to this salon. Any questions you have about your hair are answered by friendly stylists Margaret and Melissa. Every haircut, style, and color job I've gotten at this salon has not been disappointing and ALWAYS gets compliments and people asking where I get my hair done. Check them out for some ladies who listen to what you want and will provide you with feedback on how to look your best!

I moved to Washington 8 years ago and had such a hard time finding a good hairdresser that left me…read morewith a haircut that I loved and I stumbled across this amazing salon in Bonney Lake that gave my son and I the BEST haircuts ever. The owner Margaret made my son feel so VERY comfortable for his very first haircut as well and he got tons of compliments!! She's truly the Edward scissorhands of hair!!! I highly highly recommend Margaret!!!