I called to make an appointment with Amy and I was told there was availability but to text her my name & the service I wanted even though I just shared it over the phone. Then when I texted I didn't get a response for a while and then was told that she doesn't have any availability. I asked if I could come at a different time same day and didn't get a response until the next day. This was a bummer because I was going to make this place my go to spot for threading but will have to continue driving far because I feel I didn't get the proper service, faster communication would be nice or maybe don't say you have availability then take it back. read more

Love Stephanie I use to worry about if I would get a good haircut... not anymore, with Stephanie is ALWAY a good cut!

Kristina Davison is a fabulous, professional, expert stylist! She's amazing at extensions and phenomenal at her craft, blonding me perfect every time. Recommend read more

Went in a little bit ago to get my brows done and when I went in there was nobody in there. I ended up waiting for 15 minutes before going upstairs and asking for help. Finally, I got in to get my brows done and without asking for what i was going for or warning me, she just started doing my brows. Maybe thats how she works, but I feel like you never know people experience with their own eyebrows so you should at least ask them what they want done to THEIR face. She was nice but my eyebrows didn't come out how i wanted after asking her to fix them. Plus it was expensive so the experience was just all around not good. read more

Identity Studio Salon - Empty Lobby - Eyelash Service Near Me - Bonney Lake, Washington

Angie greeted me with a smile and directed me where to relax while she finished working with her previous client. I was sitting in her chair right on time. Angie was polite and thorough as we chatted about my expectations. She got started right away and our conversations were light and easy. I could tell she took the time before my appointment to plan and prep accordingly, what I wanted done was a big ask. Angie is warm and inviting, I have already booked my next appointment to finish the look I'm going for. I was in the salon for 4 hours. During my visit several clients came and went, all were excited to be there and left happy. read more

Identity Studio Salon - Before - Eyelash Service Near Me - Bonney Lake, Washington

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Nellie is amazing. She is super friendly and does a great job with my haircut. I love going here.

Got a full balayage with toner and a cut by Baylee, OH MY GOSH Im obsessed everyone in there was so kind when I walked in, I even got offered a truly (which of course I didn't say no to ). The space was clean and decorated super cute it's a very relaxing environment. Baylee is so sweet and easy to talk to and my hair turned out FANTASTIC and the price was totally fair. I will definitely be going back read more

Identity Studio Salon - Full balayage - Eyelash Service Near Me - Bonney Lake, Washington

First time going here, and my experience was great! Baylee dyed my hair using the balayage technique and she did an amazing job! I have naturally black hair and It was my first time ever dying my hair so I wasn't sure it was going to come out right- but it did! The staff were very friendly, I was asked as I immediately walked in if I cared for a beverage. I would highly recommend going here for ALL your hair needs. I also want to add that they don't charge as much as they do at a GJ salon (which was my go to spot) and they do the same quality work if not better! read more

Identity Studio Salon - Eyelash Service Near Me - Bonney Lake, Washington

New to the area and I got a root touch up, color correction and a cut for chin length hair. The job was pretty good. This small boutique salon was in a very odd location and the prices were steep for the service. read more

I just had my hair done by Nellie at Identity Studio Salon and she is phenomenal!! She listened to exactly what I wanted, gave me great advice on issues I was having with my oily scalp and to top it off she is just a great person. Nellie was so fun to chat with, laugh with and I felt so comfortable in her chair. I will be back 100%, I have always wanted to find a hair dresser that I could connect with and go back to time after time, and Nellie is the girl!! read more

Yay I had such a great FIRST experience today!! Stephanie happily fit me in blindly to take my hair from dark to light! && she got my ends to look awesome regardless and we decided a "shadow highlight would be best for me, my complexion & dark hair and am super excited about it! I am generally not comfortable with getting my hair done because of previous experiences from different salons so it is a HUGE compliment for me to say how happy I am about my new hair highlights, color && cut! Stephanie is especially awesome but everyone else in the cute little salon seemed super happy with their experience as well!!!!! Yay! read more

Identity Studio Salon - Eyelash Service Near Me - Bonney Lake, Washington

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I had several services booked and received the too many messages from the location to confirm. I had to cancel one due to travel for work being delayed and gave notice and was told that I had to pay 50% because notice was less than 24 hours, but if I re-booked It would be waived so I re-booked and apologized. More text messages cancelling one and re-booking, then other message for next day appointment etc... the next day I was remembering a 1pm slot arranged my schedule to accommodate and shocked when I received notice that I was a no-show. I tried to call - Voice mail, I tried to call back to another extension as I rushed to my vehicle and drove (literally 7min) to the location Still VM and no response. When I get there several others there, I tried to explain the situation that I was tracking on 1pm not noon and I was literally 21 minutes delayed on a 3 HOUR appointment slot. While I understand they are busy, Why did they not call after the first 5 minutes to have a conversation??? Why does no one there answer the dang phone? There were 2 people doing nothing when I arrived! Why did they act so indifferent about the situation and brush me off when I asked if they could still get me in even for fewer services? The smug and rude nature, the poor reception and the overall experience has convinced me not only do I not want to do business with them, but I need to let others know this is not a business that wants customers, this is a business that wants "specific" types of customers. Well, guess what? Not all wealthy people drive BMW's ladies, and not everyone looks like you! So I will take my money and my business elsewhere and hope that karma takes care of the rest. read more

Baylee does an amazing balayage! She listens to what you want and ask questions. My hair never looked so good! She is so sweet too and everyone there is so nice! I highly recommend her. read more

Stephanie is awesome! Beautiful salon. I have very difficult hair to cut and she does a beautiful job every time. Great atmosphere!

Great business and beauticians. I have used three of the gals for different reasons and none of them disappoint. Professional and all great people. read more

On August 31st I made an appointment with TRISHA DONALDSON at the Identity Salon in Bonney lake to have eyelash extensions for a 4th generation photo. There was a cancelation for the following day that I was able to get in with Trisha. This was the first time in having the extended eyelashes. My 85-year-old mother was recently diagnosed with Breast cancer that lives in Utah. My daughter that lives in Texas, granddaughter that lives in Oklahoma and myself. All arranged to meet at my mom's for this event. I had asked others about their extensions with great reviews, telling me that they should last up to 2 weeks. My natural eyelashes were long but needed mascara to darken them. My appointment was on Sept 2nd and when finished they looked great. The following morning the extensions on my right outside corner had fallen off along with my natural ones. I sent Trisha a text along with a photo that morning and asked if she could fit me in that day, my flight was the next morning. The response was OH No, what happened? No attempt to fit me in. My extension continued to fall out in less than 12 hours of having them on. I set another photo of my countertop with fallen lashes when brushing my teeth. o Sept 2nd Had the extensions put on. o By Sept 3rd less than 12 hours of having the extensions, my right outside corner had fallen off along with my natural ones o By Sept 5th I had no eye lashes on my right eye lid. o By Sept 7th most of the extensions had fallen off the left eye lid. o By Sept 10th I had no eyelashes on both of my eyelids. Not even my natural All our communications were done by text that is dated with photos. Will send if requested,. When I asked for a full refund I was denied. read more

I always get my hair cut by Nellie or Angie. They are the best and always great to talk to! You won't be disappointed!

I love love love this place. Jocelyn did an amazing job and made my lashes so beautiful and did so well they make my eyes pop so much 11/10 would recommend read more

Shayna did an awesome job fixing my botched balayage done at another salon. Very professional, has a good eye for color. Would recommend 100% read more

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This place is so wonderful and Bobbi Braun is the best. Salon is pretty and private. Care and cleanliness are A+. I leave feeling very pampered! read more

Identity Studio Salon - Bobbi takes the extra time and effort to curl my hair and it stayed curled. Also, look at the robe! - Eyelash Service Near Me - Bonney Lake, Washington

I just moved to the area and my stylist is almost 2 hours away so I tried this salon. I scheduled my appointment with the owner Stephanie through yelp, which I thought was a nice feature. Doing this let you see all appointment times and prices for services. I didn't like that the salon never called to confirm the day before like other salons I've gone to have. When I got to the salon there were a few girls chatting at the desk but no other clients in the salon. Stephanie got me in the chair right away. She asked what I was there for and I showed her the picture of what I wanted. She got to work and we got to chatting I mentioned how cool it was to allow spots through yelp and she had no idea what I was talking about. Seemed odd for an owner. I scheduled an appt for ombré- which I've had for almost 3 years..I just wanted to go drastically shorter. She started coloring my hair..but was just painting it on at the bottom ( no ratting or any kind of technique that's always been used for ombré on my hair. I was concerned but figured she was the professional. I have a lot of hair..like my hair takes a minimum of 3 hours for any kind of color and cut. I was home within an hour and half of my appt time. I was texting my bestie that she was so fast that I was scared- she either just really knew what she was doing or had no clue. Clearly it was no clue. I always give it a day with a drastic change so my hair can grow on me a bit..I have this two days. It was the worst color and cut I've ever had. I was leaving for vacation in a couple days and had to go have my hair fixed at another salon (which was INCREDIBLE!). The girl who fixed hair said it looked like whoever did my hair didn't know how to do ombré but just tried anyways. My hair looked like it was dip dyed not ombré...and so uneven. I don't typically write reviews like this, or many at all, but I feel like people should have an idea of what they're getting into. read more

Identity Studio Salon - Top left is what I asked for. Top right is 3 days before spot. Bottom is what I got. - Eyelash Service Near Me - Bonney Lake, Washington

I have been going to Christina for a little over a year now and could not be happier!! She is awesome, professional, and gives realistic expectations. She has been doing balayage mostly on my hair and she is amazing at what she does!! read more

Identity Studio Salon - Eyelash Service Near Me - Bonney Lake, Washington

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It's rare that I get my hair done so I was pretty nervous for a change of shorter and lighter hair, I bought the groupon to get my hair done by Alanna and right before I went in I read a bad review and was extremely nervous. However, I had a GREAT experience, she was super sweet and friendly and really listened to me but also gave her advice when I asked for it, my hair turned out amazing and I will continue to go to her from now on! I really liked the atmosphere of the salon and all the other workers there were very friendly yet real chill, like hanging out with friends type environment. It was clean and bright and just an all around good experience. read more

I bought a Groupon, just like I normally do whenever it comes to hair. I think it's ridiculous to charge over $150 for half foils in most places! Before buying the one for this place I Yelped it, and was very comfortable, even though there was only two reviews, I saw the picture of Megan and I just felt more comfortable. Well Megan was awesome, I unlike most, like to be able to connect with the hair stylist and have something to chit chat about other than just have dead silence, that is awkward. Well Megan and I connected, I also took my sister in with me and we were all chatting it up. Before we got to that comfortable point though, she really focused on what I was saying and what I wanted on my hair. I was nervous about doing full foils but she pointed why it would be a great idea so I went with it. The cut was easy and she did a great job. The color though, is my favorite, I got many compliments the next day and thereafter. Megan also told me her prices, and they aren't high at all and she did an amazing job, I think I will be going to her again. The reason why I say "I think" is because I live almost an hour away, kinda far for a cut and color. But we'll see. If she only worked closer to the eastside that would be wonderful. Overall - Awesome job Megan!! Congrats on your soon to be wedding!! read more

I got my hair cut and highlighted here twice by the owner of the shop, who's name is Stephanie. She is very kind and very professional. She wants you to walk out loving your hair. You can not go wrong with her. The shop is very clean and a very warm feeling when you walk in, everyone is very friendly. read more

I have been a client for hair with Erin for over a year and love her. This last weekend was my wedding and I got to not only have Erin do my hair, but Jennifer did my makeup and lash extensions. I had so many guests tell me how beautiful I looked and who did my hair and makeup. Thank you ladies for making me look so pretty on my special day. read more

Great service! Fun and friendly beauty providers. Really good prices too.

So I had to book a super last minute color & cut appointment before leaving town because my usual stylist had to cancel. Long story short I was so incredibly pleased with my overall experience! The salon is adorable, Christina who did my hair was so great! She delivered exactly what I wanted and was just a delight to chat with while she colored me back to my favorite red shade and gave my hair some shape!Go check them out for sure!!!! read more

Five stars just isn't enough to give for this fabulous place.. I go to Jennifer for my hair and she gives the perfect cut with coloring my hair to perfection of platinum blonde....!! And Tricia dies the most amazing eyelashes.. I'm in love with this place and the beauty dolls that work there!!.. Thanks for making me beautiful ladies read more

I had an amazing experience at this salon!!! Shayna turned my hair from dark brown to blonde and did an amazing job I couldn't be happier with the results! The place is very clean and the decor is so cute!! I had a wonderful time and Shayna was an AMAZING stylist! I watched the other girls work their magic while I was in there and every woman walked out with beautiful hair! Love this place and will be returning! read more

Always come here to get my hair done. They do a great job of thinning out my hair and cutting my bangs :)

I had Summer cut, color, and balayage my hair. She also did a great job waxing my eyebrows. The salon is cute and cozy. I'm definitely going back. My hair looks so cute and I can't believe I received such great service at a reasonable price. Will go back again. read more

1st class business. My wife has been there quite a few times with nothing but positive things to say . I went in and got a hair cut today and I now know why she likes this place so much . I will be back read more

I've had the same stylist for 10ish yrs and am very picky about my hair or stylists who don't take time to listen but we moved and are now not close. I was hesitant to try a new stylist but oh my goodness did I score with Kellie. Such a talented stylist! My hair turned out exactly what I hoped for and more. I will finally have a stylist close by that I can trust to do quality cuts and colors!! She was even able to get my hair not to be greasy. My style literally looked awesome the next day too! read more

I have been going to Jennifer for my lashes, she has applied them several times, she also did my Wedding. The pictures were beautiful. Jennifer is kind, caring, consciences, compassionate, and very professional. I would recommend her to my friends and relatives. Everyone I know cannot believe these are not my real lashes. For Jennifer to take the time to apply the lashes and not receive a tip is very rude, as I said she is very professional. I also see Stephanie for my hair, she as well is kind and professional. Anyone who lives in the area should really try this Salon, it is the best, and I have been to many. I highly recommend Lashes and Locke's to anyone needing their services. I am very pleased, and will continue my business there. Christine Cook (Robison) read more

I called Megan after having my hair cut from many different people in the area and it boggles my mind how they even got their licenses. Megan agreed to meet with me for a consultation and I drilled her because I wanted to know if she really knew how to cut hair. I now have a girl at a salon I can trust, it's great to finally find someone who knows how to cut hair in the area. read more

I have never wrote a review before but this was the worst experience I have had getting my hair done. I got a groupon and had Alana as a stylist I was told I would need to chop my hair off to above my shoulders and still charged 30 dollars more it was cut uneven. In the groupon it says partial highlights or full color I told her I wanted full color a light brown or dirty blond and even asked if I could get my eyebrows lightened in the process. We'll I went in there and got nothing I asked for I got partial highlights bright blond and my hair chopped up with a horrible haircut. She didn't even mention about my eye brows and the highlights are all different shades of blond I look horrible now I have to wait for my hair to grow out and the highlights to go away. For 90 dollars I could of gone to a nice place with out chopping my hair off at all first time I'm disappointed in groupon! read more

My bride and I came here for wedding day cuts and styles. We saw Christine as we loved her work from her previous location. I must confess, this place is great! It's such a neat shop and everyone there is ultra personal and friendly. We both now have our permanent salon! The quality is second to none and the cost is excellent for services rendered!! Thanks for aiding in an unforgettable and angelic wedding, Ladies!!! read more

Had my hair cut by Christina Hager. She was great! Fun to chat with the whole time. Cut my really long hair and bangs! Great prices. $40!! Didn't try to sell me a bunch of product I don't really need. But did recommend a color treatment she thought would be cool with my long hair. Defiantly recommend her! read more

WORSE PLACE EVER!!!! This place deserves no stars.... I'm not normally one to complain but I have to warn any gal out there wanting to get there lashes done to stay as far away from this place as possible!!!! I went here to get a fill and the owner named Jennifer did my lashes. Wow, I have never met someone so rude in my entire life. She talked to me with such confidence on the phone about how good she was and I have to say I was excited to have my lashes done. When I went to the salon, the owner was so rude and not professional at all. Her snotty attitude immediately gave me a sour stomach but I proceeded to get my lashes done. After getting my lashes filled, my eyes were incredibly soar and throbbing and not only were my eyes completely burning but she asked me to sit out in the waiting room so she could take her next client. Barely seeing where I was going I got to a seat and held a fan to my face in the seating area.... I was extremely concerned because out of my four years getting lashes done my eyes had never hurt like this... I paid and left no tip. When I got into my car I just started historically crying because my lashes looked so awful, she had placed the lash extension directly on my eye lid. Plus she rushed so quickly the glue was clumping together. Thank god another salon in Seattle was willing to stay opened late and fix my lashes...... When the lash technician took off the lashes that Jennifer put on, there was 6 lashes attached to one baby lash.... Any lash technician knows that over time that weight will completely ruin your real lashes to the point that they won't grow back.! The owner told me she got her training online! Really, online?!?!??? Take my advice or not since then I have heard some horror stories from other gals having the same experience I had. I have heard she has some nice girls working for her which actually makes the place for what it is. But from my exprience I'd rather have no lashes then have that woman touch my face again... Absolute Worse Place Ever and terrible terrible service from the owner!!! read more