I've had a great experience both times I've come. Top notch makeup and hair! Will be back.read more

I have held a membership at this location for 5 billing cycles, paying $1,702 total. My membership…read moreincluded 22 services over that time. I have used 5, leaving 17 prepaid credits I have never been able to redeem. Here is what happens every single visit: staff confirms my available credits at check-in, I receive my service, and at checkout I am told they do not know how to apply the credits. The manager is messaged and I leave without a resolution, every time. I have reached out following multiple visits and have not received a single response. This is not a one-time miscommunication. This is a repeated pattern of collecting monthly membership fees while consistently failing to honor what those fees cover. I have full documentation of every charge, every visit, and every unanswered follow-up. I would like this resolved.

Mele takes such care when styling my hair. She is a wonderful stylist! I like my hair to be…read morestraight and she gets this mess so straight and smooth!

Best with curly hair! Terrible with full face makeup!! Daisy did my makeup ... I've never seen…read moresomeone do it this bad. I would run not walk away. Please get licensed makeup artists. This is not okay!

I have had some really great blowouts here and some average ones, but today I got none…read more I have been a BarFly member for 4 years and visit this location pretty regularly. I arrived within the grace period for my appointment after fighting through all the construction traffic near the salon and was told by Liz/Lis at the front desk that I would not be accommodated, it was Friday what did I expect, and that she couldn't do anything about it. I offered a wash and rough dry. No. I offered a wash and get as far as you can on a straight blowout in 30 minutes. No.I asked for a reschedule. Nope. I asked to wait. Probably not - she would only work me in if she had a full on cancel (never mind the multiple stylists that were sitting in the back when I got there). I was told dry style (which my hair was not ready for) was the only option and because I didn't want that I needed to move aside and I was wasting her time. At that point it was clear that waiting and dry style were no longer options for me. The eye-rolling from the front desk was the cherry on top. Cancelled my membership after four years and going to start booking at a local salon instead.

If you're in the middle of a downtown area , with crappy parking and two roads closed down near…read moreyou... then have some leniency in your late policy. Showed up 12 minutes late to a condescending front desk person that had zero empathy when I tried to checkin and instead went right to her best nasal fake girl voice to say "our policy is 10 minutes we can't take you for another two hours" (repeatedly as I tried to explain the situation). I completely understand how being late can throw other schedules off , but sounds like in two hours you'll have a buffer to make up that 2 minutes and maybe just maybe offer something for the service I'm now going to have to pay for anyways. Like the quicker blowout or dry styling. I love getting my hair done here, but the customer service has always been awful.

My stylist was caring and attentive to my needs. Lanaeye answered all my questions thoughtfully…read more Very pleased with my hair. Will book her again!

WOW!!! So i woke up the other day and decided I wanted to chop my hair. I've never gotten my hair…read morecut in Dallas before so I was just googling places near my apartment I could go to after work and that had appointments open. All I needed was a cut, I don't dye my hair or anything so I'm not super picky on hair places. I came across Scene and saw that Arci was available at 6- perfect! Booked! I get there and I was pretty nervous because I knew I was about to make a pretty big change to my look. I tell Arci, "ok let's do this!!!" She said, "there's no going back now!" and we do it! She chops off about 10 inches (I was able to donate too so that's a plus) and it looked AMAZING!!! I couldn't stop smiling and still can't!! Thank you Arci!!! You are my girl

A few weeks ago, after reading the reviews and having been familiar with the Frederic Fekkai…read moresalons, I came for a 1" trim to my long-time, blunt-cut, medium-length (3 inches below the chin), slightly angled bob, beveled a bit underneath at the nape. It was quickly dried and styled in center or side parts, with lots of volume, lift and swing. Elegant and easy. Derek said he couldn't understand me. I should have left immediately. What I have now is an inexplicable cut, 2-5 " off, barely chin length, huge amounts of hair removed, wispy layers everywhere, and texturizing. He has activated a mass of waves and curls never seen before. From the front, the shape is a cartoonish wide diamond. From the sides, a fat wedge. This is the opposite of what is required for copious, European, fine, porous hair with a nape curl and minimal wave. Derek basically has created a White girl Afro. He somehow dried it beautifully, disguising the weird architectural structure by using a tiny brush on myriad narrow strands, drying them straight, and contorting them via elaborate manual sculpting techniques, product and nearly an hour of work. Maybe he planned to do twice-weekly blowdries on it. I have spent many days and dollars elsewhere experimenting with product, techniques and professional advice while attempting to cope. Derek pleasantly refunded the charges and apologized for the "inconvenience." This is far worse than inconvenient.

Big Derek Fan. Been with him ~5 years. His flexibility with scheduling has been the best. His…read moreservices and skills even better. :-)

Dry bar was really helpful in getting me a last minute appointment…read more.. Sharday did my blow dry and she did an excellent job. Was really personable... would definitely recommend her

Excellent blow dry on Wednesday. I booked same day and got in at the time I requested. Arrived 15…read moreminutes early and they took me back almost immediately. Great products and skil

It was time to donate my hair and I actually won a free haircut to come to this location! Another…read moregreat thing is that my friend Ellen actually works here! I scheduled an apartment with her! The process was smooth- instantly have a seat with your stylist or change into a robe. I changed into comfy clothes. We did a consultation on what haircut I wanted. She cut pieces that I was going to donate, gave a shampoo and massage, then brought me back to start the actual cut. I was given a glass of wine to enjoy. Ellen asked for my opinion along in the way! She gave me the exact cut that I wanted! The location is in a popular part of town, plenty of parking, and the location is modern industrial. Loved everything about my afternoon!

Came in 8 weeks after my first highlighting appointment and got a gloss to refresh my color. We…read moredecided to go a little warmer for fall and I'm loving the reddish hue of my hair! Jenna did a great job, was very conversational and had great attention to detail. I saw they were switching over their product lines so I'm excited to check those out next time I come in! Hair Revival Studio always leaves me happy :)

$135 for a pedicure--out of nowhere--and it's definitely not worth that. Throw in a $20 tip, and…read morethat's $15.50 per toe. I love self-care, but I'm not financing a foot. And Anna waited till the end of service to make me aware of the price increase,it's giving deceitful.

My absolute fav salon in all of Dallas!!! Natalya is incredible with hair cuts! Staff is so…read morefriendly. This is the only salon I go to !

The service is great, the quality of products & services are excellent. Salon has a cool vibe,…read moreeveryone is friendly. Amanda & Gabriel always take care of me and are very professional.

Gabriel did a tremendous job! I got a shot cut and he did what better suit me.the atmosphere is…read moregreat and staff vey nice.

I'm new to Dallas and discovered Pressed Roots on TikTok, and I'm so glad I decided to give them a…read moretry! My experience with Ana was 10/10 from start to finish. I was immediately impressed with the way Ana washed and scrubbed my scalp--it felt AMAZING! I honestly haven't had a good scalp massage like that in a long time, and it was probably one of my favorite parts of the experience. Ana was also very friendly, welcoming, and easy to talk to, which made me feel comfortable right away. The salon itself was extremely clean and well-kept, even the restroom, which I really appreciated. Overall, I had such a great experience and will definitely be back. I'll be requesting Ana again! Highly recommend her! Thanks girl!!!

Amazing experience. Cierria took amazing care of me. She was so sweet, professional, and GOOD. I've…read moregotten silk presses before, but this was a fast, hospitable, professional, informative experience. This was the "easy" experience I was hoping for right in the heart of Houston. The facility was cute and so clean. As I was coming in, a mom and her daughter had an appointment, too, and they were so happy with their last silk press they came back. That baby was SLEEK pressed and so am I. I'll definitely be coming back. For anyone wanting a well-priced, professional, quality service, I'd recommend this salon.