Cara Russo is delightful and skilled! I had a mocha silk treatment ( hair smoothing) and a slight…read morereshaping. Cara greeted me with a warm & friendly welcome. She listened carefully to my concerns and put me at ease as she explained everything I needed to know about the Mocha Silk smoothing treatment. I also felt challenged with my current haircut shape and Cara came up with some simple suggestions that only required making some minor adjustments. I am thrilled with the treatment, my reshaping trim and Cara's delightful personality and knowledge! My hair is falling better, smooth and shiny and still has body.

Been going to Joanne for 38 years. I won't go anywhere else. She's fast as well as good. And, fun,…read moretoo!

I will never go anywhere else after getting my hair cut by Alex. She is warm and welcoming and her…read moreservice is one on one. It is a one person salon where the relationship and the process go hand in hand. If you want to feel like you are being treated like family in an intimate setting, this is the only place to go.

I was perusing for hair salons in the area and stumbled upon this establishment. Alex took me in…read moreright away and gave my hair the up lift it needed! Thank you so much for your wonderful customer service and talent! I will be back!

I loved my dry curly cut with Melissa. I am thrilled with the results and that is rare after…read moregetting my hair cut. She listened to exactly what I wanted, communicated with me the entire time and is the sweetest person with the most beautiful energy. If you need a wet or dry curly cut in particular - walk don't run. I will definitely be back and I'm going to recommend the salon to all of my curly haired friends, especially.

The best!!! Always a terrific experience. They actually…read morecare about their clients....thank you for being accommodating with my crazy schedule.

A HUGE NO! My cut…read morewas fine-highlights were a straight up disaster. I had gotten a haircut previously, and the stylist (niece of the owner?) convinced me to come back for highlights. Big mistake- I loved my previous hair colorist-the only issue is that she is a long drive-so this seemed like a good option to try. The highlights were so choppy and bright- THEY DIDN'T EVEN GO ALL THE WAY TO THE ROOT!! They started about half an inch off my head. She kept saying she was late for a Botox appointment-that she had to hurry. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I regret ever going, I regret that I even paid this this. I literally went home and tried to thin out some spots at my hairline so the contrast of brown to fluorescent blond wasn't so jarring. I snipped away at hairs so I could at least not look crazy- Please do yourself a favor and SKIP HEADLINERS.

Nobody like Meagan Gallo! The whole staff knows the hair industry like no other and just the best…read moreof the best!

Tease is the best salon in the world. Bried is a master colorist. Meesh is amazing!read more

Dania does a great job with my sons hair. We really appreciate her taking the time to make him…read morecomfortable

Dania gave me a great haircut! My hair is short, straight and thick and therefore unusual among…read morethe women of Westport who tend to favor long hair. I left the salon feeling beautiful. And Dania is really down to earth and personable. I will definitely be going back.

If you are looking for not only an amazing haircut but also a chill vibe mixed with professional…read moreand exquisite service then you have arrived at the place to go: Hair Lab! My appointment with Erick left me smiling from ear to ear and so happy with the cut I received. He took my homegrown self service haircare and elevated it to a level of modern freshness. And Erick's energy is so serene that you will leave feeling at peace with yourself as if you attended a yoga retreat!! It truly is a magical place! I entered with a cut that I had been hacking away with at home and emerged with style that was top notch and exactly what I had been wanting. I explained my parameters to Erick very loosely and then left the rest up to his professional expertise. He knew exactly which direction to go in to lighten my bob and give it the bounce and layers it so desperately needed. To me there is zero comparison to any other salon. No glitz. No fuss. Just pure hair cutting and styling that will make you feel a new sense of self and give you faith back in humanity as an added bonus!

I went to get my hair dyed a few weeks ago, and they did an amazing job! since the beginning I felt…read moreheard and they did exactly what I asked them, also they cut my hair and I was worried they would cut more than I ask, but not at all, they cut just what I asked and my hair looks amazing and very healthy! I def recommend it

I ended up going to SoNo Academy which was not a great experience, but when I called yesterday and…read moreexpressed my concern, they immediately took action and had me come to the salon to see Ashley who was able to fix my hair -- thank you so much for squeezing me. You really are a life saver!

Been a customer of Salon Etre for over 10 yrs and had an appt scheduled. Walked to the salon and…read morethey weren't at the Wash St location. They had moved to River St I take responsibility for not knowing that, although there is no notice on website except the new address at the bottom. Not knowing they moved, of course I did not look for their address at the bottom of site when i booked online. I called to tell them i could not make it to my appt due to address change and my lack of transportation I asked them not to charge as I would re-book. But bc of their unfriendly customer service policies they charged me 50%. I expressed my opposition to this but they didnt care. And they also didnt care when i said i would find a new salon . Was it really worth it Salon Etre to lose a 10 yr customer over a policy and a 50% charge for a wash and blow out you did not deliver? I would have given some grace and made an exception for a 10 yr customer who had never canceled in the past, waived the fee, and used the salon's slush fund to cover the stylist. You would have had me for another 20 yrs!