Wesley Ko came highly recommended from a friend. He laid out a plan for us to sell my current…read moreapartment and purchase a new house in 6 months (all in Oakland) and he worked very hard to help accomplish that goal. Throughout the process he was patient, responsive and professional. For the sale, Wesley and his teammates were extremely efficient when it came to staging and holding open houses and we were able to sell my apartment after the first scheduled showings. The only really difficult thing I had to do was say goodbye to the apartment and move out. I am extremely picky and so when we began to tour houses, Wesley's patience and eye for details really helped narrow down potential properties that would be a good fit for me and we also struck out a lot of bad ones. Wesley's experience shines during touring. Just to name a few things he has a keen sense of smell for moisture/mold, can feel for the slightest unevenness in floors and can tell good from bad repair work just from a quick glance and feel, he has really seen it all. This is where a whole lot of Wesley's value comes from, he's not just another paper pusher...he actually enjoys looking at houses with clients and he is great at pointing out things that a normal person wouldn't see. Eventually a few months later we were able to close on a new house that was exactly what I was looking for. It was a pleasure to work with Wesley and he was so helpful throughout the entire process. As I said before he is thoughtful, smart, engaged and it's clear he loves what he does and I now recommend him to everyone I know who is looking to buy in the bay area.

From the sales rep to the whole team (fit & finishes, customer experience, stager, and sales…read moreanalysis), OWN is a great company to work with. Although I had started the remodeling before signing with OWN to be the sale representatives for the house, their expertise in knowing the market for my location set us up to get the best return. The expert staging that put the finishing touch that helped to attracted over 20 potential buyers during the open house. Everything was handle expertly and professionally. So buying or selling, OWN Real Estate is the company to go with.

I was referred to Burt by a friend. I had interviewed a few agents, but when I met Burt, he was…read morereally chill, honest, pleasant, and down to earth. He made a great first impression, and that really validated the referral. Everything went smoother than I expected. I kept waiting for "the other shoe to drop," but it never did. Burt laid out a clear timeline from the beginning, and everything followed it really well. He was extremely communicative throughout the entire process and kept me informed every step of the way. Because of that, there was no stress. He was always ahead of things, anticipating next steps and making sure I knew what was coming down the pike. Burt definitely exceeded my expectations. As a first-time home seller, I felt some stress at the beginning, but now I just feel relieved. Overall, it was a smooth experience, and I'm really happy with how everything turned out.

My husband and I really enjoyed working with Burt. As first time home buyers we were very nervous…read moreand overwhelmed especially hearing about how competitive the Peninsula market was. We came into the housing market without much information. Burt was extremely patient with us and walked us through the whole process. He always did his research and provided us with his honest opinions. Burt always made himself available whether it was showing us houses that worked with our busy schedules to answering our numerous questions over a call after work, we appreciated his flexibility. He helped us buy our first home and made the whole process as smooth as possible. We highly recommend Burt and look forward to working with him in the future!

Best mortgage person in the Bay…read more Jay was incredible to work with, helped us close lightning fast, answered all my questions as a first-time home buyer, and helped me get rates and terms that surprised my realtor and impressed my knowledgeable friends. Buying a house is a major thing, with lots of stress. Working with Jay was like having a lighthouse in a storm, he was incredible. 28 out of 5 stars, can't recommend highly enough. This is your guy.

My experience has been mediocre with this loan agent and US Bank. I have done at least a dozen of…read morereal estate refinancings with different loan agents over the years, so I am familiar with the process. 1. The refinancing process was a little chaotic, and some departments in the bank were slow to move files despite borrower's multiple warnings of deadlines to the loan agent, so the loan did not close on time, which caused significant complications and expenses due to borrower's upcoming overseas traveling. 2. The loan agent promised a processing fee refund after loan closing, but he refused to honor it later. The borrower had to escalate the issue with his supervisor to get the fee refund. 3. Several months after loan closing, the title company told me they are still missing various signatures and notary acknowledgment pages for loan closing and they had to make an appointment with me to redo these pages. There seem to be many gaps in their refiancing operations.

We had an excellent experience working with Raziel on our home purchase in Hillsborough. Our timing…read moreand budget were both somewhat uncertain throughout the process, and he was incredibly patient, flexible, and thoughtful from start to finish. Raziel is extremely knowledgeable, thorough, and very data-driven, which was something we really appreciated. When we needed to make quick decisions, he was always prompt and responsive, but when we wanted more time to think things through, he never made us feel rushed or pressured. He has high integrity, is consistently professional, and always gave us advice that felt honest and genuinely in our best interest. He was also incredibly helpful beyond the transaction itself. Raziel has a large network and team and was able to connect us with people for many of the things that come up after purchasing a home, from gardening and maintenance to rodent control. Just as importantly, Raziel is genuinely fun to talk to and easy to be around. By the end of the process, he felt much more like a friend than simply our real estate agent, and he is absolutely someone we hope to stay in touch with. We felt very well supported throughout the entire process and would recommend Raziel without hesitation.

Raziel and his team were incredible and we would recommend him to anyone looking to buy a home. As…read morefirst time home buyers we were overwhelmed with everything involved in the process and were worried about navigating the process. But Raziel guided us expertly through everything and I can honestly say so much more knowledgeable than the other realtors we interviewed! At every step of the way Raziel and his team went above and beyond our expectations. Just some of the highlights: Raziel is extremely detail oriented, thorough and a superb negotiator. Truly a joy to work with, cannot recommend him enough, you will be in very good hands if you decide to work with him!

This review is for Ken Hui. He has been our loan officer for the purchase of our 2 homes within the…read morepast 4 years. Ken went above and beyond to help us find the best solutions and interest rates for our complicated situation with the most recent purchase. He would lay out in details our loan situation and the alternative scenarios for us to consider. Ken helped us close our most recent home within 15 days flawlessly. If you are in a market for a trusted and dedicated loan officer, look no further than Ken Hui. He will ensure your are taken care of from beginning to end.

The review is for loan officer Lee Zhang. It was our first time buying a home, and we didn't have…read moremany connections in the Bay Area. When we were shopping around, he initially quoted us a lower interest rate compared to other loan officers, which led us to choose him for our loan application. However, by the time we closed, we ended up paying more than 1% higher than what we were initially promised. Additionally, throughout the entire process, I felt that Lee Zhang was manipulative and used tactics that made me uncomfortable. I felt judged and bullied whenever I questioned his decisions or didn't follow his advice. What's more, He asked me to sign an additional agreement that included a penalty if I paid off the loan early, which raised a red flag. This practice isn't even legal. I didn't realize it at the time, and I regret signing it. If you're in the market for a loan, I would recommend speaking with multiple loan officers and comparing offers right up until the last moment. Don't make your decision based solely on trust at the beginning. Ultimately, it's about money, so do your own research and keep comparing until the very end. What's more, it's unusual to see so many reviews that are either 5-star or 1-star. It raises suspicion that someone may be posting fake 5-star reviews to attract customers.

Martin was outstanding. We engaged him based on a conversation we had with him while visiting a…read morehome that he was representing. We were looking to move to the SF Bay Peninsula, and his detailed knowledge of the area and advising us of areas to check out were spot on regarding our want list. So refreshing! During the year we were looking, he not only carefully listened to us, but carefully observed us, and every interaction showed that he learned yet more about us and our real estate wants. He was always able to engage with us on properties very objectively, serving us (and the property owners) very well. His insight into the market, especially on pricing, was exceptional. His advice was always highly appreciated, because it was always so valuable. When we finally found the house and won our bid, he glided us through the process. We appreciate Martin and his expertise and advice immeasurable. Needless to say, he was also exceptional in selling our previous home. Thank you, Martin!

Martin did an outstanding job as our buyer agent. He was incredibly patient throughout the entire…read moreprocess and always approached things from the buyer's perspective. He consistently pointed out the potential value of each home and never pressured us to make a decision. As very cautious buyers with our own sense of a home's worth, it actually took us a full year to find the right one with right price. During that entire time, Martin remained supportive and patient. His deep knowledge of home remodeling was also a huge asset--especially important in the Bay Area, where many homes are quite old. I highly recommend Martin as a buyer's agent.

Stephanie is very professional, patient, diligent, trust-worthy and friendly and fun. She works…read moreextremely hard to service her clients; always look out for client's best interests.

It has been such a pleasure working with Stephanie! She is very energetic and on top of everything!…read moreShe is also straightforward and very easy to communicate with. I will definitely refer my friends and family to work with Stephanie in the future.

This is the second time sterlings closed before 2pm on a Friday, in my experience. Please be…read moreprofessional, and run within the business hours advertised.

I walked into the Burlingame branch on a Saturday and was greeted immediately by Dennis. I had…read moresome questions regarding their savings accounts. Dennis was able to answer all my questions and said he would follow up with me in a few days to ensure my transaction went through as discussed. Although Dennis normally works at the Cupertino branch, he called me back two days later to follow up and to let me know the bank had increased their savings rates. The experience was excellent and working with Dennis was like having a personal banker.

Great people. Money at reasonable rates when banks are not supporting your business growth.read more

Excellent Real Estate Agent for negotiating our first home. Extremely communicative, always…read moreresponded, even after hours and during his vacation, and highly recommend!

We had a great experience working with Wayne. Few things that stood out:…read more(1) He was always quick to respond to any questions or concerns throughout the home buying process (2) He respected my housing requirements and never rushed me to make any decisions (3) I felt like he truly had my back and we were able to work together to get my first offer accepted. Working with Wayne was a breeze! 10/10 would recommend.