Ok yall im at it again, these Sally's beauty supply stores are incredible! Im all the way down in Oceanside CA and the service is consistent as can be! Shay is the kind of customer service person that all corporations dream about! Sweet, nice, fun, knowledgeable and soon to be mom made our trio feel at home! Then here come Misha! So thats where Shay gets it from! This manager was as encouragable and kind as can be! Thanks for being a pillar in the community for the past 15 years! Misha hires the right people that make sure to keep people's hair right! So if you are looking shabby and need some love come see them at Sally's, that girl! Merry Christmas yall! read more

I drove over at 7 p. m. tonight to the Sally Beauty Supply Store to resolve my issue, I had last time with this Gray Magic Solution I purchased and I added to the one box of the Ion Color Brilliance Deep Shine Permanent Hair color for Shade (4 Natural Medium Brown). The price I paid last time was $10.99. This hair color is very expensive, it is a specialty brand name Ion is their hair color line of salon products that is sold at this Sally Beauty Supply Store. I went to the front cash register and I talked to two of their women employees. Moesha and Adrian both of these women their hair color was partly pink and black and this other Moeha's hair color was a blonde streak in the front and dark black in the back of her hair color. I didn't say one word to these women employees. They both told me their hair color is very popular and is trending now in the beauty world. I said okay whatever. I explained to both of them in detailed information that when I added one packet of this Gray Magic Solution to this Ion Color Brilliance Permanent Hair Color Shade (4 Natural Medium Brown) with the one tube of the Hydrogen Peroxide and the Developer that is already located in this applicator bottle. I have to mix both of these things together with the one packet of the Gray Magic Solution. This Gray Magic Solution was sold to me by one of their women employees. I can't remember her name now. She said to me this packet of this Gray Magic Solution will cover some of my gray hair at my roots completely. She never told me that when I added this packet of this Gray Magic Solution it will change to an awful Orange Color and ruin the Hydrogen Peroxide and the Developer Solution in the hair color applicator bottle. I was very angry when I received this results. I explained again to these 2 women sales clerks. This Sally Beauty Supply Store does Not cater to their customers at all. It bothers me that both of these women sales clerks did not give me a credit refund to my credit card account tonight. Adrian she said in order for me to receive a credit refund to my visa credit card account, the Hydrogen Peroxide and the Developer has to not opened up. I said I was angry today. Then I said to both of these women sales clerks if I would have applied this awful Orange Hair Dye to my hair I would be looking like Carrot Top this comedian. I said I dislike Orange Hair because it doesn't look good on me at all. I didn't get a Credit Refunded to my Visa Credit Card Account tonight. This Sally Beauty Supply Store in my personal opinion they just care about their profits not their customers. If they would have cared about me tonight, I would have received a credit refund to my visa credit card account today. I shop there sometimes not that often due to even though their Hair Color Products are a good brand like Ion Color Brilliance Hair Color I believe their products are overpriced. I am seriously going to think about if I want to continue to shop there in the future. I will probably take my business elsewhere. If a business doesn't care about me personally I don't want to spend my money at that business. read more

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Outstanding customer service. Misha was friendly, patient, and helpful in assisting me to find what I was looking for. I will definitely return to this store. read more

Ordered on the App. Ready in about 2 hours. Hair products I needed in stock. Easy pickup. read more

Sally Beauty - My natural hair care products in stock. - Cosmetics & Beauty Supply Near Me - Oceanside, California

I keep going back to this store because there is very little choice. The service is awful and they do not open on time, so if I am pushed for time there tardiness makes me late. I have to find somewhere else to buy my hair supplies. read more

I had a wonderful experience here the other day, i was welcomed into the store with a beautiful and smiling face. Britney was very friendly and informative. Answered all of my questions, informed me of current promotions. It was a refreshing shopping experience. read more

So I usually go to the Sally's on Sycamore all the time and because I was going into walmart I stopped in to grab some hair color. The girl that checked me out said let's check your account for coupons and she says wow you have alot stacked. She says you never use them? Well the people at the other Sally's never told me I had any coupons. So she was able to add all the coupons together and my purchase was practically free. One thing I dont reccomend is asking hair dye advise I learned the hard way. The girls at the Sycamore Sally's reccomended hair color remover. After that didnt work she says you need to bleach it. That destroyed my hair so in the end I covered it with black. Not what I wanted but only option. I had to go get a haircut to chop off all the damage. So do your own homework on color correction, dye etc dont ask these people they dont really know anything besides ringing you up read more

Oceanside's Sally's Beauty Supply has topped it's charts with Customer Service with Special Thanks to Mika! For a whole week, my hair was going through drastic changes, from Super Saiyan Blonde to Pippi Longstocking Red; I needed something to temporarily turn my hair Black because I had a wedding to go to and I didn't want to shock anyone with outrageous Intense Red hair. So I walk in, asked Mika (I didn't know her name when I first walked in) if she had any products that could turn my hair black and she directed me to a series of options (it was black mousse btw). I bought with the quickness coz I was crunching on time, then she __ told me I could do my hair in the store and pointed to a mirror (Never have I ever thought that was a possible option!). So I squeezed (pressed) that nozzle, put it in my hand, slapped it on my head and styled my hair INSIDE SALLY'S BEAUTY SUPPLY! -- WHILE PEOPLE WERE GOING IN AND OUT! -- IT WAS COOOOL! Mika also helped me out by doing little touch ups on some spots I missed and cleaned me up making sure I looked fresh to death! I thank her so much for all her help and tips and I hope she gets a raise! d:) read more

I would never recommend this place because of its unprofessionalism and and its inefficiency and ability to solve a problem ... 2 weeks ago I made an order by phone for curbeside pickup store, the employee who attended me made two mistakes in my order....., I invested my time in searching, comparing and deciding which clipper and trimmer to buy for a person to do their job wrong ... I never asked her prices because already knew how much I was going to spend, but she told me the price of the CLIPPER and the price of the TRIMMER when she gave me the price of the trimmer it became a little cheaper than I had rightly thought. for which I wanted to make sure that my order was ok and I told her "It's the trimmer that is all metal" and she made sure that if ..... so I ordered a BALDING CLIPPER and the SLIMLINE PRO but this employee took my name wrong and my order was written by PROFILIO SOLANO and SLIMLINE 2,An hour later when I picked up my order, when the employee gave me the bag with 2 machines, I saw that it was not what I had ordered and I immediately told her, but this person only said that she could not do anything and that was what I had done. tidy and just call customer service..... from that same day I call and call and after waiting an hour at home call they tell me that they are going to call me but they never do .... it is two weeks and until now they cannot make the change .... I made my order that way because I need those tools, if I did not need it urgently I would have made my purchase online without any problem.... I am not perfect, and we all make mistakes .... but it is also good to admit it ‼‼‼‼‼______ This is not a serious company, I have been buying in their stores for 10 years and I do not think it is fair .... if you do not know how to do your job well, look for something that you can do !!!!!_________ to be continue.... read more

Sally Beauty - Cosmetics & Beauty Supply Near Me - Oceanside, California

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The staff was so very helpful my last trip to Sally's especially one associate in particular Danielle. She was very professional and knowledgeable about the store. She was extremely patient with me as I looked around and asked questions about different products. She made my day with her kind disposition. She is truly a valuable and hardworking employee. Thank you Danielle if you see this. read more

It was my first time visiting the Sally's in Oceanside, don't usually go to that location since I resign in Escondido. The staff was very great and helpful. I was looking for a good shampoo for my oily hair and they recommended a good shampoo and conditioner. They also recommend a dry shampoo and got some pretty good tips. I can't wait to try my new stuff and see how it works. read more

Very helpful and friendly staff, clean and organized aisles, great selection! I was looking for extensions for an event and was worried they wouldn't have a good enough selection but they were fully stocked and I got exactly what I needed. Membership + military discount; saved $35 and got a free case for the extensions. Right on. read more

I just went to SALLYS and all I can say is the woman Stephanie was extremely rude to not only me but to other customers. I was appalled and I will not be going back. read more

After trying out how many different salons and other places, I always return to this Sally's location. As my gay uncle always said "you need to look fab honey bun." Thanks uncle Tommy! I come back time after time to get my extensions and after care products here, since they seem to always have the best deals and selection. The Carlsbad location's placement of them seems smaller and a bit off. Don't forget your green/red card for extra discounts! read more

One star is too many to give this sally`s. Not only was the customer service the WORST I've ever experienced, my friends and I are constantly followed by the Spanish girl as if we are stealing yet never asked if we need help. To make matters worse when I do have a question I'm rudely looked upon by the most disgusted face I've ever seen, along with a very short answer like no or I don't know. My hair right now is purple, last month it was blue, so I need to go into a Sallys quite often, unfortunately I'd rather go 20min. Out of my way to go to the Sycamore location, then having to feel like a hassle to an entire team of associates.. read more

I'm am livid rn . This is the second time that they gave me the wrong developer and my hair looks soo bad. I know the risk of dyeing ur own hair but this is so bad. The developer they gave me basically destroyed the color and it just a fucked up mess. PLEASE HIRE PEOPLE THAT ACTUALLY KNOW WTF THEY R TALKING ABOUT . My hair is straight fucked rn because of ur employees telling me to use the wrong shit. read more

I'm very unhappy with this store. I don't even feel like it deserves a star. I was never asked if I needed assistance. I had to look for the employees that worked there and when I found them and asked for help, they couldn't look more bothered that I asked for help and interrupted their conversation. I love the fact that this location is so close to me, but I rather drive further and WASTE my gas to get to a different Sally's then to deal with these rude employees that clearly don't like their jobs. Don't waste your time by going there...you'd get better treatment going into Walmart and asking an employee for help in the beauty aisle then you would there. read more

If they could get negative stars, I would give them!! This has to be one of the WORST businesses when it comes to customer service. Everytime I go in there, the cashier is so freakin rude. At first, I chalked it up to a bad day, but today was it!!!! She never greets ppl and today she was stellar. I live very close to this location, but if I need anything from Sally's, I'm drivin to Carlsbad. Take it from me, I deal with ppl each and every day in my line of work, and I would be terminated IMMEDIATELY if I treated customers this way...you guys need training...BADLY read more

All I have to say is the employee by the name of Annabelle that works in the store on main and c street in Hesperia CA is extremely rude and very unprofessional I shop at this location very often and I have never been treated so horrible by any of the other employees. I'm pretty sure she is the store manager at this location and she definitely doesn't know the first thing about managing a store or how to treat customers with respect and common courtesy . I was shopping in there today and another employee by the name of Samantha was helping decide on what colors would be okay to mix together when out of no where Annabelle walked to the end of the isle where we were at and asked me if I changed my mind on a specific product as she pointed at the product which was down closer to where she was standing I said excuse me what was that and she said did you change your mind on this item as she was pointing again at the same item I proceeded to tell her that she may have had me confused with someone else because I never even walked towards that item nor did I ever have it in my hand then she said once again did you change your mind because I just seen it in your hand it was then I realized she was basically accusing me of shoplifting at that point I said um no you didn't see me with that in my hand because I never picked that up I looked at the other girl and said did you see me pick that item up she said no but I did just put a bottle back right there at that point I looked at the Annabelle expecting that she would the apologize or something for assuming something that wasn't accurate but she still just said okay well no big deal I thought u had it in your hand that's when I asked her her name and explained to her that I shop in that store often and spend plenty of money in there and the way she just spoke to me was very unprofessional and not okay at that point one would think she would have apologized or something but no she still just basically was like oh well. I was beyond humiliated by this there were other customers in the store that we're looking very surprised and confused I paid for my stuff with the other associate and let her know I would be filing a complaint with whomever nessary so no one else gets humiliated the way I did . read more

Some things you can only find at Sally's beauty supply especially if you color your own hair. The staff seemed really knowledgable and I know if I'm ever going to color my hair I will definently come here first. They have a lot of generic Joico and other products. read more

My review is quick. It doesn't even deserve a star but I had to give it one in order to save my review. I called today to see if they carried a product that I needed and the girl who answered the phone (who clearly does not like her job) was completely useless, rude and unhelpful. Glad I didn't waste my gas driving here for nothing. I think a course in customer service would be beneficial short of her finding a place she'd rather be instead. NEVER coming here nor will I be shopping at any affiliated Sally stores again. read more

I come here almost monthly to purchase my colors and clipper. Today, 2 of the staffs were so rude, lazy and unprofessional. I left all my stuff, just walked out. They just don't want to do any business. read more

Great local place to grab supplies in a bind. I wish they had TIG products.

This place has a lot of good products, but the team members there are next to clueless. I went in today to get hair dye to dye my hair pink for the first time, not knowing what i was doing. I asked the woman working there if i need one or two boxes of the dye as well as the pastel product and she said two of each. I dont know anything about products but if a hair dye you're selling requires developer, and you dont see the customer buying developer you should be inclined to inform them the dye theyre using requires developer. All in all i spent $31 on dye and pastel mix in and i went home and had my friend dye my hair. Immediately as shes putting it on we notice theres little to no pink at all. And in the end we used two boxes on my medium, pretty thin hair and i came out of it with zero dye. I called to ask if there is anything i can do, get an exchange or whatever, and the woman told me i could come back in and get developer and she would give me two boxes of dye in exchange. So i went in. The girl at the counter didn't tell me i needed to bring the empty boxes in, I'm not really sure why i would need to, and then she asked if i had a receipt. I don't know im lucky i brought it even though she told me i just needed to come in. Anyways, i think the team members need to be more willing to help customers with consulting them on whats best for their hair, otherwise they're gonna have way more problems like this in the future. read more

Super convenient and really quick in and out. The store was a little warm but I didn't stay long enough for it to bother me.

Very impressed with the customer service!! Above and beyond! Went out of their way to solve a problem that was not Sally's fault. It was the "product manufactures mistake". But they stood by the products they carry with no hesitations! I wish I had got the women's name that helped me so I could give her a shout out, because SHE really deserves these 5 stars. I will peek my head in and get her name next time im in in the area so I can call Sally's and tell them about this wonderful employee they have working for them, but my guess is, they probably already know! read more

Honestly wish I could give this place negative stars. EVERYTIME I come here I feel like I'm bugging them when I ask for help and when they do help it's short brief and they walk away before they finish answering my questions. Horrible costumer service. read more

Jessica is an angel. I went in last night with a head full of greys (I'm only 30!!!) and needing all the help I could get. She took her time and kindly answered all my questions. I couldn't wait to use the products she helped me choose so I woke up and dyed my hair at 5 a.m. this morning before work. Thank you Jessica, I feel like a new woman! read more

Don't go there if you need any information on any products. I went there yesterday and asked the employee information on some of their hair sprays. She told me to read the bottles myself and walked away. When I asked if there was another employee that could help me, she told me no. (There was only one other customer in the store, so she was not busy). Then she wanted cash for all my purchases. Needless to say, I left all items I intended to buy at the cash register. read more

Horrible customer service. I walked in the two associates were sitting on the floor talking and there were people in the store. After being in the store for more than 20 min I never got asked for assistance, I had to go look for them behind the register sitting down. One of the associates was very rude. Horrible customer service! read more

Before coming to the store I checked the site to see what time the store closes, it said 8 pm & the sign on the window says 8 pm too. I came into the store at 7 pm, with my sister to look at hair dyes. At just barely 7:30 a clerk came up to me and said "Do you need help, because we are about to close in a couple minutes." I thought I had lost track of time and been in there for an hour. Shocked, I said out loud, while looking at my watch "oh wow what time is it? I thought you closed at 8" The clerk then said "Yah but its getting real close to 8!" & walked up to the register and stood there. RUDE AS EVER!!!!!!!!!!!!!!!!!!! I still can not believe how she treated me, as if I was inconveniencing her! Technically I had another 30 minutes to shop if I wanted. Never have I ever been rushed out of a store 30 minutes before closing. Maybe 5 minutes before closing, but 30 minutes? Come on now.....if you are going to work retail, please learn some courtesy/customer service skills!!! I hope someone at this store actually sees this & corrects her extreme rudeness. Needless to say, I won't be coming back!! read more

Despite low reviews I have always liked this place and found them to have great customer service and very helpful and knowledgable. The girl that usually helped me out had started beauty school and was taking a break before she went back and so I like it that they employ people that are professionals in the beauty industry rather than people that don't even know anything about beauty. read more

Went in looking for a product, and wasn't too sure what I was doing. The staff was extremely helpful, and assisted me in getting everything I need at a great price. Nyree helped me out a lot. Very knowledgable. She was awesome! Definitely going back!! read more

My first time at this location was this week and it was a great experience! Both people who helped me were knowledgeable and friendly. I walked out happy and confident with my purchase. I even subscribed to the Sally card and can't wait to come back! read more