I received a coupon in the email and tried to use it at the register. Coupon didn't scan at the register and one of the cashier made a remark like it was a fraud or that I tried to use it previously. She said it should be in your account if I have not used it. Coupon was in May and my last transaction was in April. Rude customer service for not acknowledging something is wrong with their system rather than make it the customer's fault. read more

Felt like I was in high school , very unprofessional mannerisms . There were four girls all standing around the register just talking .when I went to purchase my items I felt very uncomfortable like I was an outsider entering a cliche of mean judgy high school girls ! I personally feel like management should take a closer look at the work that is actually getting done around the store because from the looks there's nothing better for their employees to do than chat . read more

Pleasantly surprised this location had everything I needed. Well stocked and clean. Staff was very helpful as well.

Felt like I was being bothered the whole time, the lady in the register kept staring at me I asked for help and she just ignored me as much as she could. Then made a rude remark. read more

I purchased an item that was defective (I tried everything I could to get it to work). Upon entering the business to return the item (not even 30 days) I was asked if I knew how to operate the item by an older blonde woman that I haven't met there before. She treated me as if I hadn't tried and asked if I'd used the item in a particular way. I am in the industry and am aware how said item works. She was rude, condescending, and I will no longer purchase at this store. read more

Everything I'm looking for in a beauty supply store is here. If you join their rewards club, you get monthly (sometimes weekly) discounts and offers emailed to you--very useful if you have something you are waiting to buy. They have a great selection of nail care and face care items (my two main reasons for going). Well stocked with the supplies I'm always using...reasonable prices... close to home... friendly and informative staff members who don't hover. What more could you ask for? read more

Ok, so I have been coming to this Sally's for quite some time, I know things are a little crazy with it being 2020 and all, but that doesn't mean you have to suck. It doesn't mean customer service means nothing, it means you still do your job. The short lady with the short hair in today 8-7-2020 who I believe is the manager, was very unhelpful and very unpleasant. I asked a question and asked for help, I mean you are the one who works at Sally's. Thanks a lot! I will never ever be returning to Sally's again. I'll let my friends know to boycot this one for sure. read more

The girls at the front have no class and no customer service skills!! I entered and the girls just talked the entire time and didn't even acknowledge me. How rude. Will not be returning to this location again!!! read more

I went in and I was welcomed but I have never been to that particular location. I wasn't offered any help to find what I was looking by the 3 girls stood there chatting about sex and their hookup and stuff no customer wants to hear. Luckily the store isn't big so all I have to do was weave up and down the isles but their conversation makes me not want to return even for the convenience which is why I went in the first place. I've worked in costumer service places before and usually as soon as a customer comes in, you shut up and be professional. These girls on the other hand did not. I recommend if you have your kid or kids with you to not even go in at all because you don't know what the girls are going to talk about. read more

If you don't want to be watched and treated badly DO NOT GO HERE. Me and my family were being watched by one of the girls working there. Then my son happened to knock down a can of hairspray and the manager asks us if we're good? As if me or my son were trying to purposely knock down a can of hairspray. Rude manager and didn't feel comfortable constantly being looked at by the employer, I've rarely experienced being watched in a store before so it was obvious to me that's what this employer was doing after numerous times catching her looking down the aisle checking on us than looking away not even trying to hide it. read more

i just left this sally beauty and let me just the lady that was working today was so so sweet, i didn't catch her name i think it might have been klarissa or something like that. she is so sweet always love coming to the sally's! read more

This place is so ridiculous. The cashier was making up every excuse so that I couldn't get change for literally 10 dollars. She wanted me to buy something in order to get change....wtf read more

Sally Beauty - Sally's horrible customer service - Cosmetics & Beauty Supply Near Me - Clovis, California

Watch out!!! They have almost everything you need here and even some things you have yet to realize you need. It seems they have some shifts available for someone who wants to work at a Sally Beauty Supply. There has been a "Now hiring," sign in the window for weeks now. This is my go-to store for all first attempts at buying for my hair care needs. They have so many product lines to choose from and they can order for you if the supply is not in the store when you need it. The lady who took my order was knowledgeable and friendly. She was the only worker at that time, but was able to split her attention appropriately between myself and two other shoppers. I ended up spending a little more than I anticipated only because she showed me a product I didn't know I wanted which was a foam tanning product. She was right too. read more

The service here is always friendly unlike the one on Cedar. They genuinely want to help you with your needs and if you don't want any help, they leave you alone like I want!! I do wish it stayed open an hour later, but I'll take the shorter hours over being treated like a thief any day. read more

Went in today, and was immediately greeted and asked if I needed any help. I believe she was the store manager. She didn't make me feel like I was intruding or anything, unlike the other location on Peach, where the other lady was like, "it's all the same." Will definitely be my go to Sally's from now on!!!! Great customer service. read more

Horrible customer service. Staff not friendly at all. Cashier couldn't look up my account and basically told me it was my problem. She told me I could just pay for another savings card if I wanted to, instead of trying to look my account up or call a manager to help. Will never shop here again read more

Went around noon today to buy hair dye. Low stock on supplies but the girl who helped me was super friendly and went above and beyond.. They were out of the hair dye I wanted but girl who helped me checked in the back and then called the other store to see if they had it which luckily they did and had them hold it for me. Will definitely be coming back! :) read more

love love this new location! the staffs here are so sweet and helpful. i would definitely recommend coming here for any beauty product needs although they dont carry a lot of brand name salon products, im sure you can find a line comparable at a cheaper cost :) they also got me to sign up for one of their beauty cards that gives you a discount on your products so i will be coming back for sure in the future read more

I went there to buy a bunch of stuff for a modeling event coming up. So my friend said I could use her discount card. Because I didn't know her last name the girl with the way over puffy hair would not let me use my friends card saying you don't want your own card... ummmm no I don't shop there enough to do so. So I left without buying anything. She said well the card owner might not want you using her discount. Umm wouldn't have the number if that was the case number 1 second it's not like I'm trying to use someone else's credit card. I find it ridiculous and stupid because I don't experience this problem anywhere else and I've never experienced this there either. She was rude, ridiculous and it's not her discount card I'm using and just lost a sale and business at that site as well as the fact that I'm going to let everyone know. So don't shop at that Sally's!!!!!!!!!!!! I don't live in town and that was gas I wasted. read more