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Greendale, WI

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Sally Beauty

2.5 (2 reviews)
Open • 10:00 am - 8:00 pm
Updated 1 week ago

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2 years ago

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Sephora

Sephora

1.2(6 reviews)
0.4 mi

I wanted to sample some perfume as a gift so I went to the mall and stopped here because it was the…read morefirst place that I saw on line. It's in JP store which I didn't know still existed because I really don't do malls. The store is everything woman so I thought that I'm in the right place to find a fragrance that was nice. After talking to the employee about perfume I was told that they don't do samples, seriously so I just have pick something and hope like hell it's something that I want give someone. How does a man pick a perfume for a woman if he has no idea what it smells like. Needless to say but I went to Macy's and they have samples to chose what you would like.

There are problems with implementation of a Sephora inside a JC Penny, as well as with the staff…read more. First, since this is a JC Penny Sephora, it doesn't have access to any of your orders, purchases, or recommendations from actual Sephora. They will also not refund you with Sephora credit, but with JC Penny credit. That's just store policy, and while I wish I had known about it before I went in, it's something I can live with. The second issue I had with this location is the staff. Now this part is something that needs fixing, and I definitely do complain about. The store was devoid of any customers on 12/26. (Except 1 lady that came in to return an item during my 30 minutes there) When I walk into a Sephora, I am usually greeted by every associate working there, sometimes to a fault. (Sometimes when I just want to browse, I feel like I'm still being asked to help every two seconds) No such greetings here. In fact, I had to flag an associate for help. She was talking on her phone. She had on AirPods and maybe thought I was too stupid to notice that she was still on the phone when I asked for help. She never hung up, and continued to talk to that person, and went right on talking with whomever she was talking with after offering me some assistance. A very begrudging assistance, mind you. I really think it's unprofessional, rude and downright termination-worthy behavior in salespeople. How can they can paid to help customers, but make the customers feel bad or chastised for asking for help so you can chat with your friends during work hours?? Thankfully, the counter was manned by some other associates, and I didn't have to talk to the rude, on-the-phone girl. At the counter, though, I had to learn all about the JC Penny/Sephora thing, when they couldn't pull up my order, then after all that, I couldn't get a Sephora credit. After some 15 minutes of struggling to get a refund, I gave up, mainly because I did not ever want to come back to this location to spend some $200 without the option of going to a real Sephora. Their attitude for me deciding not to take the JC Penny credit was also very unprofessional. Never mind an apology. I felt like a 7-year-old being chastised for not knowing their store rules in advance and making them do all this work. This is a shame on the Sephora brand. I am sure they work so hard to keep their associates educated, and they are allowing places like this without the proper personal to actually represent their brand. By the way, the store is also not properly stocked, with "try" items in the makeup section all out of place as respects color options, and certain products in the wrong sections.

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Sephora
Sephora
Sephora

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Sun Tan City

Sun Tan City

2.6(15 reviews)
1.3 mi

Love sun tan city!! Able to carry my membership with me to every state that has a Sun Tan City…read more Lately i have been very displeased with this facility which is upsetting because I've been coming here for over 20 years. Today there was only 1 person at counter with very many people standing waiting to get a bed. It was just too slow and needed another employee to help get people what they need. I do believe they are hiring if any tanners are looking for extra cash and discounted tans. Last time it was the spray tan that clogged and it left me blotchy. That wouldn't have been so bad but i spent about 8 days and countless hours getting busy signals when i called, plus was blamed, then app chat was over 6 hours over time. That situation was finally handled by the manager. ( I wish i would have talked to her first because she has always provided Amazing, Profesional service and is great with understanding each client and a good disposition! Today was just too busy to deal with what i think may have been end of lunch hours last minute sessions. She should not have been alone up front and i just couldn't deal with this today!! Also, as much of a loyal customer as i am, i do have to say that most all of the beds need to be updated. Place is clean. Hand sanitizer is there, social distancing they try but often too crowded to enforce. I really do like coming here mostly

I purchased a membership in August of last year, it is now March of the next year and I have been…read morecharged $44 a month every month since. Not only is it incredibly difficult/nearly impossible to cancel (you have to go in person to do so) but in the app it also has continually stated "payment method failed" even though the money is taken out of my account. Very rude workers who act like they can't be bothered to help/everything is an inconvenience. Would absolutely never recommend this place to anyone.

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Sun Tan City
Sun Tan City
Sun Tan City

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Sally Beauty Supply - One of the few locations that carry a large selection of lacquers

Sally Beauty Supply

2.3(4 reviews)
3.2 mi
•$$

This shop is really easy to find and access. It's in the out lot of Target with a few other shops…read moreand a private parking lot. It's a small location with a large supply of hair products and nail care items. Other than that, it's just "meh". There is usually just one person working and she hovers a lot, enough to make me feel that this location has been a victim of frequent shoplifting. I'm an adult. I know what I'm looking for when I go in, and I can find her if I have a question to ask. There is no need to follow me around. As for prices, they're fair. If you are a member of their club then you can take advantage of special prices and sales. It costs $5 to join for a year but you get a coupon for $5 off on your next purchase so it's a strange way to join for "free". At least it's always clean and organized. I'll throw in an extra star for that.

This is really the only Sally's I'm ever near, but I still don't stop in often. Today's visit with…read morea nail expert friend prompted my Yelp review. Parking is a little weird if you have a larger car, and it can fill up quickly with the other businesses. The prices are okay (depending on the brand, product, etc); but, the small, dark store and the employees incessantly asking if you need anything make it too much for me. It's one thing to ask if I need help finding anything when I first walk in, but to ask me every five or so minutes if I need any help now? It makes me (and I'm sure other shoppers, too) so uncomfortable. When we weren't being asked if we needed anything, we overheard an employee trying to push color on another customer who was looking for something else for her daughter. All in all, I wanted to get out ASAP. My friend purchased her things and we left. I'd only stop in again if it was absolutely necessary.

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Sally Beauty Supply - Located near Cousins in the outlet strip mall by Target

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Located near Cousins in the outlet strip mall by Target

Sally Beauty - cosmetics - Updated October 2026

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