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Nordstrom Mayfair

3.1 (68 reviews)
Closed 10:00 am - 8:00 pm
Updated 1 month ago

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Employee on his phone
Foogie W.

I am a longtime Nordstrom customer, in fact I believe I was there the first day the store opened in my city, well over 20 years ago. I was well pleased with the PROFESSIONAL sales staff, people that I considered family over time as well as the high-end clothing that made a statement each time a piece was worn. Sad to say my recent visit to the location on Michigan Ave. in Chicago and Milwaukee brought a very different feel. Chicago Still has it going on with a full store of phenomenal shoes and clothing (moreso the mens department), however customer service is horrible with the exception of Mario. He was a sharp salesman that has not forgotten what it means to serve customers with a mindset of excellence. Kudos to him! Everyone else I ran across seemed to have their noses elevated. Needless to say, I left and didn't look back. My husband wanted to stop in later that evening. I gave him Mario's name as the salesman to look for. A few days later we visited the Milwaukee location in the mall and they had nothing that jumped out at me including a sales person. The store wasn't crowded and plenty of people were available to assist me. Finally a young lady in the cologne department offered to help. She was kind and apologized for the person that ignored me who was so engaged on his phone. She looked over and was STILL on his phone. Smh! I was so outdone that I couldn't even ask nor look for a manager. I just cannot wrap my mind around what customer service has become. Can it get any poorer (please don't answer that). It's NOTHING like it was when I was growing up. Soooo disheartening to say the least. I turned my mind away from the shoes I wanted to try. In reality, I didn't need them anyway. Shame on you Nordstrom on Michigan Ave. AND Milwaukee! I'm sure the Nordstrom Brothers wouldn't be happy with your ignoring customers (this equals loss of money, honey) and wasting their money on employees who are slackers on their phones on the clock! It certainly didn't start out this way. Kudos to my next stop in Dallas, Tx. at the Galleria. The folks there were kind, professional and accommodating. They represented well and dressed like they worked at Nordstrom, very well put together from head to toe. That's what I'm talking about. Even if you can't shop there, you can look like it. What a fine example they are setting. Class and Stately isn't dead.

You ig nord me for too long
Fox E.

It's pretty far north of Chicago, so much so that it's in the Milwaukee area. Maybe it should be renamed North-strom. Oh, that's kinda what Nord means in a lot of languages. Nordic, for example... which is where Nordstrom comes from. From settlers in the US from Scandinavia. This is a massive old location at the massive Hulk of a mall in Mayfair in the West suburbs of Milwaukee. It's often pretty busy and still looks like it probably would have looked in the seventies or eighties which we actually really liked. Nostalgia. Not trying too hard to update itself and people are still flocking here. Milwaukee seems like a city set in the past and it's keeping its past traditions of actual shopping malls with actual department stores with actual hordes of people alive and well. I'm not sure where the people of Milwaukee get the money to shop at places like this, but they're coming here and long may it continue. Barbie's thoughts: Nordstrom is old school bougie shopping. They have lots of luxury brand items. They also have more affordable brands. They have tons of shoes and clothes and home decor. They have lots of bling jewelry too. We didn't get to talk to anyone at this store because it was a little busy.

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1 month ago

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The Men's department is one of the best things about the store. Great selection and the service is top notch!

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Ask the Community - Nordstrom Mayfair

Review Highlights - Nordstrom Mayfair

We haven't had that since Gimbel's left and Macy's is not even in the same league as Nordstrom.

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Shop Privy

Shop Privy

4.7(7 reviews)
2.0 mi

This store was so cute! There was a good mix of staples like tank tops and jeans as well as…read moreseasonal items like the cutest sweaters. They also have gift items like candles and jewelry. The store was organized really well and had cute items throughout. One nice thing I noticed is they had plenty of the items displayed in the windows- it's always a bummer when you fall in love with something and then there are only a couple in the store. That's not the case here. There are dressing rooms in the back and the staff were helpful and friendly. They also were playing Taylor Swift which I appreciated.

This started out as a very nice boutique like store with fun clothes and accessories for working…read morewomen or women who didn't work but liked to meet friend out for lunch etc. Cashiers appeared to be owners or co-owners who invested in the business and seemed to have a sense of current fashion. Prices were on the high end but the products unusual so splurge-worthy. I went in there the other day and it looked like the buyers are now about 17 years old. Clothes you would find at the mall perhaps. The cashier was about 17 or 18 years old chatting with a group of her high school friends admiring torn jeans and tank tops. The vibe has changed somewhat and maybe that was their intention. I just think with Mayfair close by we have enough, Hot Topic and Ragstock's that it's not necessary to bring a satellite of those stores to the Wauwatosa Village.

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Nordstrom Mayfair - deptstores - Updated May 2026

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