Amazing facial and massage. Staff is very friendly. Love the rooms and ambiance. Highly recommend…read moreAshley for massages - she's outstanding.

Loved it all 3 times I went. So relaxing, extra comfy tables, amazing therapist each time I went,…read moreclean, relaxing. Bonus to have a bite to eat at kid cashew after.

This was my very first "spa day" experience and absolutely every minute of it was wonderful! Upon…read morearrival, we were greeted with glasses of champagne. We had paperwork to fill out, then were given a tour. There's a locker room, restrooms & showers, steam room, sauna, a waiting lounge, and a beautiful pool/hot tub area with a waterfall. We had full body massages, which were lovely, and pedicures. Every member of staff we interacted with was beyond friendly and exceeded any customer service expectations you could have. This would be a great place for a girls trip, bachelorette or another special occasion!

I'm copy and pasting an email I sent Rock Barn 2 weeks ago - NO RESPONSE from them, which is…read moredisappointing and why I am posting this. For background, I've probably visited Rock Barn Spa 8 times over the past 5 years, including when I brought my entire team (I'm a dentist) of 16 people for Christmas in 2025. Last year I was on maternity leave and gave them cash in cards instead and they had asked to return to Rock Barn this year for their Christmas celebration. However, after my visit yesterday, I was pretty disappointed and think that I will be looking into some other options rather than bringing them again. A few notes: 1. Check in/check out - the check in ladies were friendly and polite. However, 2 of the ladies I was with were given the same tab #. This wasn't a big deal and no one cared, we assumed it would get figured out at the end. However, one of the ladies with us was very stressed when she originally received her bill at check out since it had both of the ladies drinks/food on it. The manager got the situation straightened out but was not in the least apologetic about it. Not a big deal but just poor customer service in general. 2. Check out - I had booked the Queen for a Day package and paid the deposit in advance. When I went to check out, I never saw a breakdown for my package. I was verbally asked what I would like to tip without seeing ANYTHING - not what the package cost, what I had paid, what I owed, what I had been charged for, nothing. I asked if I could enter the tip myself (the girls I was with had tipped 20% but I usually do 25% and did not want to make them feel badly). The lady that checked me out said "sure" when I asked to manually enter the tip but then just did it herself. I was not given a printout for the day, was not emailed any receipt? I am flabbergasted by that whole process and the lack of transparency. It has never been an issue before but no way am I bringing a group of now 20 people for the Queen for the Day package and not being provided transparency about what is being charged. 3. Service - Breana was very sweet and took good care of us with food, cocktails and lunch before our massages. Kelly was a bit pushy and I felt pressured to order cocktails after my massage. She also walked right by my friends and I when we were taking a picture (1 girl taking it of the other 2 girls) and did not offer to take one of the 3 of us, which just seemed like a shame. We could have asked her to take one of all 3 of us but I was surprised she didn't offer. 4. Overall experience- the robes are different then they used to be, not fluffy and seem cheap. Hanging in each locker was just a black "take home bag" with no goodies inside - my son asked the second I got home what I brought for him because in the past, I've had stickers, water bottle, brush, shampoo, etc. The "strawberries" included in the package used to be 6 strawberries, yesterday we were given 2 and they were TINY. I brought them home for my son and he asked me why they were so small. The cocktails were delicious as always but the glasses were cheap plastic or disposable cardboard. The Queen for the Day experience used to include a trip to the salt cave but this was not provided yesterday so I'm guessing it is no longer included? Overall, just each layer of the experience was not as enjoyable as it has been in the past and felt like corners were being cut. In general, the experience and all the things that make the Rock Barn spa day feel magical just seemed to be cheaper/less than the times I have visited in the past. Unsure if it is under new management but wanted to share my feedback because it is not a cheap experience and it is something I have loved in the past but was genuinely disappointed in yesterday. This is intended to be helpful and help provide feedback on ways to get Rock Barn back to what it used to be.

Urbana spa is my favorite spa in Charlotte. Every massage and facial I have had has been amazing…read more My friends and I also occasionally have our own parties with the private room with wine and snacks. I always look forward to my next visit!

Lovely massage service! My first time here was delightful and relaxing. On arrival, I was offered…read morebeverages and waited just moments before being whisked away to the ladies changing room. A robe, slippers and a spa bag for my belongings was already prepared - a nice touch. I started with the salt cave experience. It was relaxing and I was cautioned that anything I brought into the room would have a salt residue afterwards. I didn't really notice a salt residue at all, even on my wet hair. The spa music and the lounge chair did make for a quiet transition from my busy morning into peaceful relaxing mode. Afterwards, I enjoyed a bit of time in the relaxation room. For hot tea, each day they have both a caffeinated and a decaffeinated option. It was served on a cute tray with honey and sugar options. Last, my 90 minute massage. A choice of scalp massage or foot massage was offered and I opted for the foot massage without hesitation. I requested medium pressure and only asked once for a bit less pressure in a sensitive area of my lower back, and my therapist was quick to adjust. I chose the lavender blend massage oil and it smelled lovely. Special attention was paid to my shoulders where I carry most of my tension. Having booked only a couple of days in advance, I did make a deposit of 50% up front and was already within the cancellation window. If more than one service is confirmed, a 20% gratuity for each is automatically added but that was well explained up front and during check out. I noticed a list of monthly membership options during checkout and I'm actually considering joining. It was easy to get an appointment and very relaxing, though I'd probably skip the salt cave and go right to the massage or opt for a facial next time.

The ladies are so nice! I've been a loyal customer for 2 years and I always come here. I find the…read moreprices to be very reasonable.

Off the beaten path, peaceful and easily accessible. We appreciated being able to get scheduled…read morehere last minute, and I was very pleasantly surprised with their pricing, as well as the ambiance inside. Don't overlook this spot!

What a beautiful spot. Needed a place not far from Charlotte to play golf with my husband for our…read more25th wedding anniversary and the course was beautiful. All the trees and flowers were in bloom for Spring so it was extra special. I loved the course and how it had different elevations. Even though the greens ate my lunch. But that's a me thing. I also loved that even though there are plenty of houses on it, it did not feel that way. And regardless they were unique and pretty (from a designer perspective anyways). I had such a good time, I would go back again and again. The staff was super friendly and was kind enough to help me set up our day since I'm not the golfer in the family my husband usually handles those details. So they took that stress right off me. I highly recommend and look forward to going back when we have more time and try out the spa too.

What a beautiful experience! I was gifted a spa day for my birthday and Rock Barn did not…read moredisappoint. My Mom, daughter and I spent an entire day getting pampered. The service was amazing, the food was tasty, the pools were enjoyable. It was a great time. I had the Queen for a Day package which included a massage. The massage was not the best to me but everyone else enjoyed theirs. I will definitely return!

I've purchased from the MN for several years now, but it seems that the staff is not as friendly as…read morethey were under prior management. The lady that moved to the Esthetician position was very rude to customers so it's probably a good thing that she is no longer on the front line. The staff now is very professional, but just not as friendly as I had expected. I shop at the Kannapolis location now, even though it's a further drive. Concord Mills is no better.

From the owner: We're a bit of a beauty and pampering playground offering a bunch of complimentary services,…read moretry-before-you-buy philosophy and a fun environment to play with any of our products with our great staff! Makeup? We got it. Skin Care? For days. Latest colors and techniques? Always current. We are also a full spa and salon! You are welcome to stay five minutes or five hours! You won't want to leave! We enjoy getting to know people and finding out what we can provide to solve their concerns. Stop by for a free foundation match, skin assessment, makeup tutorial or even an express facial! We don't pressure and love to answer questions! See us today!

My wife had sudden back pain, and I spent the whole morning scrambling to find a good massage…read moreplace. There were a lot of options, but I'm really glad I chose this one. The prices are reasonable, and booking was quick and easy, just a $25 deposit, which I didn't mind. When we arrived, she was taken in within 5 minutes and received the full 50-minute session as promised, she even went over the allocated time for the towel and aroma therapy. Very ethical, gives me the vibethey are not trying to rip you off. She says her back feels much better afterward, which is what mattered most. The location is convenient as well. The only downside is that the facility is pretty small, and the rooms are just big enough for the therapist and client, so you'll need to wait in the lobby. Not a huge issue, though. I also added aromatherapy with hot towels for $10, which felt like a great value. Overall, the staff were very professional and the experience was smooth.

I made an appointment for 11, Alexis was my therapist and she was right on time! I booked 120…read moreminute massage deep tissue and before the massage began Alexis told me how her pressure would be and if I wanted it more or less to let her know. The massage was relaxing. She focused on a lot of areas that I have problems with. I thoroughly enjoyed the massage after it was over. Alexis went over recommendations that she had for problem areas that she noticed, which was very helpful and informative. I'll definitely take her up on some of the recommendations that she provided and I appreciated her knowledge especially when it comes to problem areas. Renee was friendly during check in and check out. I'll definitely be back!

I've lived in Salisbury for 3 years and have tried several nail places, all underwhelming. My…read moreneighbor and friend recommended I try Kim's, as she's gone there for 20 years. I made an appointment for a gel pedicure. The TLDR...this is my new spot. The service I got was exceptional. Other places had me in and out in under 40 mins. At Kim's, the entire service was an hour. The price was CHEAPER than the crappier places. Lisa was so kind and professional. There was serene music playing. No people constantly walking in - I personally love that they're by appt only. Kim has an earbud in connected to her phone, so the patrons didn't have to constantly hear a phone ringing during our service. It was incredibly clean, which really impressed me. 10/10 - of all the places I've been, the is the only I'll be recommending folks to!

They're taking all precautions for the COVID by checking temperatures, washing hands, and wearing…read moremask (both workers and customers must wear mask). They've placed plexiglass up between the customers and workers and skipping every other chair. They're doing appointments only but was able to see me right away. I had broken a nail and needed it fixed. Kim hooked me right up and it didn't take long. She charged me $5 and it was worth every penny. The next time I'm visiting my sister I will be back.

Had a great experience with Tia, definitely recommend. Had a super-relaxing massage that included…read morelymphatic drainage and TMJ treatment. I loved how Tia explained what she was doing, and how I could do self massage at home, in an easy to understand manner that did not interrupt the soothing experience. You can tell she really knows her stuff and she has a great professional yet friendly demeanor. From the cheerful flowers at the entrance to the attractive reception area, friendly assistance at the front desk, and the pleasant, tranquil treatment room, it was a great experience. If you are driving there for the first time, note that the building is a stone building kind of set back toward the trees and can be easy to miss and that, facing the building, the entrance to the parking lot is on the left side of the sign.

Great place to go get a massage. I have had Kimberly help me. Very nice, professional. I would…read morerecommend anyone to go here. The cupping helped my lymphedema a lot.

Great environment! Very professional nail techs. Follows COVID guidelines. Will definitely be…read morecoming back!